Insignia NS-28E200NA14 Important Information (English) - Page 4

Troubleshooting - user guide

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CAUTION Damage requiring service Unplug this TV from the power outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged or frayed. • If liquid has been spilled or objects have fallen into your TV. • If your TV has been exposed to rain or water. • If your TV does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation. • If your TV has been dropped or damaged in any way. • When your TV exhibits a distinct change in performance. Outdoor antenna grounding If an outside antenna or cable system is connected to your TV, make sure that the antenna or cable system is grounded to provide some protection against voltage surges and built-up static charges. Article 810 of the National Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of the antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode. 1 Antenna lead-in wire 1 2 Grounding clamp 2 3 Antenna discharge unit 3 4 Grounding conductors 4 5 5 Ground clamps 7 Power service 6 6 grounding electrode system 7 Electric service equipment Note to CATV system installer Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides guidance for correct grounding. Specifically, it states that the cable ground must be connected to the grounding system of the building as close to the point of cable entry as practical. Condensation Moisture will form on the TV if the TV is brought from cool surroundings into a warm room or if the temperature of the room rises suddenly. When this happens, the TV's performance may be impaired. To prevent this, let the TV stand in its new surroundings for about an hour before switching it on, or make sure that the room temperature rises gradually. Condensation may also form during the summer if the TV is exposed to the breeze from an air conditioner. In such cases, change the location of the TV. Mobile telephone warning To avoid interference with your TV picture and sound, operating problems, or even damage, keep your cordless and cellular telephones away from the TV. End of life directives Your TV contains tin-lead solder. Disposal of this material may be regulated for environmental reasons. Your TV also contains material that can be recycled and reused. For disposal or recycling information, contact your local authorities to find a recycler in your area. Non-active pixels The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects. Troubleshooting Warning Do not try to repair your TV yourself. Contact authorized service personnel. Remote control Problem Solution Remote control does not work • Make sure that the power cord is correctly connected to your TV and a power outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. For the location of the remote control sensor, see "Front" in the online User Guide. • Make sure that the batteries are installed correctly. See "Installing remote control batteries" in the online User Guide. • Replace dead batteries with new batteries. See "Installing remote control batteries" in the online User Guide. Trouble programming your existing universal remote control • See instructions and a table of common codes in "Programming a different universal remote control" in the online User Guide. • Codes are subject to change. For up-to-date codes, go to www.insigniaproducts.com/remotecodes. • Replace dead batteries with new batteries. See "Installing remote control batteries" in the online User Guide. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. General Problem No power Solution • Make sure that the power cord is correctly connected to your TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. 4 www.insigniaproducts.com

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CAUTION
Damage requiring service
Unplug this TV from the power outlet and refer servicing
to qualified service personnel under the following
conditions:
When the power supply cord or plug is damaged or
frayed.
If liquid has been spilled or objects have fallen into
your TV.
If your TV has been exposed to rain or water.
If your TV does not operate normally by following the
operating instructions. Adjust only those controls
that are covered by the operating instructions
because incorrect adjustment of other controls may
result in damage and will often require extensive
work by a qualified technician to restore your TV to its
normal operation.
If your TV has been dropped or damaged in any way.
When your TV exhibits a distinct change in
performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected to your
TV, make sure that the antenna or cable system is
grounded to provide some protection against voltage
surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA No. 70, provides
information with respect to correct grounding of the mast
and supporting structure, grounding of the lead-in wire to
an antenna discharge unit, size of grounding conductors,
location of the antenna-discharge unit, connection to
grounding electrodes, and requirements for the grounding
electrode.
Note to CATV system installer
Article 820 of the National Electrical Code, ANSI/NFPA No.
40 provides guidance for correct grounding. Specifically, it
states that the cable ground must be connected to the
grounding system of the building as close to the point of
cable entry as practical.
Condensation
Moisture will form on the TV if the TV is brought from cool
surroundings into a warm room or if the temperature of
the room rises suddenly. When this happens, the TV's
performance may be impaired. To prevent this, let the TV
stand in its new surroundings for about an hour before
switching it on, or make sure that the room temperature
rises gradually.
Condensation may also form during the summer if the TV
is exposed to the breeze from an air conditioner. In such
cases, change the location of the TV.
Mobile telephone warning
To avoid interference with your TV picture and sound,
operating problems, or even damage, keep your cordless
and cellular telephones away from the TV.
End of life directives
Your TV contains tin-lead solder. Disposal of this material
may be regulated for environmental reasons. Your TV also
contains material that can be recycled and reused. For
disposal or recycling information, contact your local
authorities to find a recycler in your area.
Non-active pixels
The LCD panel contains almost 3 million thin film
transistors, which provide exceptionally sharp video
quality. Occasionally, a few non-active pixels may appear
on the screen as a fixed blue, green, or red point. These
non-active pixels do not adversely affect the performance
of your TV, and are not considered defects.
Troubleshooting
Remote control
General
Antenna lead-in wire
Grounding clamp
Antenna discharge
unit
Grounding conductors
Ground clamps
Power service
grounding electrode
system
Electric service
equipment
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3
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5
6
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2
3
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Warning
Do not try to repair your TV yourself. Contact
authorized service personnel.
Problem
Solution
Remote control does
not work
Make sure that the power cord is correctly connected to
your TV and a power outlet.
Make sure that there are no obstructions between the
remote control and the remote control sensor on the front
of the TV.
Point the remote control directly at the remote control
sensor on your TV. For the location of the remote control
sensor, see “Front” in the online
User Guide
.
Make sure that the batteries are installed correctly. See
“Installing remote control batteries” in the online
User
Guide
.
Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online
User Guide
.
Trouble programming
your existing
universal remote
control
See instructions and a table of common codes in
“Programming a different universal remote control” in the
online
User Guide
.
Codes are subject to change. For up-to-date codes, go to
www.insigniaproducts.com/remotecodes
.
Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online
User Guide
.
Refer to the User Guide that accompanied your universal
remote control and contact the manufacturer if problems
persist.
Problem
Solution
No power
Make sure that the power cord is correctly connected to
your TV and a power outlet.
Unplug the power cord, wait 60 seconds, then plug the
cord back in and turn on your TV.
Other devices (for example, a surround sound receiver,
external speakers, fans, or hair dryers) may be interfering
with your TV. Try turning off one device at a time to
determine which device is causing interference. After you
have determined which device is causing interference,
move it further from the TV to eliminate the interference.