IBM 326m Hardware Maintenance Manual - Page 104

error, procedures

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Page 104 highlights

Note: See "System" on page 100 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 4xxx thru 5xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 2. ServeRAID controller. 6xxx (Cache DRAM error) (ServeRAID-4H only) 1. Reseat daughter card. 2. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 3. ServeRAID controller. 7xxx thru 8xxx (Host/local PCI bus interface error) 1. Flash latest level of BIOS code and firmware for controller. 2. If ServeRAID-4x controller, replace controller. 3. If ServeRAID-5i controller, integrated RAID controller on the server. 9003 1. Flash latest level of BIOS code and firmware for controller. 2. Confirm that this controller is a supported option for this system. 3. ServeRAID controller. 4. Integrated RAID controller on the server). 9xxx thru BZxx (SCSI bus error caused by cables, 1. Follow indications at "POST (ISPR) error procedures." termination, defective drives, etc.). Z refers to the specific Follow those instructions before continuing with the channel or channels that cause the error. next steps listed in this index. 2. SCSI cable. 3. SCSI backplane. 4. Hard disk drive. 5. ServeRAID controller. EFFE (Firmware code corrupt or download jumpers are in 1. Flash latest level BIOS and firmware for controller; place) then, remove jumpers. 2. ServeRAID controller. FFFF or other code not listed 1. Follow indications at "POST (ISPR) error procedures." 2. SCSI cable. 3. SCSI backplane. 4. Hard disk drive. 5. ServeRAID controller. POST (ISPR) error procedures Use the ISPR error procedures to help you solve ServeRAID problems. A complete list of error codes is listed at "ServeRAID error codes" on page 93. Note: Where the ISPR error procedures refer to a SCSI backplane, see the chapter of this document that concerns service replaceable units. EF10 (Default ISPR) 1. No ISPR error present. 94 326m Type 7969: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
“System”
on
page
100
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
4xxx
thru
5xxx
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller;
then,
remove
jumpers.
2.
ServeRAID
controller.
6xxx
(Cache
DRAM
error)
(ServeRAID-4H
only)
1.
Reseat
daughter
card.
2.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller;
then,
remove
jumpers.
3.
ServeRAID
controller.
7xxx
thru
8xxx
(Host/local
PCI
bus
interface
error)
1.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
2.
If
ServeRAID-4x
controller,
replace
controller.
3.
If
ServeRAID-5i
controller,
integrated
RAID
controller
on
the
server.
9003
1.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
2.
Confirm
that
this
controller
is
a
supported
option
for
this
system.
3.
ServeRAID
controller.
4.
Integrated
RAID
controller
on
the
server).
9xxx
thru
BZxx
(SCSI
bus
error
caused
by
cables,
termination,
defective
drives,
etc.).
Z
refers
to
the
specific
channel
or
channels
that
cause
the
error.
1.
Follow
indications
at
“POST
(ISPR)
error
procedures.”
Follow
those
instructions
before
continuing
with
the
next
steps
listed
in
this
index.
2.
SCSI
cable.
3.
SCSI
backplane.
4.
Hard
disk
drive.
5.
ServeRAID
controller.
EFFE
(Firmware
code
corrupt
or
download
jumpers
are
in
place)
1.
Flash
latest
level
BIOS
and
firmware
for
controller;
then,
remove
jumpers.
2.
ServeRAID
controller.
FFFF
or
other
code
not
listed
1.
Follow
indications
at
“POST
(ISPR)
error
procedures.”
2.
SCSI
cable.
3.
SCSI
backplane.
4.
Hard
disk
drive.
5.
ServeRAID
controller.
POST
(ISPR)
error
procedures
Use
the
ISPR
error
procedures
to
help
you
solve
ServeRAID
problems.
A
complete
list
of
error
codes
is
listed
at
“ServeRAID
error
codes”
on
page
93.
Note:
Where
the
ISPR
error
procedures
refer
to
a
SCSI
backplane,
see
the
chapter
of
this
document
that
concerns
service
replaceable
units.
EF10
(Default
ISPR)
1.
No
ISPR
error
present.
94
326m
Type
7969:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide