IBM 88728AU Installation Guide - Page 71
Problem, Determination, Service, Guide
UPC - 000435957627
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 303 Keyboard controller error. 1. Reseat the following components: a. I/O board b. Keyboard connection 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 00019xxx Microprocessor x is not functioning or failed the built-in self-test; check VRM and processor LEDs. Make sure that microprocessor x is installed correctly. If the problem remains, replace microprocessor x. 1. Reseat the following components: a. Microprocessor tray b. (Trained service technician only) Microprocessor x 2. Replace the following components one at a time, in the order shown, restarting the server each time. a. (Trained service technician only) Microprocessor x b. (Trained service technician only) Microprocessor tray 00180xxx A PCI adapter has requested memory resources that are not available. 1. Change the order of the adapters in the PCI-X slots. Make sure that the boot device is positioned early in the scan order. 2. Make sure that the settings for the PCI adapter and all other adapters in the Configuration/Setup Utility program are correct. If the memory resource settings are not correct, change them. 3. If all memory resources are being used, remove an adapter to make memory available to the PCI adapter. Disabling the BIOS on the adapter should correct the error. See the documentation that comes with the adapter. 012980xx 012981xx No update data for microprocessor x 1. Make sure that all microprocessors have the same cache size. 2. Update the BIOS code again. 3. (Trained service technician only) Reseat microprocessor x. 4. (Trained service technician only) Replace microprocessor x. I9990305 An operating system was not found. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the following components: a. Hard disk drive b. SAS hard disk drive backplane and cables c. DVD drive and cables d. I/O board 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. Chapter 6. Solving problems 59