Hoover UH70905 Product Manual - Page 30

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5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. ! WARNING ! To reduce the risk of personal injury - Unplug before cleaning or servicing. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Vacuum won't run 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Thermal Protector activated. 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector) System Check Indicator has turned red or Vacuum won't pick up or Low suction 1.Rinsable Filter and/ or Filter made with HEPA media is dirty. 2. Dirt cup full and/ or clogged. 3. Broken or worn belt. 4. Brushroll and/ or Hose clogged. 5. Carpet height setting is incorrect. 1. Clean Rinsable Filter and or Filter made with HEPA media - Pg. 11. 2. Empty dirt cup - Pg. 10. 3. Replace belt - Pg.14. 4. Check Hose - Pg.13. Check Brushroll - Pg. 12. 5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.7. 6. Suction Only Mode is ON. 6. Step on Brushroll ON/OFF Pedal to turn Suction Only Mode OFF - Pg. 6. Cord Rewind does not work Dust escaping from vacuum 1. Cord reel does not retract. 1. Dirt cup full. 2. Dirt cup not installed correctly. 1. Call 1-800-944-9200 for the nearest authorized service representative. 1. Empty dirt cup - Pg. 10. 2. Review Dirt Cup removal & replacement Pg. 10. 3. Hose not installed correctly. 3. Review Hose installation - Pg. 8. 4. Rinsable and/ or Filter made with HEPA media not installed completely. 4. Review Filter Removal and Cleaning - Pg. 11. Headlight not working 1. Bulb burnt out. 2. Loose electrical wires. 1. Replace bulb - Pg. 13. 2. Call 1-800-944-9200 for nearest authorized Hoover® dealer. Vacuum is difficult to push or won't move forward 1. Carpet height setting is incorrect. 2. Brushroll is activated. 1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned - Pg. 7. 2. For very high pile carpet deeper than 1", turn brushroll off. Air-Powered Hand Tool brushroll won't turn 1. Too much pressure being applied to tool. 1. Continue using tool applying light pressure. 2. Blockage. 2. Remove blockage. 3. Low vacuum suction. 3. Check items under "Vacuum won't pick up or Low suction." Smoky/burning smell detected 1. Belt broken or stretched. 2. Brushroll is clogged. 1. Replace brushroll belt - Pg. 14. 2. Clear/ remove debris from brushroll - Pg.12. 15

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15
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take
it to a service center prior to continuing use.
WARNING
!
!
To reduce the risk of personal injury - Unplug before cleaning or servicing.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum won’t
run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home.
Replace fuse/reset breaker in home.
3. Thermal Protector activated.
3. Unplug and allow vacuum to cool for
30min. (This willl reset the thermal protector)
System Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
1.Rinsable Filter and/ or Filter
made with HEPA media is dirty.
1. Clean Rinsable Filter and or Filter made
with HEPA media - Pg. 11.
2. Dirt cup full and/ or clogged.
2. Empty dirt cup - Pg. 10.
3. Broken or worn belt.
3. Replace belt - Pg.14.
4. Brushroll and/ or Hose clogged.
4. Check Hose - Pg.13. Check Brushroll - Pg. 12.
5. Carpet height setting is incorrect.
5. Set Carpet Height Adjustment to appropri-
ate setting for carpet being
cleaned - Pg.7.
6. Suction Only Mode is ON.
6. Step on Brushroll ON/OFF Pedal to turn
Suction Only Mode OFF - Pg. 6.
Cord Rewind
does not work
1. Cord reel does not retract.
1. Call 1-800-944-9200 for the nearest
authorized service representative.
Dust escaping
from vacuum
1. Dirt cup full.
1. Empty dirt cup - Pg. 10.
2. Dirt cup not installed correctly.
2. Review Dirt Cup removal & replacement -
Pg.
10
.
3. Hose not installed correctly.
3. Review Hose installation - Pg. 8.
4. Rinsable and/ or Filter made with
HEPA media not installed completely.
4. Review Filter Removal and Cleaning - Pg.
11.
Headlight not
working
1. Bulb burnt out.
1. Replace bulb - Pg. 13.
2. Loose electrical wires.
2. Call 1-800-944-9200 for nearest authorized
Hoover dealer.
Vacuum is
difficult to
push or won’t
move
forward
1. Carpet height setting is incorrect.
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being
cleaned
- Pg. 7.
2. Brushroll is activated.
2. For very high pile carpet deeper than 1 ,
turn brushroll off.
Air-Powered
Hand Tool
brushroll
won’t turn
1. Too much pressure being applied to tool.
1. Continue using tool applying light pressure.
2. Blockage.
2. Remove blockage.
3. Low vacuum suction.
3. Check items under Vacuum won t pick up
or Low suction.
Smoky/burn
-
ing smell
detected
1. Belt broken or stretched.
1. Replace brushroll belt - Pg. 14.
2. Brushroll is clogged.
2. Clear/ remove debris from brushroll - Pg.12.