Insignia NS-DH50WH9 User Guide - Page 9

NS-DH30WH9-C / NS-DH50WH9 / NS-DH70WH9 / NS-DH50WH9-C / NS-DH70WH9-C Troubleshooting PROBLEM SOLUTION My dehumidifier does not start My dehumidifier does not dry the air as it should My dehumidifier makes a loud noise when operating My dehumidifier makes a soft, swishing noise when operating My dehumidifier makes a gurgling noise when operating Frost appears on my dehumidifer's coils There is water on my floor The LED display shows ES, AS, P2, or Eb • Make sure that your dehumidifier is plugged in. • Make sure that the water bucket is in the proper position. • Check if the water bucket is full. • Check if your dehumidifier has reached your set humidity level. • Check the house fuse/circuit breaker box. • Make sure that you have allowed your dehumidifier enough time to remove moisture from the air. • Make sure that there are no curtains, blinds, or furniture blocking the front or back of the dehumidifier. • Lower the humidity level. • Make sure that all doors, windows, and other openings are closed. • Make sure that the room's temperature is not below 41º F (5º C). • Make sure that there is not a water vapor source in your room. • Make sure that the air filter is not dirty. If it is, clean the air filter. • Make sure that your dehumidifier is upright and is placed on a level floor. • Your dehumidifier may sound loud for the first two or three minutes of operation while the compressor starts up. • This is normal. Your dehumidifier has liquid refrigerant flowing inside of it. • Make sure that your dehumidifier is upright and is placed on a level floor. • This is normal. Your dehumidifier has an auto defrost feature that starts when too much frost buildup occurs. • If you are using the water bucket, make sure that the back drain plug is in place. • If you are using the drain hose, make sure that the hose is connected securely to your dehumidifier. • These are error and protection codes. See Understanding the LED display codes. Understanding the LED display codes CODE AS ES P2 Eb MEANING Humidity sensor error. Unplug your dehumidifier and plug it back in. If the error persists, contact Customer Service. Evaporator tube temperature sensor error. Unplug your dehumidifier and plug it back in. If the error persists, contact Customer Service. Bucket is full or bucket is not in the correct position. Empty the bucket and place it back into the correct position. Bucket is removed or not in the correct position. Replace the bucket in the correct position. This code only displays on units with the pump feature. www.insigniaproducts.com 9