Insignia NS-UZ14SS0 User Guide - Page 15

13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Food in the freezer is not cold The door has been opened too often or was not closed properly. Make sure that the door is closed properly. You have just added a Allow time for the new food to cool, then large amount of food check again. to the freezer. The door is not closed Check the door gasket and food distribution completely. and make sure that the door closes completely. The freezer has recently been disconnected for a period of time. Allow time for the freezer to cool before adding food. Four hours are required for the freezer to cool down completely. The thermostat is set Set the thermostat to a colder setting. too warm. The freezer makes unusual noises or vibrations The freezer may not be level on the floor. The body of the freezer is touching a wall. Level the freezer with the leveling feet. Move the freezer out from the wall. Metal parts undergo This is normal. expansion and contraction. Refrigerant is circulating throughout the system. This is normal. Moisture is building up in the interior of the freezer The door has been opened too often or was not closed properly. Make sure that the door is closed properly. The freezer door does not close completely The freezer is in a location that is very humid. Move the freezer to a dryer location. The weather is hot and This is normal. humid. Food packages are interfering with the door. Move the food packages or remove some food. The door gaskets are Clean the door gaskets. dirty. The freezer is not level. Level the freezer with the leveling feet. www.insigniaproducts.com 15