Hoover S1120 Manual - Page 8

3-14 The EPA certified RBRC® Battery Recycling Seal on the nickel-cadmium (Ni-Cd) battery indicates The Hoover Company is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada. The RBRC® program provides a convenient alternative to placing used Ni-Cad batteries into the trash or the municipal waste stream, which may be illegal in your area. Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. The Hoover Company's involvement in this program is part of our commitment to preserving our environment and conserving our natural resources. Lubrication The motor bearings are permanently lubricated. The addition of lubricant could cause damage. Therefore, do not lubricate the motor bearings. 4. If you have a problem If a minor problem occurs it usually can be solved quite easily when the cause is found by using the check list below. Problem: Cleaner won't run Possible cause Possible solution • Not firmly plugged in • Plug in firmly • No voltage in wall plug • Check fuse or breaker • Blown fuse/tripped breaker • Replace fuse/reset breaker • Battery not charged • Recharge battery making sure cleaner is fully connected to end of cord (see "Charging cleaner" section) 8 Problem: Cleaner won't pick-up Possible cause Possible solution • Collector cup full • Empty cup • Nozzle clogged • Empty cup and clean filter; blot filter dry • Low battery charge • Recharge battery Problem: Dirt or liquid leaking from cleaner Possible cause Possible solution • Collector cup overfilled • Empty cup • Low battery charge • Recharge battery Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners Household" OR - • checking the list of Factory Service Centers provided with this cleaner OR - • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) OR - • checking the Service section of The Hoover Company on-line at www.hoover.com Please do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone: 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears in the middle of the back of the cleaner body.) Full One Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of one full year from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appliances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. This warranty only applies when the product is in use in the country or territory in which it is purchased. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers. 2. Hoover Authorized Warranty Service Dealers (Depots). For an automated referral of authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company on-line at www.hoover.com This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state. If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone: (330) 499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, 1-800-263-6376.