Intel P4000L Service Guide
Intel P4000L Manual
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- Intel P4000L | Service Guide - Page 1
Intel® Server System P4000IP and Intel® Workstation System P4000CR Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products - Intel P4000L | Service Guide - Page 2
of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2012 Intel Corporation. All Rights Reserved. ii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 3
en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information(《Intel Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide iii - Intel P4000L | Service Guide - Page 4
intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. iv Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 5
may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server System P4000IP and Intel® Workstation System W4000CR family. For the latest version of this manual, refer to http://www.intel.com/p/en_US/support. Manual Organization Chapter 1 provides - Intel P4000L | Service Guide - Page 6
-swap HDD cage with eight 2.5 HDD carrier, installed in the chassis Front panel, installed in the chassis Front Bezel for hot-swap hard drive, EMI shield, 5.25" bay filler Pre-routing cables Two heat sinks vi Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 7
Intel® Server System P4308IP4LHKC ships with the following items: One Intel® Server Board S2600IP Two CRPS 1600W power supply, installed in the chassis Five hot-swap redundant system fans, installed in the chassis Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 8
Installation User Guide Spares and Configuration Guide Intel® Server Configurator tool Tested Hardware and Operating System List Power Budget Analysis Tool Intel Server Management Software Firmware and Drivers viii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 9
Memory ...30 Removing Memory ...31 Replacing a Server/Workstation Board 31 Replacing the Fixed Fan ...32 Removing the Fixed Fan 32 Installing the Fixed Fan 33 Removing and Installing the Hot-swap Fan 34 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide ix - Intel P4000L | Service Guide - Page 10
NIC 69 Installing and Removing the Intel® RAID Smart Battery 69 Installing the Intel® RAID Smart Battery 69 Removing the Intel® RAID Smart Battery 70 Installing an Additional Hot-swap Power Supply Module 70 x Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 11
95 Processor Configuration System Information 167 BMC LAN Configuration 170 Boot Options Screen (Tab 181 CDROM Order...188 Hard Disk Order...189 Floppy Order ...190 Network Device Order 191 BEV Device Order ...192 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 12
Output Voltages 203 System Environmental Limits 204 Appendix B: Regulatory and Compliance Information 206 Appendix C: Getting Help 207 Warranty Information 207 Appendix D: Intel® Server Issue Report Form 208 xii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 13
Figure 45. Removing the Fixed HDD EMI Shield 38 Figure 46. Installing the Fixed HDD EMI Shield 38 Figure 47. Removing Fixed Hard Drive 39 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xiii - Intel P4000L | Service Guide - Page 14
Intel® RAID Smart Battery 70 Figure 96. Removing Power Supply Filler Panel 71 Figure 97. Installing Additional Hot-swap Power Supply Module 71 Figure 98. Removing Hot-swap Power Supply Module from Chassis 71 xiv Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 15
Tray in Chassis 80 Figure 116. Connecting the Cables to Server Board the Front Panel Tray in Chassis 81 Figure 117 Figure 124. Advanced Screen 96 Figure 125. Processor Configuration Screen 100 Figure 126. Power & Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xv - Intel P4000L | Service Guide - Page 16
List of Figures Figure 150. Save & Exit Screen 198 xvi Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 17
for 1600 PSU 203 Table 17. Over Current Protection for 1600PSU 203 Table 18. Over Voltage Protection (OVP) Limits for 1600W PSU 203 Table 19. System Environmental Limits 204 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xvii - Intel P4000L | Service Guide - Page 18
- Intel P4000L | Service Guide - Page 19
the location of important components and connections on the server chassis. Figure 1. Front Closed Chassis View of Fixed HDD Chassis A. Security Lock Figure 2. Front Closed Chassis View of Hot-swap HDD Chassis Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 1 - Intel P4000L | Service Guide - Page 20
power supply Five hot-swap system fans Two front panel USB ports with Front Panel Four Back panel USB ports One rear panel video port P4308IP4LHKC Two hot-swap 1600W common redundant power supply 2 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 21
peripheral bays Front Panel Intel® Local Control Panel (Optional) With Front Panel o NIC1 Activity o NIC2 Activity o NIC3 Activity (no functional) o NIC4 Activity (no functional) o Power/Sleep P4304CR2LFKN Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 3 - Intel P4000L | Service Guide - Page 22
port knockout E. A Kensington cable lock mounting hole F. PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout I. Opening for SPDIF cable J. Padlock loop 4 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 23
system fan 2 S. Hot swap system fan 1 T. Air duct U. PCI card retainer Figure 3. Internal Chassis View of Intel® Server System P4208IP4LHGC Intel® Server System P4216IP4LHJC cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 5 - Intel P4000L | Service Guide - Page 24
Cage U. PCI card retainer Figure 4. Internal Chassis View of Intel® Server System P4216IP4LHJC Intel® Server System P4216IP4LHKC View A. 1600W CRPS Power supply B. loop K. RMM4 knockout L. Hot swap system fan 5 6 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 25
U. PCI card retainer Figure 5. Internal Chassis View of Intel® Server System P4216IP4LHKC Intel® Server System P4224IP4LHKC View A. 1600W CRPS Power supply K. RMM4 knockout L. Hot swap system fan 5 M. Front panel Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 7 - Intel P4000L | Service Guide - Page 26
Cage U. PCI card retainer Figure 6. Internal Chassis View of Intel® Server System P4224IP4LHKC Intel® Server System P4308IP4LHGC View A. 750W CRPS Power supply B. AC for SPDIF cable J. Padlock loop K. RMM4 knockout 8 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 27
swap system fan 2 S. Hot swap system fan 1 T. Air duct U. PCI card retainer Figure 7. Internal Chassis View of Intel® Server System P4308IP4LHGC Intel® Server System SPDIF cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 9 - Intel P4000L | Service Guide - Page 28
swap system fan 2 S. Hot swap system fan 1 T. Air duct U. PCI card retainer Figure 8. Internal Chassis View of Intel® Server System P4308IP4LHJC Intel® Server System P4308IP4LHKC J. Padlock loop K. RMM4 knockout 10 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 29
system fan 2 S. Hot swap system fan 1 T. Air duck U. PCI card retainer Figure 9. Internal Chassis View of Intel® Server System P4308IP4LHKC Intel® Workstation System H. Alternate knockout I. Opening for SPDIF cable Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 11 - Intel P4000L | Service Guide - Page 30
system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer Figure 10. Internal Chassis View of Intel® Workstation System P4304CR2LFGN Intel® Workstation System Opening for SPDIF cable J. Padlock loop 12 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 31
system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer Figure 11. Internal Chassis View of Intel® Workstation System P4304CR2LFJN Intel® Workstation System cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 13 - Intel P4000L | Service Guide - Page 32
; insufficient power unit redundancy resource offset asserted. Non-Critical failure: Critical temp/voltage threshold; VDR hot asserted; min number fans not present or failed. 14 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 33
Intel® Remote Management Module 4 knockout. But please use recommended position close to slot2. For instructions on installing the Intel® Remote Management Module 4, see "Intel® Remote Management Module 4 User Guide". Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 34
Server Chassis Features Figure 14. RMM4 knockout Mechanical Locks All configurations of the server chassis can support the installation of a padlock loop at the rear of the chassis. Figure 15. Mechanical Locks 16 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 35
correct cable routing. / NOTE: To activate the port SATA/SAS 4-7 on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 17 - Intel P4000L | Service Guide - Page 36
Hardware Installations and Upgrades Cable connections for 8x 3.5 Hot Swap Hard drivers configuration: Figure 16. Cable connections for 8x 3.5 Hot Swap Hard drivers configuration 18 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 37
Hardware Installations and Upgrades Cable routing for 8x 2.5 Hot Swap Hard drivers configuration: Figure 17. Cable connections for 8x 2.5 Hot Swap Hard drivers configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 19 - Intel P4000L | Service Guide - Page 38
Hardware Installations and Upgrades Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration: Figure 18. Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration 20 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 39
Hardware Installations and Upgrades Cable routing for 24 x 2.5 Hot Swap Hard drivers configuration: Figure 19. Cable connections for 24 x 2.5 Hot Swap Hard drivers configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 21 - Intel P4000L | Service Guide - Page 40
the Chassis Cover Installing the Chassis Cover 1. Slide the chassis cover on the chassis (see letter "A"). 2. Latch the cover securely to the chassis. 3. Secure the chassis cover with the screws (see letter "B"). 22 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 41
the chassis (see letter "B"). 6. If the bezel assembly does not immediately disconnect from the chassis, tap the left-hand side of the bezel assembly to disengage the bezel hooks on the right-hand side of the chassis. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 42
chassis. Figure 23. Installing the Front Bezel Removing and/or Installing Airduct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. 24 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 43
and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Install the airduct by matching the alignment tabs on airduct and the alignment holes on chassis bracket. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 25 - Intel P4000L | Service Guide - Page 44
Use gloves to avoid sharp edges. Removing Processor Heatsink(s) The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2 Lift the heatsink straight up (see letter "C"). 26 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 45
"B"). Figure 27. Installing Processor - Open the Socket Lever 2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter "A"). Open the load plate all the way (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 27 - Intel P4000L | Service Guide - Page 46
socket! 4. Remove the Cover. Press the cover to remove it. Save the protective cover. Figure 30. Installing Processor - Remove the Cover 5. Close the Load Plate. Carefully lower the load plate over the processor. 28 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 47
Processor Heatsink(s) 1. Remove the protective film on the TIM if present. 2. Align heatsink fins to the front and back of the chassis for correct airflow (see letter "A"). Airflow goes from front-to-back of chassis Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 29 - Intel P4000L | Service Guide - Page 48
Hardware Installations and Upgrades Figure 33. Installing Processor Heatsink Installing and Removing Memory Installing Memory 1. Locate the DIMM are firmly in place (see letter "E"). Figure 34. Installing Memory 30 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 49
Front Bezel (Pedestal Only)". 11. Re-install the chassis cover. For instructions, see "Installing the Chassis Cover". 12. Plug all peripheral devices and the AC power cable into the server. 13. Power up the server. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 31 - Intel P4000L | Service Guide - Page 50
the server board (see letter "A"). Figure 35. Disconnecting the fan power cable from the server board 6. Remove system fan by pushing the tabs outward and disengaging from its snap-in bracket (see letter "B"). 32 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 51
fan2 bracket; the fan with white fan connector should be installed in fan 1 bracket. Figure 37. Inserting the fan cable in the corresponding fan bracket Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 33 - Intel P4000L | Service Guide - Page 52
unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Press latch on fan and pull on handle to remove hot-swap fan from chassis. 34 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 53
power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Insert hot-swap fan into corresponding chassis slot until it clicks into place. Figure 40. Installing Hot-swap Fan Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 35 - Intel P4000L | Service Guide - Page 54
devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel". 36 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 55
on its side, position the chassis hanging over the edge of a table or workbench before removing the bezel. This procedure applies only to the Intel® Workstation System P4000CR family with fixed HDD configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 37 - Intel P4000L | Service Guide - Page 56
"A"). 2. While pressing the clip (see letter "B"), slide the EMI Shield downwards until the latches on the EMI Shield are engaged with the chassis (see letter "C"). Figure 46. Installing the Fixed HDD EMI Shield 38 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 57
HDD EMI shield. For instructions, see "Removing the Fixed HDD EMI Shield". 6. Pull out the HDD carrier tray. Figure 47. Removing Fixed Hard Drive 7. Secure the 3.5" or 2.5" HDD on the HDD carrier tray with screws. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 39 - Intel P4000L | Service Guide - Page 58
Hardware Installations and Upgrades Figure 48. Securing the 3.5" HDD on Fixed HDD Carrier Tray Figure 49. Securing the 2.5" HDD on Fixed HDD Carrier Tray 8. Insert the HDD carrier tray into chassis. 40 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 59
the Front Bezel". 5. Remove the Fixed HDD EMI shield. For instructions, see "Removing the Fixed HDD EMI Shield". 6. Remove power and data cables from the hard drive connectors. 7. Pull out the HDD carrier tray. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 41 - Intel P4000L | Service Guide - Page 60
tray. Figure 52. Removing the 3.5" HDD from Fixed HDD tray Figure 53. Removing the 2.5" HDD from Fixed HDD tray 9. Reinstall the HDD carrier tray into chassis. 42 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 61
instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel (Pedestal Only)". 5. Disconnect the power and data cables to the backplane. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 62
cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Cage with the Screw (see letter "B"). 44 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 63
or Service Guide provided with your Intel server/workstation board. 10. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 11. Plug all peripheral devices and the AC power cable into the server. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service - Intel P4000L | Service Guide - Page 64
cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the 58. Removing 8x3.5" Hot-swap Backplane 46 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 65
User's Guide or Service Guide provided with your Intel server/workstation board. 7. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 8. Plug all peripheral devices and the AC power cable into the server. 9. Power up the server. Intel® Server System P4000IP and Intel - Intel P4000L | Service Guide - Page 66
the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, server board or RAID controller card. Failure to do so may result in data loss. 48 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 67
your server board or RAID controller card. 1)Connect an I2C_IN cable (letter "A"). 2)Connect MiniSAS data cables (letter "B"). 3)Connect power cable (letter "C"). Figure 62. 8x2.5" Hot Swap Backplane Cable Connections Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 68
"Removing 8x2.5" Hot-swap Hard Disk Drive Cage with Backplane" 6. Lift the EMI shield (see letter "A") and move EMI shield outward from the chassis (see letter "B"). Figure 63. Removing the Hot-swap HDD EMI Shield 50 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 69
)". 5. Disconnect the power and data cables to the backplane. 6. Use screwdriver to release the hot-swap hard drive cage (see letter "A") from the chassis and remove the hot-swap hard drive cage (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 51 - Intel P4000L | Service Guide - Page 70
cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Cage with the Screw (see letter "B"). 52 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 71
documentation that came with your server board and/or RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card. 8x2.5" Hot Swap Backplane Cable Connections Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 53 - Intel P4000L | Service Guide - Page 72
)". 5. Disconnect the power and data cables to the backplane. 6. Use screwdriver to release the hot-swap hard drive cage (see letter "C") from the chassis and remove the hot-swap hard drive cage (see letter "D"). 54 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 73
cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Drive Cage with the Screw (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 55 - Intel P4000L | Service Guide - Page 74
the documentation that came with your server board and/or RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card. .5" Hot Swap Backplane Cable Connections 56 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 75
instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 11. Install the chassis cover. For instructions, see "Installing the Chassis .5" Hot-swap Backplane Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 57 - Intel P4000L | Service Guide - Page 76
's Guide or Service Guide provided with your Intel server/workstation board. 6. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 7. Plug all peripheral devices and the AC power cable into the server. 8. Power up the server. 58 Intel® Server System P4000IP and Intel - Intel P4000L | Service Guide - Page 77
73. Installing Hard Disk Drive - Removing 3.5" HDD carrier 2. Remove the four screws securing the HDD interface bracket and remove the HDD interface bracket (see letter "C"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 59 - Intel P4000L | Service Guide - Page 78
letter "d3"). Secure the hard disk drive using the four screws for 2.5" HDD (see letter "d4"). Figure 76. Installing Hard Disk Drive - Installing 2.5" HDD 60 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 79
the hard disk drive assembly into the chassis (see letter "A"). Push in the lever SATA. Refer to your server board or system documentation to determine SSD/SAS/SATA support for your server system. 1. Remove the drive Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 61 - Intel P4000L | Service Guide - Page 80
lever open, insert the hard disk drive assembly into the chassis (see letter "G"), then push in the lever to lock it into place (see letter "H"). Figure 81. Installing Hard Disk Drive - Inserting 2.5" HDD assembly 62 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 81
. 5. Remove the PCI slot shield (see letter "A") by pushing from the shield out from inside the chassis. Figure 82. Removing the PCI slot shield 6. Rotate the PCI retainer all the way to open (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 63 - Intel P4000L | Service Guide - Page 82
board by its top edge or upper corner. Firmly press the add-in board into expansion slot Figure 85. Installing PCI Add-in Board 64 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 83
your Intel server/workstation board. 13. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 14. Plug all peripheral devices and the AC power cable into the server. 15. Power up the server. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 84
width card to be full length, in order to take advandage of the double width card bracket. Figure 89. Secure the double width card 66 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 85
C600 Upgrade Key Installing the Intel® RAID C600 Upgrade Key Locate the white 4-pin key header. Carefully pickup the Intel® RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 67 - Intel P4000L | Service Guide - Page 86
next to RISER SLOT_1, carefully pickup the Intel® RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. Figure 93. Installing the Intel® RMM4 Lite 68 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 87
the mounting holes inside the chassis. 3. Align the tabs on the plastic battery holder with the mounting holes in the chassis and slide the plastic battery holder until the tabs engage with the mounting holes. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 69 - Intel P4000L | Service Guide - Page 88
and ESD precautions at the beginning of this book. 2. Insert finger into finger hole in middle of filler panel and remove the filler panel from chassis. 70 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 89
hot swap power supply from chassis. Figure 98. Removing Hot-swap Power Supply Module from Chassis 4. Insert new power supply module into the power supply cage and push all the way until it clicks into place. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 71 - Intel P4000L | Service Guide - Page 90
the bracket with power distribution board to the chassis (see letter "A"). 8. Push the bracket forward to release the latch which secure the bracket then pull out the bracket from the chassis (see letter "B"). 72 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 91
Installations and Upgrades Figure 101. Remove Power Distribution Board from Chassis 9. Loosen screws securing the power distribution board to the bracket to the bracket using the same screws (see letter "F"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 73 - Intel P4000L | Service Guide - Page 92
holes on power supply cage and then secure the bracket with the screws Figure 105. Install the Power Distribution Board into Power Supply Cage 74 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 93
the Chassis Cover". 4. Press the latches under the top cosmetic cover to release the cosmetic cover (see letter "A") and remove the top cosmetic cover (see letter "B"). Figure 107. Removing the Top Cosmetci Cover Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 75 - Intel P4000L | Service Guide - Page 94
and unplug all peripheral devices and the AC power cable. 3. Lay the chassis down on its right side. 4. Loose the screws securing the rubber foott to the chassis and then remove the rubber foott from chassis. 76 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 95
foot into chassis hole (see letter "A"). 5. Secure foot by inserting screw through the rubber foot (see letter "B"). 6. Repeat above steps until all four feet are installed. Figure 110. Installing the Chassis Feet Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 77 - Intel P4000L | Service Guide - Page 96
Server Board 7. Loose the front panel cable and USB cable from the wire clip on chassis 8. Press the latch at the sides of the front panel (see Letter "A") and carefully slide the front panel out (see Letter "B"). 78 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 97
the front panel tray out. Installing the Fron Panel Tray 1. Observe the safety and ESD precautions at the beginning of this book. 2. Power down the server and unplug all peripheral devices and the AC power cable. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 79 - Intel P4000L | Service Guide - Page 98
the Cables to the Front Panel Board 7. Slide the front panel tray in chassis Figure 115. Installing the Front Panel Tray in Chassis 8. Connect the front panel, USB cables and optional serial cable to server board. 80 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 99
the front panel tray if it is installed. For instructions, see "Removing the Front Panel Tray". 6. Loose the screw "see Letter "A") securing the front panel board and remove the front panel board (see Letter "B") Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 81 - Intel P4000L | Service Guide - Page 100
duct based on board requirement. 14. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 15. Plug all peripheral devices and the AC power cable into the server. 16. Power up the server. 82 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 101
devices and the AC power cable. 3. Remove the chassis cover. For instructions, "Removing the Chassis Cover". 4. Remove the fans. For instructions, see "Removing the Fixed Fan" or "Removing the Hot-swap Fans". Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 83 - Intel P4000L | Service Guide - Page 102
the fans. For instructions, see "Install the Fixed Fan" or "Install the Hot-swap Fans". 10. Install the chassis cover. For instructions, "Install the Chassis Cover". Removing the by releasing the securing screws. 84 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 103
Hotswap drive cages. For instructions, see "Install Fixed server/workstation board) to the chassis. 2. See your Intel® Server/Workstation Board Service Guide or Quick Start User's Guide for cable connection locations. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 104
for compatibility, for example, usage of colors or some keys or key sequences or support of pointing devices. Setup screens are designed to be displayable in an 80-character x cannot be used with the Setup page. 86 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 105
the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press to enter setup, Boot Menu, Network Boot Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 87 - Intel P4000L | Service Guide - Page 106
and the key is pressed, the setup is exited and the BIOS returns to the main System Options Menu screen. The up arrow is used to select the previous value in a pick list, without displaying the full list. 88 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 107
describe the screens available in the BIOS Setup utility for the configuration of the server platform. For each of these screens, there is an image of the screen with reference to which value is the default value. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 89 - Intel P4000L | Service Guide - Page 108
(Tab) Processor Configuration Power & Performance Memory Configuration Memory RAS and Performance Configuration Mass Storage Controller Configuration PCI Configuration NIC Configuration 90 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 109
that appears when the BIOS Setup configuration utility is entered, unless an error has occurred. If an error has occurred, the Error Manager Screen appears. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 91 - Intel P4000L | Service Guide - Page 110
: Information only. Displays password level that setup is running in: Administrator or User. With no passwords set, Administrator is the default mode. 2. Platform ID 92 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 111
: Information only. Displays the total physical memory installed in the system, in MB or GB. The term physical memory indicates the total memory discovered in the form of installed DDR3 DIMMs. 6. Quiet Boot Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 93 - Intel P4000L | Service Guide - Page 112
date. When the System Date is reset by the "BIOS Defaults" jumper, BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range - Saturday 01/01/2005. 9. System Time 94 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 113
" screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 95 - Intel P4000L | Service Guide - Page 114
/Configure processor information and settings. Comments: Selection only. Position to this line and press the key to go to the Power & Performance group of configuration settings. 3. Memory Configuration 96 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 115
and settings. Comments: Selection only. Position to this line and press the key to go to the USB Configuration group of configuration settings. 8. System Acoustic and Performance Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 97 - Intel P4000L | Service Guide - Page 116
options. To access this screen from the Main screen, select Advanced > Processor Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. 98 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 117
Auto Max / 6.4 GT/s / 7.2 GT/s / 8.0 GT/s Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled All/1/2/3/4/5/6/7 Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 99 - Intel P4000L | Service Guide - Page 118
Processor ID displays, regardless of whether the second CPU socket has a processor installed. If the socket does not have a processor installed, "N/A" will displayed for the processor data. 2. Processor Frequency 100 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 119
Instruction Cache plus L1 Data Cache for each core. 2 sockets boards have a display column for each socket, showing "N/A" for empty sockets where processors are processors are not installed. 6. L3 Cache RAM Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 101 - Intel P4000L | Service Guide - Page 120
socket board has only one processor installed, so QPI is not functional. It should always be "Fast" when the QPI Link Frequency is in the normal functional range of 6.4 GT/s or above. 11. Intel® QPI Link Frequency 102 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 121
all processors installed in the system support Intel® Turbo Boost Technology. In order for this option to be available, Enhanced Intel® SpeedStep® Technology must be Enabled. 14. Enhanced Intel SpeedStep® Tech Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 103 - Intel P4000L | Service Guide - Page 122
/Disable Processor C6 (ACPI C3) report to OS Comments: This is normally Enabled but can be Disabled for improved performance on certain benchmarks and in certain situations. 17. Intel® Hyper-Threading Tech 104 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 123
cores independently of the BIOS Setup setting. If the ME disables or enables processor cores, that will override the BIOS setting, and the number selected by BIOS will be disregarded. 19. Execute Disable Bit Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 105 - Intel P4000L | Service Guide - Page 124
is only visible if all processors installed in the system support Intel® VT-d. The software configuration installed on the system must support this feature in order for it to be enabled. 22. Interrupt Remapping 106 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 125
some processors this will be enabled unconditionally whenever Intel® VT-d is enabled. In that case, this option will be shown as "Enabled", and grayed out and not changeable. 26. Enhanced Error Containment Mode Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 107 - Intel P4000L | Service Guide - Page 126
support available. Comments: Enhanced Error Containment (Data Poisoning) is not supported by all models of processors, and this option will not appear unless all installed processors support . DCU Data Prefetcher 108 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 127
devices directly into the processor cache. Comments: System performance is usually best with Direct Cache Access Enabled. In certain unusual cases, disabling this may give improved results. 32. SMM Wait Timeout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 109 - Intel P4000L | Service Guide - Page 128
respond to an SMI. If exceeded, BMC generates an SMI Timeout and resets the system. Note: this field is temporary, and will be removed when no longer required. Performance Screen Screen Field Descriptions: 110 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 129
system memory information and configuration. This screen differs somewhat between different boards which have different memory configurations. Some boards have one processor screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 111 - Intel P4000L | Service Guide - Page 130
Threshold Memory Power Optimization - Intel P4000L | Service Guide - Page 131
is currently running. The supported memory speeds are 800 MT/s, 1066 MT/s, 1333 MT/s, and 1600 MT/s. The actual memory speed capability depends on the memory configuration. 5. Memory Operating Speed Selection Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 113 - Intel P4000L | Service Guide - Page 132
select the highest achievable Memory Operating Speed consistent with the DIMMs and processors installed. 1600 MT/s memory speed is available only on certain models data to memory. 8. Correctable Error Threshold 114 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 133
to a non-redundant state (with a "Redundancy Degraded" SEL Event logged). There may be an SFO for each channel in the system, although only the first one can be logged as a CE event. 9. Memory Power Optimization Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 115 - Intel P4000L | Service Guide - Page 134
Performance Optimized disables it for maximum performance. Comments: When enabled, the system is configured to allow memory power management by the Node Manager (NM Installed Failed/Disabled Help Text: 116 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 135
to return to the Memory Configuration screen, if necessary press the key again to return to the Advanced screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 117 - Intel P4000L | Service Guide - Page 136
be identical between the channel pair (Mirroring Domain). For details about Mirroring configurations. 2. Memory Rank Sparing Possible Option Values: Yes No Help Text: 118 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 137
Rank Sparing to be possible, DIMM configurations on all channels must be capable of supporting Rank Sparing. / NOTE The Correctable Error Threshold value is also the Sparing Fail be applied for the next boot. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 119 - Intel P4000L | Service Guide - Page 138
screen, the AHCI SATA controller and the Storage Control Unit (SCU) with SATA or SAS drive support and RAID support. There are also informational displays of AHCI and SCU controller configuration, and SATA Drive 120 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 139
/ Not Installed / Not Installed / Figure 129. Mass Storage Controller Configuration Screen Screen Field Descriptions: 1. AHCI Controller Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 121 - Intel P4000L | Service Guide - Page 140
SAS requires AXXRKSAS4 or AXXRKSAS4R5 key 8 port SATA requires AXXRKSATA8 or AXXRKSATA8R5 key 8 port SAS requires AXXRKSAS8 or AXXRKSAS8R5 key 3. AHCI Capable SATA Controller 122 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 141
the use of legacy IDE/PATA drivers. Enhanced provides Native SATA support., using native SATA drivers included with the vast majority of and only for platforms which support eSATA. 5. AHCI HDD Staggered Spin-Up Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 123 - Intel P4000L | Service Guide - Page 142
eSATA connector Enabled (when available) does not invalidate the Staggered Spin-Up option, although there may be less need for Staggered Spin-Up in a system configured for eSATA use. 6. AHCI Capable RAID Options 124 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 143
and MDRAID stack in Linux. The Intel® RSTe RAID stack is required if it is necessary to provide pass-through support for non-RAID drives, or if support is needed for more than 8 drives. 8. RSTe Boot Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 125 - Intel P4000L | Service Guide - Page 144
that will support Bootable Intel® Integrated RAID Module RMS25JB080 Intel® Integrated RAID Module RMS25JB040 Intel® Integrated RAID Module RMS25KB080 Intel® Integrated RAID Module RMS25KB040 Help Text: 126 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 145
Intel® Storage Module is detected, then None is displayed. This shows the customer the product name of the module installed, which helps in identifying drivers, support screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 127 - Intel P4000L | Service Guide - Page 146
usage below 4GB for an OS without PAE support, depending on the system configuration. Only enable for an OS without PAE support. Comments: When this option is enabled, BIOS . 2. Memory Mapped I/O above 4 GB 128 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 147
. 4. Legacy VGA Socket Option Values: CPU Socket 1 CPU Socket 2 Help Text: Determines whether Legacy VGA video output is enabled for PCIe slots attached to Processor Socket 1 or 2. Socket 1 is the default. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 129 - Intel P4000L | Service Guide - Page 148
2. This option is grayed out as unavailable and set to CPU Socket 1 unless there is a processor installed on CPU Socket 2 and a video card installed in a PCIe slot connected to CPU Socket . 6. NIC Configuration 130 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 149
of NIC is installed on a specific board, or what kinds of IO Modules can be supported on which boards, refer to the Technical Product Specification (TPS) for the board in question. on those IO Modules will appear. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 131 - Intel P4000L | Service Guide - Page 150
GbE or 10 GbE NICs. FCoE - there is a 10 GbE FCoE Option ROM that supports the Intel® 82599 NIC. When it is enabled, the discs OPROM and the 10 GbE PXE OPROM must the controller itself will appear as disabled. 132 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 151
> Enabled / Disabled Enabled / Disabled Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 133 - Intel P4000L | Service Guide - Page 152
IOM1 InfiniBand Option ROM IOM1 Port1 GUID IOM1 Port1 MAC Address IO Module GUID Display> Enabled / Disabled Enabled / Disabled Enabled / Disabled 134 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 153
system cannot perform a Network Boot and cannot respond for Wake-on-LAN. This 1GbE PXE option does not appear unless there is a 1 GbE NIC installed in the system as an Onboard or IO Module NIC. 3. PXE 10GbE Option ROM Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 154
Module 10 GbE controllers capable of FCoE support. At the present time, only the Intel® 82599 10 Gigabit SFP+ NIC supports FCoE for this family of server boards. This option is grayed out and 10 GbE controllers. 136 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 155
I350 Quad-Port Gigabit Ethernet Module Intel® I540 Dual-Port X540 10 Gigabit RJ-45 Module Intel® 82599 Dual-Port 10 Gigabit SFP+ Module Mellanox* ConnectX-3* Single-Port InfiniBand FD14 Module Help Text: Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 137 - Intel P4000L | Service Guide - Page 156
descriptive screen image shows an example of an InifiniBand controller as IOM1. In a system with two IO Module connectors, an InfiniBand IO Module might be installed as either Controller Option ROM and FlexBoot. 138 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 157
. NIC1 Port4 22. NIC2 Port1 23. NIC2 Port2 24. NIC2 Port3 25. NIC2 Port4 Option Values: Enabled Disabled Help Text: Enable/Disable Onboard NIC Port. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 139 - Intel P4000L | Service Guide - Page 158
Port2 PXE 40. IOM2 Port3 PXE 41. IOM2 Port4 PXE Option Values: Enabled Disabled Help Text: Enable/Disable Onboard/IOM NIC Port PXE Boot 140 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 159
53. IOM1 Port4 MAC Address 54. IOM2 Port1 MAC Address 55. IOM2 Port2 MAC Address 56. IOM2 Port3 MAC Address 57. IOM2 Port4 MAC Address Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 141 - Intel P4000L | Service Guide - Page 160
Either port can be used for Serial Console Redirection, but SOL is only supported on Serial A. The exception to this is the W2600CR Workstation, which does Screen Screen Field Descriptions: 1. Serial A Enable 142 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 161
Port B can be used for Serial Console Redirection. SOL cannot be routed to Serial B except on W2600CR boards, which do not have a Serial A port. 5. Address Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 143 - Intel P4000L | Service Guide - Page 162
This screen should display all USB Mass Storage devices which have been detected in the system. These include USB-attached Hard Disk Drives (HDDs), Floppy Disk Drives (FDDs), CDROM enumerated as bootable devices. 144 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 163
Detected USB Devices USB Controller Legacy USB Support Port 60/64 Emulation Make USB Devices Non-Bootable Enabled controllers are turned off and inaccessible by the OS. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 145 - Intel P4000L | Service Guide - Page 164
available for EFI applications. Comments: When Legacy USB Support is Disabled, USB devices are available only through OS drivers. If the USB controller setting is Disabled, inactive. 6. Device Reset Timeout 146 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 165
this screen from the Main screen, select Advanced > System Acoustic and Performance Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 147 - Intel P4000L | Service Guide - Page 166
[0 - 100, 0 is default] Enabled/Disabled Figure 134. System Acoustic and Performance Configuration Screen Field Descriptions: 1. Set Throttling Mode Throttling. [SOLTT] - Static Open Loop Thermal Throttling. 148 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 167
in an Intel chassis with inlet system cooling before attempting to throttle memory. [Acoustic] - The system will favor using throttling of memory over boosting fans to cool the system if thermal thresholds are met. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 168
fan speed depends on the system thermal loading, which in turn depends on system configuration and workload. While Quiet Fan Idle Mode is engaged, fan sensors become unavailable and are not monitored by the BMC. 150 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 169
those boards that support TPM. Note that it is necessary to activate the TPM in order be able to enable Intel® Trusted Execution Technology (TXT) on boards that support it. Changing the Security screen is selected. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 151 - Intel P4000L | Service Guide - Page 170
BIOS Setup Utilities Main Advanced Security Server Management Boot Options Boot Manager Administrator Password Status User Password only. Indicates the status of the User Password. 3. Set Administrator Password 152 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 171
may be used to allow the BIOS to complete POST and boot the system. Deleting all characters in the password entry field removes a password previously set the administrator password also removes the user password. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 153 - Intel P4000L | Service Guide - Page 172
is selected, power off and reset must be controlled via a system management interface, and the NMI Diagnostic Interrupt is not available. Comments: Note: This option does not appear on all boards. 7. TPM State 154 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 173
configure several server management features. This screen also provides an access point to the screens for configuring Console Redirection, displaying system information, and controlling the BMC LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 155 - Intel P4000L | Service Guide - Page 174
other top-level "Tab" screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected. 156 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 175
This option is designed for multiple-node system and to control the policy that BMC should shutdown one node if it detected over-current or over-temperature condition. The BIOS and the BMC will synchronize the Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 157 - Intel P4000L | Service Guide - Page 176
a Machine Check. 3. Reset on CATERR Option Values: Enabled Disabled Help Text: When enabled system gets reset upon encountering Catastrophic Error (CATERR); when disabled system does not get reset on CATERR. 158 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 177
DC power off or always turn it on to boot the system, depending on this setting - and in the case of Last State, depending on whether the power was on and the system was running before the AC power went off. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 159 - Intel P4000L | Service Guide - Page 178
system will wait for a random period before powering up. 7. Power Restore Delay Value Option Values: [Entry Field 25 - 300, 25 is default] Help Text: Fixed time period 25-300 seconds for Power Restore Delay. 160 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 179
a reboot. Comments: This option sends a message to the BMC to request it to clear the System Event Log. The log will be cleared, and then the "Clear" action itself will be logged as key. 10. OS Boot Watchdog Timer Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 161 - Intel P4000L | Service Guide - Page 180
runtime OS hangs. Unless the OS does have timer-aware software to support the OS Load Watchdog Timer, the system will be unable to boot successfully with the OS Load Watchdog Timer Boot Watchdog Timer is disabled. 162 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 181
policy during the BIOS POST and current value of the BMC will be displayed in BIOS Setup. This option is only displayed when the BMC support this feature on the node. 16. Console Redirection Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 163 - Intel P4000L | Service Guide - Page 182
Console Redirection is to be coordinated with Serial Over LAN, the user should be aware that SOL is only supported through Serial Port A (except for W200CR, which only has Serial B and supports SOL on Serial B). 164 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 183
to be configured, note that SOL is only supported through Serial Port A (with the exception of W2600CR, which only has Serial B so supports SOL on Serial B). When Console Redirection is be grayed 2. Flow Control Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 165 - Intel P4000L | Service Guide - Page 184
This setting must match the remote terminal application. Comments: In most modern Server Management applications, serial data transfer is consolidated over an alternative faster medium Legacy OS Redirection 166 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 185
To access this screen from the Main screen, select Server Management > System Information. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 167 - Intel P4000L | Service Guide - Page 186
display> Figure 138. System Information Screen Screen Field Descriptions: 1. Board Part Number Option Values: Help Text: Comments: Information only. 2. Board Serial Number 168 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 187
only. 5. Chassis Part Number Option Values: Help Text: Comments: Information only. 6. Chassis Serial Number Information only. 9. ME Firmware Revision BIOS Setup Utilities Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 169 - Intel P4000L | Service Guide - Page 188
require a DHCP server. The BMC LAN Configuration screen is unusual in that the LAN Configuration parameters are maintained by the BMC itself, so this screen is just a User Interface to the BMC configuration. As 170 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 189
is performed. If a "Discard Changes" or "Discard Changes and Exit" action is performed instead, any accumulated changes from this screen will be disregarded and lost. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 171 - Intel P4000L | Service Guide - Page 190
Length Static/Dynamic/Auto [0000.0000.0000.0000.0000.0000.0000.0000] [0000.0000.0000.0000.0000.0000.0000.0000] [0 - 128, 64 is default] 172 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 191
for the Baseboard LAN. There is a separate IP Source field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for IPv4 Address field for the Intel® RMM4 LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 173 - Intel P4000L | Service Guide - Page 192
Gateway IP for the Baseboard LAN. There is a separate IPv4 Gateway IP field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is IPv6 addressing technologies. 174 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 193
IPv6 Address for the Baseboard LAN. There is a separate IPv6 Address field for the Intel® RMM4 LAN configuration. This option is only visible when the IPv6 option is set be edited (when Static). 8. Gateway IPv6 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 175 - Intel P4000L | Service Guide - Page 194
not be visible. When IPv6 is Enabled, the IPv4 fields will be grayed out and inactive, while the IPv6 Configuration fields will be visible. 176 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 195
View/Edit Subnet Mask. Press to edit. Comments: This specifies the IPv4 addressing Subnet Mask for the Intel® RMM4 DMN LAN. There is a separate IPv4 Subnet Mask field for the Baseboard LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 177 - Intel P4000L | Service Guide - Page 196
field is acquired from the BMC, and its setting determines whether the other Intel® RMM4 DMN LAN IPv6 addressing fields are display-only (when Dynamic or Auto) or can be edited (when Static). 16. IPv6 Address 178 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 197
64). Press to edit. Comments: This specifies the IPv6 Prefix Length for the Intel® RMM4 DMN LAN. There is a separate IPv6 Prefix Length field for the Baseboard LAN configuration ). 19. BMC DHCP Host Name Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 179 - Intel P4000L | Service Guide - Page 198
are fixed choices and cannot be changed. The BMC supports 15 User IDs natively, but only the first 5 are supported through this interface. 21. Privilege Option Values: that user may perform. 22. User Status 180 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 199
continue to be used to reboot the system until the boot device configuration has changed (that is, which boot devices are present), or until the system has been powered down and booted in a "cold" power-on boot. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 181 - Intel P4000L | Service Guide - Page 200
is Legacy Boot, with Dynamic Boot Order. If all types of bootable devices are installed in the system, then the default Boot Order is as follows: CD/DVD-ROM Floppy Disk Drive list of available Hard Drives. 182 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 201
> Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Yes/No Action Figure 140. Boot Options Screen Screen Field Descriptions: 1. System Boot Timeout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 183 - Intel P4000L | Service Guide - Page 202
When the Boot order has been chosen, it will take effect on the next boot. The system will go down the list and boot from the first device on the list which is available and or the BIOS Boot Menu. 5. CDROM Order 184 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 203
This option appears when one or more bootable Hard Disk drives are available in the system. This includes USB Hard Disk devices and USB Keys formatted for Hard Disk or CRDOM in the system. 9. BEV Device Order Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 185 - Intel P4000L | Service Guide - Page 204
, the BIOS only loads modules required for booting EFI-aware Operating Systems. Comments: If this option is enabled, the system will not boot successfully to a non-EFI-aware OS. 13. Use Legacy Video for EFI OS 186 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 205
boot to it, for example in case of a maintenance or System Administration operation. If a User Password is installed, USB Boot Priority action is suspended when a User Password is installed. 16. Static Boot Order Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 187 - Intel P4000L | Service Guide - Page 206
Options > CDROM Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 188 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 207
#1 2. CDROM #2 Option Values: Help Text: Set system boot order by selecting the boot option for this position. Comments: Choose the Options screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 189 - Intel P4000L | Service Guide - Page 208
2. Hard Disk #2 Option Values: Help Text: Set system boot order by selecting the boot option for this position. Comments: Choose the order screen, then select the desired screen. 190 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 209
Floppy Disk #2 Option Values: Help Text: Set system boot order by selecting the boot option for this position. Comments: Choose > Figure 144. Network Device Order Screen Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 191 - Intel P4000L | Service Guide - Page 210
Options BEV Device #1 BEV Device #2 Figure 145. BEV Device Order Screen Screen Field Descriptions: 1. BEV Device #1 2. BEV Device #2 192 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 211
is only available when there is at least one EFI bootable device present in the system configuration. The "Internal EFI Shell" Boot Option is permanent and cannot be added or this Boot Path. 2. Select File system Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 193 - Intel P4000L | Service Guide - Page 212
select the desired screen. Delete EFI Boot Option Boot Options Delete Boot Option Figure 147. Delete EFI Boot Option Screen 194 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 213
Advanced Security Server Management Boot Options Boot Manager Launch EFI Shell Screen Field Descriptions: 1. Launch EFI Shell Figure 148. Boot Manager Screen Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 195 - Intel P4000L | Service Guide - Page 214
to boot now. Note: This list is not the system boot option order. Use the Boot Options menu to view and configure the system boot option order. Comments: The EFI Shell will always Manager screen is selected. 196 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 215
applicable, this field shows a value indicating which one of a group of components was responsible for generating the POST Error Code that is being reported. 4. DESCRIPTION Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 197 - Intel P4000L | Service Guide - Page 216
in the Setup screen images) are applied. If Load User Default Values is selected, the system is restored to previously saved User Default Values. To access this screen from the Main screen 150. Save & Exit Screen 198 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 217
persistent changes will applied and saved to the BIOS settings in NVRAM storage, then the system will reboot if necessary (which is normally the case). If the "Save Changes & Exit no changes made in the settings, Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 199 - Intel P4000L | Service Guide - Page 218
become active. If changes have been made and saved, without exiting Setup, the system should be rebooted later even if no additional changes are made. 4. Discard Changes Option so far as User Default Values. 200 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 219
established by doing a "Save User Defaults" action (see above). There will be a confirmation popup to verify that the user really intended to take this action. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 201 - Intel P4000L | Service Guide - Page 220
power supply specifications for your Intel® Server System P4000IP Intel® Workstation System P4000CR family depend upon the configuration of chassis you purchased. Three power +/4VAC Power Off VAC 74VAC +/5VAC 202 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 221
- 264VAC 4A min; 5A max Table 18. Over Voltage Protection (OVP) Limits for 1600W PSU Output Voltage +12V +12VSB MIN (V) 13.3 13.3 MAX (V) 14.5 14.5 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 203 - Intel P4000L | Service Guide - Page 222
Environmental Limits Parameter Table 19. System Environmental Limits Limits Temperature Humidity Shock Vibration AC-DC ESD Operating Non- Leads 0.5 kV Air Discharged 12.0 kV Contact Discharge 8.0 kV 204 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 223
or different chassis. Intel Corporation cannot be held responsible if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 205 - Intel P4000L | Service Guide - Page 224
Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/. 206 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 225
/. / NOTE You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: http://www.intel.com/support/warranty Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 207 - Intel P4000L | Service Guide - Page 226
Information: Customer Support Case#: Intel® Server Board or System: (Example: S2600IP, P4000IP) Server Chassis: (Example P4000L. If third-party chassis used, indicate the latest FRU/SDR been tried? (Yes/No): 208 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 227
, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third part hardware (Example: Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 209 - Intel P4000L | Service Guide - Page 228
& RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: 210 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide - Intel P4000L | Service Guide - Page 229
. Have you returned systems or components to your place of purchase because of this issue? If yes, please provide a brief description below. *All other brands and names are property of their respective owners. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 211
Intel
®
Server System P4000IP and
Intel
®
Workstation System P4000CR
Family Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
identified
Subassemblies/Products