HoMedics UHE-CMTF45 User Manual - Page 12

Troubleshooting

Page 12 highlights

TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No power/no mist from spout • Unit is not plugged in • Unit is not turned on • No power at unit • Low water level • Transducer/ ultrasonic membrane needs cleaning • Float not installed • Plug unit in • Press the power button to turn the unit on • Check circuits and fuses or try a different outlet • Refill the tank with water • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the How to Clean and Care section • Install float Peculiar odor • Unit is new • If unit is in use, the odor may be a dirty tank or old tank water • Remove the tank and let it air out in a cool, dry place for 12 hours • Empty the old water, clean the tank, and fill with clean water Excessive noise • Unit is not level • Low water level • Place unit on a flat, even surface • Check the water level; refill the tank if the water is low White dust accumulation • Hard water used • Demineralization cartridge needs to be replaced • Use distilled water and a demineralization cartridge • Replace demineralization cartridge Red light illuminates above the clean symbol • Transducer/ Ultrasonic Membrane needs cleaning • Clean reminder needs to be reset • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the how to clean and care section • Press and hold the timer and night-light buttons at the same time until the red light turns off CAUTION: All servicing of this humidifier must be performed by authorized Homedics service personnel only. 12

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12
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power/no mist from
spout
Unit is not plugged in
Unit is not turned on
No power at unit
• Low water level
• Transducer/
ultrasonic membrane
needs cleaning
Float not installed
• Plug unit in
Press the power button to
turn the unit on
Check circuits and fuses or
try a different outlet
Refill the tank with water
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in
the How to Clean and Care
section
Install float
Peculiar odor
• Unit is new
If unit is in use, the
odor may be a dirty
tank or old tank
water
Remove the tank and let it air
out in a cool, dry place for 12
hours
Empty the old water, clean
the tank, and fill with clean
water
Excessive noise
Unit is not level
• Low water level
Place unit on a flat, even
surface
Check the water level; refill
the tank if the water is low
White dust accumulation
• Hard water used
• Demineralization
cartridge needs to
be replaced
Use distilled water and a
demineralization cartridge
• Replace demineralization
cartridge
Red light illuminates above
the clean symbol
• Transducer/
Ultrasonic
Membrane needs
cleaning
• Clean reminder
needs to be reset
• Follow Cleaning the
Transducer/Ultrasonic
Membrane instructions in the
how to clean and care section
Press and hold the timer and
night-light buttons at the same
time until the red light turns off
TROUBLESHOOTING
CAUTION: All servicing of this humidifier must be performed by authorized Homedics
service personnel only.