Intel SR4850HW4 Product Guide
Intel SR4850HW4 - Server Platform - 0 MB RAM Manual
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- Intel SR4850HW4 | Product Guide - Page 1
Intel® Server Platforms SR4850HW4 and SR4850HW4/M Product Guide Order Number: C92647-005 A guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products. - Intel SR4850HW4 | Product Guide - Page 2
that you have the latest datasheet before finalizing a design. The Intel® Server Platform SR4850HW4 and SR4850HW4/M may contain design defects or errors known as errata that may cause the product to deviate from published specifications. Current characterized errata are available on request. I2C is - Intel SR4850HW4 | Product Guide - Page 3
you may need, troubleshooting information, and instructions on how to add and replace components on the Server Platform SR4850HW4 and SR4850HW4/M. For the latest version of this manual, see http://www.intel.com/support/motherboards/server/SR4850HW4/. Manual Organization This manual consists of four - Intel SR4850HW4 | Product Guide - Page 4
® Server Management For drivers Driver (for an extensive list of drivers available) Operating System Driver (for operating system drivers) For firmware and BIOS updates Firmware Update For diagnostics test software Diagnostics 4 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 5
chassis, power supply, and other modules have passed EMC testing using a server board with a microprocessor from the same family (or higher) and operating at the same (or higher) speed as the microprocessor used on this server board. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 5 - Intel SR4850HW4 | Product Guide - Page 6
problems SERVICE TECHNICIAN is authorized to remove the server's top cover and to access any of the components inside the server, except as noted herein. Anchor the equipment rack: The equipment rack must be anchored to an unmovable support Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 7
problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server server. The rack selected and the ventilation provided must be suitable to the environment in which the server is used. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 8
instructions. See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD and/or at http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. The power supply in this product contains no user-serviceable - Intel SR4850HW4 | Product Guide - Page 9
batteries according to manufacturer's instructions. The system is designed Servers can be too heavy for a single person to lift or move safely. Depending on the server, use two people or a mechanical assist to lift or move the server. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 10
zu Intel Serverplatinen und Servergehäusen auf der Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit oder unter http://www.intel.com/support/motherboards/server/sb Kabel und den AC Stromanschlußstecker Ihres Systems 10 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 11
hauptsächlich über die Kabel unterbrochen wird. Um einen Server sicher anzuheben und zu bewegen ist eine Person nicht ausreichend. Bewegen Sie den Server, je nach Größe, entweder zu zweit oder mittels einer mechanischen Hilfe. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 11 - Intel SR4850HW4 | Product Guide - Page 12
Preface Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel 12 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 13
ce document avant de suivre toute instruction. Consultez Intel Server Boards and Server Chassis Safety Information sur le CD Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit ou bien rendez-vous sur le site http://www.intel.com/support/motherboards/server/sb/cs010770.htm. Le bloc - Intel SR4850HW4 | Product Guide - Page 14
d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal auxiliaire pour soulever ou déplacer le serveur. 14 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 15
Intel Server Boards and Server Chassis Safety Information en el Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit y/o en http://www.intel.com/support/motherboards/server tornillos de las tapas. 3. Extraiga las tapas. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 15 - Intel SR4850HW4 | Product Guide - Page 16
sola persona los levante o los mueva de forma segura. Dependiendo del servido, utilice dos personas o una ayuda mecánica para levantar o mover el servidor. 16 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 17
dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 17 - Intel SR4850HW4 | Product Guide - Page 18
di scollegamento del sistema. I server possono risultare troppo pesanti per essere sollevati o spostati da una sola persona. Alcuni server devono dunque essere sollevati o spostati da due persone o da un assistente tecnico. 18 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 19
56 Powering On the Server...56 Shutting Down the Server ...57 3 Intel® Server Deployment Toolkit 58 Running Software Utilities from the CD 58 4 Server Platform Utilities 59 BIOS Setup Utility ...59 BIOS Setup Utility Page Layout 59 Keyboard Commands 60 Configuring Memory Options 61 System - Intel SR4850HW4 | Product Guide - Page 20
Firmware Interface (EFI) Shell 133 Part II: Service Guide 135 5 User Serviceable Platform Components 135 Tools and Supplies Needed 135 Equipment Log ...135 Removing and Installing the Top Cover 135 Removing the Top Cover 136 20 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 21
175 Removing the Center Brace 175 Installing the Center Brace 177 7 Servicing the Processors 178 Handling the Intel® Xeon® Processors 178 Processor VRM Requirements 179 Installing and Removing a Processor Thermal Blank 179 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 21 - Intel SR4850HW4 | Product Guide - Page 22
the Front Panel I/O Board 222 Installing the Front Panel I/O Board 223 12 Replacing the CMOS Battery 224 Technical Reference 226 Creating DOS-bootable USB Flash Memory Device 226 22 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 23
249 POST Error Beep Codes 255 POST Error Pause Option 256 Equipment Log 257 Regulatory Specifications and Disclaimers 259 Declaration of the Manufacturer or Importer 259 Troubleshooting 262 Getting Help ...263 Warranty...265 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 23 - Intel SR4850HW4 | Product Guide - Page 24
7. Front View of Intel® Server Platform SR4850HW4 and SR4850HW4/M 43 Figure 8. Hard Disk Drive Carrier 44 Figure 9. DVD/CD-ROM Drive Carrier 45 Figure 10. Intel® Server Platform Block Diagram 46 Figure 11. Main Board Component Locations 48 Figure 12. Hot-plug Memory Board LEDs and Buttons - Intel SR4850HW4 | Product Guide - Page 25
Memory Board Air Baffle 154 Figure 75. Installing Memory Board Air Baffle 155 Figure 76. Memory Module Buttons and LEDs 156 Figure 77. Memory Board Removal 157 Figure 78. Installing Memory 97. Close Processor Socket Lever 184 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 25 - Intel SR4850HW4 | Product Guide - Page 26
VRM 191 Figure 105. Installing the Intel® RAID Activation Key 193 Figure 106. Install Cable Inside the Intel® RAID Smart Battery 195 Figure 107. Route and Connect RAID Battery Cable 196 Figure 108. Attach Intel® RAID 245 26 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 27
SCSI Connector Pinout 242 J3A1 and J6C1 I2C POST Code Headers 245 Port 80 POST Code LED Definition 246 POST Progress Codes and Messages 247 BIOS Error Codes 250 Beep Codes 255 BIOS Recovery Beep Codes 255 Equipment Log 257 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 27 - Intel SR4850HW4 | Product Guide - Page 28
® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit. ƒ Section 4 provides instructions on using the utilities that are shipped with the Server Platform or may be required to update the system. This includes how to navigate through the BIOS Setup screens, how to perform BIOS and firmware - Intel SR4850HW4 | Product Guide - Page 29
The Intel® Server Platform SR4850HW4 and SR4850HW4/M is a compact, high-density, rackmount system with support for one to four Intel® Xeon® processors and 64GB of DDR2 400MHz SDRAM memory. The system is based on the Intel® Server Board Set SE8500HW4 and the Intel® E8500 chipset or the Intel® Server - Intel SR4850HW4 | Product Guide - Page 30
redundant (2+2) configuration ƒ Five hot-swap 1-inch Ultra320* SCSI hard disk drives ƒ Four Hot-plug memory boards (operating system support required) ƒ RAID on motherboard (ROMB) with a battery-backed DDR2 400MHz DIMM for disk cache 30 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 31
Server Management support through the Intel® Management Module - Professional Edition or Intel® Management Module -Advanced Edition ƒ Remote management ƒ Emergency Management Port (EMP) ƒ Intelligent Platform Components TP01400 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 31 - Intel SR4850HW4 | Product Guide - Page 32
Platform Description Standard Control Panel The standard control panel provides a user interface for system management status. E (green) LED State Description Off Idle On Inactive No Access Blinking Active Access 32 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 33
Yes Blinking S1 Yes On S0 Yes System ID LED (blue) Identifies the system via server management or locally. NMI button Asserts NMI. System Reset button Press to reset the system. 3. Front Panel Controls and Indicators Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 33 - Intel SR4850HW4 | Product Guide - Page 34
Platform Description Intel® Local Control Panel A B C D E Item A B C D E F G Feature LCD display Scroll up button Scroll down button Back Indicates LAN activity status. Off Idle On Inactive No access Blinking Active Access 34 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 35
hard drive/slot failure or rebuild in process Amber Fast Blinking (~2.5 Hz) Hard drive rebuild interrupted or rebuild on empty slot Resets the system Figure 4. Intel® Local Control Panel Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 35 - Intel SR4850HW4 | Product Guide - Page 36
bit (not Hot-plug) External SCSI connector. The external SCSI bus supports both LVDS and SE signals through the external SCSI connector Fibre Channel used) Server Management RJ-45 connector (GCM) Figure 5. Rear Platform Features 36 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 37
Event Log (SEL) and the BIOS disables the memory DIMM and/or the memory board. Upon subsequent reboots, this memory is not initialized unless the BIOS setup option "Retest all system memory" or "Retest board memory" is selected. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 37 - Intel SR4850HW4 | Product Guide - Page 38
point, and will remain in this non-redundant state until the failing board and/or memory can then be replaced. This configuration allows for hot-replacement of failing memory boards and hot-add and hotreplacement of memory DIMMs. 38 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 39
the initialization is complete, the operating system is informed of the new memory. NOTE Memory Hot-add must be supported by the operating system in order to perform this function. Check for any operating system restrictions. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 39 - Intel SR4850HW4 | Product Guide - Page 40
system supports (1+1) power cord redundancy. This feature allows the system to be powered by two separate AC sources. In the 1+1 configuration, the system continues to operate, without interruption, if one of the AC sources fails. 40 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 41
. The LED is not lit when the power supply is turned off by powering down the platform. This green LED is driven by internal circuitry and is lit whenever the AC power cord supply be installed in each power supply bay at all times. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 41 - Intel SR4850HW4 | Product Guide - Page 42
with four processors and four memory boards should have the processor heat sink and memory board fillers installed to maintain problem has occurred with this slot Blinking Locate: The slot is being identified at the user's request. 42 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 43
be turned off to the slot. Peripherals The Intel® Server Platform SR4850HW4 and SR4850HW4/M supports the following peripheral devices: ƒ Up to five (five). Figure 7. Front View of Intel® Server Platform SR4850HW4 and SR4850HW4/M Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 43 - Intel SR4850HW4 | Product Guide - Page 44
no hard drive is installed in that location or a drive is installed, but no drive activity is taking place. Figure 8. Hard Disk Drive Carrier 44 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 45
of the following boards: ƒ One main board ƒ One to four memory boards In addition, the server contains the following system boards: ƒ Front panel board ƒ SCSI backplane board ƒ Power distribution board ƒ SATA-to-IDE adapter board Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 45 - Intel SR4850HW4 | Product Guide - Page 46
Platform Description Figure 10 displays a block diagram of the system, and the board set within the system. Figure 10. Intel® Server Platform Block Diagram 46 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 47
board (PDB) signal connector U Processor socket 1 V Processor socket 2 W Processor socket 4 X VRM 10.2 connector (CPU 4) Y Processor socket 3 Z SCSI Connector channel A (internal) AA VRM 9.1 Connector (processor cache) Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 47 - Intel SR4850HW4 | Product Guide - Page 48
a 64-bit PCI-X* 100Mhz interface ƒ Broadcom* BCM5704C Gigabit Ethernet Controller with dual-ports ƒ Server Management LAN Port (RJ45) ƒ USB 2.0 Support - Two ports at the rear of the chassis - Three ports at the front of the chassis 48 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 49
specifications, the Intel® RAID Smart Battery maintains the contents of the DIMM. It keeps the DIMM in self-refresh mode until power is restored. After power is restored, the data is safely written to drives, maintaining the integrity of the disk array. Intel® Server Platforms SR4850HW4 & SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 50
interfaces, an on-chip buffer memory, and an integrated physical layer Support for the following 802.3 functions is featured in the MAC: VLAN tagging, layer two priority encoding, link aggregation, and full-duplex flow control. 50 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 51
. LED on: Error LED for DIMM slot 2B (J3B1). The DIMM is malfunctioning and needs to be replaced. LED off: The DIMM is functioning properly. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 51 - Intel SR4850HW4 | Product Guide - Page 52
Hot-plug Memory Board LEDs and Buttons Front Panel I/O Board The Intel® Server Platform SR4850HW4 and SR4850HW4/M Front Panel three USB 2.0 ports and high-speed hub controller to support the USB ports ƒ Video output and external front Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 53
Intel validates specific hard disk drive types in the Intel® Server Platform SR4850HW4 and SR4850HW4/M. See the Intel® Server Board SE8500HW4 Tested Hardware and Operating System List for a list of the supported information storage. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 53 - Intel SR4850HW4 | Product Guide - Page 54
interface to the IPMB (via system interface ports) ƒ IPMI Management Controller Initialization Agent (MCIA) ƒ Emergency Management Port (EMP) interface ƒ Serial/modem and LAN alerting 54 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 55
this platform, the BMC is also the chassis bridge controller, providing integrated ICMB support. ICMB transports server management information between chassis in a cluster configuration that can contain multiple servers and peripherals. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 56
button on the front control panel. NOTE When installing a new Intel® Management Module remember to update the BMC with the correct server firmware. The firmware is updated after the server is powered on. Using incorrect BMC firmware may affect operation of the front control panel's power button - Intel SR4850HW4 | Product Guide - Page 57
still available to the system even when it is not running. To remove standby power from the system, unplug all power cords from the system. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 57 - Intel SR4850HW4 | Product Guide - Page 58
Configuration Utility (Syscfg) ƒ The Intel® Server Platform SR4850HW4 and SR4850HW4/M User Guide (this document) ƒ Adobe* Acrobat Reader The Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit comes with an HTML user interface that can be used to: ƒ Access the drivers for the on-board - Intel SR4850HW4 | Product Guide - Page 59
Server Platform Utilities BIOS Setup Utility The BIOS Setup Utility is a text-based utility that allows you to configure the system and view and change device settings and view environmental information for the platform. The BIOS setup item. Item Specific Help Area The Item Specific Help area is - Intel SR4850HW4 | Product Guide - Page 60
scan code than the plus key on the other keyboard, but will have the same effect. This key only works for date and time. 60 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 61
Verify Sparing displays "Yes". 9. Go back to the Memory menu option and enter a sparing threshold, between 1 and 15. 10. Select View and Configure Memory Board X option, where X is the memory board that is to be enabled as the spare. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 61 - Intel SR4850HW4 | Product Guide - Page 62
displays "No", you may need to install more memory to meet the requirements for this configuration. 8. Press to save changes and exit. 9. Press "Y" at the prompt to save the changes. The server reboots to activate the changes. 62 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 63
to send a reset system configuration request to the server is to use the NVRAM_CLR jumper at location J4A4 on the main board. See letter "A" in Figure 15 to locate the jumper block and follow the instructions below the diagram. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 63 - Intel SR4850HW4 | Product Guide - Page 64
the top cover. For instructions, see "Removing the Top Cover". 12. Move the NVRAM Clear jumper at location JAA4 on the main board to cover pins 1 and 2. 13. Install the top cover. For instructions, see "Installing the Top Cover". 64 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 65
procedure can also be done with the latest available System Update Package (SUP) for the Intel® Server Platform SR4850HW4 and SR4850HW4/M. This package is available at http://www.intel.com/support/motherboards/server/SR4850HW4/. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 65 - Intel SR4850HW4 | Product Guide - Page 66
This option is only supported in conjunction with the "/u" option. If an update is performed and this option is not specified, a message is displayed stating that you must perform a manual reset before the update will take effect. 66 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 67
USB flash memory device, see "Create the DOS-bootable USB Flash Memory Device". To create a DOS-bootable CD ROM see the instructions that came BIOS or bad checksum. ƒ Incompatible versions of the recovery BIOS and the main BIOS. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 68
supports multiple consoles, some of which are in graphics mode and some in text mode. The graphics consoles can display the logo while the text consoles receive the redirected text. The console redirection ends at the beginning of the Legacy OS boot (INT 19h). 68 Intel® Server Platforms SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 69
support, Service ExitBootServices. The operating system is responsible for continuing the Console Redirection after that point. BIOS console redirection is a text console and any graphical data such as a logo are not redirected. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 70
8. Leave the default settings for the other boxes. Click "Ok" to accept the settings and enter the Hyperterminal screen. 9. Power on the server. The console starts displaying the redirection once the video synchronizes on the server. 70 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 71
. This configuration utility is accessed by pressing - during POST, right after the memory test but before entering the System Options Menu screen. The LSI Logic* MPT SCSI options "Boot Adapter List" and "Global Properties". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 71 - Intel SR4850HW4 | Product Guide - Page 72
Service Technicians Guide The boot adapter list allows you to add or remove boot adapters. This screen is shown by the figure below. Figure 17. Boot Adapter List 72 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 73
message is displayed: Scanning for devices. NOTE If the RAID on Motherboard (ROMB) feature is not enabled, the following message will be displayed: Current Firmware does not support IME RAID type. Press any key to continue. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 73 - Intel SR4850HW4 | Product Guide - Page 74
Service Technicians Guide (Max..0)]" ƒ Removable Media Support: "[None]", "[Boot Drive Only Server: "[No]" or "[Yes]" ƒ Termination: "[Auto]" ƒ : Allows you to restore the default configuration of the SCSI adapter. 74 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 75
: "[On]" or "[Off]" ƒ SCSI Timeout: "[]" ƒ Queue Tags: "[On]" or "[Off]" ƒ : Discards all changes. No warning message is provided before discarding the changes. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 75 - Intel SR4850HW4 | Product Guide - Page 76
Service Technicians Guide If you made changes before choosing to exit this menu, the Exit menu provides three options: "". After exiting, the system will reboot. Figure 21. Adapter and/or Device Properties Exit Menu 76 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 77
on your Intel® Server Platform SR4850HW4 and SR4850HW4/M: 1. Insert the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD into a Windows* based system. 2. Allow the autorun feature launch the graphical user interface. If auto run does not launch the GUI, launch it manually by - Intel SR4850HW4 | Product Guide - Page 78
to manually configure the server. ƒ Creates startup or installation diskettes for hardware device drivers and server configuration utility applications. ƒ Launches the SELViewer Utility. ƒ Launches the FRUViewer Utility. ƒ Provides help. 78 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product - Intel SR4850HW4 | Product Guide - Page 79
, boot your server from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The Start screen provides a brief description of the Server Configuration Wizard. Figure 22. System Configuration Wizard Start Screen Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 79 - Intel SR4850HW4 | Product Guide - Page 80
SCW. The SCW continues by asking you to choose to configure the FRUs, SDRs, the System Asset Tag, remote management and advanced features (if the Intel® Management Module -Advanced Edition is installed). See the following figure. 80 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 81
: The FRUs and SDRs are loaded based on the master.cfg file found in the \FRUSDR folder in the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. ƒ Configure this server with a System Asset Tag: When this box is checked, the SCW will ask you questions about the system asset tag - Intel SR4850HW4 | Product Guide - Page 82
number of fans that are in the platform. Field Replaceable Units (FRUs) Each server comes with the FRUs pre-programmed, but you may want to refresh them from a current Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The SCW supports loading ASCII FRU data from a file similar - Intel SR4850HW4 | Product Guide - Page 83
on this server: The Intel® Management Module - Advanced Edition LAN Channel checkbox allows user to configure the Intel® Management Module LAN channel. This option is available only on the Intel® Management Module -Advanced Edition. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 83 - Intel SR4850HW4 | Product Guide - Page 84
destination is in the local subnet or in another subnet relative to the server. The Subnet Mask IP address is entered as a dotted decimal IP address, such as 255.255.255.0. This option is available only if Static IP is selected. 84 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 85
the MAC address for the server's IP address. Press this button if the resolution attempt failed because the server was not connected to the network. You will see the same dialog box when resolving the Backup Gateway MAC Address. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 85 - Intel SR4850HW4 | Product Guide - Page 86
Service Technicians Guide LAN Channel Configuration Screen 2 -Server Management and Serial Over LAN Setup This screen allows you to continue to enter than User. The meanings of the different privilege level limits are explained below. 86 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 87
over. ƒ Enable Serial Over LAN: Allows you to enable or disable the SOL access for the server. When checked, all of the SOL access parameters are enabled and you can set them to the 19.2kbps, 38.4kbps, 57.6kbps or 115.2kbps. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 87 - Intel SR4850HW4 | Product Guide - Page 88
Service Technicians Guide case of single node destination this is the unicast or specific IP address. This is the IP Subnet address if .168.0.2. ƒ Resolve Alert Destination 1 MAC Address: Instructs the SCW to resolve the MAC address of the Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 89
single node destination this is the unicast or specific IP address. This is the IP Subnet MAC Address checkbox, if enabled, instructs the SCW to attempt to automatically Intel® Management Module -Advanced Edition system configuration. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 89 - Intel SR4850HW4 | Product Guide - Page 90
Service Technicians Guide The next screen displayed allows specific to configuring the modem. The second screen sets data specific to the access modes. The last screen sets data specific to paging, if paging is desired on the server. 90 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 91
Modem Dial Command edit box allows you to enter the modem dial command string. This string is transmitted every time a Platform Event Page is sent. This string is sent before the paging string to indicate to the modem how to dial. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 91 - Intel SR4850HW4 | Product Guide - Page 92
Service Technicians Guide Serial/Modem Configuration Screen 2 - Configuring Remote Server Management Options for a Serial / Modem Connection This screen allows you to where the serial/modem port is connected to an external modem. 92 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 93
is cleared, all controls are disabled and Serial/Modem paging shall be disabled on the server. ƒ Alert Destination Phone Number Edit Box: The Alert Destination Phone Number edit box allows Phone Number with the Paging String. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 93 - Intel SR4850HW4 | Product Guide - Page 94
Service Technicians Guide ƒ Blackout Period Edit Box: The Blackout Period edit box allows you to enter the time, in minutes, Filters See "LAN Channel Configuration Screen 3 - LAN Alerting Setup" for information about this screen. 94 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 95
and Serial/Modem channels. A maximum of four users are supported by the Intel® Server Platform SR4850HW4 and SR4850HW4/M. The screens allow configuration of user settings like username, only if all of the users are configurable. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 95 - Intel SR4850HW4 | Product Guide - Page 96
Service Technicians Guide Configure Users Screen The Configure Users Screen provides a mechanism for configuring user access to 2 Privilege Level Limit dropdown list allows you to select the privilege level the user being configured. 96 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 97
is provided to Enable Telnet feature for this user on the Intel® Management Module Advanced Edtion LAN Channel. This option is available only on the platform configuration that uses the Intel® Management Module -Advanced Edition. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 97 - Intel SR4850HW4 | Product Guide - Page 98
the FRUAREA, which is not known until the Asset Tag is saved to the server. It must have a minimum of two characters. The Continue button is disabled until a System Asset Tag has been entered. Figure 36. Setting the System Asset Tag 98 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 99
. The Advanced Features are available only on the platform configuration that uses the Intel® Management Module -Advanced Edition. Advanced Features Configuration features. Figure 37. Advanced Features Configuration Screen 1 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 99 - Intel SR4850HW4 | Product Guide - Page 100
means to capture and redirect managed server video graphics to a remote console (running KVM software) over the network. Video memory from the managed server shall be compressed, encrypted and sent 25. The valid range is 1 - 65535. 100 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 101
-configurable port (default port is 80). Two interface styles are supported via the network interface: ƒ Browser Interface: The "browser interface Name for this server to be set. The HTTP Host Name is the domain name of the system. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 101 - Intel SR4850HW4 | Product Guide - Page 102
Service Technicians Guide ƒ Enable HTTPS: When the HTTPS server is disabled, it closes all open sockets so that the network stack will not accept incoming HTTPS connections. When the HTTPS server The BMC provides support for sending mail Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 103
save the server's configuration, the SCW displays a file save dialog, allowing you to enter a location and file name where the configuration is to be saved. The file/open dialog follows the standard Windows file/open dialog scheme. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 103 - Intel SR4850HW4 | Product Guide - Page 104
Utilities from the Server Configuration Start Screen, shown below, you will be brought to an area of the utility from which you can run advanced server configuration utilities. Figure 41. System Configuration Wizard Start Screen 104 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 105
the MENU.CNF file on the Intel® Server Platforms SR4850HW4 and SR6850HW4 Server Deployment Toolkit CD. When the utility chosen to run has completed its execution, you are returned to the screen from where the utility was launched. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 105 - Intel SR4850HW4 | Product Guide - Page 106
selected Create Diskettes from the Server Configuration Start Screen, shown below, you will be brought to an area of the utility from which you can driver and utility diskettes. Figure 43. System Configuration Wizard Start Screen 106 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 107
appropriate disk as the set is being created. After the diskette set has been created, you are returned to the "Create Operating System Diskettes" screen. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 107 - Intel SR4850HW4 | Product Guide - Page 108
Management BIOS (SMBIOS) non-volatile storage components. Once the FRU file has been initially programmed, which occurs in the factory, the FRUSDR utility may be used to update specific FRU results to the standard output device. 108 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 109
a USB flash memory device, you must copy the utility from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD and follow the instructions in the README.TXT file. For the latest version of the FRUSDR package, see http://www.intel.com/support/motherboards/server/SR4850HW4/ The - Intel SR4850HW4 | Product Guide - Page 110
Service Technicians Guide FRUSDR Load Utility Command-line Options FRUSDR Load Utility command- requested area. Uses custom CFG file. Pause between blocks of data. Copyright (c) 1997-2004 Intel Corporation, All Rights Reserved 110 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 111
failure, the utility displays an error message. The SM BIOS area is displayed in ASCII format. Each SM BIOS area displayed is headed with the SM BIOS area designated name. Each field has a field name is no more data in this area. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 111 - Intel SR4850HW4 | Product Guide - Page 112
Service Technicians Guide Example: Intel Product Name (ASCII) = MP Server Part Number (ASCII) = .......... Product Version (ASCII) = Serial Number (ASCII) = ......... Asset Tag (ASCII) = Mftr FRU File ID (ASCII) = 112 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 113
values. If you decide not to program specific FRU areas or fields, then the information already contained in those areas or fields on the server remains intact. The configuration file is choice when you run the FRUSDR Load Utility. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 113 - Intel SR4850HW4 | Product Guide - Page 114
Service Technicians Guide After the FRUSDR Load all bytes of the internal use area as dynamic and subject to change by the firmware. In the board area, the manufacturing date and time, and the board area checksum and is programmed 114 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 115
to the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. 2. Exit the SCW. 3. Type CD SELVIEW to change to the SELViewer folder. 4. Read the selview.txt file. This is the release notes for the SELViewer Utility. These release notes may contain special instructions for running - Intel SR4850HW4 | Product Guide - Page 116
Viewer Utility main window supports the arrow keys, , , , and to pan across the display window. It also supports the key to move forward to the next column and to move back to the previous column. 116 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 117
The main window is shown in the following diagram. Figure 45. SEL Viewer Utility Main Window Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 117 - Intel SR4850HW4 | Product Guide - Page 118
Service Technicians Guide The SEL Viewer Utility displays the event logs in either an interpreted, textual form or in raw hexadecimal format as read from the server. You can choose your display records type C0h-DFh and E0h-FFh) 118 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 119
the SEL properties in the first lines followed by a blank line and the column headings. The SEL file format is specified as an ASCII-readable Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 119 - Intel SR4850HW4 | Product Guide - Page 120
Service Technicians Guide file, with each field delimited to a tab stop and with each system event ending with a carriage return/line the SEL data fields. This option provides a list of fields by which the entries can be sorted. 120 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 121
mode is changed, the SEL Viewer Utility loads or re-loads the SEL entries from the server and displays the data in the chosen display mode. The display mode is automatically selected if Help screen. Figure 50. General Help Window Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 121 - Intel SR4850HW4 | Product Guide - Page 122
SR4850HW4 and SR6850HW4 Deployment Toolkit CD or from a DOS device. To run the utility from a DOS device, copy the following files to a USB flash memory device or to a CD-ROM disk: ƒ FRUView.exe ƒ SDRENUS.str ƒ SDRENUS.hlp ƒ FRU.INI 122 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 123
Follow these steps to use the FRU Viewer Utility: 1. Boot to the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. 2. Exit the SCW. 3. Type CD FRUVIEW to Displays a brief help message about the selected option Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 123 - Intel SR4850HW4 | Product Guide - Page 124
Service Technicians Guide The main window is window. The FRU Viewer Utility main window supports the arrow keys, , and to move around in the display window. It also supports the key to move forward to and the menu. 124 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 125
drives and directories for existing files as shown by Figure 53. The File Name edit box supports full editing capabilities with the following keys: , , Left/Right arrows and - Intel SR4850HW4 | Product Guide - Page 126
specific FRU entry from the server. This is shown in Figure 54. After you choose a FRU, the display pane is updated with the selected FRU. By default the first FRU entry is shown in the display pane when the FRU Viewer Utility is started. Figure 54. FRU Menu 126 Intel® Server Platforms SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 127
modes. When the resolution mode is changed, FRU data is read again from the server and displayed. When High resolution mode is selected, the utility displays FRU data as shown in Figure 56 . Figure 56. High Resolution Mode Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 127 - Intel SR4850HW4 | Product Guide - Page 128
Service Technicians Guide ƒ Help: The Help menu provides options for General Help and About, as described below. - General Help: Utility, the IPMI version, and copyright information. See the figure below. Figure 58. About Window 128 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 129
to use the interactive method to upgrade the firmware with the Firmware Update Utility. 1. Copy the following files to a USB flash memory device or CD-ROM. The current files are available from http://www.intel.com/support/motherboards/server/SR4850HW4/. - FWPIAUPD.exe - .hex, where is - Intel SR4850HW4 | Product Guide - Page 130
supported. 4. Power down the system by pressing and holding the power button on the front control panel. 5. Disconnect the AC power cords from the system and wait 60 seconds. 6. Connect the AC power cords and power up the system by pressing the power button. 130 Intel® Server Platforms SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 131
verify with the specified file. /inventory Shows the firmware versions from the specified hex file. If no hex existing file. This file is useful for support to troubleshoot any problems that may occur. Hidden Options /devinfo=file Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 131 - Intel SR4850HW4 | Product Guide - Page 132
operation. /nopc Overrides platform checking by disabling the compare of the current flash images device info block with that contained in the hex file. /noexit The utility will not exit fw transfer mode after entering it. 132 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 133
to be launched, EFI device drivers to be loaded, and operating systems to be booted. The combination of the EFI firmware and the EFI Shell provides device from driver Displays the contents of memory Dumps the variable store Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 133 - Intel SR4850HW4 | Product Guide - Page 134
drivers from a device Performs a cold reset Removes files or directories Sets size of a new file Delays for the specified number of microseconds Gets or sets the time Displays the contents of a file Displays version information Sets or displays a volume label 134 Intel® Server Platforms SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 135
PCI cards, memory boards, and the system fans to be hot-swapped, and the system components to be serviced. With the exception of the components described in this chapter, all servicing must be done by a qualified service technician. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 135 - Intel SR4850HW4 | Product Guide - Page 136
Service Technicians Guide Removing the Top Cover To remove the top cover, follow these instructions: 1. Observe the safety precautions, warnings, and cautions described in "Safety it. B A Figure 59. Removing the Top Cover TP01403 136 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 137
Top Cover To install the top cover, follow these instructions: 1. Observe the safety precautions, warnings, and cautions faceplate of the chassis. 5. Slide the server into the rack. A B Figure 60. Installing the Top Cover TP01404 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 137 - Intel SR4850HW4 | Product Guide - Page 138
Service Technicians Guide Hot-swapping a System Fan Assembly Two cooling fan assemblies are located at the front of the from the system. See letter "C" in the figure. B A C Figure 61. System Fan Location and Removal TP01445 138 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 139
Hard Disk Drives The server supports five hot-swap server. CAUTION To ensure proper airflow and server cooling, all drive bays must contain either a carrier with a hard drive installed in it or a carrier with an air baffle installed. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 140
Service Technicians Guide Determining ƒ Amber and green alternating flashing: Indicates hard drive is powered on and is rebuilding RAID, or it is powered on and has a fault condition. ƒ Amber flashing: Indicates Disk Drive Carrier 140 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 141
in the chassis, remove it and place it on a clean static-free work surface. For instructions, see "Removing a Hard Disk Drive". 6. Remove the four screws that hold the air baffle the Air Baffle from the Hard Disk Drive Carrier Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 141 - Intel SR4850HW4 | Product Guide - Page 142
Service Technicians Guide 9. Position the carrier as shown by Figure 66. 10. Position the drive in the carrier with the drive carrier handle. See letter "B" in the figure. A B TP01434 Figure 67. Installing Hard Disk Drive into Server 142 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 143
it on a clean, ESD-protected work surface. See letter "C" in the figure. 6. Install a replacement power supply or a filler panel. For instructions, see "Installing a Power Supply". A C B TP01451 Figure 68. Removing a Power Supply Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 143 - Intel SR4850HW4 | Product Guide - Page 144
Service Technicians Guide Installing a Power Supply 1. Remove the new power supply from the protective packaging and place it on a clean ESD- supply. 10. Use the LEDs on the power supply to confirm the power supply is functioning. 144 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 145
the server and to ensure proper cooling of the system. See the BIOS release notes for the BIOS that described in "Safety Information". 2. Remove the top cover. For instructions, see "Removing the Top Cover". 3. If you are using Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 145 - Intel SR4850HW4 | Product Guide - Page 146
Service Technicians Guide 7. Rotate the retention latch at the rear of the card slot into the up position card: see "Installing a Hot-plug PCI Add-in Card". 12. Install the top cover. For instructions, see "Installing the Top Cover". 146 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 147
and cautions described in "Safety Information". 2. Remove the top cover. For instructions, see "Removing the Top Cover". 3. Press the attention button for the . Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 147 - Intel SR4850HW4 | Product Guide - Page 148
's instructions. Record guide the front of the card into the slot shown by letter "D" in the figure. 9. Press the card down firmly until it seats into the slot. A B D C TP01429 Figure 72. Installing a Hot-plug PCI Add-in Card 148 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 149
to the system. 3. Power down the system and unplug both AC power cords to remove power from the server. 4. Remove the top cover. For instructions, see "Removing the Top Cover". 5. Disconnect any cables attached to the PCI card. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 149 - Intel SR4850HW4 | Product Guide - Page 150
Service Technicians Guide 6. Rotate the retention latch at the rear of the card slot into the up position. See . Attach the required cables to the PCI card. 13. Install the top cover. For instructions, see "Installing the Top Cover". 150 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 151
the Fibre Channel Module". 11. Install the memory board or memory board air baffle into Slot C. For instructions, see "Cold Insertion of a Memory Board". 12. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 151 - Intel SR4850HW4 | Product Guide - Page 152
Service Technicians Guide Installing the memory board or memory board air baffle into Slot C. For instructions, see "Cold Insertion of a Memory Board". 14. Install the top cover. For instructions, see "Installing the Top Cover". 152 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 153
, Memory RAID, or Memory Mirroring, you must power down your server before removing or installing any memory board or memory DIMMs. For instructions, see "Cold Removal of Memory Board" and "Cold Insertion of a Memory Board". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 153 - Intel SR4850HW4 | Product Guide - Page 154
the tab between the two holes in the direction of the arrow. See letter "A" in Figure 74. 5. Lift the memory board air baffle from the server. See letter "B" in the figure. A B TP01416 Figure 74. Removing Memory Board Air Baffle 154 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 155
2. Remove the top cover. For instructions, see "Removing the Top Cover". 3. Insert the memory board air baffle into the memory board slot with the arrow on the 2. Remove the top cover. For instructions, see "Removing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 155 - Intel SR4850HW4 | Product Guide - Page 156
attention LEDs do not turn off, your configuration may not support Hot-plug memory board activity. For instructions on non-Hot-plug memory board maintenance, see "Cold Removal of Memory Board" and "Cold Insertion of a Memory Board". 156 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 157
memory board handle to lift the memory board from the server. See letter "C" in the figure. 7. Install DIMMs, then reinstall the memory board, or install a memory board air baffle: - For instructions electrically damage the system. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 157 - Intel SR4850HW4 | Product Guide - Page 158
"A" in Figure 78. 4. Push the handle down into the fully-locked position. See letter "B" in the figure. 5. Install the top cover. For instructions, see "Installing the Top Cover". B A Figure 78. Installing Memory Board TP01454 158 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 159
guides and slide the memory board into the memory board slot. See letter "A" in Figure 78. 9. Push the handle down into the fully-locked position. See letter "B" in Figure 78. 10. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 160
identical memory DIMMs on each memory board. ƒ Use only DDR2 DIMMs. Other DIMMs will not fit into the socket. Attempts to force a nonDDR2 DIMM into a socket will damage either the socket or the DIMM. Figure 79. Use Only DDR2 DIMMs 160 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 161
two tabs labeled "B" in the figure. - Press on the tab labeled "C" in the figure. - Lift the memory board DIMM cover from the memory board. See letter "D" in the figure. B C D A TP01439 Figure 80. Remove Memory Board DIMM Cover Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 161 - Intel SR4850HW4 | Product Guide - Page 162
Service Technicians Guide 4. Open the 6. Install DIMMs in the correct order. See Figure 81 and "Rules for Adding Memory". 7. Position the DIMM above the socket. Align the notch on the bottom edge Figure 81. Install DIMMs TP01440 162 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 163
. A A B TP01456 Figure 82. Install Memory Board DIMM cover 11. Install the memory board. For instructions, see "Hot-insertion of a Memory Board" or "Cold Insertion of a Memory Board", depending on your server configuration. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 163 - Intel SR4850HW4 | Product Guide - Page 164
82. 8. Install the memory board or install a memory board air baffle into the memory board slot. For instructions, see "Hot-insertion of a Memory Board" or "Cold Insertion of a Memory Board", depending on your server configuration. 164 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 165
6 Technician's Serviceable Platform Components This chapter presents procedures that describe removal and installation of many components inside the system. Tools Log". Record the model and serial number of the system, all installed options, and any other pertinent information specific to the system. - Intel SR4850HW4 | Product Guide - Page 166
0.90 N-m (8 in-lb) 0.90 N-m (8 in-lb) Component Locations Use the following figures to help you locate components you may need to remove or disconnect to service components. 166 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 167
Slot 3) X VRM 10.2L RAID Cache Memory (DDR-2) connector FF Memory board D Front Panel connector GG Fibre Channel Module connector Intel® Management Module (IMM) HH Memory board C Figure 83. Main Board Component Locations Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 168
Backplane Board Component Locations A Item Description B C TP01449 A Control Panel connector B Main board connector C SCSI backplane board connector Figure 85. Front Panel Board Component Locations 168 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 169
disengage with the slots in the chassis. See letter "B" in the figure. 5. Lift the cover from the chassis. B A Figure 86. Removing the Top Cover TP01403 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 169 - Intel SR4850HW4 | Product Guide - Page 170
the System Installing the Top Cover To install the top cover, follow these instructions: 1. Observe the safety precautions, warnings, and cautions described in "Safety the figure. A B Figure 87. Installing the Top Cover TP01404 170 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 171
a processor ƒ Removing and installing a processor cache VRM converter ƒ Removing and installing a CD-ROM/DVD 3. Power down the server and disconnect both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 171 - Intel SR4850HW4 | Product Guide - Page 172
of the baffle. 12. Lift the baffle up to remove it. See letter "B" in the figure. A B A A Figure 88. Removing the Processor Air Baffle TP01413 172 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 173
backplane board. One tab is located on each side of the chassis. See letter "A" in Figure 89. A Figure 89. Installing the Processor Air Baffle TP01415 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 173 - Intel SR4850HW4 | Product Guide - Page 174
. Figure 90. Engaging the Processor Air Baffle Guides TP01415 3. To seat the air baffle, push down on it at the two locations where the word "memory" is written on the air baffle. 4. to the device in the 5 ¼" peripheral bay. 174 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 175
VRM specific instructions, see "Removing the Top Cover". 5. Slide the latches at each side of the chassis to the unlock position. See letter "A" in Figure 91. 6. Lift the center brace from the chassis. See letter "B" in the figure. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 176
Working Inside the System B A Figure 91. Removing the Center Brace TP01414 176 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 177
Installing the Center Brace 1. Set the center brace into position in the chassis. See Figure 92. 2. Slide the latches at each side of the chassis to the locked position. Figure 92. Installing the Center Brace TP01457 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 177 - Intel SR4850HW4 | Product Guide - Page 178
7 Servicing the Processors The Intel® Server Platform SR4850HW4 requires a minimum of one 64-bit Intel® Xeon® processor MP with 1MB L2 Cache or 64-bit Intel® Xeon® processor MP with 8MB L3 Cache. The following rules must be followed: ƒ Each processor socket must include either a processor thermal - Intel SR4850HW4 | Product Guide - Page 179
. 3. Power down the server and disconnect both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover". 5. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 179 - Intel SR4850HW4 | Product Guide - Page 180
socket. For instructions, see "Installing a Processor". 9. Install the processor air baffle. For instructions, see "Installing the Processor Air Baffle". 10. Install the top cover. For instructions, see "Installing the Top Cover". 180 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 181
blank. TP01428 Figure 94. Installing Thermal Blank 9. Install the processor air baffle. For instructions, see "Installing the Processor Air Baffle". 10. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 181 - Intel SR4850HW4 | Product Guide - Page 182
instructions, see "Installing the Processor Air Baffle". 13. Install the top cover. For instructions, see "Installing the Top Cover". NOTE Once the processor is removed, note that the release mechanism shows the socket is open. 182 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 183
Blank is installed, remove it. For instructions, see "Removing a Processor Thermal Blank". 7. Verify that the processor release mechanism is in the open position. See Figure 95. TP01424 Figure 95. Open Processor Socket Lever Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 183 - Intel SR4850HW4 | Product Guide - Page 184
Servicing the Processors 8. Position the processor over the socket, matching the two triangles and lining up the into Socket 10. Close the processor release lever. See Figure 97. TP01426 Figure 97. Close Processor Socket Lever 184 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 185
the server. 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover". 5. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 186
the processor air baffle. For instructions, see "Installing the Processor Air Baffle". 10. Install the top cover. For instructions, see "Installing the Top Cover". B A TP01459 Figure 98. Removing a Processor Cache VRM Converter 186 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 187
the processor air baffle. For instructions, see "Installing the Processor Air Baffle". 10. Install the top cover. For instructions, see "Installing the Top Cover". B C A TP01536 Figure 99. Installing a Processor Cache VRM Converter Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 187 - Intel SR4850HW4 | Product Guide - Page 188
, remove the VRM baffle: ƒ Push down at the top of the baffle to unlatch it. See letter "A" in Figure 100. ƒ Pull the cover out at an angle. See letter "B" in the figure. A B TP01539 Figure 100. Removing Processor 4 Core VRM Baffle 188 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 189
"B" and "C" in Figure 101. If you are removing the processor 4 VRM, see letter "B" and "C" in Figure 102. C B A Figure 101. Removing Processor 3 Core VRM TP01460 C B A TP01461 Figure 102. Removing Processor 4 Core VRM Converter Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 189 - Intel SR4850HW4 | Product Guide - Page 190
force. Notches in the VRM converter's connector and corresponding barriers on the main board's sockets prevent incorrect insertion. Forcing the wrong VRM converter into a connector can damage the VRM converter or the connector. 190 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 191
instructions, see "Cold Insertion of a Memory Board". 13. Install the top cover. For instructions, see "Installing the Top Cover". A B Figure 103. Installing Processor 3 VRM TP01421 A B Figure 104. Installing Processor 4 VRM TP01422 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 192
8 Servicing the RAID on Motherboard (ROMB) Components Installing and Removing the Intel® RAID Activation Key Installing the Intel® RAID Activation Key The optional Intel® RAID Activation Key provides access to the RAID functionality on the main board. 1. Observe the safety precautions, warnings, and - Intel SR4850HW4 | Product Guide - Page 193
of a Memory Board". 10. If you needed to remove a PCI card from slot 7, install the card. For instructions, see "Installing a Non-Hot-plug PCI Card". 11. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 193 - Intel SR4850HW4 | Product Guide - Page 194
of a Memory Board". 11. If you needed to remove a PCI card from slot 7, install the card. For instructions, see "Installing a Non-Hot-plug PCI Card". 12. Install the top cover. For instructions, see "Installing the Top Cover". 194 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 195
air baffle from Slot D. For instructions, see "Cold Removal of Memory Board". 6. Connect the cable inside of the battery pack. See letter "B" in Figure 106. A B TP01406 Figure 106. Install Cable Inside the Intel® RAID Smart Battery Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 195 - Intel SR4850HW4 | Product Guide - Page 196
Servicing the RAID on MotherBoard ( RAID Battery Cable TP01409 9. Fit the hooks on the back of the battery into the matching slots on the chassis. See Figure 108. A TP01407 Figure 108. Attach Intel® RAID Smart Battery to Chassis 196 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 197
from the chassis. 9. Install the memory board or the Memory Baffle air baffle into Slot D. For instructions, see "Cold Insertion of a Memory Board". 10. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 197 - Intel SR4850HW4 | Product Guide - Page 198
® RAID Activation Key is also required to activate ROMB. For instructions on installing the Intel® RAID Activation Key, see "Installing the Intel® RAID Activation Key". A B C TP01418 Figure 110. Installing the RAID DDR2-400 DIMM 198 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 199
. 8. Close the latches. 9. Install the memory board or the memory board air baffle into Slot C. For instructions, see "Cold Insertion of a Memory Board". 10. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 199 - Intel SR4850HW4 | Product Guide - Page 200
Servicing cover. For instructions, see "Removing the Top Cover". 5. Remove the memory boards from Slots C and D. For instructions, see "Cold Removal of Memory Board". 9. Bend and route the end of the cable beneath the two memory board and Fibre Channel Module locations. 10. If installed, remove the - Intel SR4850HW4 | Product Guide - Page 201
of a Memory Board". 12. Reinstall any other boards removed. Verify the cable is not pinched between the assemblies. 13. Install the top cover. For instructions, see "Installing the Top Cover". Replacing Removable Media Devices The Intel® Server Platform SR4850HW4 and SR4850HW4/M can accommodate - Intel SR4850HW4 | Product Guide - Page 202
Servicing the Peripheral Area Components 8. Lift up on the rear right corner of / DVD-ROM drive into the carrier or slide the empty carrier into the server. 12. Install the top cover. For instructions, see "Installing the Top Cover". 202 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 203
Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover". 5. Remove the new drive from its protective wrapper, and Assembling the CD-ROM/DVD-ROM Drive and Carrier Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 203 - Intel SR4850HW4 | Product Guide - Page 204
Servicing the Peripheral Area Components 10. Insert the CD-ROM/DVD-ROM drive the top cover. For instructions, see "Installing the Top Cover". B A TP01471 Figure 115. Inserting the CD-ROM/DVD-ROM Drive Carrier into the Platform 204 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 205
Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover". 5. Push the tabs at each side of the carrier filler 116. Removing 5 ¼ Peripheral Filler Panel from Server Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 205 - Intel SR4850HW4 | Product Guide - Page 206
on the 5 ¼ filler panel that came with your server. 10. If installing a replacement device, attach the Y-power cable to the device. 11. Slide the device or filler panel into the 5 ¼ bay until it clicks into place. See Figure 117. 206 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 207
Module provides server management firmware and functionality for the system. NOTES Do not install the Intel® Management Module or the GCM that is included with product code AXXIMMADV. The correct Intel® Management Module product code for the Intel® Server Platform SR4850HW4 and SR4850HW4/M is - Intel SR4850HW4 | Product Guide - Page 208
118. Installing the Intel® Management Module 10. Install the memory boards into Slots A and B. For instructions, see "Cold Insertion of a Memory Board". 11. Replace the top cover. For instructions, see "Installing the Top Cover". 208 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 209
memory boards into Slots A and B. For instructions, see "Cold Insertion of a Memory Board". 8. Replace the top cover. For instructions, see "Installing the Top Cover". B A A Figure 119. Removing the Intel® Management Module TP01467 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 210
boards is required for the server platform to function. If a board fails, first follow the steps below to remove the failed board and then follow the steps to install the replacement board. After all replacements are complete, install the top cover. For instructions on installing the top cover - Intel SR4850HW4 | Product Guide - Page 211
". 19. Remove the plastic PCI slot dividers: ƒ Push on the two release latches. See letter "A" in Figure 121. ƒ Lift the dividers from the server. See letter "B" in the figure. B A Figure 121. Removing the PCI Dividers TP01494 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 211 - Intel SR4850HW4 | Product Guide - Page 212
Servicing the Server Boards 20. If the optional external SCSI connector is the figure. 26. Install a replacement main board. For instructions, see "Installing the Main Board". C A B Figure 122. Removing the Main Board TP01465 212 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 213
Installing the Main Board To install the main board, follow these instructions: 1. Observe the safety precautions, warnings, and cautions described in "Safety fully seated. A B C Figure 123. Installing the Main Board TP01466 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 213 - Intel SR4850HW4 | Product Guide - Page 214
Figure 124. TP01493 Figure 124. Installing the PCI Card Guide 7. Connect the three-cable bundle from the power distribution board to the connectors on the main board. 8. Connect the chassis intrusion switch cable to the main board. 214 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 215
plug PCI Card". 20. Install all memory boards and memory board air baffles. For instructions, see "Cold Insertion of a Memory Board". 21. Install the processor air baffle. For instructions, see "Installing the Processor Air Baffle". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 215 - Intel SR4850HW4 | Product Guide - Page 216
a Hard Disk Drive". 5. Remove the top cover. For instructions, see "Removing the Top Cover". 6. Remove the main board. For instructions, see "Removing the Main Board". 7. Disconnect all cables attached to the SCSI backplane board. 216 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 217
in an anti-static bag. 12. Install the replacement SCSI backplane board or replace the power distribution board if necessary. For instructions, see "Installing the SCSI Backplane Board" and "Replacing the Power Distribution Board". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 217 - Intel SR4850HW4 | Product Guide - Page 218
Servicing the Server Boards Installing the SCSI Backplane Board 1. Observe the safety precautions, warnings, and cautions . See letter "D" in the figure. A B C B D A Figure 127. Installing the SCSI Backplane Board TP01476 218 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 219
the top cover. For instructions, see "Removing the Top Cover". 6. Remove the main board. For instructions, see "Removing the Main Board". 7. Remove the SCSI backplane board. For instructions, see "Removing the SCSI Backplane Board". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 219 - Intel SR4850HW4 | Product Guide - Page 220
in Figure 128. 9. Lift the board from the chassis. 10. Install the replacement power distribution board. For instructions, see "Installing the Power Distribution Board". B A TP01464 Figure 128. Removing the Power Distribution Board 220 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 221
Power Supply". 7. Install the main board. For instructions, see "Installing the Main Board". 8. Install the top cover. For instructions, see "Installing the Top Cover". A B TP01462 Figure 129. Installing the Power Distribution Board Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 221 - Intel SR4850HW4 | Product Guide - Page 222
from the chassis. See letter "D" in the figure. 8. Install the replacement front panel I/O board. For instructions, see "Installing the Front Panel I/O Board". A C B C D B Figure 130. Removing the Front Panel I/O Board TP01473 222 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 223
processor air baffle. For instructions, see "Installing the Processor Air Baffle". 7. Install the top cover. For instructions, see "Installing the Top Cover". D C B AB C Figure 131. Installing the Front Panel I/O Board TP01444 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 223 - Intel SR4850HW4 | Product Guide - Page 224
service representative or dealer for a list of approved replacement batteries. The following warning and translations are required by specific equipment manufacturer. Discard used batteries according to manufacturer's instructions. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering - Intel SR4850HW4 | Product Guide - Page 225
under all four prongs. 13. Install the memory board or the memory board air baffle into slot A. For instructions, see "Cold Insertion of a Memory Board". 14. Install the top cover. For instructions, see "Installing the Top Cover". Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 225 - Intel SR4850HW4 | Product Guide - Page 226
Technical Reference Creating DOS-bootable USB Flash Memory Device This section provides instructions for creating a DOS-bootable USB flash memory device using the Intel® Server Platform SR4850HW4 and SR4850HW4/M. This process depends on the BIOS and EFI correctly detecting both a USB floppy disk - Intel SR4850HW4 | Product Guide - Page 227
floppy disk drive to a USB connector on the server. 3. Attach the USB flash memory device to a USB connector on the server. 4. Power on the server. 5. When you see the following screen, press any key to enter the System Option Menu. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 227 - Intel SR4850HW4 | Product Guide - Page 228
, both the USB floppy disk drive and the USB flash memory device are detected. These are the TEAC* FD-05PUB 1026 and the IOMEGA* Mini128MB+IOM2B52.00. If the devices are not detected, see "Troubleshooting a USB Flash Memory Device". 228 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 229
. Reboot the server. 18. Enter the System Options Menu, as you did in step 5. 19. Select the "Boot Manager". Press . 20. Select the USB flash memory drive as the boot device. The system boots to DOS on the USB memory device. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 229 - Intel SR4850HW4 | Product Guide - Page 230
is EFI. 1. At the Shell command prompt, type EXIT to return to the System Option Menu. 2. Select "Boot Manager" 3. Select the correct boot device. 230 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 231
CPU Voltage Baseboard Temp 1 BBD COM1 EMP PCI PME Logic 2.5V FANs (6) INTELLIGENT PLATFORM MANAGEMENT BUS (IPMB) 5V 12V 3.3V -12V 1.25V 3.3V Standby LVDS-A Term LVDS Distribution Board Figure 133. Interconnect Block Diagram Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 231 - Intel SR4850HW4 | Product Guide - Page 232
4 Main board Memory 4 Main board Memory 1 Main board Fibre Channel 1 Main board VRM 1 VRM 2 PCI-X* 3 PCI Express* 4 XDP 1 Intel® 1 Management Module 120-pin connector Internal interface 1 x 5 Header Connector 232 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 233
Memory board USB 1 Video 1 COM1/EMP 1 COM2 1 Ethernet 2 SCSI 2 SM NIC 1 RAID Smart 1 Battery SATA Signal 1 DC Power 2 DC Signal 1 Memory 1 Memory Tape Back Up disk drive header Front Panel 34-pin Signal Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 233 - Intel SR4850HW4 | Product Guide - Page 234
blade docking connector with signals 1 x 12 pin, power 2 x 15 pin signal 1 x 12 pin, power Power blade docking connector with signals IEC filtered 15A receptacle 234 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 235
. Table 14. Pin 1 2 3 4 5 6 7 8 9 COM1/EMP Serial Connector Pin-out Signal Name RP_RTS_CONN_N COM1/EMP Serial Connector RP_RXD_CONN RP_TXD_CONN RP_DTR_CONN_N Ground RP_DSR_CONN_N RP_RTS_CONN_N RP_CTS_CONN_N RP_RI_CONN_N Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 235 - Intel SR4850HW4 | Product Guide - Page 236
of on-chip memory. Table 15. support DDCx, Display Data Channel* Standard) 13 VID_HSYNC (horizontal sync) 14 VID_VSYNC (vertical sync) 15 MONID2 (to support DDCx, Display Data Channel* Standard) Video Connector 5 10 15 1 6 11 236 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 237
(differential data line) B3 USBPxP (differential data line) B4 GND (ground) Dual Stacked USB Connector on Rear Panel 1 2 Triple Stacked USB Connector on Front Panel 1 2 3 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 237 - Intel SR4850HW4 | Product Guide - Page 238
Port 1 transceiver 1 23 DNW_MDIB_DP positive of differential pair Port 1 transceiver 1 16 DNW_MDIB_DN negative of differential pair Port 1 transceiver 2 18 DNW_MDIB_DP Dual Stacked Ethernet Connector 238 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 239
differential pair Port 2 transceiver 2 negative of differential pair Port 2 transceiver 3 positive of differential pair Port 2 transceiver 3 negative of differential pair Ground Dual Stacked Ethernet Connector Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 239 - Intel SR4850HW4 | Product Guide - Page 240
A1 TP_GMC_RJ45_YEL_LED_A Yellow LED Anode C1 TP_GMC_RJ45_YEL_LED_C Yellow LED Cathode A2 GMC_NIC_ACTLED_N Green LED Anode C2 GMC_NIC_ACTLED_R_N Green LED Cathode Server Management Ethernet Connector Green LED Yellow LED 240 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 241
External Ultra 320 SCSI VHDCI Connector As an option, the Server Platform can support a shielded external SCSI connection. This SCSI port is controlled by the 63 -REQ 64 -I/O 65 -DB(8) 66 -DB(9) 67 -DB(10) 68 -DB(11) Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 241 - Intel SR4850HW4 | Product Guide - Page 242
Figure 134. AC Power Input Connector External Ultra320* SCSI Connector (Optional) The Server Platform supports an optional shielded external SCSI connection on the back panel. This port is NC 54 GND 55 -ATN 56 GND 57 -BSY 242 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 243
. For instructions, see "Removing the Top Cover". 5. Move the jumper to pins specified for the required setting. For specific jumper block settings, see Figure 136. 6. Reinstall any boards or components that you removed in order to access jumper blocks. Intel® Server Platforms SR4850HW4 & SR4850HW4 - Intel SR4850HW4 | Product Guide - Page 244
2-3 = BIOS Recovery 1 - 2 = BIOS_CLR_CMOS 2 - 3 = Forced CMOS clear 1 - 2 = Circuit Breaker - Other 2 - 3 = Circuit Breaker - 100V 15Amp 1-2 = PHP Enabled 2-3 = PHP Disabled 1 - 2 = FRB3 timer enabled 2 - 3 = FRB3 timer disabled 244 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 245
are J3A1 on the I/O riser card and J6C1 on the Memory board. The I2C signals are from the SMB bus in the Intel® 82801EB I/O Controller Hub 5. The data and clock signals are 2 SMBDATA 3 SMBCLK 4 NC - pin removed 5 Ground Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 245 - Intel SR4850HW4 | Product Guide - Page 246
messages on the video screen. Prior to video initialization, beep codes inform you of errors. POST error codes are logged in the event log. The BIOS displays POST error codes on the video monitor. POST LEDs Eight light emitting diodes are used to indicate the raw binary output of port 80 - Intel SR4850HW4 | Product Guide - Page 247
controller (VGA) 0x72 Enabling the video controller (VGA) Remote Console 0x78 Resetting the console controller 0x79 Disabling the console controller 0x7A Enabling the console controller Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 247 - Intel SR4850HW4 | Product Guide - Page 248
BIOS setup 0xEA Flash Update 0xEE Calling Int 19. One beep unless silent boot is enabled. 0xEF Unrecoverable Boot failure/S3 resume failure Runtime Phase/EFI OS Boot 0xF4 Entering Sleep state 0xF5 Exiting Sleep state 248 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 249
close boot services (ExitBootServices represents the specific initialization activity. BIOS or option ROMs. POST Errors have three possible severities: • Fatal severity halts the system and requires the user to correct the problem Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 249 - Intel SR4850HW4 | Product Guide - Page 250
Insufficient Memory BIOS does not support the current stepping for processor 1 8181 BIOS does not support the current stepping for processor 2 8182 BIOS does not support the current stepping for processor 3 8183 BIOS does not support Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 251
8513 8518 8519 851A 851B 8520 CPUID, Processor Model are different Intel(R) Management Module firmware and FRUSDR update required. Processor Front Side Bus speed mismatch Processor Pause Pause Pause Pause Pause Pause Pause Pause Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 251 - Intel SR4850HW4 | Product Guide - Page 252
Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause 252 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 253
Memory mismatch. Board: D, DIMM: 1B Memory mismatch. Board: D, DIMM: 2A Memory mismatch. Board: D, DIMM: 2B Memory mismatch. Board: A, DIMM: 1A Memory correctable ECC error. Board: A, DIMM: 1B Memory Pause Pause Pause Pause Pause Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 253 - Intel SR4850HW4 | Product Guide - Page 254
Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause 254 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 255
halted because a fatal error related to the memory was detected. System halted because a fatal error a VRM is not installed.) BIOS Recovery Beep Codes Table 26. BIOS Recovery BIOS recovery succeeded, ready for power-down, reboot. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 255 - Intel SR4850HW4 | Product Guide - Page 256
by setting "POST Error Pause" to "disabled" in BIOS setup utility MAIN menu page. If "POST Error Pause" option is set to "disabled", the system will boot the O/S without user-intervention. The default value is set to "enabled". 256 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 257
some of this information when you run BIOS Setup. Table 27. Item System Equipment Log Manufacturer Name and Model Number Serial Number Date Installed Main board Memory board (A) Memory board (B) Memory board (C) Memory board (D) Power distribution board Intel® Management Module Front panel - Intel SR4850HW4 | Product Guide - Page 258
(3) Hot-plug PCI-Express* Slot (4) Hot-plug PCI-X* 133MHz Slot (5) PCI-X* 100MHz Slot (6) PCI-X* 100MHz Slot (7) Fibre Channel Module (optional) VRM 9.1 Converter (cache) VRM 10.2LD Converter (core) VRM 10.2LD Converter (core) 258 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 259
ICES-003 Class A Limit EMC Directive, 89/336/EEC: ƒ EN55022, Class A Limit, Radiated and Conducted Emissions ƒ EN55024, ITE Specific Immunity Standard ƒ EN61000-4-2, ESD Immunity (Level 2 Contact Discharge, Level 3 Air Discharge) ƒ EN61000-4-3, Radiated Immunity (Level 2) ƒ EN61000-4-4, Electrical - Intel SR4850HW4 | Product Guide - Page 260
Specifications in accordance with the instructions, may cause harmful Intel® products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 260 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 261
this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. ICES-003 (Canada) label which is located visibly on the external chassis. Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide 261 - Intel SR4850HW4 | Product Guide - Page 262
gotten bent.) ƒ Ensure the memory boards and Intel® Management Module are fully seated. ƒ Check for bent pins on processors. ƒ Check seating on all boards, VRM converters, and processors. ƒ Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and family of - Intel SR4850HW4 | Product Guide - Page 263
intel.com/support/motherboards/server/SR4850HW4/ Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support 2 68303634 (manual toll-free. - Intel SR4850HW4 | Product Guide - Page 264
1288. Once connected, dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 0114 For an updated support contact list, see http://www.intel.com/support/9089.htm/ 264 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 265
conform to Intel's publicly available specifications for a period of three (3) years after the date the Product was purchased from an Intel authorized distributor causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration - Intel SR4850HW4 | Product Guide - Page 266
your original authorized distributor for warranty service. Any replacement Product is warranted under this written warranty and is subject to the same limitations and exclusions for the remainder of the original warranty period. 266 Intel® Server Platforms SR4850HW4 & SR4850HW4/M Product Guide - Intel SR4850HW4 | Product Guide - Page 267
://www.intel.com/), call your local distributor or an Intel Customer Support representative. See "Getting Help" for telephone numbers. Returning a Defective Product Before returning any product, call your authorized dealer/distribution authority. Intel® Entry Server Platform SR1325TP1-E User Guide
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 |
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Intel
®
Server Platforms SR4850HW4 and
SR4850HW4/M
Product Guide
Order Number:
C92647-005
A guide for Technically Qualified Assemblers of Intel® Identified
Subassemblies/Products.