Hoover WindTunnel 3 High Performance Pet Upright Vacuum Product Manual - Page 15

5. TROUBLESHOOTING f a minor problem occurs it usually can be solved quite easily when the cause is found by using the checklist below Any other servicing should be done by an authorized service representative f appliance is not working as it should has been dropped damaged left outdoors or dropped into water take it to a service center prior to continuing use ! WARNING ! To reduce the risk of personal injury Unplug before cleaning or servicing PROBLEM POSSIBLE CAUSE Vacuum won't run 1 Power cord not firmly plugged into outlet POSSIBLE SOLUTION 1 Plug unit in firmly 2 Blown fuse or tripped breaker 2 Check fuse or breaker in home Replace fuse/reset breaker in home 3 Thermal Protector activated 3 Unplug and allow vacuum to cool for 30min (This willl reset the thermal protector) System Check Indicator has turned red or Vacuum won't pick up or Low suction 1 Rinsable Filter and/ or Filter 1 Clean Rinsable Filter and or Filter made made with HEPA media is dirty with HEPA media Pg 11 2 Dirt cup full and/ or clogged 2 Empty dirt cup Pg 10 3 Broken or worn belt 3 Replace belt Pg 14 4 Brushroll and/ or Hose clogged 4 Check Hose Pg 13 Check Brushroll Pg 12 5 Carpet height setting is 5 Set Carpet Height Adjustment to appropri incorrect ate setting for carpet being cleaned Pg 7 6 Suction Only Mode is ON 6 Step on Brushroll ON/OFF Pedal to turn Suction Only Mode OFF Pg 6 7 Valve dial may be partially turned 7 Turn valve dial to FLOOR or HOSE mode and/or not in proper mode Pg 7 Dust escaping from vacuum 1 Dirt cup full 2 Dirt cup not installed correctly 1 Empty dirt cup Pg 10 2 Review Dirt Cup removal & replacement Pg 11 3 Hose not installed correctly 3 Review Hose installation Pg 8 4 Rinsable and/ or Filter made with HEPA media not installed completely 4 Review Filter Removal and Cleaning Pg 11 Headlight not working 1 Bulb burnt out 2 Loose electrical wires Vacuum is 1 Carpet height setting is difficult to push or incorrect won't move forward 2 Brushroll is activated 1 Replace bulb Pg 13 2 Call 1 800 944 9200 for nearest authorized Hoover® dealer 1a Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned Pg 7 2 For very high pile carpet deeper than 1 turn brushroll off Turbo Tool brushroll won't turn Smoky/burning smell detected 1 Too much pressure being applied to tool 1 Continue using tool applying light pressure 2 Blockage 2 Remove blockage 3 Low vacuum suction 3 Check items under "Vacuum won t pick up or Low suction 4 Valve dial may be partially turned 4 Turn valve dial to FLOOR or HOSE mode and/or not in proper mode Pg 7 1 Belt broken or stretched 1 Replace brushroll belt Pg 14 2 Brushroll is clogged 2 Clear/ remove debris from brushroll Pg 12 15