Intel SE7221BK1 User Guide - Page 42

Hardware Diagnostic Testing - drivers

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Intel® Entry Server Board SE7221BK1-E User Guide Troubleshooting ‰ Are all peripheral devices installed correctly? ‰ If the system has a hard disk drive, is it properly formatted or configured? ‰ Are all device drivers properly installed? ‰ Are the configuration settings made in Setup correct? ‰ Is the operating system properly loaded? Refer to the operating system documentation. ‰ Did you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)? ‰ Is the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 V∼ or a NEMA 6-15R outlet for 200-240 V∼? ‰ Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See http://support.intel.com/support/motherboards/server/SE7221BK1-E for links to the tested component lists. Hardware Diagnostic Testing This section provides a more detailed approach to identifying a hardware problem and locating its source. CAUTION Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor. 2. Make sure the system power cord is plugged into a properly grounded AC outlet. 3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor). 4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive. 5. If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk. 6. Turn on the system. If the power LED does not light, see Power Light Does Not Light. 28

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Intel® Entry Server Board SE7221BK1-E User Guide
Troubleshooting
28
Are all peripheral devices installed correctly?
If the system has a hard disk drive, is it properly formatted or configured?
Are all device drivers properly installed?
Are the configuration settings made in Setup correct?
Is the operating system properly loaded? Refer to the operating system documentation.
Did you press the system power on/off switch on the front panel to turn the server on (power on
light should be lit)?
Is the system power cord properly connected to the system and plugged into a
NEMA 5-15R outlet for 100-120 V
∼
or a NEMA 6-15R outlet for 200-240 V
∼
?
Are all integrated components from the tested components lists? Check the tested memory, and
chassis lists, as well as the supported hardware and operating system list. See
for links to the tested
component lists.
Hardware Diagnostic Testing
This section provides a more detailed approach to identifying a hardware problem and locating its
source.
CAUTION
Turn off devices before disconnecting cables:
Before disconnecting any
peripheral cables from the system, turn off the system and any external
peripheral devices. Failure to do so can cause permanent damage to the
system and/or the peripheral devices.
1.
Turn off the system and all external peripheral devices. Disconnect each device from the
system, except for the keyboard and the video monitor.
2.
Make sure the system power cord is plugged into a properly grounded AC outlet.
3.
Make sure your video display monitor and keyboard are correctly connected to the system.
Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video display monitor).
4.
If the operating system normally loads from the hard disk drive, make sure there is no diskette
in drive A and no CD-ROM disk in the CD-ROM drive.
5.
If the power LED does light, attempt to boot from a floppy diskette or from a CD-ROM disk.
6.
Turn on the system. If the power LED does not light, see
Power Light Does Not Light
.