Insignia NS-PS06CC User Manual - Page 8
Maintaining, Troubleshooting
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Maintaining Caution Failure to properly maintain your shredder will void the warranty. • Crosscut shredders require regular oil lubrication for optimal performance and extended lifespan. We recommend you oil your shredder once a month. To lubricate your shredder, drizzle some basic vegetable or cooking oil (nothing flammable or petroleum based) onto a few sheets of paper and feed it into the shredder. • Do not spray or keep any aerosol products in or around shredder. • DO NOT USE CANNED AIR ON THE SHREDDER. • Be sure to periodically empty the wastebasket to avoid overloading and damaging the cutting mechanism. To clean the shredder: • ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING! • Only clean the shredder by carefully wiping the unit with a soft cloth or towel moistened with mild soap and water. Dry the unit thoroughly. • Do not clean or immerse the shredder in water. Having the unit wet may result in damage or malfunction to the electrical components. If the shredder happens to get wet, be sure to completely dry the unit immediately with a cloth or towel. • Never use anything flammable to clean the shredder. This may result in serious injury or damage to the product. Troubleshooting If there is a problem with your shredder, check below for the symptoms and steps to resolve. If you continue to have problems, contact customer support at our Service Center. DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. This will completely void the product warranty. Symptom Possible Solutions The shredder does not work at all. • Make sure that the shredder is plugged in and that the outlet it is plugged into is in good working order. • The shredder may overheat with extended use. In the event that the shredder has shred continuously beyond the maximum running time and has overheated, the shredder will automatically shut off. If this happens, switch the shredder off for 30 minutes or longer before resuming normal operation. • If using a plastic bag to line the wastebasket, remove it. The bag may be the cause of the shredder not operating properly. • The activation sensor of the shredder is located near the center of the feed slot. Be sure to feed directly into the center area to trigger the machine (especially applies to smaller pieces of paper or credit cards). 8 www.insigniaproducts.com