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IBM 622020U Maintenance Manual - Page 36

Recovering, POST/BIOS, update, failure

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5. When the computer starts for the first time after the BIOS is updated, press F1 to select the Configuration/Setup Utility program; then, select the Load OPtimized Defaults option. 6. Select the Save & Exit option. 7. Select Y to save the settings, and exit. Recovering from a POST/BIOS update failure If power to your computer is interrupted while POST/BIOS code is being updated (flash update), your computer might not restart (reboot) correctly. If this happens, complete the following steps to recover: 1. Review the safety information beginning on page 129 and "Handling static-sensitive devices" on page 31. 2. Turn off the computer and all attached devices. See "Turning off the computer" on page 10 for instructions. 3. Disconnect the power cord. 4. Remove the cover and support bracket. 5. Locate the boot block recovery jumper (J6) on the system board. Remove any adapters that impede access to the jumper. The following illustration shows the location of the boot block jumper on the system board. Boot block jumper (J6) 6. Remove the boot block recovery jumper from pins 1 and 2. 7. Replace any adapters that were removed; then, replace the support bracket and replace the cover. 8. Connect the computer to a power source, keyboard, monitor, and mouse. 9. Insert the POST/BIOS update (flash) diskette into the diskette drive. You can download a file to create this diskette from http://www.ibm.com/pc/support/. 10. Turn on the computer and the monitor. 11. After the update is completed, turn off the computer and monitor. 12. Remove the diskette from the diskette drive. 13. Disconnect all power cords; then, remove the computer cover. 14. Return the boot block recovery jumper to pins 1 and 2. 26 IBM IntelliStation M Pro Types 6220 and 6230: Hardware Maintenance Manual

Section	Page
About this manual	5
Important safety information	5
Online support	5
Contents	7
General checkout	11
General information	13
Related publications	13
Notices and statements used in this book	14
Features and specifications — M Pro Type 6220 (desktop model)	15
Features and specifications — M Pro Type 6230 (tower model)	16
Controls and indicators	17
Turning on the computer	18
Turning off the computer	20
Configuration	21
Using the Configuration/Setup Utility program	21
Starting the Configuration/Setup Utility program	21
Configuration/Setup Utility menu choices	22
Using passwords	23
Enabling the Intel Gigabit Ethernet Utility	24
Using the SCSISelect Utility program (some models)	24
Starting the SCSISelect Utility program	24
SCSISelect menu choices	24
Configuring the Gigabit Ethernet controller	25
Diagnostics	27
Diagnostic tools overview	27
POST error log	27
POST beep codes	27
Small computer system interface (SCSI) messages (some models)	28
Diagnostic programs and error messages	28
Text messages	28
Downloading the diagnostics program	29
Starting the diagnostic programs and viewing the test log	29
PC-Doctor for Windows	30
Error symptoms	30
Recovering your operating system and preinstalled software	30
Recovering the operating system	30
Recovering or installing device drivers	31
Creating and using an IBM Enhanced Diagnostics diskette	32
Creating an IBM Enhanced Diagnostics diskette	32
Using the IBM Enhanced Diagnostics diskette	32
Creating an emergency recovery-repair diskette	33
Creating an emergency recovery-repair diskette in Windows	33
Creating an emergency recovery-repair diskette in Red Hat Linux	33
Using the recovery-repair diskette	34
Erasing a lost or forgotten password	34
Updating BIOS code	35
Recovering from a POST/BIOS update failure	36
Clearing CMOS memory	37
Power checkout	37
Troubleshooting the Ethernet controller	37
Network connection problems	38
Ethernet controller troubleshooting chart	38
Replacing the battery	39
Installing options	41
Installation guidelines	41
System reliability considerations	41
Handling static-sensitive devices	41
Installing options in the M Pro Type 6220 (desktop model)	42
Major components of your computer	42
System-board option connectors	43
System-board internal connectors	43
System-board external connectors	44
Removing the cover	44
Removing and installing the support bracket	45
Working with adapters	45
Adapter considerations	45
Installing an adapter	46
Installing internal drives	47
Internal drive bays	48
Preinstallation steps	48
Installing a drive in bay 1	48
Installing a drive in bay 2	49
Installing a hard disk drive in bay 3	52
Power and signal cables for internal drives	54
Installing memory modules	54
Installing a security rope clip	56
Replacing the cover	57
Installing options in the M Pro Type 6230 (tower model)	59
Major components of your computer	59
System-board option connectors	60
System-board internal connectors	61
System-board external connectors	62
Removing the side cover	62
Removing and installing the support bracket	63
Working with adapters	64
Adapter considerations	64
Installing an adapter	65
Cabling an optional SCSI adapter	67
Installing internal drives	68
Internal drive bays	68
Preinstallation steps	69
Installing a drive in bay 2 or 4	69
Installing a hard disk drive in bay 5, 6, or 7	71
Power and signal cables for internal drives	73
Installing memory modules	74
Installing a security rope clip	76
Replacing the side cover	77
Connecting external options	78
Input/output connectors	79
Audio connectors	80
Line in	80
Line out	80
Microphone	80
Auxiliary-device (pointing-device) connector	81
Ethernet (RJ-45) connector	81
IEEE 1394 connectors (some models)	81
Keyboard connector	82
Parallel connector	82
Serial connectors	82
Ultra320 SCSI connector	82
SCSI cabling requirements	82
Setting SCSI IDs	83
Universal serial bus (USB) connectors	83
Video connector	83
FRU information (service only)	85
IntelliStation M Pro Type 6220 (desktop model)	85
Baffle	85
IEEE 1394 adapter — Type 6220 (desktop model)	85
Adapter retainer	87
Fan	87
Operator information panel	88
Speaker	89
Power supply	89
Microprocessor/fan-sink assembly	90
System board	92
IntelliStation M Pro Type 6230 (tower model)	94
Removing the front bezel	94
Power button	95
IEEE 1394 adapter — Type 6230	96
Microprocessor/fan-sink assembly	98
Power supply	99
Rear fan	99
System board and extender card	100
CD-ROM drive	102
Diskette drive	103
Bezel-release latch	104
Top/side cover	105
Handle assembly	107
Adapter retainer	108
Symptom-to-FRU index	109
Beep symptoms	109
No-beep symptoms	111
Diagnostic error codes	111
Error symptoms	113
POST error codes	119
SCSI error codes	122
Temperature error messages	122
Fan error messages	123
Power error messages	123
System shutdown	124
Voltage related system shutdown	124
Temperature related system shutdown	124
Hard disk drive checkout	125
Host built-in self test (BIST)	125
Bus fault messages	125
Undetermined problems	125
Problem determination tips	126
Parts listing for IntelliStation M Pro Type 6220 and 6230 computer	129
Type 6220	129
Type 6230	132
Recovery CD, Type 6220 and 6230	135
Keyboards	135
Power cords	136
Related service information	139
Safety information	139
General safety	139
Electrical safety	140
Safety inspection guide	141
Handling electrostatic discharge-sensitive devices	142
Grounding requirements	143
Safety notices (multilingual translations)	143
Notices	174
Edition notice	175
Trademarks	175
Important notes	176
Product recycling and disposal	177
Battery return program	177
Electronic emission notices	177
Federal Communications Commission (FCC) statement	177
Industry Canada Class A emission compliance statement	178
Australia and New Zealand Class A statement	178
United Kingdom telecommunications safety requirement	178
European Union EMC Directive conformance statement	178
Taiwanese Class A warning statement	178
Chinese Class A warning statement	179
Japanese Voluntary Control Council for Interference (VCCI) statement	179
Power cords	179

Match case Limit results 1 per page

When

the

computer

starts

for

the

first

time

after

the

BIOS

updated,

press

select

the

Configuration/Setup

Utility

program;

then,

select

the

Load

OPtimized

Defaults

option.

Select

the

Save

Exit

option.

Select

save

the

settings,

and

exit.

Recovering

from

POST/BIOS

update

failure

power

your

computer

interrupted

while

POST/BIOS

code

being

updated

(flash

update),

your

computer

might

not

restart

(reboot)

correctly.

this

happens,

complete

the

following

steps

recover:

Review

the

safety

information

beginning

page

129

and

“Handling

static-sensitive

devices”

page

31.

Turn

off

the

computer

and

all

attached

devices.

See

“Turning

off

the

computer”

page

for

instructions.

Disconnect

the

power

cord.

Remove

the

cover

and

support

bracket.

Locate

the

boot

block

recovery

jumper

(J6)

the

system

board.

Remove

any

adapters

that

impede

access

the

jumper.

The

following

illustration

shows

the

location

the

boot

block

jumper

the

system

board.

Boot block

jumper (J6)

Remove

the

boot

block

recovery

jumper

from

pins

and

Replace

any

adapters

that

were

removed;

then,

replace

the

support

bracket

and

replace

the

cover.

Connect

the

computer

power

source,

keyboard,

monitor,

and

mouse.

Insert

the

POST/BIOS

update

(flash)

diskette

into

the

diskette

drive.

You

can

download

file

create

this

diskette

from

http://www.ibm.com/pc/support/.

10.

Turn

the

computer

and

the

monitor.

11.

After

the

update

completed,

turn

off

the

computer

and

monitor.

12.

Remove

the

diskette

from

the

diskette

drive.

13.

Disconnect

all

power

cords;

then,

remove

the

computer

cover.

14.

Return

the

boot

block

recovery

jumper

pins

and

IBM

IntelliStation

Pro

Types

6220

and

6230:

Hardware

Maintenance

Manual