Insignia NS-AC10PWH9 User Guide - Page 18

Portable Air Conditioner Troubleshooting Caution: Do not try to repair your portable air conditioner yourself. Doing so invalidates the warranty. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The air conditioner is unplugged. Make sure that the air conditioner is plugged in and that the plug is pushed completely into the outlet. The fuse on the circuit is blown or the circuit breaker is tripped. Check the house fuse/circuit breaker box and replace the fuse or reset the circuit breaker. If a power failure occurs, the air conditioner turns Power failure. off. When the power is restored, wait three minutes to restart the air conditioner to prevent tripping the compressor overload. Air conditioner does not start The current interrupter device in the power cord has tripped. Press the RESET button located on the power cord plug. If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. FL appears on the display. The water collection tank is full and must be drained. Drain the tank and reset your settings. See "Emptying the water collection tank" on page 16. Room temperature is less than the set temperature. This is normal. The air conditioner automatically shuts off when the room temperature equals, or is less than, the set temperature. Adjust the temperature setting, if needed. Airflow is restricted. Make sure that there are no curtains, blinds, or furniture blocking the front of the air conditioner. The temperature control may not be set correctly In COOL mode, decrease the temperature setting by pressing the  button on the panel or the remote control. The air conditioner does not cool The air filter is dirty. Clean the filter at lease every two weeks. See "Cleaning and maintaining your air conditioner" on page 15. The room may have been You need to allow time for the room to cool down hot. after you first turn on the air conditioner. The exhaust hose is not connected or is blocked. Connect the exhaust hose and make sure that it is not obstructed and is functioning properly. The air conditioner is freezing up The cooling coils are iced over. Ice may block the air flow and obstruct the air conditioner from properly cooling the room. Set the mode control to High Fan or High Cool. The air conditioner runs too often or too long The area to be cooled is too large for the air conditioner. Doors or windows are open. Contact Insignia Customer Care for the air conditioner capacity required to cool the desired area. Make sure that doors and windows are closed. When the air conditioner The venting hose is hot runs continuously for a long This is normal. time, the hose becomes hot. The unit may seem rather loud for the first two or three minutes of operation. This is the sound of the compressor starting up and is normal. The air conditioner is too loud A soft, swishing noise can be heard immediately after This is the sound of the liquid refrigerant flowing in turning the unit on or off, and the unit and is normal. during operation. The air conditioner makes an odd noise An audible gurgling noise may be heard when the unit is operated on a gently Place the unit on a level floor. sloping floor. 18 www.insigniaproducts.com