Insignia NS-19E310NA15 User Manual (English) - Page 75

Device Auto, Power Off, TV Auto Power, Audio, Receiver, Audio Receiver, INlink Control, Root Menu

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Insignia 19" LED TV Problem Solution The device does not show up in the INlink Device list. • Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. • Make sure that the INlink feature is turned on. See "Turn INlink on or off" on page 39. • Make sure that the device is a CEC device. See the documentation that came with the device. • If the device is not an Insignia device, it may not be compatible with your TV. My device does not turn off when I turn off my TV. • Make sure that the INlink feature is turned on. See "Turn INlink on or off" on page 39. • Make sure that Device Auto Power Off is set to On on the INlink menu. See "Turn Device Auto Power Off on or off" on page 40. • The device may not support this feature. See the documentation that came with the device for more information. Problem Solution My TV does not turn on when I turn on my device. • Make sure that the INlink feature is turned on. See "Turn INlink on or off" on page 39. • Make sure that TV Auto Power On is set to On on the INlink menu. See "Turn TV Auto Power On on or off" on page 40. • The device may not support this feature. See the documentation that came with the device for more information. The Audio Receiver setting on the INlink menu keeps turning back on after it is turned off. • When Audio Receiver is set to Off and INlink Control is set to On and you make an adjustment to the audio receiver (for example, turn the volume knob or press a button), Audio Receiver is automatically set to On. To prevent this from happening, turn off the INlink feature. See "Turn INlink on or off" on page 39. Two volume bars appear when adjusting the volume. • When you adjust the volume on the audio receiver or with the TV remote control, a double volume bar appears, one for the TV volume and one for the audio receiver volume. I cannot select the Root Menu option on the INlink menu. OR The device's root menu does not open when I select Root Menu on the Inlink menu. • The device may not support this feature. See the documentation that came with the device for more information. Note If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again. www.insigniaproducts.com 71

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71
Insignia 19" LED TV
www.insigniaproducts.com
The device does
not show up in
the INlink
Device list.
•
Make sure that the device is
turned on.
•
Make sure that the HDMI cable
is connected securely to your
TV and the device.
•
Make sure that the device is
connected to your TV with an
HDMI cable.
•
Make sure that the INlink
feature is turned on. See “
Turn
INlink on or off
” on page
39
.
•
Make sure that the device is a
CEC device. See the
documentation that came with
the device.
•
If the device is not an Insignia
device, it may not be
compatible with your TV.
My device does
not turn off
when I turn off
my TV.
•
Make sure that the INlink
feature is turned on. See “
Turn
INlink on or off
” on page
39
.
•
Make sure that
Device Auto
Power Off
is set to
On
on the
INlink
menu. See “
Turn Device
Auto Power Off on or off
” on
page
40
.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution
My TV does not
turn on when I
turn on my
device.
•
Make sure that the INlink
feature is turned on. See “
Turn
INlink on or off
” on page
39
.
•
Make sure that
TV Auto Power
On
is set to
On
on the
INlink
menu. See “
Turn TV Auto Power
On on or off
” on page
40
.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
The
Audio
Receiver
setting on the
INlink
menu
keeps turning
back on after it
is turned off.
•
When
Audio Receiver
is set to
Off
and
INlink Control
is set to
On
and you make an
adjustment to the audio
receiver (for example, turn the
volume knob or press a button),
Audio Receiver
is
automatically set to
On
. To
prevent this from happening,
turn off the INlink feature. See
“
Turn INlink on or off
” on
page
39
.
Two volume
bars appear
when adjusting
the volume.
•
When you adjust the volume on
the audio receiver or with the
TV remote control, a double
volume bar appears, one for the
TV volume and one for the
audio receiver volume.
I cannot select
the
Root Menu
option on the
INlink
menu.
OR
The device’s
root menu does
not open when
I select
Root
Menu
on the
Inlink
menu.
•
The device may not support this
feature. See the documentation
that came with the device for
more information.
Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.
Problem
Solution