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11-9-2005 About this guide This guide provides product planning information, replacement and removal procedures, problem determination and parts listings of field-replaceable-units | (FRUs) for the IBM 4810/4910 SurePOS™ 300. The 4910-32x model is an Express solution, which includes a 4810-32H machine, a printer, display, cash drawer, and possibly other I/O. The components of the 4910 Express Solution are determined by each country or geographical region. | Throughout this guide, the term 4810 refers to all models of the IBM 4810/4910 SurePOS 300. The chapters are organized as follows: | v Chapter 1, "Introduction," on page 1-1 provides a summary of all the models of the IBM 4810/4910 SurePOS 300. | v Chapter 2, "Disassembling the 4810/4910 SurePOS 300," on page 2-1 describes the procedure for removing parts from the 4810/4910. v Chapter 3, "Problem determination," on page 3-1 describes the procedures for resolving problems. v Chapter 4, "Parts catalog," on page 4-1 provides the most recent parts | information for the product. Who should read this manual This manual is intended for use by experienced personnel responsible for installing and maintaining all models of the IBM 4810 SurePOS 300. Related publications The following IBM publications, drivers, and service diskette information are available from the IBM Retail Store Solutions Web site at: http://www.ibm.com/solutions/retail/store. From the store page, select Support. v IBM 4820 SurePoint Solution: System Reference, SA27-4249 | v IBM 4820 SurePoint Solution Installation and Service Guide, GA27-4231 v IBM 4810 SurePOS 300 Technical Reference v IBM SurePOS 500/600 Series Planning, Installation, and Operation Guide, GA27-4254 v IBM SurePOS 500/600 Series Hardware Service Guide, GY27-0396 | v SureMark Printers User's Guide, GA27-4151 | v SureMark Printers Hardware Service Manual, GY27-0355 Driver and Service Diskette Information v Terminal hardware folder - 4820 downloads - 4694/4695/ISA Service Diskette, Version 5.33 or later v Peripheral Drivers folder - IBM POSS Suite, which includes: - POS Device Diagnostics - POSS for Windows - OLE for POS (OPOS) - JavaPOS © Copyright IBM Corp. 2002, 2004 vii

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About
this
guide
This
guide
provides
product
planning
information,
replacement
and
removal
procedures,
problem
determination
and
parts
listings
of
field-replaceable-units
(FRUs)
for
the
IBM
4810/4910
SurePOS
™
300.
The
4910-32x
model
is
an
Express
solution,
which
includes
a
4810-32H
machine,
a
printer,
display,
cash
drawer,
and
possibly
other
I/O.
The
components
of
the
4910
Express
Solution
are
determined
by
each
country
or
geographical
region.
Throughout
this
guide,
the
term
4810
refers
to
all
models
of
the
IBM
4810/4910
SurePOS
300.
The
chapters
are
organized
as
follows:
v
Chapter
1,
“Introduction,”
on
page
1-1
provides
a
summary
of
all
the
models
of
the
IBM
4810/4910
SurePOS
300.
v
Chapter
2,
“Disassembling
the
4810/4910
SurePOS
300,”
on
page
2-1
describes
the
procedure
for
removing
parts
from
the
4810/4910.
v
Chapter
3,
“Problem
determination,”
on
page
3-1
describes
the
procedures
for
resolving
problems.
v
Chapter
4,
“Parts
catalog,”
on
page
4-1
provides
the
most
recent
parts
information
for
the
product.
Who
should
read
this
manual
This
manual
is
intended
for
use
by
experienced
personnel
responsible
for
installing
and
maintaining
all
models
of
the
IBM
4810
SurePOS
300.
Related
publications
The
following
IBM
publications,
drivers,
and
service
diskette
information
are
available
from
the
IBM
Retail
Store
Solutions
Web
site
at:
From
the
store
page,
select
Support
.
v
IBM
4820
SurePoint
Solution:
System
Reference
,
SA27-4249
v
IBM
4820
SurePoint
Solution
Installation
and
Service
Guide
,
GA27-4231
v
IBM
4810
SurePOS
300
Technical
Reference
v
IBM
SurePOS
500/600
Series
Planning,
Installation,
and
Operation
Guide
,
GA27-4254
v
IBM
SurePOS
500/600
Series
Hardware
Service
Guide
,
GY27-0396
v
SureMark
Printers
User’s
Guide
,
GA27-4151
v
SureMark
Printers
Hardware
Service
Manual
,
GY27-0355
Driver
and
Service
Diskette
Information
v
Terminal
hardware
folder
–
4820
downloads
-
4694/4695/ISA
Service
Diskette,
Version
5.33
or
later
v
Peripheral
Drivers
folder
–
IBM
POSS
Suite,
which
includes:
-
POS
Device
Diagnostics
-
POSS
for
Windows
-
OLE
for
POS
(OPOS)
-
JavaPOS
11-9-2005
©
Copyright
IBM
Corp.
2002,
2004
vii
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