Insignia NS-43D420NA20 User Guide - Page 34

Insignia LED TV PROBLEM Audio noise. No output from one of the speakers. After images appear. Remote control PROBLEM Remote control does not work. Trouble programming your existing universal remote control. SOLUTION • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. • Adjust the audio balance. See Adjusting sound settings on page 25. • Test the TV's speakers. See the TV Speaker Test option in Using the HELP menu on page 31. If one or both of the speakers fails, try one of the following solutions: • Make sure that the audio cables are connected correctly and securely to your TV. • Make sure that the audio cables are connected to the AUDIO OUT jacks on the connected device. • Try a different set of audio cables. • Make sure that the sound on the connected device is not muted. • Try connecting the device to a different TV. If you do not hear sound, the problem is with the device. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after-image to be burned into the screen. This type of damage is not covered by your warranty. SOLUTION • Make sure that the power cord is plugged into a working outlet. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Point the remote control directly at the remote control sensor on your TV. • The supplied batteries are wrapped tightly in clear plastic. Make sure that you have removed this plastic from the batteries. • Make sure that the batteries are installed correctly. • Replace dead batteries with new batteries. • See instructions in Programming universal remote controls on page 15. • Codes are subject to change. For up-to-date codes, go to Viewing universal remote control codes on page 15 or visit www.insigniaproducts.com/remotecodes • Replace dead batteries with new batteries. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist. 34 www.insigniaproducts.com