Insignia NS-UZ14SS0 User Guide - Page 14

Troubleshooting CAUTION: Do not try to repair your freezer yourself. Doing so invalidates the warranty. Fault indication If a fault is detected, the display shows one of the following codes. If a fault is indicated, call for service: Fault code E2 E5 E7 Description Temperature sensor Defrost sensor fault Ambient Temperature fault sensor fault General PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION E2 appears on Temperature sensor Call for service. the display failure. E5 appears on Defrost sensor failure. Call for service. the display E7 appears on Ambient temperature Call for service. the display sensor failure. High Temp and Door Open alerts See "Understanding Alerts" on page 13. The freezer does not operate The freezer is unplugged. Make sure that the freezer is plugged in and that the plug is pushed completely into the outlet. The freezer door does not close completely The fuse on the circuit Check the house fuse/circuit breaker box is blown or the circuit and replace the fuse or reset the circuit breaker is tripped. breaker. Power failure. If a power failure occurs, the freezer turns off. Wait until the power is restored. Food packages are interfering with the door. Move the food packages or remove some food. The door gaskets are Clean the door gaskets. dirty. The freezer may not Level the freezer. be level. 14 www.insigniaproducts.com