Insignia NS-LCD15 User Manual (English) - Page 13

Troubleshooting, Appendix, Specifications - repair

Page 13 highlights

Insignia NS-LCD15 15" LCD TV Troubleshooting Warning Do not try to repair your TV yourself. Refer all service to a qualified service technician. Symptom Possible solution No power No picture Good picture but no sound Good sound but poor color Poor picture Horizontal dotted line "Ghost" or double image Remote control does not work Snowy picture or noise • Make sure that the power cord is connected to your TV and a power outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Make sure that the video cables are connected securely to the back of your TV. • Adjust the contrast and brightness. • Make sure that the correct video mode is selected. • Make sure that the incoming signal is compatible. • Make sure the antenna is connected correctly. • Check the closed caption settings. Some TEXT modes can block the screen. • Increase the volume. • Make sure that the sound is not muted. • Make sure that the correct audio mode is selected. • Adjust the contrast, color, and brightness settings. • Make sure that the room is not too bright. Light reflecting off the screen can make the picture difficult to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture may be poor. Turn off one or more devices. • Your TV may be too close to another electrical device, such as a hair dryer or neon light. Turn off the device or move your TV. • This may be caused by obstructions to the antenna, such as high-rise buildings or hills. Use of a highly directional antenna may improve the picture quality. • Press the TV button. • Replace the batteries. Make sure that the + and - symbols on the batteries align with the + and - symbols in the battery compartment. • Clean the remote sensor on the front of your TV. • Bright or fluorescent lighting may interfere with the remote control signal. Turn off the light or move your TV. • Make sure that the A/V and antenna cables are connected correctly and securely. Symptom Possible solution VGA picture is not stable or synchronized No output from one of the speakers Control buttons do not work After images appear • Make sure that you have selected the correct VGA mode on your computer. • Adjust the balance in the Sound menu. • Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV. • Do not display a still image, such as a logo, game, or computer image, for an extended period of time. This can cause a permanent after image to be burned into the screen. This type of damage is not covered by your warranty. Appendix To attach a wall mount bracket to your TV: 1 Remove the four M4 screws holding your TV to the stand. 2 Secure the wall mount bracket to the back of your TV using four M4 screws, as indicated in the illustration. 75 mm M4 screws Attach wall bracket here 75 mm Remove M4 screws Remove M4 screws Remove stand Specifications • Design and specifications are subject to change without notice. Analog standard Digital standard Screen Channel coverage Power source NTSC ATSC, 8-VSB, Clear-QAM 15-inch VHF: 2-13 UHF: 14-69 CATV: Mid band - A-8 ~ A-1, A ~ I Super band - J ~ W Hyper band - AA ~ ZZ, AAA, BBB Ultra band - 65 ~ 94, 100 ~ 135 DC 12 V www.insignia-products.com 13

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13
Insignia NS-LCD15 15” LCD TV
www.insignia-products.com
Troubleshooting
Appendix
To attach a wall mount bracket to your TV:
1
Remove the four M4 screws holding your TV
to the stand.
2
Secure the wall mount bracket to the back of
your TV using four M4 screws, as indicated in
the illustration.
Specifications
Design and specifications are subject to
change without notice.
Warning
Do not try to repair your TV yourself. Refer all
service to a qualified service technician.
Symptom
Possible solution
No power
Make sure that the power cord
is connected to your TV and a
power outlet.
Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
No picture
Make sure that the video cables
are connected securely to the
back of your TV.
Adjust the contrast and
brightness.
Make sure that the correct
video mode is selected.
Make sure that the incoming
signal is compatible.
Make sure the antenna is
connected correctly.
Check the closed caption
settings. Some TEXT modes
can block the screen.
Good picture but no
sound
Increase the volume.
Make sure that the sound is not
muted.
Make sure that the correct
audio mode is selected.
Good sound but poor
color
Adjust the contrast, color, and
brightness settings.
Poor picture
Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.
Horizontal dotted line
Your TV may be too close to
another electrical device, such
as a hair dryer or neon light.
Turn off the device or move
your TV.
“Ghost” or double image
This may be caused by
obstructions to the antenna,
such as high-rise buildings or
hills. Use of a highly directional
antenna may improve the
picture quality.
Remote control does not
work
Press the
TV
button.
Replace the batteries. Make
sure that the + and – symbols
on the batteries align with the +
and – symbols in the battery
compartment.
Clean the remote sensor on the
front of your TV.
Bright or fluorescent lighting
may interfere with the remote
control signal. Turn off the light
or move your TV.
Snowy picture or noise
Make sure that the A/V and
antenna cables are connected
correctly and securely.
VGA picture is not stable
or synchronized
Make sure that you have
selected the correct VGA mode
on your computer.
No output from one of
the speakers
Adjust the balance in the
Sound
menu.
Control buttons do not
work
Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.
After images appear
Do not display a still image,
such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent after
image to be burned into the
screen. This type of damage is
not covered by your warranty.
Analog standard
NTSC
Digital standard
ATSC, 8-VSB, Clear-QAM
Screen
15-inch
Channel coverage
VHF: 2-13
UHF: 14-69
CATV: Mid band - A-8 ~ A-1, A ~ I
Super band - J ~ W
Hyper band - AA ~ ZZ, AAA, BBB
Ultra band - 65 ~ 94, 100 ~ 135
Power source
DC 12 V
Symptom
Possible solution
Remove stand
Remove M4 screws
Remove M4 screws
M4 screws
75 mm
75 mm
Attach wall
bracket here