Intel R2000LH2 R2000LH2/LT2 Service Guide - Page 77

Appendix D: Getting Help Appendix D: Getting Help If you encounter an issue with your server platform, please follow these steps to obtain support on your product. 1 Get connected to our support web page for 24x7 support when you need it to get the latest and most complete technical support information on all Intel® Enterprise Server and Storage Platforms. Information available at the support site includes:  Latest BIOS, firmware, drivers, and utilities  Product documentation, Installation, and Quick Start Guides  Full product specifications, technical advisories, and errata  Compatibility documentation for memory, hardware add-in cards, chassis support matrix, and operating systems  Server and chassis accessory parts list for ordering upgrades or spare parts  A searchable knowledgebase to search for product information throughout the support site 2 Send an email to Intel®'s technical support center using the following online form if you still cannot obtain a solution to your issue. 3 Lastly, you can contact an Intel® support representative using one of the following support phone numbers. Charges may apply. Intel® customer support suggests filling out the issue report form to better service the issue. Intel® now offers Channel Program members around-the-clock 24x7 technical phone support on Intel® server boards, server chassis, server RAID controller cards, and Intel® Server Management. Note: You must login in to the reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel® website: http://www.intel.com/support/motherboards/server/sb/cs-010807.htm Intel® Server System R2000LH2/LT2 Service Guide 65