Intel S5000PAL User Guide - Page 67

Devices are not Recognized under Device Manager, Microsoft* Windows* Operating System, Hard Drives - raid driver

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• If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard input is incorrect), a marginal power supply, or other random component failures. • If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands. Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) The Microsoft* Windows* operating systems do not include all of the drivers for the Intel® chipsets, onboard NICs, and other components. See "Additional Information and Software" for a link to the current drivers and chipset files. Hard Drive(s) are not Recognized Check the following: • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected correctly and that is plugged into the power supply. • Make sure the drive is compatible. See "Additional Information and Software" for a link to the tested drives. • Make sure you have not exceeded the power budget for the server. See "Additional Information and Software" for a link to software to check your power budget. • If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your drive documentation for details on setting the SCSI ID for your drives. • If using ATA drives, verify that the master/slave settings are set correctly. See your drive documentation for details on setting the master/slave settings. • If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. Intel® Server Board S5000PAL User's Guide 49

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Intel
®
Server Board S5000PAL User’s Guide
49
•
If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if
keyboard input is incorrect), a marginal power supply, or other random component
failures.
•
If you suspect that a transient voltage spike, power outage, or brownout might have
occurred, reload the software and try running it again. Symptoms of voltage spikes
include a flickering video display, unexpected system reboots, and the system not
responding to user commands.
Note:
Random errors in data files: If you are getting random errors in your data files, they may
be getting corrupted by voltage spikes on your power line. If you are experiencing any of
the above symptoms that might indicate voltage spikes on the power line, you may want to
install a surge suppressor between the power outlet and the system power cord.
Devices are not Recognized under Device Manager
(Microsoft* Windows* Operating System)
The Microsoft* Windows* operating systems do not include all of the drivers for the
Intel
®
chipsets, onboard NICs, and other components. See
“Additional Information and
Software”
for a link to the current drivers and chipset files.
Hard Drive(s) are not Recognized
Check the following:
•
Make sure the drive is not disabled in BIOS Setup.
•
Make sure the drive is connected correctly and that is plugged into the power supply.
•
Make sure the drive is compatible. See
“Additional Information and Software”
for a
link to the tested drives.
•
Make sure you have not exceeded the power budget for the server. See
“Additional
Information and Software”
for a link to software to check your power budget.
•
If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus.
See your drive documentation for details on setting the SCSI ID for your drives.
•
If using ATA drives, verify that the master/slave settings are set correctly. See your
drive documentation for details on setting the master/slave settings.
•
If using a RAID configuration with SCSI or SATA drives, make sure the RAID card
is installed correctly.
Bootable CD-ROM Disk Is Not Detected
Check the following:
•
Make sure the BIOS is configured to allow the CD-ROM to be the first bootable
device.