Insignia NS-43D420NA20 User Guide - Page 35

Insignia LED TV General PROBLEM No power. "No signal" error message is displayed. After Auto Channel Search, there are no channels. When I press INPUT, I cannot select my device (it is grayed out). One or more channels do not display. Password is lost. Some settings cannot be accessed. TV cabinet creaks. button does not work. SOLUTION • Make sure that the power cord is plugged into a working outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device at a time to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV. • Turn on the device. Your TV automatically detects and displays which video jacks have devices connected to them when the devices are turned on. • Turn off Auto Input Sensing. See Adjusting menu settings on page 30. • Make sure that the channels are not blocked. See Setting parental controls on page 27. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See the Add/Skip Channels option in Changing channel settings on page 27. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see the Channel Strength option in Changing channel settings on page 27. • Enter 9999 to access parental controls, then set a new password. See the Change Password option in Changing channel settings on page 27. • If a setting is grayed, the setting is not available in the current video input mode (for example TV mode). Change to a different video input source. See Selecting the video input source on page 19. • When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction. • Make sure that the Button Lock option is set to Off. See Locking the power button on your TV on page 29. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. www.insigniaproducts.com 35