HoMedics UHE-CMTF45 User Manual - Page 12
Troubleshooting
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No power/no mist from spout • Unit is not plugged in • Unit is not turned on • No power at unit • Low water level • Transducer/ ultrasonic membrane needs cleaning • Float not installed • Plug unit in • Press the power button to turn the unit on • Check circuits and fuses or try a different outlet • Refill the tank with water • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the How to Clean and Care section • Install float Peculiar odor • Unit is new • If unit is in use, the odor may be a dirty tank or old tank water • Remove the tank and let it air out in a cool, dry place for 12 hours • Empty the old water, clean the tank, and fill with clean water Excessive noise • Unit is not level • Low water level • Place unit on a flat, even surface • Check the water level; refill the tank if the water is low White dust accumulation • Hard water used • Demineralization cartridge needs to be replaced • Use distilled water and a demineralization cartridge • Replace demineralization cartridge Red light illuminates above the clean symbol • Transducer/ Ultrasonic Membrane needs cleaning • Clean reminder needs to be reset • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the how to clean and care section • Press and hold the timer and night-light buttons at the same time until the red light turns off CAUTION: All servicing of this humidifier must be performed by authorized Homedics service personnel only. 12