Hoover U8120 Manual - Page 12

Clearing blockages Disconnect cleaner from electrical outlet. Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found: A. If a blockage occurs during floor cleaning: Turn cleaner OFF and disconnect from electrical outlet. 1. Check fullness of filter bag; replace bag. 4-1 A Check dirt duct 2. Remove bag container, look in duct (A). 3. Clear blockage from dirt duct. 4-2 Checking brush rolls 4. Turn cleaner OFF and unplug. 5. Turn cleaner over and clear blockage from brush rolls. Reset circuit breaker if necessary (Fig. 2-9). 4-3 Check hose tube 6. Turn cleaner OFF and unplug. 7. Remove hose from tube. Clear blockage from tube. Also, check hose for blockage. B. If a blockage occurs during tool use: Turn cleaner OFF and disconnect from electrical outlet. 1. Look into hose end and remove any blockage. C. If a blockage occurs during powered hand tool use (included with some models): 4-4 B 1. Disconnect powered hand tool from hose. Remove bottom plate, belt guard and turbine as described in Figs. 3-15, 3-16 and 3-22. Remove any blockage from turbine channel (B). Replace belt turbine, brush roll, belt guard and bottom plate. Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners - Household" OR - • checking the list of Factory Service Centers provided with this cleaner OR - • checking the Service section of The Hoover Company on-line at www.hoover.com OR - • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only). Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720, Phone: 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the back of the cleaner.) Full Two Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of two full years from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U.S. Military Exchange. Appliances purchased elsewhere are covered by a limited two year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. Warranty service can only be obtained by presenting the appliance to one of the following Authorized Warranty Service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers 2. Hoover Authorized Warranty Service Dealers (Depots) For an automated referral of authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company on-line at www.hoover.com This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state (or province). If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario, L7R 4A8. Phone 1-800-263-6376. 12