IBM 8671 User Manual - Page 45

International, Warranty, Service, Purchasing, additional, services

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International Warranty Service If you travel with your xSeries or IntelliStation system or relocate it to a country where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service, International Warranty Service (IWS) is available during the warranty period. Eligible IBM systems are identified by their four-digit machine types. You can obtain IWS through the service delivery method (such as depot, carry-in, or on-site) provided in the servicing country. Service methods and procedures vary by country, and some service or parts might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In addition, some countries might have fees and restrictions that apply at the time of service. To determine whether your system is eligible for IWS, go to http://www.ibm.com/pc/support/ and click Warranty lookup. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region. For more information about these services, contact your IBM marketing representative. Appendix B. Warranty information 33

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International
Warranty
Service
If
you
travel
with
your
xSeries
or
IntelliStation
system
or
relocate
it
to
a
country
where
your
system
is
sold
and
serviced
by
IBM
or
IBM
resellers
authorized
to
perform
warranty
service,
International
Warranty
Service
(IWS)
is
available
during
the
warranty
period.
Eligible
IBM
systems
are
identified
by
their
four-digit
machine
types.
You
can
obtain
IWS
through
the
service
delivery
method
(such
as
depot,
carry-in,
or
on-site)
provided
in
the
servicing
country.
Service
methods
and
procedures
vary
by
country,
and
some
service
or
parts
might
not
be
available
in
all
countries.
Service
centers
in
certain
countries
might
not
be
able
to
service
all
models
of
a
particular
machine
type.
In
addition,
some
countries
might
have
fees
and
restrictions
that
apply
at
the
time
of
service.
To
determine
whether
your
system
is
eligible
for
IWS,
go
to
and
click
Warranty
lookup
.
Purchasing
additional
services
During
and
after
the
warranty
period,
you
can
purchase
additional
services,
such
as
support
for
IBM
and
non-IBM
hardware,
operating
systems,
and
application
programs;
network
setup
and
configuration;
upgraded
or
extended
hardware
repair
services;
and
custom
installations.
Service
availability
and
service
name
might
vary
by
country
or
region.
For
more
information
about
these
services,
contact
your
IBM
marketing
representative.
Appendix
B.
Warranty
information
33