Intel S5000PAL User Guide - Page 66

System Boots when Installing PCI Card, Problems with Newly Installed Application Software, Problems

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• The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. • Run diagnostics. System Boots when Installing PCI Card System Management features require full-time "standby" power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always: • Turn off the server power by using the power button on the front of the system. • Unplug the AC power cord(s) from the server. Problems with Newly Installed Application Software Problems that occur when you run new application software are usually related to the software, not the server hardware. Faulty equipment is unlikely, especially if other software runs correctly. Check the following: • Make sure the system meets the minimum hardware requirements for the software. See the software documentation. • Make sure the software is properly installed and configured for the system. See the software documentation. • Use only an authorized copy. Unauthorized copies often do not work. • If you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Make sure the correct device drivers installed. If the problems persist, contact the software vendor's customer service representative. Problems with Application Software that Ran Correctly Earlier Problems that occur after the system hardware and software have been running correctly sometimes indicate equipment failure. However, they can also be caused by file corruption or changes to the software configuration. Check the following: • If you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Check your system for a virus infection. • Uninstall and reinstall the software. Make sure all necessary files are installed. 48 Intel® Server Board S5000PAL User's Guide

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48
Intel
®
Server Board S5000PAL User’s Guide
•
The network driver files may be corrupt or deleted. Delete and then reinstall the
drivers.
•
Run diagnostics.
System Boots when Installing PCI Card
System Management features require full-time "standby" power. This means some parts
of the system have power going to them whenever the power cord is plugged in, even if
you have turned the system power off with the power button on the front panel. If you
install a PCI card with the AC power cord plugged in, a signal may be sent to command
the system to boot. Before installing a PCI card, you should always:
•
Turn off the server power by using the power button on the front of the system.
•
Unplug the AC power cord(s) from the server.
Problems with Newly Installed Application Software
Problems that occur when you run new application software are usually related to the
software, not the server hardware. Faulty equipment is unlikely, especially if other
software runs correctly.
Check the following:
•
Make sure the system meets the minimum hardware requirements for the software.
See the software documentation.
•
Make sure the software is properly installed and configured for the system. See the
software documentation.
•
Use only an authorized copy. Unauthorized copies often do not work.
•
If you are running the software from a CD-ROM or DVD-ROM, try a different disk.
•
Make sure the correct device drivers installed.
If the problems persist, contact the software vendor's customer service representative.
Problems with Application Software that Ran Correctly
Earlier
Problems that occur after the system hardware and software have been running correctly
sometimes indicate equipment failure. However, they can also be caused by file
corruption or changes to the software configuration.
Check the following:
•
If you are running the software from a CD-ROM or DVD-ROM, try a different disk.
•
Check your system for a virus infection.
•
Uninstall and reinstall the software. Make sure all necessary files are installed.