Insignia NS-32DR310NA17 User Manual English - Page 104
CEC-compatible devices, Enabling HDMI ARC
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NS-24ER310NA17/NS-32DR310NA17/NS-48DR510NA17 CEC-compatible devices Symptom Possible cause Try this... Cables may not be connected correctly • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. My TV is not displaying the video from the connected CEC device Picture settings may be incorrect The selected input may be incorrect Connected device may not be a CEC device • Try adjusting your TV picture. See Advanced picture settings on page 71. • Make sure that the correct input tile is selected. See Switching TV inputs on page 66. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. CEC control may not be set up correctly • Make sure that your TV has searched for CEC devices. See Discovering connected CEC devices on page 87. Cables may not be connected correctly • Make sure that the HDMI cable is connected securely to your TV and the device. Volume may be too low or muted • Make sure that the volume on your TV and the device is turned up and not muted. TV speakers may be turned off • If you want sound to play through your TV speakers, make sure that your TV speakers are turned on. See Turning off the speakers on page 86. My TV is not playing the audio from the connected CEC device. Connected device may not be a CEC device CEC control may not be set up correctly Connected audio device may not be set up correctly • Make sure that the device is a CEC device. See the documentation that came with the device. • Make sure that your TV has searched for CEC devices. See Discovering connected CEC devices on page 87. • If you are using a home theater system, soundbar, or external speaker system, make sure that it is set to the correct source. • If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital audio cable, make sure that you have set up digital audio. See Setting up a digital audio connection on page 87. • If you connected an ARC audio device to the HDMI1 (ARC) jack, make sure that you have turned on the ARC feature. See Enabling HDMI ARC on page 87. www.insigniaproducts.com 98