IBM 6587 User Guide - Page 68

Keyboard, Mouse, or Pointing, Device Problems, Action, Memory Problems

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Keyboard, Mouse, or PointingDevice Problems The mouse or pointing device does not work. Action Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly. If the problem recurs, have the computer and the device serviced. Memory Problems The amount of memory displayed is less than the amount of memory installed. "Not enough memory" message is displayed. Action Review the tip concerning memory on page 44. Verify that: 1. The memory modules are seated properly. 2. Memory modules are installed in pairs (when required). 3. If you changed the memory, you updated the memory configuration in the Configuration/Setup Utility program. If the above items are correct, run the memory test program from the QAPlus/WIN-WIN diagnostic test program. The system might have detected a bad memory module and automatically reallocated memory to enable you to continue to operate. If the memory tests detect a failure, have the computer serviced. Verify that terminate-and-stay-resident (TSR) programs are not taking up memory. See "Managing TSR Programs" on page 62. 58 Using Your Personal Computer

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Keyboard, Mouse,
or Pointing-
Device Problems
Action
The mouse or
pointing device does
not work.
Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed
correctly.
If the problem recurs, have the computer and the device serviced.
Memory Problems
Action
The amount of
memory displayed is
less than the amount
of memory installed.
Review the tip concerning memory on page
44.
Verify that:
1.
The memory modules are seated properly.
2.
Memory modules are installed in pairs (when required).
3.
If you changed the memory, you updated the memory configuration in the Configuration/Setup Utility
program.
If the above items are correct, run the memory test program from the QAPlus/WIN-WIN diagnostic test
program.
The system might have detected a bad memory module and automatically reallocated memory to
enable you to continue to operate.
If the memory tests detect a failure, have the computer serviced.
“Not enough
memory” message is
displayed.
Verify that terminate-and-stay-resident (TSR) programs are not taking up memory.
See “Managing TSR
Programs” on page
62.
58
Using Your Personal Computer