IBM A40p Hardware Maintenance Manual

IBM A40p - NetVista - 6649 Manual

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  • IBM A40p | Hardware Maintenance Manual - Page 1
    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271 IBM NetVista Computer
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  • IBM A40p | Hardware Maintenance Manual - Page 3
    Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271 IBM NetVista Computer
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    Note: Before using this information and the product it supports, be sure to read the general information under "Notices" information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this
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    Settings 30 System board memory 30 Installing memory 30 © Copyright IBM Corp. 2000 PCI extender card removal 31 Replacing a system board error messages 73 Undetermined problems 75 Chapter 7. Parts 77 Parts listing 78 Keyboards (PCNext Lite Pearl White 81 Computer Power Cords 83 Recovery
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    10. Related Service Information 95 Safety notices (multi-lingual translations) . . . . 95 Safety Information 125 General Safety 125 Grounding requirements 125 Electrical safety 125 Handling electrostatic discharge-sensitive devices 127 Safety inspection guide 127 Problem determination tips
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    cords. 3. Make sure the system board is seated properly. 4. Set all display controls to the middle position. 5. Power-on all external devices. 6. Power-on the computer. 7. Check for the following response: v Readable instructions or the Main Menu. DID YOU RECEIVE THE CORRECT RESPONSE? © Copyright
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    Hardware Power Management. 6. Set Automatic Hardware Power Management to Disabled. 7. If the problem persists, continue to 003 . 003 Run diagnostics. If necessary, refer to "Diagnostics device tested. 2 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    General Information Features The NetVista type 2271/6840/6841 computers are available in 5 x 7 (five I/O adapter Protocol (DHCP) ® v Wake on LAN (requires Wake on LAN-supported network adapter) v Wake on Ring (in the Configuration/Setup Utility program test results © Copyright IBM Corp. 2000 3
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    computer might come with preinstalled software. If so, an operating system, device drivers to support built-in features, and other support programs are included. Operating systems (supported) ® ® v Microsoft Windows 2000 Professional v Microsoft Windows NT® Workstation Version 4.0 with Service
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    values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. For additional information, see the ISO Supplier's Declaration, which is available from
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    6 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    are available to help identify and resolve hardware-related problems. v Setup Utility program v Power-On Self- computer you are servicing. service is complete. The Setup Utility (configuration) program is stored in the permanent memory of the computer the computer and wait for a few seconds until all
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    diagnostic programs, do the following: v Go to http://www.ibm.com/. v Select Support. v Select Desktop computing from the ″Search by Category″ pull-down menu. v Select utility download and instructions. 8 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    diagnostic tests, the Module Test Menu is displayed. Normally, all installed devices in the computer are highlighted on the menu. 2. At the start of the diagnostic tests, the main menu an additional diskette or service manual. v An unrecognizable device is installed. Chapter 3. Diagnostics 9
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    this does not correct the problem, use the procedure in "Undetermined problems" on page 75. Memory test does the following: v Determines if Alert On LAN is supported on the system. v Checks the revision ID register. v Verifies Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    were run on the specified date. - Diagnostics were run on the specified IBM computer. - The diagnostic error code is recorded correctly. v Text: Description of Smart test does the following: v Interrogates IDE devices for support of the SMART instruction set. v Issues a ENABLE SMART command to make
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    Enter. 2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions. Iomega Zip drive test Use the Iomega Zip Drive Test to test the Zip drive Select Asset EEPROM Backup 12 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    1. Partition the remainder of the hard disk for the operating system. (The commands vary with the operating system. Refer to the operating system manual for instructions.) 2. Format the hard disk using the operating system. (The commands vary with the operating system. Refer to the operating system
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    14 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    3 14 PCI slot 4 14 PCI slot 5 Removing the cover 1. Remove the two back thumb screws. 2. Disengage the keylock (if any) on the side of the computer. © Copyright IBM Corp. 2000 15
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    3. Push the side cover toward the rear, using the two embosses at the back of the cover. 4. Remove the cover. Internal drive removal and replacement 16 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    1 Bay 1 - Max Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 5.25-inch hard disk drive 2 Bay 2 - Max Height: 41.3 mm (1.6 in.) 5.25-inch hard disk drive 3.5-inch hard disk drive (requires a mounting bracket) CD-ROM drive DVD-ROM drive 3 Bay 3 - Max Height: 25.4 mm (1.0 in.) 3.5-
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    40X 48X Primary (Master) : : : : Secondary (Slave) : : : : Installing internal drives in bays 5, 6 and 7 1. Remove the cover (see "Removing the cover" on page 15). 18 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    2. Remove the side support bar. 3. Remove the front EMC shield for the specific drive bay. 4. Pivot the lower drive bay cage outward from the computer, into the locked position. Chapter 4. Installing Options 19
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    rails on the drive you wish to install and slide the drive along the rail guides into the unoccupied drive bay. 6. Press the tab that holds the cage in Connect the power and signal cables to the drive. 20 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary (master) or secondary (slave). Note: For drives not shown below, refer to the label on the hard
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    panel. Attach and tighten the nuts with an appropriately sized or adjustable wrench. 4. Replace the computer cover. See "Replacing the cover" on page 26. 5. Thread the cable through the U- on page 15). 22 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    on the system board. Note: If you are installing a Wake on LAN™ supported network adapter, attach the Wake on LAN cable that came with the adapter to you also want to take advantage of the Alert on LAN feature of the computer, you must install the network adapter in PCI slot 1. For the location of
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    Some models come with a high-performance AGP video adapter. In some AGP adapters, the DVI connector is replaced by a regular VGA connector. 24 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    ) connector the signals necessary to support the Display Power Management Signaling ( which wiring scheme to use, contact the user's ADSL service provider. Home PNA network adapter Some models have a Home installed from the Software Selections CD. Each computer on the home PNA network must have a
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    cover on the chassis, aligning the tabs on the cover with the slots on the chassis. 2. Slide the cover toward the front bezel of the computer until the cover is fully closed. 3. Replace the two thumb screws and engage the keylock (if any). 26 Hardware Maintenance
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    Chapter 5. FRU Replacements Computer exploded view 28 A40/A40P/A40i system board layout . . . . . 29 System board locations 29 System board jumper settings 29 the speaker 32 Power supply 33 20-pin main power supply connection . . . . 33 Power supply removal 34 © Copyright IBM Corp. 2000 27
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    Computer exploded view 28 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    A40/A40P/A40i system board layout 34 33 32 31 System board locations 1 CPU fan connector 2 Microprocessor 3 DIMM 0 4 DIMM 1 5 Power LED connector 6 RFID connector 7 Front USB connector 8 Secondary IDE connector 9 Diskette connector 10 Primary IDE connector 11 Power connector 12 CMOS clear/recovery
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    System Board layout. Processor Speed Settings Processor speed for type 2271/6840/6841 computers are fixed and are determined by the processor. There are no settings required. already open, open them. 30 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Data (VPD) for the computer you are servicing must be installed on the new system board (FRU) after it is installed in the computer. To do this, you system board FRU. 4. If the new system board does not correct the problem, reinstall the options on the old system board, reinstall the old system
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    , the system board and the processor can be damaged. Replacing the speaker 1. Remove the cover (see "Removing the cover" on page 15). 32 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    it comes out from the tabs. Power supply If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures. Check/Verify Check the following for proper installation. v Power Cord v On/Off Switch connector v On/Off Switch
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    (see "Removing the cover" on page 15). 3. Remove the four screws that secure the power supply to the back of the chassis. 34 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    4. Remove the power supply. Chapter 5. FRU Replacements 35
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    36 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 75. Notes: v If you have both an same error code occurs again, replace the system board. © Copyright IBM Corp. 2000 37
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    /DIMM/RIMM socket number. Use the System Board Layout section in the latest Hardware Maintenance Manual (HMM) to reference the memory sockets. Hard disk drive boot error A hard disk hard disk drive. 38 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″Diagnostics″ on page 7 for the specific type for information about the diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code 000-000-XXX BIOS Test
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    Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component System board 1. System board 40 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. System board 1. System board 1. System board 1. Device
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    board 1. System board 1. Run Setup and re-test 2. System board 1. Battery 2. System board 1. Flash the system 2. System board 1. System board 1. System board 42 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Diagnostic Error Code 001-301-XXX System RTC Century byte error 005-000-XXX Video Test Passed 005-00X-XXX Video error 005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX Video Signal failure 005-016-XXX Video Simple Pattern test failure 005-024-XXX Video Addressing test failure 005-025-XXX Video
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    system and re-test 3. Go to the ″Undetermined problems″ section 006-199-XXX 1. Go to the ″Undetermined problems″ Diskette interface test failed, cause unknown section 2. Flash drive 3. System board 44 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 011-199-XXX Serial port test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 011-2XX-XXX Serial
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    problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. External parallel device 2. System board 1. No action 1. Remove USB device(s) and re-test 2. System board 46 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. No action 1. Riser card, if installed 2. System
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    to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 018-250-XXX PCI Card Services error 1. PCI card to the ″Undetermined problems″ section 48 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. No action Chapter 6. Symptom-to-FRU Index 49
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    Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component start the test, if necessary 50 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. No action 1. Run Setup 2. Flash the system
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    071-199-XXX Audio port test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test Re-start the test, if necessary 52 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to the ″Undetermined problems″ section 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. No action 1. Microprocessor(s) 2. System board 1. Information
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    Sensor(s) test aborted 1. If a component is called out, make sure it is connected and/or enabled 2. Flash the system and re-test 3. Go to ″Undetermined problems″ section 54 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    000-XXX Hard Disk Drive Test Passed 217-25X-XXX 217-26X-XXX Hard Disk Drive (IDE) error FRU/Action 1. Go to the ″Undetermined problems″ section 2. Flash the system and re-test 3. Replace component under function test 1. Check fans 2. Check Power supply 3. Microprocessor 4. System board 1. No action
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    action 1. Run Setup to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board 1. No action 1. Remove the Modem and re-test the system 56 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Beeps 1-2-X 4 Description v One beep v A pause (or break) v Two beeps v A pause (or break) v Any number of breaks Four continuous beeps Use the
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    Cable 3. System Board No-beep symptoms Important: Type 2271/6840/6841 computers default to come up quiet (no beep and no memory count and checkpoint Error No beep during POST but computer works correctly. FRU/Action 1. System Board 58 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i
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    that the hard disk drive is working If the POST finishes without detecting any problems, a single beep sounds and the first screen of the operating system or application program appears. Note: Type 2271/6840/6841 computers default to come up quiet (no beep and no memory count and checkpoint code
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    2. Had a device been added, removed, changed location? If not, suspect that device. 3. Power-on external devices first, then power-on computer 4. CMOS Backup Battery (see "Safety Information" on page 125) System Board 5. System Board 6. Riser card 1. Diskette Drive 2. System Board 3. Diskette
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    " on page 88. 2. System Board 167 Microprocessor installed that is not supported by the current POST/BIOS 1. Run Setup. Check Stepping level for the 7. 2. System Board 176 1. Covers were removed from the computer 177 Corrupted Administrator Password 1. System Board 178 1. System Board
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    Board 1. Video Adapter (if installed) 2. System Board 1. Diskette Drive A 2. Diskette Drive Cable 3. System Board 4. Riser card 1. Bad Diskette? 2. Verify Diskette and retry 62 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    POST Error Code FRU/Action 604 And able to run diagnostics 1. Run Setup and verify diskette configuration settings 2. Diskette Drive A/B 3. Diskette Drive Cable 4. System Board 5. Riser card 605 POST cannot unlock the diskette drive 1. Diskette Drive 2. Diskette Drive Cable 3. System Board 4.
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    diagnostics 1. Run diagnostics 1. Run diagnostics 1. Printer 2. System Board 1. SDLC Adapter 1. Run FDISK to ensure at least one active partition is set active 64 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    to Not available to allow PCI adapters to properly configure. 3. Remove any suspect ISA adapters. 4. Rerun diagnostics. 5. PCI Adapter 1. Possible hard disk drive problem; see "Hard disk drive boot error" on page 38. 1. Diskette Drive 2. Diskette Cable 1. BSC Adapter 1. SCSI Device 2. 16-bit AT Fast
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    . 1. Pointing Device (Mouse) 2. System Board 1. System Board 2. Pointing Device (Mouse) 1. Mouse 2. System Board 1. PC Music Adapter 2. MIDI Adapter Unit 1. Optical Drive 2. Adapter 66 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    External DAA (if installed) 4. Modem 1. Run diagnostics and verify the correct operation of the modem slot 2. Modem 1. Diagnostics detected a non-IBM modem 2. Modem 1. Check PSTN Cable 2. External DAA (if installed) 3. Modem 1. Modem 1. Data/Fax Modem 2. System Board 3. Riser card 1. Modem Adapter
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    , wait ten seconds then power-on the computer 2. Ethernet Adapter 1. Check Cables 2. Ethernet Adapter 1. Ethernet Adapter 1. 5.25-inch External Diskette Drive 2. 5.25-inch Diskette Drive Adapter/A 68 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    POST Error Code 109XX Check the adapter cables 112XX This adapter does not have cache 119XX 121XX 136XX 137XX 141XX 143XX 14710, 14711 148XX 14901, 14902, 1491X, 14922 14932 161XX 164XX 16500 FRU/Action 1. ActionMedia Adapter/A 2. System Board 3. Riser card 1. SCSI Adapter 2. Any SCSI Device 3.
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    module (shown in Memory Test failure indicated by graphic of graphic) adapter 206XX 1. SCSI-2 Adapter 2. Any SCSI Device 3. System Board 4. Riser card 70 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    POST Error Code FRU/Action 208XX Verify there are no duplicate SCSI ID settings on the same bus. 1. Any SCSI Device 210XXXX Internal bus, size unknown 210XXX1 External bus, size unknown 1. SCSI Hard Disk Drive 2. SCSI Adapter or System Board 3. SCSI Cable 4. SCSI ID Switch (on some models)
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    diagnostic software 1. Personal Dictation System 2. Adapter 3. System Board 1. External FRU (Speaker, Microphone) 1. Possible hard disk drive problem; see "Hard disk drive boot error" on page 38. 72 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Miscellaneous error messages Message/Symptom CMOS Backup Battery inaccurate Changing colors Computer will not power-off. See "Power supply" on page 33. Computer will not RPL from server Computer will not Wake On LAN (if applicable) Dead computer. See "Power supply" on page 33. Diskette drive in-use
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    -use 1. Power Supply light not on, but computer works correctly 2. System Board 3. LED Cables Printer problems 1. Printer Program loads from the hard disk with 4. Alternate Adapter 5. System Board 74 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    not work FRU/Action 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problems Check the power supply voltages (see "Power supply" on page 33 . 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. Non-IBM devices b. External devices (
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    76 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Chapter 7. Parts 7 6 5 1 2 4 3 23 22 21 20 19 18 17 © Copyright IBM Corp. 2000 8 9 10 11 12 13 14 15 16 77
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    ) Control Panel Assembly (all) Speaker Assembly (2271 - none) (6840/6841 - all) Card Guide Assembly (all) Support Bracket (all) DASD Rotating Cage Assembly (all) 20GB Hardfile EIDE 5400 rpm (2271 - EAx, 78 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Index 17 18 18 18 18 18 18 18 18 18 18 19 19 19 20 20 20 21 22 System (types 2271/6840/6841) Memory 128MB SDRAM (2271 - none) (6840 - VAU, VAA, VAT) (6841 - VAU, VCJ) Fan Sink, non-IHS, 533 - 866 MHz (2271 - EAx, EBx, ECx, E2U) (6840 - CAx, C1U, EAx, E1U, DTG, P2U) (6841 - EAx, E1U) Fan Sink, non-
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    25P5704 10K2591 09N5770 22P1483 12J4506 01N2196 03K9654 09K9827 19K5331 06P3769 09N5033 19K5340 22P1063 06P7133 06P7131 22P1069 37L5566 37L4525 76H4228 10L6145 28L1865 09N5764 80 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Index System (types 2271/6840/6841) Modem - Universal (2271 - all except ECU, GCU) (6840/6841 - none) Modem - Domestic (2271 - ECU, GCU) (6840/6841 - none) Cable Hardfile - ATA (2-Drop) (all) Audio Cable (all) CDROM Audio Cable (all) Dual USB Cable (all) PCI 10/100 Ethernet Adapter (6840 - DTG)
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    Turkish - ID 179 Turkish - ID 440 UK English Yugoslavian UK English (ISO) Japanese Chinese Korean Thai 37L2542 37L2543 37L2544 37L2545 37L2546 37L2547 37L2548 28L1860 37L2550 82 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Computer Power Cords Arabic Australian Belgian Bulgarian Canadian Czech Denmark Finland France German Hungarian Israel Italian Latin American Netherlands New Zealand Norwegian Polish Portuguese Serbian Slovakian
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    32P4252 32P4253 32P4250 Special tools The following tools are required to service the computer models/types listed in this section of the service manual v Volt-ohm meter, IBM P/N 73G5404 v Wrap Plug, IBM P/N 72X8546 84 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271
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    Service computer computer by an unauthorized user when the computer computer is powered on. The computer starts after the proper password is entered. Removing a power-on password To service a computer with an active and unknown power-on password, power-off the computer the computer.
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    is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF information in the EPROM. It is anticipated that some servicers might charge for this service. 86 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    computer, even when the ® computer power IBM PC Company Home Page http://www.ibm.com/pc/us/ 2. PC PartnerInfo-Technical Database (CTSTIPS.NSF) 3. HelpCenter 4. Levels 1 and 2 Support To update (flash) the BIOS, see "Flash (BIOS/VPD) update procedure" on page 88. Chapter 8. Additional Service
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    Type the 7-digit serial number of the computer you are servicing, then press Enter. 7. Follow the instructions on the screen to complete the flash ( label inside the computer for more information. 3. Insert the upgrade diskette into the diskette drive. 4. Power-on the computer. The IBM Logo will
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    Signaling (DPMS). Automatic Hardware Power Management features Automatic Hardware Power Management can reduce the power states of the computer, processor, and monitor (if the monitor supports DPMS) if they are inactive for a predetermined length of time. There are three levels of specified time
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    the instructions on the support this capability to wake the system. v Wake Up on Alarm: You can specify a date and time at which the computer IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific signal from another computer
  • IBM A40p | Hardware Maintenance Manual - Page 97
    the instructions on the screen. Wake on LAN This setting is used to enable or disable the IBM-developed Wake on LAN feature. This feature makes it possible for the computer to be Setup Utility program, press Esc and follow the instructions on the screen. Chapter 8. Additional Service Information 91
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    92 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    problem determination tips. Note: This manual is intended for trained servicers who are familiar with IBM Personal Computer products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM décrites par les instructions. Lesen Sie alle
  • IBM A40p | Hardware Maintenance Manual - Page 100
    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. 94 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Service Information Safety notices (multi-lingual translations) . . . . 95 Safety Information 125 General Safety 125 Grounding requirements 125 Electrical safety 125 Handling electrostatic discharge-sensitive devices 127 Safety inspection guide 127 Problem © Copyright IBM Corp. 2000 95
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    cable Note: In the UK, the power cord must be must be connected after the power cord. disconnected after the telephone cable. 96 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. Chapter 10. Related Service Information 97
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    of the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not remove the CD-ROM drive covers. DANGER exposure to the beam. 98 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CAUTION: Use safe lifting practices when lifting your machine. Chapter 10. Related Service Information 99
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    , disconnect the attached power cords, telecommunications systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. 100 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    tudo. 2. Remova primeiro o(s) cabo(s) de alimentação das tomadas. 3. Remova os cabos de sinal dos receptáculos. 4. Remova todos os cabos dos dispositivos. Chapter 10. Related Service Information 101
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    substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. a bateria conforme requerido pelas disposições e regulamentações locais. 102 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    o seguinte. Radiação de laser quando aberto. Não olhe diretamente para o feixe de laser, não olhe diretamente com instrumentos óticos, e evite exposição direta ao raio. Chapter 10. Related Service Information 103
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    ≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Cuidado: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. 104 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 111
    de telecomunicação, redes e modems antes de abrir as tampas do servidor, a menos que receba outras instruções nos procedimentos de instalação e configuração. Chapter 10. Related Service Information 105
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    106 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Chapter 10. Related Service Information 107
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    108 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Chapter 10. Related Service Information 109
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    sent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. Connexion Déconnexion les câbles des unités. 110 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 117
    Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est à l'aide d'instruments optiques. évitez une exposition directe au rayon. Chapter 10. Related Service Information 111
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    , ainsi que les câbles qui le relient aux réseaux, aux systèmes de télécommunication et aux modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). 112 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    von Anschlußbuchsen lösen. 3. ZSignalkabel an Anschlußbuchsen anschließen. 4. Alle Kabel von Einheiten lösen. 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. Chapter 10. Related Service Information 113
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    Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie optischen Instrumenten betrachten und den Strahlungsbereich meiden. 114 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 121
    Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des Servergehäuses zu unterbrechen (sofern in Installations-und Konfigurationsanweisungen nicht anders angegeben). Chapter 10. Related Service Information 115
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    tutti i dispositivi. 2. Rimuovere prima il(i) cavo(i) di alimentazione dalla presa elettrica. 3. Rimuovere i cavi di segnale dalle prese. 4. Rimuovere tutti i cavi dalle unità. 116 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di controlli, regolazioni o l'esecuzione di procedure on descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. L'apertura di un'unit . Chapter 10. Related Service Information 117
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    , i sistemi di telecomunicazioni, le reti e ed i modem prima di aprire i coperchi del servente se non diversamente indicato nelle procedure di installazione e configurazione. 118 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Chapter 10. Related Service Information 119
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    120 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Chapter 10. Related Service Information 121
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    de alimentación de las tomas. 3. Retire los cables de señal de los receptáculos. 4. Retire todos los cables de los dispositivos. 122 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 129
    Percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante. Si el haz, no lo observe directamente con instrumentos ópticos y evite la exposición directa. Chapter 10. Related Service Information 123
  • IBM A40p | Hardware Maintenance Manual - Page 130
    antes de abrir las cubiertas del servidor, salvo que se indique lo contrario en las instrucciones de las operaciones de instalación y configuración. 124 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Safety Information This section contains the safety information with which you need to be familiar, before you service an IBM computer. General Safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance. v When lifting any
  • IBM A40p | Hardware Maintenance Manual - Page 132
    work with very high voltages; these instructions are in the safety sections of maintenance cause personal injury and machine damage. v Do not service the following parts (or similar units) with the power Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    ac-operated computers. v Use service personnel from injury. This guide IBM features or options not covered by this inspection guide . If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem
  • IBM A40p | Hardware Maintenance Manual - Page 134
    worn, frayed, or pinched cables. 8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with. 128 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 135
    problems. File updates Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device Driver files. To download NetVista file, do the following: v Go to http://www.ibm.com/. v Select Support. v Select Desktop computing files by date″ list. Chapter 10. Related Service Information 129
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    . Some device drivers like HIMEM.SYS are position sensitive and must be placed before other device drivers in the CONFIG.SYS file. 130 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 137
    Hardware considerations Use the following tools to help identify and resolve hardware-related problems. v Power-on self-test (POST) v POST Beep codes v programs that come with this HMM or with the system you are servicing to test the IBM components of the system and some external devices. Also, from
  • IBM A40p | Hardware Maintenance Manual - Page 138
    finds a problem with a hardware component. v Software-generated error messages are displayed if a problem or to 15). v Interrupts the processor to force it to service the request. v Handles interrupts on a priority basis (low Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 139
    have onboard memory, then the following are true. v ROM contains operating instructions for the adapter I/O. v RAM is used for buffering. Two adapters address, and ROM and RAM addresses all become potential conflicts and system problems. When conflicts arise, they might show up as system hangs,
  • IBM A40p | Hardware Maintenance Manual - Page 140
    Load Initial Program Load Industry Standard Architecture International Organization for Standardization Integrated-Services Digital Network Local Area Network Local Block Address Local Transfer Bus 134 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    Support Center Non-Volatile Random Access Memory Original Equipment Manufacturer Peripheral Component Interconnect Personal Computer ) Subsystem Control Block Small Computer Systems Interface SCSI Identification Number Software Product Description Service Representative Static Random Access Memory
  • IBM A40p | Hardware Maintenance Manual - Page 142
    ? Please comment. h Yes h No 2. What would you like to see added, changed, or deleted in this manual 3. What is your service level experience level? h Less than five years h More than five years 136 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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    4. Which computers do you service most Thank you for your response! Chapter 10. Related Service Information 137
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    this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. 138 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
  • IBM A40p | Hardware Maintenance Manual - Page 145
    both. Alert on LAN AT EduQuest HelpClub IBM Netfinity NetVista PC 700 Predictive Failure Analysis Channel NetView PC 300 PS/ValuePoint RETAIN Skill Dynamics ThinkPad Wake on LAN ActionMedia, Celeron, LANDesk, MMX, company, product and service names used in this publication may be trademarks or
  • IBM A40p | Hardware Maintenance Manual - Page 146
    140 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer
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  • IBM A40p | Hardware Maintenance Manual - Page 148
    Part Number: 06P1775 Printed in USA (1P) P/N: 06P1775
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Hardware Maintenance Manual
A40 Type 6840
A40P Type 6841
A40i Type 2271
IBM NetVista Computer
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