IBM x3105 Service Guide - Page 41

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing, System x3105 Type 4347," on page 53 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 1807, 1808 General PCI error occurred. 1. Make sure that no devices have been disabled in the Configuration /Setup Utility program. 2. Reseat the failing adapter. Note: If an error LED is lit on an adapter, reseat that adapter first; if no LEDs are lit, reseat each adapter one at a time, restarting the server each time to isolate the failing adapter. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Adapter b. (Trained service technician only) System board 1962 A hard disk drive does not contain a valid boot sector. 1. Make sure that a bootable operating system is installed. 2. Run the hard disk drive diagnostic tests. 3. Reseat the hard disk drive cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive cable b. Hard disk drive c. (Trained service technician only) System board 5962 IDE, CD, or DVD drive configuration error occurred. 1. Run the Configuration/Setup Utility program and load the default settings (see "Using the Configuration/Setup Utility program" on page 94). 2. Reseat the CD or DVD drive cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time. a. CD or DVD drive cable b. CD or DVD drive c. (Trained service technician only) System board 8603 A pointing-device error occurred. 1. Reseat the pointing device cable. 2. Replace the following components one at a time, in the order shown, restarting the server each time: a. Pointing device b. (Trained service technician only) System board Chapter 2. Diagnostics 23

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v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
Chapter
3,
“Parts
listing,
System
x3105
Type
4347,”
on
page
53
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
1807,
1808
General
PCI
error
occurred.
1.
Make
sure
that
no
devices
have
been
disabled
in
the
Configuration
/Setup
Utility
program.
2.
Reseat
the
failing
adapter.
Note:
If
an
error
LED
is
lit
on
an
adapter,
reseat
that
adapter
first;
if
no
LEDs
are
lit,
reseat
each
adapter
one
at
a
time,
restarting
the
server
each
time
to
isolate
the
failing
adapter.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Adapter
b.
(Trained
service
technician
only)
System
board
1962
A
hard
disk
drive
does
not
contain
a
valid
boot
sector.
1.
Make
sure
that
a
bootable
operating
system
is
installed.
2.
Run
the
hard
disk
drive
diagnostic
tests.
3.
Reseat
the
hard
disk
drive
cable.
4.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Hard
disk
drive
cable
b.
Hard
disk
drive
c.
(Trained
service
technician
only)
System
board
5962
IDE,
CD,
or
DVD
drive
configuration
error
occurred.
1.
Run
the
Configuration/Setup
Utility
program
and
load
the
default
settings
(see
“Using
the
Configuration/Setup
Utility
program”
on
page
94).
2.
Reseat
the
CD
or
DVD
drive
cable.
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
a.
CD
or
DVD
drive
cable
b.
CD
or
DVD
drive
c.
(Trained
service
technician
only)
System
board
8603
A
pointing-device
error
occurred.
1.
Reseat
the
pointing
device
cable.
2.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Pointing
device
b.
(Trained
service
technician
only)
System
board
Chapter
2.
Diagnostics
23