Hoover ONEPWR CleanSlate Cordless with Spotlight Product Manual English - Page 4

TROUBLESHOOTING WARNING: To reduce the risk from moving parts, remove the battery before servicing. Replacement parts and accessories such as solutions available at Hoover.com. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use. Always identify your cleaner by the complete model number. (The model number appears on the bottom of the cleaner.) This product contains no serviceable parts. PROBLEM Cleaner won't run Cleaner won't pick up or low suction Water escaping from Cleaner Cleaner won't dispense Hose nozzle will not spray after filling the Clean Water Tank or Solution Tank Container Motor noise becomes high-pitched Cleaner lights are flashing POSSIBLE CAUSE 1. Needs service. 1. Recovery Tank is not installed correctly. 2. Recovery Tank is full. 3. Recovery Tank is clogged. 4. Air path is clogged. 5. Recovery Tank debris filter is clogged. 1. Recovery Tank is full. 2. Recovery Tank is not installed correctly. 3. Solution Tank not installed properly. 1. Solution Tank is empty. 2. Solution Tank not installed properly. 3. Needs service. 1. Air is trapped in the pump and hose. 1. Recovery Tank is full. 2. Recovery Tank is clogged. 3. Air path is clogged. 4. The float in the Recovery Tank has been activated. 1. Recovery tanks are full. POSSIBLE SOLUTION 1. Visit our website at www.hoover.com or call 1-800-944-9200. 1. Check placement of Recovery Tank in base of cleaner. 2. Empty Recovery Tank. 3. Clean Recovery Tank. 4. Remove Hose and Flush out with Clean Water. 5. Remove debris filter and rinse thoroughly, then replace. 1. Empty Recovery Tank. 2. Check placement of Recovery Tank in base of cleaner. 3. Review "Getting Started" for Solution Tank Installation. 1. Fill Solution Tank. 2. Review "Getting Started" Solution Tank Installation. 3. Visit our website at www.hoover.com or call 1-800-944-9200. 1. Turn on the cleaner. If the hose does not spray, prime the pump by lower- ing the hose down to the floor and hold the trigger for up to 1 minute. 1. Empty Recovery Tank. 2. Clean the Recovery Tank. 3. Unclog air path. 4. Review Cleaning the Recovery Tank. 1. Empty recovery tank. WARRANTY LIMITED WARRANTY FOR HOOVER® PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE) Failure to register the product does not diminish product warranty rights. If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product. WHAT THIS WARRANTY COVERS: This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as "Warrantor") applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner's Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) year from the date of original purchase (the "Warranty Period"). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a "covered warranty claim"), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor's sole discretion. WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada. WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other incomegenerating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner's acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product's operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps. OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty. THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor's liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase. Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.