Insignia C170 User Manual (English) - Page 5

Troubleshooting

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3.2 Signal connector pin assignment Pin Assignment 1 Red video 2 Green video 3 Blue video 4 Ground 5 Ground 6 Red ground 7 Green ground 8 Blue ground Pin Assignment 9 No connection 10 Ground 11 Ground 12 SDA for DDC 13 H. Sync. 14 V. Sync. 15 SCL for DDC 4. Troubleshooting If your monitor is not performing properly, use the following troubleshooting guide for quick solutions to common problems. If the problem persists, check the www.insignia-products.com website or call customer support toll free at 1-877-467-4289. No Picture: Check these items ― z Power cord and signal cable are securely connected. z The monitor is not in power save mode; move mouse or touch keys. z The brightness and contrast controls are properly adjusted. Display image is too large or small: z Use the function keys to adjust the image. Picture is scrolling or unstable: z Signal cable should be completely attached to the computer. z Check that the signal cable pin assignments are correct. Color is abnormal: z See if there is a magnetic object, such as an unshielded speaker, nearby. z Check that the signal cable pin assignments are correct. z See if the signal cable is properly connected. Image is not correctly shaped: z The user control may not yet be adjusted. Use the function keys to adjust image. FEDERAL COMMUNICATIONS COMMISSION (FCC) STATEMENT This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between this equipment and the receiver. 3. Connect the equipment into a power outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. NOTE: The use of a non-shielded interface cable with this equipment is prohibited. Page 7 Page 8

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3.2 Signal connector pin assignment
4. Troubleshooting
If your monitor is not performing properly, use the following troubleshooting guide
for quick solutions to common problems. If the problem persists, check the
www.insignia-products.com
website
or
call
customer
support
toll
free
at
1-877-467-4289.
No Picture:
Check these items
―
Power cord and signal cable are securely connected.
The monitor is not in power save mode; move mouse or touch keys.
The brightness and contrast controls are properly adjusted.
Display image is too large or small:
Use the function keys to adjust the image.
Picture is scrolling or unstable:
Signal cable should be completely attached to the computer.
Check that the signal cable pin assignments are correct.
Color is abnormal:
See if there is a magnetic object, such as an unshielded speaker, nearby.
Check that the signal cable pin assignments are correct.
See if the signal cable is properly connected.
Image is not correctly shaped:
The user control may not yet be adjusted. Use the function keys to adjust
image.
FEDERAL COMMUNICATIONS
COMMISSION (FCC) STATEMENT
This equipment has been tested and found to comply with the limits of a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between this equipment and the receiver.
3. Connect the equipment into a power outlet on a circuit different from that
to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Changes or modifications not expressly approved by the manufacturer
could void the user's authority to operate the equipment.
NOTE:
The use of a non-shielded interface cable with this equipment is prohibited.
Pin
Assignment
Pin
Assignment
1
Red video
9
No connection
2
Green video
10
Ground
3
Blue video
11
Ground
4
Ground
12
SDA for DDC
5
Ground
13
H. Sync.
6
Red ground
14
V. Sync.
7
Green ground
15
SCL for DDC
8
Blue ground
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