Insignia NS-32E740A12 Important Information (English) - Page 6

NS-32E740A12 End of life directives Your TV contains tin-lead solder and a fluorescent lamp containing a small amount of mercury. Disposal of these materials may be regulated for environmental reasons. Your TV also contains material that can be recycled and reused. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance at www.eia.org to find a recycler in your area. Non-active pixels The LCD panel contains almost 3 million thin film transistors, which provide exceptionally sharp video quality. Occasionally, a few non-active pixels may appear on the screen as a fixed blue, green, or red point. These non-active pixels do not adversely affect the performance of your TV, and are not considered defects. Troubleshooting Warning Do not try to repair your TV yourself. Contact authorized service personnel. Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See "Adjusting the TV picture" in the online User Guide. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that Audio Only option is set to Off. See "Playing TV audio only" in the online User Guide. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See "Adjusting the TV picture" in the online User Guide. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See "Selecting the video input source" in the online User Guide. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" or "Connecting an antenna or cable TV (no box)" in the online User Guide. • Check the closed caption settings. Some TEXT modes can block the screen. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" or "Connecting an antenna or cable TV (no box)" in the online User Guide. • Adjust the brightness. See "Adjusting the TV picture" in the online User Guide. • Make sure that the correct picture mode is selected. See "Adjusting the TV picture" in the online User Guide. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" in the online User Guide. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" in the online User Guide. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" or "Connecting an antenna or cable TV (no box)" in the online User Guide. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" in the online User Guide. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" or "Connecting an antenna or cable TV (no box)" in the online User Guide. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" in the online User Guide. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. 4 www.insigniaproducts.com