IBM 03R5900 Service Guide

IBM 03R5900 - SurePOS 300 - 4810-31H Manual

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  • IBM 03R5900 | Service Guide - Page 1
    SurePOS 300 Installation and Service Guide for 4810/4910 Model 31x, 32x, W2H 11-9-2005 GA27-4309-01
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  • IBM 03R5900 | Service Guide - Page 3
    SurePOS 300 Installation and Service Guide for 4810/4910 Model 31x, 32x, W2H 11-9-2005 GA27-4309-01
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    edition applies to IBM Point-of-Sale terminals, 4810 and 4910 (includes the 4810 terminal bundled with a printer, | display, cash drawer, and possibly other I/O). This publication is available on the IBM Retail Stores Solutions | Electronic Support Web site. 1. Go to www.ibm.com/solutions/retail
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    v About this guide vii Who should read this manual vii Related publications 4810 (31x models 1-4 Rear connectors 32x models 1-6 | Chapter 2. Disassembling the 4810/4910 SurePOS 300 2-1 Chapter 3. Problem feed A-9 Carriage return A-10 Test A-10 © Copyright IBM Corp. 2002, 2004 iii
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    . . B-3 Korean Communications Statement B-4 Taiwanese class A warning statement B-4 Taiwanese battery recycling statement B-4 Chinese Class A warning statement B-5 Electrostatic discharge (ESD B-5 Trademarks B-6 Appendix C. Safety information C-1 Index X-1 iv SurePOS Installation and Service
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    /4910 SurePOS 300 (does not include the I/O devices for the Express models 1-2 Front view of 4810/4910 1-3 31x models rear view connections 1-4 32x models rear view connections 1-6 View of components 2-1 Bracket assembly and hard drive 2-2 Planar board assembly 2-3 © Copyright IBM Corp. 2002
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    11-9-2005 vi SurePOS Installation and Service
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    4810 SurePOS 300 Technical Reference v IBM SurePOS 500/600 Series Planning, Installation, and Operation Guide, GA27-4254 v IBM SurePOS 500/600 Series Hardware Service Guide, GY27-0396 | v SureMark Printers User's Guide, GA27-4151 | v SureMark Printers Hardware Service Manual, GY27-0355 Driver
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    - 4820 Touch Drivers for SurePOS 700 Series, which includes the MicroTouch™ TouchWare™ - POSS for DOS download Accessibility | | | Accessibility features help a user who has a physical disability, such as restricted mobility or limited vision, to use the 4810/4910 SurePOS 300 successfully. The
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    EEE on the environment and human health due to the potential presence of hazardous substances in EEE. For proper collection and treatment, contact your local IBM representative. Disposal of IT products should be in accordance with local ordinances and regulations. About this
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    the form to us by mail or by giving it to an IBM representative. If applicable, include a reference to the specific location of the text (for example, the page or table number) Store Solutions Web site at www.ibm.com/solutions/retail/store/support/publications. x SurePOS Installation and Service
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    | Updated information on IBM SurePOS 300 to include the 4910-32x model, | which is an Express solution that includes the 4810-32H, a printer, display, | cash drawer, and possibly other I/O devices. The 4910 Express solutions | are country and geographically specific. A revision bar (|) in
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    11-9-2005 xii SurePOS Installation and Service
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    of the IBM 4810 SurePOS 300, which includes the machine type 4910. Product summary | The 4810 consists of a personal computer (PC) core with expansion slots, | Electronic Industries Association (EIA) 232 connectors, an Ethernet LAN adapter, | and built-in video (VGA) support. In addition
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    in this guide to the 4810 Model 32x also apply to the 4810 | Model W2H and 4910 Models 32H, 32E and 32A. Physical dimensions Figure 1-1 shows the dimensions of the product: | 90 mm ( 3.5 i n.) 300 mm ( 11.8 i n.) 216 mm (8.5 i n. ) | | Figure 1-1. Dimensions of the 4810/4910 SurePOS 300 (does
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    °C to +60°C (−40° to 140° F), which includes condensation but not rain. v Storage: 0°C to +60°C (32° to 140° F) | The 4810/4910 SurePOS 300 meets all worldwide Electromagnetic Compatibility | (EMC) standards. Refer to Appendix B, "Notices," on page B-1 for a complete | description. Front view
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    rear connectors for the 4810 models 31x and 32x. If not, how should the 4910 be incorporated? voltage switch C A B D Ethernet Figure 1-3. 31x models rear view connections. Note the location of the voltage selection switch. A B C D 1-4 SurePOS Installation and Service USB ports. Parallel port
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    11-9-2005 Port for an Ethernet LAN cable. Mouse port. Product introduction Port for a PS/2 or compatible keyboard. Microphone port. Audio input port. Port for audio output, such as self-amplified speakers power Power. The voltage switch allows you to select 100-127 V or 200-240 V ac.
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    Product introduction 11-9-2005 Rear connectors 32x models | Figure 1-4 shows the connections available on the 4810/4910 models 32x: Voltage switch D C A B +5 VDC (E+F) E +12 VDC for a PS/2 or compatible keyboard. Microphone port. Audio input port. 1-6 SurePOS Installation and Service
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    11-9-2005 power Product introduction Port for audio output, such as self-amplified speakers Power. The voltage switch allows you to select 100-127 V or 200-240 V ac. Attention When installing a new power supply, be sure to set the correct input voltage for your area or you will damage the power
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    Product introduction 11-9-2005 1-8 SurePOS Installation and Service
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    11-9-2005 | Chapter 2. Disassembling the 4810/4910 SurePOS 300 | This section describes how to disassemble the 4810/4910 SurePOS 300. | | B C L D E A H L G F | | Figure 2-1. View of components | 1. Unplug and interface cables from the hard drive. © Copyright IBM Corp. 2002, 2004 2-1
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    Using Figure 2-1 on page 2-1, press and lift the clamps ( G ) on each side of the dual inline memory module (DIMM) ( H ) to lift it from the socket. Note: Removing the central processing unit (CPU) and and sliding it to one side. 7. Remove the power supply ( E ): 2-2 SurePOS Installation and Service
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    from the unit. | 12. To reassemble the 4810/4910 SurePOS 300, reverse this procedure. Note: For disassembling instructions for the SureMark printer and other I/O bundled with the 4910, please refer to each device's respective service guides. Chapter 2. Disassembling the 4810/4910 SurePOS 300 2-3
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    11-9-2005 2-4 SurePOS Installation and Service
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    problems with the 4810/4910 | SurePOS 300. This chapter contains troubleshooting information to help you | determine the cause of a problem and how to solve it. Preliminary checklist Begin each service 6. Ensure that all internal cabling and memory modules are correctly inserted. 7. Exchange
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    Problem determination 11-9-2005 Note: To troubleshoot problems with the 4610 SureMark Printer, please refer to the SureMark Printers Hardware Service Guide, GY27-0355. For other I/O devices bundled with the 4910, please refer to each device's respective service guide. 3-2 SurePOS Installation and
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    11-9-2005 Chapter 4. Parts catalog Assembly 1: Field-replaceable units 4-2 This chapter provides parts information available for the Model 31x and 32x system units. See the IBM Store Systems: Parts Catalog, for parts information about peripheral devices. © Copyright IBM Corp. 2002, 2004 4-1
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    Parts catalog Assembly 1: Field-replaceable units 7 6 4 5 8 3 9 2 10 1 11 11-9-2005 4-2 SurePOS Installation and Service
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    connector (32x, not shown) Note: For a list of field replaceable units for the printer that is bundled with 4910, refer to the SureMark Printers Hardware Service Guide, GY27-0355. For other I/O devices bundled with the 4910, please refer to each device's respective
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    11-9-2005 4-4 SurePOS Installation and Service
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    value within brackets. Emulation mode select (00) 00 nn Purpose: Sets the specified emulation mode. 00 Logic Controls Emulation Mode (default) 01 IBM mode Example: This example sets Logic Controls emulation mode: 00 00 Character set select (02) Note: This command is effective only in
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    IBM code page 858 (Multilingual International) 03 Modified IBM code page 852 (Central Europe) 04 Modified IBM code page 855 (Cyrillic) 05 Modified IBM code page 857 (Turkey) 06 Modified IBM code page 862 (Israel) 07 Modified IBM a | 0 indicates that it is OFF. A-2 SurePOS Installation and Service
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    P30 | P31 P32 P33 P34 P35 ↓ IBM Mode IBM Mode allows nine user defined characters to be defined. See Table A-2 for defined characters : Table A-2. User character definition: IBM Mode 1. X'15' 6. X'1A' 2. X'16' 7. X'1C' 3. X'17'
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    Input/output device commands 11-9-2005 Table A-3. User character definition: IBM emulation mode Bit Byte # 0 1 2 3 4 5 6 7 1 - - - P1 P2 P3 P4 P5 2 - - - P6 P7 P8 P9 P10 3 - - - P11 until a valid character (backspace, horizontal tab, line feed, A-4 SurePOS Installation and Service
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    11-9-2005 Input/output device commands carriage return, or display position command is written to the top line. The test and reset commands stop the scrolling message regardless of the display position. Backspace (08) 08 Purpose: Decrements the cursor position by one and clears any character
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    top line. The display remains in DC1 mode until a DC2 mode command is issued, a reset command is issued, or power is removed from the display. A-6 SurePOS Installation and Service
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    00' (top left). v Default code page (437) selected. v DC2 mode enabled. v Default (Logic Controls) emulation mode selected. v Brightness set to 100%. v IBM user-defined characters not erased. The Logic Controls user-defined, character key is reset. All byte values between X'00' and X'1F' not defined
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    Input/output device commands 11-9-2005 Null VFD Commands (06), (1B, 06), (07), (1B), 07) Purpose: These are null commands for both integrated and distributed display modules. They will have no effect on the operation of the display. A-8 SurePOS Installation and Service
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    11-9-2005 Input/output device commands APA commands This section describes the following APA VFD commands: v Backspace without deleting v Line feed v Carriage return v Test v Clear display v Display position v Delete to end of line v Dimming v Cursor mode v Screen mode v Horizontal scroll v
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    position is on the most significant digit, the command is ignored. 0F Purpose: Causes the 40 characters in the IBM code page 437 character (X'20'-X'47') set to be displayed one time. In addition, at the end of the =1 and Px=1). Delete to end of line 1B 5B 30 4B A-10 SurePOS Installation and Service
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    11-9-2005 Dimming Input/output device commands Purpose: The displayed characters from the write-in position to the end position on the same row are erased. The write-in position is not shifted. 1B 5C 3F 4C 44 Ps Purpose: Luminance can be adjusted into six levels by using this command. The data
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    Ps 6D Purpose: This command sets the display mode characteristics. The control byte embedded in the command sequence (represented by Ps) sets the mode. A-12 SurePOS Installation and Service
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    11-9-2005 Input/output device commands Ps 0 (X'30') 5 (X'35)' 7 (X'37') Mode Reset display mode. Characters written after this command are reset to normal display mode. Blinking mode. Characters written after this command blink ON and OFF every 0.3 seconds. Reverse mode. Characters written after
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    The format of the Horizontal Scroll Select command is as follows: 1B 5C 3F 4C 4D 53 Purpose: This command sets horizontal scroll mode. A-14 SurePOS Installation and Service
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    11-9-2005 Input/output device commands The format of the Horizontal Scroll Release command is as follows: 1B 5C 3F 4C 4D 45 Purpose: This command resets horizontal scroll mode. The format of the Horizontal Scroll Display Mode Set command is as follows: 1B 5C 3F 4C 4D Pm 3B Pl 3B Pt 3B Pn 3B Pd...
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    1B 53 Pn Purpose: Selects the language font to use The command stream is as follows: Pn 30: English - IBM code page 437 modified (default) 31: Japanese - JIS X 0208-1990 32: Korean - KS C 5601-1992 33 . They have no effect on the operation of the display. A-16 SurePOS Installation and Service
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    References in this publication to IBM products, programs, and services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not that only IBM's product, program, or service may be used. Any functionally
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    if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused /336). B-2 SurePOS Installation and Service
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    die Konformitätserklärung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart. Informationen in Hinsicht EMVG die Einhaltung des EMVG sicherzustellen, sind die Geräte, wie in den IBM Handbüchern angegeben, zu installieren und zu betreiben. Australia / New
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    suitable for your use, you may exchange it for a non-business purpose one. Taiwanese class A warning statement Taiwanese battery recycling statement Waste batteries, please recycle. B-4 SurePOS Installation and Service
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    measures. Electrostatic discharge (ESD) Attention: ESD damage can occur when there is a difference in charge between the part, the product, and the service person. No damage will occur if the service person and the part being installed are at the same charge level. ESD Damage Prevention Anytime
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    The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM IBM (logo) PS/2 SurePoint SurePOS Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both
  • IBM 03R5900 | Service Guide - Page 55
    11-9-2005 Appendix C. Safety information Danger: Before you begin to install this product, read the safety information in IBM Safety Information - Read This First, GA27-4004. This booklet describes safe procedures for cabling and plugging in electrical equipment. Gevaar: Voordat u begint met de
  • IBM 03R5900 | Service Guide - Page 56
    og udstyr. Gevaar Voordat u begint met het installeren van dit produkt, dient u eerst de veiligheidsrichtlijnen te lezen die zijn vermeld in de publikatie IBM Safety Information - Read This First, GA27-4004. In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur
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    wird, die Sicherheitshinweise in Sicherheitsinformationen-Bitte zuerst lesen, IBM Form GA27-4004. Diese Veröffentlichung beschreibt die te. Vigyázat Mielôtt megkezdi a berendezés üzembe helyezését, olvassa el a IBM Safety Information - Read This First, GA27-4004 könyvecskében leírt biztonsági
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    información de seguridad en Información de Seguridad-Lea Esto Primero, GA27-4004. Este documento describe los procedimientos de sequridad para cablear y enchufar equipos eléctricos. C-4 SurePOS Installation and Service
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    11-9-2005 Varning-livsfara Innan du börjar installera den här produkten bör du läsa säkerhetsinformationen i dikumentet Säkerhetsföreskrifter-Läs detta först, GA27-4004. Där beskrivs hur du på ett säkert sätt ansluter elektrisk utrustning. Appendix C. Safety information C-5
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    11-9-2005 IBM IBM C-6 SurePOS Installation and Service GA27-4004 GA27-4004
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    11-9-2005 GA27-4004 IBM GA27-4004 GA27-4004 GA27-4004 GA27-4004 GA27-4004 Appendix C. Safety information C-7
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    11-9-2005 C-8 SurePOS Installation and Service
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    4810 SurePOS 300 features 1-1 summary of models and features 1-1 4910 SurePOS 300 disassembling procedures 2-1 A about this guide disposal of equipment viii © Copyright IBM Corp. 2002, 2004 E edition memory 1-1 removing 2-1 font selection A-16 front view and LED indicators 1-3 FRUs 3-1, 4-1 G guide,
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    L LAN 1-1 LED assembly problems 3-1 removing 2-2 LED indicators, front view and 1-3 M manual, who should read this vii Memory 1-1 message, POST error 3-1 microphone 1-5, 1-6 models 1-1 mouse port 1-5, 1-6 N notices edition ii ESD B-5 safety information C-1 trademarks B-6 null commands A-16 null VFD
  • IBM 03R5900 | Service Guide - Page 65
    We'd Like to Hear from You SurePOS 300 Installation and Service Guide for 4810/4910 Model 31x, 32x, W2H Publication your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate
  • IBM 03R5900 | Service Guide - Page 66
    STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. 40 ARMONK, NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Design & Information Development Dept. CJMA/Bldg. 645 PO Box 12195 Research Triangle Park, NC 27709-9990 Fold and Tape Please do not staple Fold and Tape GA27-4309
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    Part Number: 03R5994 11-9-2005 Printed in USA GA27-4309-01 (1P) P/N: 03R5994
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SurePOS
300
Installation
and
Service
Guide
for
4810/4910
Model
31x,
32x,
W2H
GA27-4309-01
11-9-2005
±²³