Intel SR6850HW4 Product Guide
Intel SR6850HW4 - Server Platform - 0 MB RAM Manual
 |
UPC - 735858179706
View all Intel SR6850HW4 manuals
Add to My Manuals
Save this manual to your list of manuals |
Intel SR6850HW4 manual content summary:
- Intel SR6850HW4 | Product Guide - Page 1
Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide Order Number: C92649-005 A guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products. i - Intel SR6850HW4 | Product Guide - Page 2
Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Copyright © Intel Corporation 2005. *Other brands and names may be claimed as the property of others. 2 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 3
you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server Platforms SR6850HW4 and SR6850HW4/M. For the latest version of this manual, see http://support.intel.com/support/motherboards/server/ Manual Organization This manual consists of four - Intel SR6850HW4 | Product Guide - Page 4
® server Power Budget Intel® Server Management For drivers Driver (for an extensive list of drivers available) Operating System Driver (for operating system drivers) For firmware and BIOS updates Firmware Update For diagnostics test software Diagnostics 4 Intel® Server Platforms SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 5
, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 5 - Intel SR6850HW4 | Product Guide - Page 6
cord is plugged into a wall AC outlet, the safety-grounding conductor in the power cord provides proper grounding only for the server. Users must provide additional, proper grounding for the rack and other devices installed in it. 6 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 7
. You must use a power cord that meets the following criteria: ƒ The power cored must have an IEC 320 C19 connector to plug into the power supply on the server. ƒ For North America or must be less than 4.5 meters (14.76 feet) long. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 7 - Intel SR6850HW4 | Product Guide - Page 8
or use an AC power cord that is not the exact type required. Surge Suppressor Recommendations: In geographic regions that are susceptible to electrical storms, we highly recommend that you plug the server into a surge suppressor. 8 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 9
performing any of the instructions. See also Intel® Server Boards and Server Chassis Safety Information on the Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD and/or at http://support.intel.com/support/motherboards/server/sb/cs-010770.htm. The power supply in this product - Intel SR6850HW4 | Product Guide - Page 10
the equipment manufacturer. Dispose of used batteries according to manufacturer's instructions. The system is designed to operate in a typical data power supply cord(s), because they serve as the product's main power disconnect. 10 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 11
Intel® Serverplatinen und -Servergehäusen auf der Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD oder unter http://support.intel.com/support/motherboards/server Stromanschlußstecker Ihres Systems wieder an. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 11 - Intel SR6850HW4 | Product Guide - Page 12
wird. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD http://support.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel 12 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 13
ce document avant de suivre toute instruction. Consultez Intel® Server Boards and Server Chassis Safety Information sur le Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD ou bien rendez-vous sur le site http://support.intel.com/support/motherboards/server/sb/cs010770.htm. Le - Intel SR6850HW4 | Product Guide - Page 14
ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. Le système a été conçu pour fonctionner dans un cadre de travail normal. moyen de mettre le système hors tension). 14 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 15
Intel® Server Boards and Server Chassis Safety Information en el Intel® Server Platforms SR6850HW4 and SR6850HW4/M Deployment Toolkit CD y/o en http://support.intel.com/support/motherbords/server de alimentación CA al sistema. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 15 - Intel SR6850HW4 | Product Guide - Page 16
correctamente instalada. Provisto de espacio suficiente como para acceder a los cables de alimentación, ya que éstos hacen de medio principal de desconexión del sistema. 16 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 17
sostituita in modo corretto. Utilizzare solo pile uguali o di tipo equivalente a quelle consigliate dal produttore. Per disfarsi delle pile usate, seguire le istruzioni del produttore. Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 17 - Intel SR6850HW4 | Product Guide - Page 18
una presa a muro correttamente installata. Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. 18 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 19
34 Intel® Local Control Panel 36 Platform Rear ...37 Processors ...39 Plug-in Voltage Regulator Module (VRM) Converters 39 System Memory ...39 Available Memory Configurations 40 Power Subsystem ...42 Cooling Subsystem ...44 Hot-swap PCI Slots ...45 Peripherals ...46 Hard Disk Drive Support 47 - Intel SR6850HW4 | Product Guide - Page 20
Firmware Interface (EFI) Shell 136 Part II: Service Guide 138 5 User Serviceable Platform Components 138 Tools and Supplies Needed 138 Equipment Log ...138 Removing and Installing the Top Cover 138 Removing the Top Cover 139 Installing the Top Cover 140 20 Intel® Server Platforms SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 21
Xeon® Processors 178 Processor VRM Requirements 179 Removing a Processor Thermal Blank 180 Installing a Processor Thermal Blank 182 Installing and Removing a Processor 183 Removing a Processor 183 Installing a Processor 184 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 21 - Intel SR6850HW4 | Product Guide - Page 22
the Core Processor VRM Converters 188 Installing a VRM Converter 189 8 Servicing the RAID on Motherboard (ROMB) Components 190 Installing and Removing the Intel® RAID Activation Key 190 Installing the Intel® RAID Activation Key 190 Removing the Intel® RAID Activation Key 192 Installing - Intel SR6850HW4 | Product Guide - Page 23
USB Flash Memory Device 223 Before Beginning...223 Create the DOS-bootable USB Flash Memory Device 224 Troubleshooting a USB Flash Memory Device 227 (Taiwan)...262 Korean RRL Compliance 262 Regulated Specified Components 263 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 23 - Intel SR6850HW4 | Product Guide - Page 24
Contents Getting Help ...264 Intel® Server Issue Report Form 267 Warranty...270 24 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 25
Power Supply Indicators 43 Figure 8. System Fan LED Indicator 44 Figure 9. Peripheral Area...46 Figure 10. Hard Disk Drive Carrier 47 Figure 11. CD-ROM/DVD-ROM Drive Carrier 48 Figure 12. Server Platform Block Diagram 49 Figure 13. Main Board Component Locations 51 Figure 14. Hot-Plug Memory - Intel SR6850HW4 | Product Guide - Page 26
Center Brace 176 Figure 91. Installing the Center Brace 177 Figure 92. Removing Thermal Blank 180 Figure 93. Installing Thermal Blank 182 Figure 94. Open Processor Socket Lever 184 Figure 95. Set Processor into Socket 185 26 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 27
219 Figure 123. Installing the Front Panel I/O Board 220 Figure 124. Removing the Battery 222 Figure 125. Interconnect Block Diagram 228 Figure 126. AC Power Input Connector 239 Figure 127. Main Board Jumper Locations 242 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide 27 - Intel SR6850HW4 | Product Guide - Page 28
27. Table 28. Table 29. Chassis Feature Summary 32 Power Indicator 45 Attention Indicator 45 BIOS Setup Utility Page Layout 62 Troubleshooting Guide 254 Product Certification Markings 259 Product Certification Markings 260 28 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 29
Part I: User's Guide Part 1: User's Guide describes the server platform and procedures that DO NOT REQUIRE the services of a qualified service technician. ƒ Section 1 provides a brief overview of the Intel® Server Platforms SR6850HW4 and SR6850HW4/M, focusing on the chassis features. In this chapter - Intel SR6850HW4 | Product Guide - Page 30
plug PCI-X* and PCI-Express* add-in cards; hot-swap, redundant power supply modules; hot-swap, redundant cooling fans, hot-plug memory with RAS features, and hot-swap hard disk drives. The server platform in a rack configuration is shown below. TP01503 Figure 1. Intel® Server Platforms SR6850HW4 and - Intel SR6850HW4 | Product Guide - Page 31
to the front panel, hard drives, and peripherals. The default configuration is the rack configuration. You must install the pedestal conversion kit to use your server platform in the pedestal configuration. 1 2 TP01504 Figure 2. Chassis Front View (Pedestal Configuration) 31 - Intel SR6850HW4 | Product Guide - Page 32
fans in a redundant (5+1) configuration ƒ Ten hot-swap 1-inch Ultra320* SCSI hard disk drives ƒ Four hot-plug memory boards (OS support required) ƒ RAID on MotherBoard (ROMB) with a battery-backed DDR2 400MHz DIMM for disk cache 32 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 33
ƒ Server Management support via Intel® Management Module ƒ Remote management ƒ Emergency Management Port (EMP) ƒ Intelligent Platform Management Interface (IPMI) 1.5 compliant, partial IPMI 2.0 compliance ƒ Wired For Management (WfM) 2.0 compliant ƒ Remote diagnostics support ƒ System power - Intel SR6850HW4 | Product Guide - Page 34
hard drive/slot failure or rebuild in process. Amber Fast Blinking (~2.5 Hz) Hard drive rebuild interrupted or rebuild on empty slot. Indicates LAN activity status. Off Idle On Inactive No access Blinking Active Access 34 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 35
Processor or DIMM disabled Amber, On Critical Alarm Critical Power Supply, Blower, Voltage, or Temperature failure. Amber, Blinking Non-critical Alarm Redundant Power Supply is useful to identify a server that is to be serviced. Resets the system. Turns system power on and off. Turn System - Intel SR6850HW4 | Product Guide - Page 36
power supply, blower, voltage, or temperature failure Amber, Blinking Non-critical Alarm Redundant power supply or blower failure. Non-critical blower, voltage, or temperature failure. Indicates LAN activity status. Off Idle 36 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 37
rear of the platform. A B C D EF 1 234 56 7 P I GH J K L N MO TP01507 Item A B C Description Video port, standard VGA compatible, 15-pin connector Serial port connector. Emergency Management Port access is provided through the serial port. PCI Slots Slot 1 PCI Express* x8 (hot-plug - Intel SR6850HW4 | Product Guide - Page 38
Mbps Amber On - 1000 Mbps AC input power connector Power supply LEDs Power supply release Active power supply blank System ID LED (blue) DC Jack Server Management RJ-45 connector (GCM) Figure 6. Rear Accessible Components 38 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 39
Processors The Intel® Server Platform SR6850HW4 supports from one to four 64-bit Intel® Xeon® Processor MP with 1MB L2 Cache or 64-bit Intel® Xeon® Processor MP with 8MB L3 Cache. These processors are targeted for multiprocessor servers. Several architectural and microarchitectural enhancements have - Intel SR6850HW4 | Product Guide - Page 40
point, and will remain in this non-redundant state until the failing board and/or memory can then be replaced. This configuration allows for hot-replacement of failing memory boards and hot-add and hotreplacement of memory DIMMs. 40 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 41
this board in the system memory configuration. The activity is transparent to the operating system, - Memory Hot Add: You can increase the memory capacity of the system while the operating system is active. In a RAID or Mirror configuration, you can remove one memory board at a time to upgrade - Intel SR6850HW4 | Product Guide - Page 42
system supports (1+1) power cord redundancy. This feature allows the system to be powered by two separate AC sources. In the 1+1 configuration, the system continues to operate without interruption if one of the AC sources fails. 42 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 43
lost. The LED is not lit when the power supply is turned off by powering down the platform. This green LED is driven by internal circuitry and is lit whenever the AC power cord is plugged in to an active AC power source. Figure 7. Power Supply Indicators NOTE Proper system cooling requires that - Intel SR6850HW4 | Product Guide - Page 44
processor heatsink baffle must always be in place. Systems that are not fully configured with four processors and four memory boards must keep the processor heatsink and memory board fillers installed to maintain proper cooling. 44 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 45
) Definition Off Normal: Normal Operation On Attention: Power fault or Operational problem at this slot Blinking Locate: Slot is being identified at the user's request. NOTE If you hot-remove a PCI card without following the proper procedure, power will automatically be turned off to the - Intel SR6850HW4 | Product Guide - Page 46
Description Peripherals The Intel® Server Platform SR6850HW4 supports the following peripheral devices: ƒ Ten hot-swap hard drives bay (1-inch Ultra320* DVD-ROM / CD-ROM drive Hard drives (ten). Figure 9. Peripheral Area TP01508 46 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 47
disk drives have different cooling, power and vibration characteristics, Intel validates specific hard disk drive types in the Intel® Server Platform SR6850HW4. See the Intel® Server Platform SR6850HW4 Tested Hardware and Operating System List for a list of the supported drives. Hot-Swap Hard Disk - Intel SR6850HW4 | Product Guide - Page 48
contains the following system boards: ƒ Front panel board ƒ SCSI backplane board ƒ Power distribution board ƒ SATA-to-IDE Adapter board The following figure shows a block diagram of the system and the board set within the system. 48 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 49
Figure 12. Server Platform Block Diagram 49 - Intel SR6850HW4 | Product Guide - Page 50
Motherboard (ROMB) support. A BC D E F G H I JK L HH GG M N FF EE O DD P CC Q BB R AA S Z CPU 3 CPU 4 CPU 2 CPU 1 T Item A B C D E F G H I J K YX W Description Generic Communication Module (GCM) Intel® RAID Activation Key PCI-X* 100MHz (Slot 7) PCI-X* 100MHz (Slot 6) PCI Express - Intel SR6850HW4 | Product Guide - Page 51
Processor with Intel XScale® Microarchitecture provides support for PCI-X* and contains Intel XScale® technology to support ROMB. - Intel® 82801EB I/O Controller Hub 5 (Southbridge) provides support for system BIOS, USB2.0, and SATA. ƒ Advanced I/O Architecture - One hot-plug x8 PCI Express* slot - Intel SR6850HW4 | Product Guide - Page 52
the LSI* 53C1030 SCSI controller. The server platform supports RAID 0, 1, 5, 10, and 50 configurations. A 2MB flash component and a non-volatile SRAM store the LSI* code and hardware configuration information. To activate this feature Intel® RAID Activation Key must be installed into the holder on - Intel SR6850HW4 | Product Guide - Page 53
PCI host interface The Intel® Server Board SE8500HW4 Main Board has a standard DB15 video connector. Fibre Channel Module Support The Intel® Fibre Channel Module has a dedicated slot media access control (MAC), PCI, and PCI-X* bus interfaces, an on-chip buffer memory, and an integrated physical layer - Intel SR6850HW4 | Product Guide - Page 54
DIMM is malfunctioning and needs to be replaced. LED off: The DIMM is functioning properly. LED on: Error LED for DIMM slot 2A (J3B2). The DIMM is malfunctioning and needs to be replaced. LED off: The DIMM is functioning properly. 54 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 55
Hot-Plug Memory Board LEDs Front Panel I/O Board The Intel® Server Platform SR6850HW4 Front Panel I/O board provides access to the video and USB interfaces. A TP01488 A Front panel board connector Figure 15. Front Panel Board Component Location The Intel® Server Platform SR6850HW4 and SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 56
-pin SCA-2 blind-mate connectors to mate with SCSI drives on the two buses ƒ Enclosure management ƒ SCSI Accessed Fault-Tolerant Enclosures (SAFTE) Interface Specification ƒ SCSI Power Control 56 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 57
docking connectors for the hot-swappable power supply modules and distributes power to the main board and SCSI backplane. The board also contains EEPROM FRU information storage. Server Management The Baseboard Management Controller (BMC) monitors system platform management events and logs their - Intel SR6850HW4 | Product Guide - Page 58
platform, the BMC is also the chassis bridge controller, providing integrated ICMB support. ICMB transports server management information between chassis in a cluster configuration that can contain multiple servers and peripherals. 58 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 59
Intel® Management Module ensure to update the BMC with the correct server firmware. The firmware is updated after the server is powered on. Using incorrect BMC firmware may affect operation of the front control panel's power button. Powering On the Server To power on the server, press the power - Intel SR6850HW4 | Product Guide - Page 60
with the power button does not remove all power from the system. The +3.3V standby power is still available to the system even when it is not running. To remove standby power from the system, unplug all power cords from the system. 60 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 61
Utility (Syscfg) ƒ The Intel® Server Platform SR6850HW4 and SR6850HW4/M User Guide (this document) ƒ Adobe* Acrobat Reader The Intel® Server Platforms SR4850HW4/M and SR6850HW4/M Deployment Toolkit comes with an HTML user interface that can be used to: ƒ Access the drivers for the on-board - Intel SR6850HW4 | Product Guide - Page 62
use and support for pointing devices may be limited. The BIOS Setup Utility is accessed from the System Options Menu. To access the Systems Options Menu, boot the server. During POST, you will see a note telling you the key to press to accesses the System Options Menu. Press the key when you - Intel SR6850HW4 | Product Guide - Page 63
sensitive. The Keyboard Command Bar supports the following key presses: Table 5. Key Up Arrow Down arrow Left and Right Arrow BIOS Setup: Keyboard Commands Option Execute Command Description The key is used to activate sub-menus when the selected feature - Intel SR6850HW4 | Product Guide - Page 64
memory menu option and enter a sparing threshold, between 1 and 15. 10. Select View and Configure Memory Board X option, where X is the memory board that is to be enabled as the spare. 11. Verify Board Status displays "Healthy". 64 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 65
prompt to save the changes. The server reboots to activate the changes. Memory RAID If the server contains four memory boards with equal memory capacity, the system can be configured for Memory RAID. With Memory RAID, data is written normally to three of the memory boards and the fourth is held in - Intel SR6850HW4 | Product Guide - Page 66
to send a reset system configuration request to the server is to use the NVRAM_CLR jumper at location J4A4 on the main board. See letter "A" in Figure 17 to locate the jumper block. Use the instructions following the diagram. 66 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 67
NVRAM Clear jumper at location J4A4 on the main board to cover pins 2 and 3. 6. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 7. Plug in the power cords. 8. Power on the system. 9. Wait for the system to boot into the Error Manager and report the NVRAM has been - Intel SR6850HW4 | Product Guide - Page 68
still holding down the reset button, press the power button. 5. Release the On/Off button and Intel® Server Platform SR6850HW4 and SR6850HW4/M. This package is available at: http://support.intel.com/support/motherboards/server/s/ 68 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 69
iflash32.exe and the binary input file to a USB flash memory device. 3. Run the iflash32 utility through the command-line for input. This option is only supported in conjunction with the "/u" option is successfully completed. This option is only supported in conjunction with the "/u" option. If - Intel SR6850HW4 | Product Guide - Page 70
memory device, see "Creating DOS-bootable USB Flash Memory Device", page 224. To create a DOS-bootable CD ROM see the instructions . 5. Power down the system and unplug both AC power cords. 6. Remove the top cover. For instructions, see Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 71
supports redirection of both video and keyboard through a serial link (COM port). When console redirection is enabled, local (host server server reboots (as in AT&D0) or becoming unresponsive to server of handshaking, the server is prevented from function. The BIOS supports multiple consoles, some - Intel SR6850HW4 | Product Guide - Page 72
EFI Boot Service ExitBootServices. The operating system is responsible for continuing the Console Redirection after that point. BIOS console redirection is a text console and any graphical data such as a logo are not redirected. 72 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 73
Platform Management Bus (IPMB) to the appropriate management controller. Sample Setup for Console Redirection Below is an example of how to configure the console/host and server the key. The server reboots and console redirection is enabled. 13. Power down the server and configure the - Intel SR6850HW4 | Product Guide - Page 74
Server Platform Utilities LSI Logic* MPT SCSI Utility The LSI Logic* MPT SCSI Utility provides a way to configure SCSI features. This configuration utility is accessed by pressing - during POST, right after the memory ". 74 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 75
The boot adapter list allows you to add or remove boot adapters. This screen is shown by the figure below. Figure 19. Boot Adapter List The Global Properties List screen allows you to set the properties for all adapters being controlled. This screen is shown by the following figure. Figure 20. - Intel SR6850HW4 | Product Guide - Page 76
message is displayed: Scanning for devices... NOTE If the RAID on Motherboard (ROMB) feature is not enabled, the following message will be displayed: Current Firmware does not support IME RAID type. Press any key to continue. 76 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 77
Low to High (0..Max) ]" or "[High to Low (Max..0) ]" ƒ Removable Media Support: "[None]", "[Boot Drive Only]", or "[With Media Installed]" ƒ CHS (Cylinder Head ]" ƒ Spin up delay (seconds): "[1]" to "[15]" ƒ Secondary Cluster Server: "[No]" or "[Yes]" ƒ Termination: "[Auto]" ƒ - Intel SR6850HW4 | Product Guide - Page 78
Server Platform Utilities Figure 22. Device Properties The Device Properties Menu shows options for devices attached to the adapter. It is a large menu and requires the use of the arrow keys provided before discarding the changes. 78 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 79
If you made changes before choosing to exit this menu, the Exit menu provides three options: "", "", and "". To exit the utility, select "". After exiting, the system will reboot. - Intel SR6850HW4 | Product Guide - Page 80
Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The PCT checks the hardware configuration for incorrect assembly issues. Results are shown for field replaceable units (FRUs), such as the installed processor modules, the server board, disks, and memory. The Platform Confidence - Intel SR6850HW4 | Product Guide - Page 81
processors, memory and hard disks you have installed, press - to exit the test and review the troubleshooting section in the PCT manual configuration of your Intel-based server. The SCW supports IPMI 2.0, 1.5, and later compatible platforms. It performs the following activities: ƒ Set - Intel SR6850HW4 | Product Guide - Page 82
boot your server from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The Start screen provides a brief description of the Server Configuration Wizard. Figure 24. System Configuration Wizard Start Screen 82 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 83
driver installations. ƒ Server Configuration Utilities: The Server Configuration Utilities button allows you to manually set up the server the server for the following: ƒ Main board ƒ FRU devices ƒ SDRs ƒ Chassis type ƒ Firmware version ƒ BIOS version ƒ Channels ƒ Users ƒ Advanced Feature Support - Intel SR6850HW4 | Product Guide - Page 84
folder in the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. ƒ Configure this server with a server. ƒ Configure the Users on this server: The Configure Users checkbox allows you to configure the users supported on this server. ƒ Configure Advanced Features on this server - Intel SR6850HW4 | Product Guide - Page 85
HSC, firmware, and BIOS that are installed on the server. Configuring SDRs platform. Field Replaceable Units (FRUs) Each server comes with the FRUs pre-programmed, but you may want to refresh them from a current Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. The SCW supports - Intel SR6850HW4 | Product Guide - Page 86
Advanced IMM LAN Channel on this server: The Advanced IMM LAN Channel checkbox allows user to configure the Intel® Management Module LAN channel. This option is available only on the Intel® Management Module - Advanced Edition. 86 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 87
the settings shown are the current settings for this LAN channel on the server. Unless otherwise noted, all fields on this screen must have valid data entered in. ƒ Static IP: The Static IP radio button allows you to manually set the Host IP Address, the Subnet Mask, the Gateway IP Address and - Intel SR6850HW4 | Product Guide - Page 88
the MAC address for the server's IP address. Press this button if the resolution attempt failed because the server was not connected to the network. You will see the same dialog box when resolving the Backup Gateway MAC Address. 88 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 89
channel. Figure 29. LAN Channel Setup Screen 2 When this screen is displayed, the settings shown are the current settings for this LAN channel on the server. The continue button is enabled at all times on this screen. ƒ Enable LAN Access: Enable LAN Access allows you to enable or disable the LAN - Intel SR6850HW4 | Product Guide - Page 90
BMC or other management controllers, or perform system actions such as resets, power on/off, and watchdog activation are disallowed. ƒ Operator: All BMC commands are allowed, except for configuration 38.4kbps, 57.6kbps or 115.2kbps. 90 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 91
you to configure the LAN alert settings for this LAN channel on the server. The availability of all settings on this display depends on the setting of IP, such as 192.168.0.2. ƒ Resolve Alert Destination 1 MAC Address: Instructs the SCW to resolve the MAC address of the first alert destination IP - Intel SR6850HW4 | Product Guide - Page 92
Address: The Resolve Alert Destination 2 MAC Address checkbox, if enabled, instructs the SCW to attempt to automatically resolve the MAC for this LAN channel on the Intel® Management Module- Advanced Edition system configuration. 92 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 93
Modem Channel The Serial/Modem channel option is available on both the Intel® Management Module- Professional Edition and Intel® Management Module- Advanced Edition system configurations. The Serial/Modem Connection The last screen sets data specific to paging, if paging is desired on the server. 93 - Intel SR6850HW4 | Product Guide - Page 94
Modem Dial Command edit box allows you to enter the modem dial command string. This string is transmitted every time a Platform Event Page is sent. This string is sent before the paging string to indicate to the modem how to dial. 94 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 95
Serial/Modem Configuration Screen 2 - Configuring Remote Server Management Options for a Serial / Modem Connection This screen allows you to continue to enter the necessary settings to configure the serial/modem channel. Figure 33. - Intel SR6850HW4 | Product Guide - Page 96
Server Platform Utilities ƒ System Phone Number: The System Phone Number edit box allows you to enter the phone number used screen. Therefore, it is not necessary to enter the Alert Destination Phone Number with the Paging String. 96 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 97
ƒ Blackout Period Edit Box: The Blackout Period edit box allows you to enter the time, in minutes, between successive pages. The valid range is [0 - 255] where 0 disables the blackout period. ƒ Alert Paging Filters: If you press the Alert Paging Filters button, the SCW will display the following - Intel SR6850HW4 | Product Guide - Page 98
and Serial/Modem channels. A maximum of four users are supported by the Intel® Server Platforms SR6850HW4 and SR6850HW4/M. The screens allow configuration of user settings like username, if all of the users are configurable. 98 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 99
Configure Users Screen The Configure Users Screen provides a mechanism for configuring user access to LAN and Serial/Modem channels. The maximum number of users that can be configured for a system depends on that system. The screens allow configuration of user settings like username, password, and - Intel SR6850HW4 | Product Guide - Page 100
this User checkbox is provided to Enable Telnet feature for this user on the Advanced IMM LAN Channel. This option is available only on the platform configuration that uses the Intel® Management Module - Advanced Edition. 100 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 101
length of the asset tag is determined at runtime based on the FRUAREA, which is not known until the Asset Tag is saved to the server. It must have a minimum of two characters. The Continue button is disabled until a System Asset Tag has been entered. Figure 38. Setting the System Asset - Intel SR6850HW4 | Product Guide - Page 102
features. The Advanced Features are available only on the platform configuration that uses the Intel® Management Module- Advanced Edition. Advanced Features Configuration . Figure 39. Advanced Features Configuration Screen 1 102 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 103
memory from the managed server shall be compressed, encrypted, and sent over the Internet using IP to a remote client. In addition, keyboard and mouse activity server. Telnet Settings The Common CLI (CCLI) provides a common syntax for command-line interface commands across the channels and platforms - Intel SR6850HW4 | Product Guide - Page 104
. The default is 80. The valid range is 1 - 65535. ƒ HTTP Host Name: The HTTP Host Name edit box allows the HTTP Host Name for this server to be set. The HTTP Host Name is the domain name of the system. 104 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 105
HTTPS Port: The HTTPS Port edit box allows the HTTPS Port number for this server to be set. The HTTPS port is the port on which the SSL connection is is loaded and in case the operating system hangs. The BMC provides support for sending mail via SMTP, the Simple Mail Transport Protocol. ƒ Sender - Intel SR6850HW4 | Product Guide - Page 106
the server's configuration, the SCW displays a file save dialog, allowing you to enter a location and file name where the configuration is to be saved. The file/open dialog follows the standard Windows file/open dialog scheme. 106 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 107
/or altered the settings, the SCW saves the data to the server. The SCW exits and the BMC Configuration Utility perform this save function. Running Utilities from the SCW If you selected Server Configuration Utilities from the Server Configuration Start Screen, shown below, you will be brought to an - Intel SR6850HW4 | Product Guide - Page 108
will vary by system configuration. The radio button options on the Utilities menu come from the MENU.CNF file on the Intel® Server Platforms SR4850HW4 and SR6850HW4 Server Deployment Toolkit CD. When the utility chosen to run has completed its execution, you are returned to the screen from where - Intel SR6850HW4 | Product Guide - Page 109
Creating Diskettes If you selected Create Diskettes from the Server Configuration Start Screen, shown below, you will be brought to an area of the utility from which you can create driver and utility diskettes. Figure 45. System Configuration Wizard Start Screen 109 - Intel SR6850HW4 | Product Guide - Page 110
Server Platform Utilities Selecting the Create Diskettes button on the start screen displays the screen shown in the figure the diskette set has been created, you are returned to the "Create Operating System Diskettes" screen. 110 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 111
to create. Until you select an option, the Continue button is disabled /grayed out. After you select the device driver or function and press the Continue button, the Server Configuration SCW will display a message stating how many diskettes are required. When you press the OK button on that dialog - Intel SR6850HW4 | Product Guide - Page 112
USB flash memory device, you must copy the utility from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD and follow the instructions in the README.TXT file. For the latest version of the FRUSDR package, see http://support.intel.com/support/motherboards/server/SR6850HW4/ The - Intel SR6850HW4 | Product Guide - Page 113
/h Displays usage information. /d {smb,fru,sdr} Only displays requested area. /cfg filename.cfg Uses custom CFG file. /p Pause between blocks of data. Copyright (c) 1997-2004 Intel Corporation, All Rights Reserved 113 - Intel SR6850HW4 | Product Guide - Page 114
. The board, Chassis and Product FRU areas end with an END OF FIELDS CODE, which indicates there is no more data in this area. 114 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 115
FIELDS CODE Display Product Area Product Information Area (Version 1, Length 80) Unicode Country Base = 00h Manufacturer Name (ASCII) = Intel Product Name (ASCII) = MP Server Part Number (ASCII Product Version (ASCII) = Serial Number (ASCII Asset Tag (ASCII) = Mftr FRU File ID (ASCII - Intel SR6850HW4 | Product Guide - Page 116
Server Platform Utilities Additional Field (ASCII) = END OF FIELDS CODE The SDR non-volatile storage area is displayed in hex commands are user interactive and require you to input a choice when you run the FRUSDR Load Utility. 116 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 117
, the internal use area is never compared; this utility considers all bytes of the internal use area as dynamic and subject to change by the firmware. In the board area, the manufacturing date and time, and the board area checksum are also not compared, although the rest of the board area - Intel SR6850HW4 | Product Guide - Page 118
to the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD. 2. Exit the SCW. 3. Type CD SELVIEW to change to the SELViewer folder. 4. Read the selview.txt file. This is the release notes for the SELViewer Utility. These release notes may contain special instructions for running - Intel SR6850HW4 | Product Guide - Page 119
instructions are Otherwise, after the SEL records are read from the server, all SEL record information is displayed with one system Utility main window supports the arrow keys, , , , and to pan across the display window. It also supports the key to move forward - Intel SR6850HW4 | Product Guide - Page 120
Server Platform Utilities The main window is shown in the following diagram. Figure 47. SEL Viewer Utility Main Window 120 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 121
The SEL Viewer Utility displays the event logs in either an interpreted, textual form or in raw hexadecimal format as read from the server. You can choose your display format. In the figure below, the hexadecimal format is displayed. Figure 48. SEL Records in HEX Format Table 4 provides the - Intel SR6850HW4 | Product Guide - Page 122
extension of ".sel". This file is saved in the format in which it is displayed: in interpreted text format or in raw hexadecimal format. 122 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 123
50. SEL Properties - Clear SEL: Under the SEL pull-down menu, Clear SEL deletes all SEL entries from the nonvolatile storage area of the server and it removes all entries from the main window table. The confirmation message shown below prompts you to confirm the deletion. Figure 51. Confirmation for - Intel SR6850HW4 | Product Guide - Page 124
. Use the arrow keys to select between topics and use the or keys to move between panes. To dismiss the help window, press key. See the figure below for the General Help screen. Figure 52. General Help Window 124 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 125
FRU Viewer Utility provides a way for you view the server management subsystem's product level Field Replaceable Unit information. The board Utility. You can run this utility either directly from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD or from a DOS device. To run - Intel SR6850HW4 | Product Guide - Page 126
the FRU Viewer Utility from the Intel® Server Platforms SR4850HW4 and SR6850HW4 Deployment Toolkit CD graphical user interface key. Graphical User Interface (GUI) When the utility is first started, it loads the FRU records from the server Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 127
of attribute names or values you select in the first window. The FRU Viewer Utility main window supports the arrow keys, , and to move around in the display window. It also supports the key to move forward to the next column and to move back to the previous column. Use - Intel SR6850HW4 | Product Guide - Page 128
Left/Right arrows and . The key toggles insert and overwrite editing while in the edit box and this is noted with "INS" or "OVR", displayed in the lower-right corner of the dialog box. Figure 55. File Open Dialog Box 128 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 129
Name edit box supports full editing capabilities with the following keys: , , Left/Right arrows and . The key toggles insert and menu, System FRUs provides a way to select a specific FRU entry from the server. This is shown in Figure 56. After you choose a FRU, the display - Intel SR6850HW4 | Product Guide - Page 130
modes. When the resolution mode is changed, FRU data is read again from the server and displayed. When High resolution mode is selected, the utility displays FRU data as shown in Figure 58 . Figure 58. High Resolution Mode 130 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 131
topics and the bottom pane displays information about the selected topic. Use the arrow keys to select between topics and use the or keys to move between panes. To dismiss the help window, press key. See the figure below for the General Help screen. Figure 59. Help Window - About - Intel SR6850HW4 | Product Guide - Page 132
it in non-interactive mode by supplying the command with any options. For information on the command-line options, see Table 8. Download the latest firmware release from http://support.intel.com/support/motherboards/server/SR6850HW4/ Running the Firmware Update Utility The following procedure shows - Intel SR6850HW4 | Product Guide - Page 133
A jumper at location J1B1 on the Intel® Management Module must cover pins 1 firmware and configuration over the SMBUS interface. For this, use the /dirhsc option with the utility. However, boot block updates are not supported with the /dirhsc option using the command-line interface utility. 4. Power - Intel SR6850HW4 | Product Guide - Page 134
exiting firmware transfer mode and re-entering firmware transfer mode after programming the boot code. /noexit The utility will not exit firmware transfer mode after entering it, except when the restart boot option is specified. 134 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 135
the specified file. /inventory Shows the firmware versions from the specified hex file. If . This file is useful for support to troubleshoot any problems that may occur. Hidden Options valid with the update operation. /nopc Overrides platform checking by disabling the compare of the current - Intel SR6850HW4 | Product Guide - Page 136
size] [;MMIO] dmpstore drivers [-b] [-lXXX] Description Changes drives. For example, entering fs0: and pressing the key changes the drive to driver Displays the contents of memory Dumps the variable store Displays drivers 136 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 137
Dumps known guide ids Displays help information Edits in HEX mode Provides conditional constructs (scripts only) Loads a driver Displays a bitmap file on the screen Loads a PCI option ROM Obtains directory listings Maps sname to device path Dumps Memory or Memory Mapped IO Dumps memory map Creates - Intel SR6850HW4 | Product Guide - Page 138
open or a system fan removed any longer than necessary; system cooling could be reduced. The server comes with a removable top cover that allows the PCI cards, memory boards, and the system fans to be hot-swapped, and the system components to be serviced. With the exception of the components 138 - Intel SR6850HW4 | Product Guide - Page 139
this chapter, all servicing must be done by a qualified service technician. Removing the Top Cover To remove the top cover, follow these instructions: 1. Observe the the tabs on the cover disengage with the slots in the chassis. 5. Lift the cover to remove it. A B Figure 61. Removing the - Intel SR6850HW4 | Product Guide - Page 140
top cover towards the front of the chassis until it is fully closed. 4. Tighten the captive screws on the faceplate of the chassis. 5. Slide the server into the rack. B A Figure 62. Installing the Top Cover TP01514 140 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 141
. You can remove and install these fans without turning off the power to the server. Each fan uses an amber LED to indicate a failed fan precautions described in "Safety Information", page 5. 2. Remove the top cover. For instructions, see "Removing the Top Cover", page 139. 3. Locate the fan you are - Intel SR6850HW4 | Product Guide - Page 142
figure. 6. Set the replacement fan into place. Wait for the replacement fan to spin up. 7. Install the top cover. For instructions, see "Installing the Top Cover", page 140. A B TP01515 Figure 64. System Fan Location and Removal 142 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 143
Hot-swapping Hard Disk Drives The server supports ten hot-swap drive carriers. Each carrier holds a -color activity LED: ƒ Amber flashing: Indicates the hard drive is active. ƒ Amber and green alternating flashing: Indicates hard drive is powered on and is rebuilding RAID, or it is powered on and - Intel SR6850HW4 | Product Guide - Page 144
User Serviceable Platform Components Removing a Hard Disk Drive 1. Observer the safety, ESD, and other precautions described in "Safety cage on a clean, static-free work surface. B A TP01566 Figure 66. Removing a Hard Disk Drive 144 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 145
server supports ten hot-swap drive carriers. Each carrier houses a standard one-inch high hard drive (SCSI-2 or SCSI-3). CAUTION To allow proper airflow and server remove it and place it on a clean static-free work surface. For instructions, see "Removing a Hard Disk Drive", page 144. 6. Remove the - Intel SR6850HW4 | Product Guide - Page 146
User Serviceable Platform Components 9. Position the carrier as shown by Figure 68. 10. Position the drive in the drive carrier handle. See letter "B" in the figure. A B TP01569 Figure 69. Installing Hard Disk Drive into Server 146 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 147
with two power supplies, you can replace a failed or failing power supply without powering down the server. CAUTIONS The Intel® Server Platforms SR6850HW4 and SR6850HW4/M each support up to two power supplies. If your server is configured with a single power supply, you must have an active fan blank - Intel SR6850HW4 | Product Guide - Page 148
fan blank into the power supply bay until it stops. 4. Push the handle against the face of the power supply or active fan blank until it is securely held in the power supply bay. B A Figure 71. Removing a Power Supply TP01574 148 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 149
for performing a hot-plug operation with PCI cards and installing and removing non-hot-plug PCI cards. Cards can be hot-swapped in PCI slots 1 through 5. The server must be powered down to install or remove a card from PCI slots six and seven. CAUTION Expansion slot covers must be installed on all - Intel SR6850HW4 | Product Guide - Page 150
the card slot into the down position. See letter "C" in Figure 72. - To install a replacement PCI card: see "Installing a Hot-plug PCI Add-in Card", page 152. 12. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 150 Intel® Server Platforms SR6850HW4 and SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 151
", page 5. 2. Remove the top cover. For instructions, see "Removing the Top Cover", page 139. 3. Press attention button at the rear of the slot. NOTE Press the attention button again within five seconds to abort the hot-plug operation. 4. Wait for the PCI slot power LED at the rear if the - Intel SR6850HW4 | Product Guide - Page 152
board down until it seats in its connector. If you are installing a full- length card, guide the front of the card into the slot shown by letter "D" in the figure. 9. Press the card down firmly until it seats into the slot. 152 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 153
Class 2 or limited power source limits and must use appropriate interconnecting cabling in accordance with the national electrical code during installation. 10. Move the retention latch at the rear of the card slot into the closed position. 11. Connect any required cabling to the PCI add-in board - Intel SR6850HW4 | Product Guide - Page 154
system. 3. Power down the system and unplug both AC power cords to remove power from the server. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 139. 5. Disconnect any cables attached to the PCI card. 154 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 155
or inside a static-free plastic bag. 10. Install an expansion slot cover over the empty slot or install a replacement PCI card: - To install an expansion slot cover: align the cover with the slot from the rear of the chassis. Press the cover into the slot. Move the bracket at the rear of the chassis - Intel SR6850HW4 | Product Guide - Page 156
of the Fibre Channel Module slot into the open position. See letter "A" in Figure 74. 8. Pull up on the Fibre Channel Module to remove it. See letter "B" in the figure. A C B Figure 74. Removing a Fibre Channel Module TP01497 156 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 157
down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 139. 5. Remove the memory board or memory board air baffle from Slot C. For instructions, see "Cold Removal of Memory Board", page 165. 6. Being careful not to touch the - Intel SR6850HW4 | Product Guide - Page 158
card. 14. Install the memory board or memory board air baffle into Slot C. For instructions, see "Cold Insertion of a Memory Board", page 165. 15. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 158 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 159
configured in the BIOS setup utility for Maximum Compatibility, Memory RAID, or Memory Mirroring, you must power down your server before removing or installing any memory board or memory DIMMs. For instructions, see "Cold Removal of Memory Board" and "Cold Insertion of a Memory Board", page 165. 159 - Intel SR6850HW4 | Product Guide - Page 160
the tab between the two holes in the direction of the arrow. See letter "A" in Figure 76. 5. Lift the memory board air baffle from the server. See letter "B" in the figure. B A TP01521 Figure 76. Removing Memory Board Air Baffle 160 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 161
5. 2. Remove the top cover. For instructions, see "Removing the Top Cover", page 139. 3. Insert the memory board air baffle into the memory board slot with the arrow on the tab pointing to the right. The memory board air baffle will lock into the memory board slot. See Figure 77. TP01522 Figure 77 - Intel SR6850HW4 | Product Guide - Page 162
properly. DIMM 2A Status LED (amber) LED on: Error LED for DIMM slot 2A (J3B2). The DIMM is malfunctioning and needs to be replaced. LED off: The DIMM is functioning properly. Figure 78. Memory Module Buttons and LEDs 162 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 163
on or blinking. If the LEDs do not turn off, your configuration may not support hot-plug memory board activity. For instructions on non-hot-plug memory board maintenance, see "Cold Removal of Memory Board" and "Cold Insertion of a Memory Board", both on page 165. 4. Once all the board LEDs are off - Intel SR6850HW4 | Product Guide - Page 164
. See letter "B" in the figure. 5. Press the attention button to power on the memory board. 6. Install the top cover. For instructions, see "Installing the Top Cover", page 140. B A Figure 80. Installing Memory Board TP01454 164 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 165
air baffle from the server. For instructions, see "Removing Memory Board Air Baffle", page 160. 7. Ensure the handle on the memory board is in the open / up position. 8. Align the ends in the card guides and slide the memory board into the memory board slot. See letter "A" in Figure 80. 9. Push - Intel SR6850HW4 | Product Guide - Page 166
memory DIMMs on each memory board. ƒ Use only DDR2 DIMMs. Other DIMMs will not fit into the socket. Attempts to force a nonDDR2 DIMM into a socket will damage either the socket or the DIMM. Figure 81. Use Only DDR2 DIMMs 166 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 167
can damage the connector. DIMMs are keyed and can be inserted in only one memory board. For instructions, see "Hot Removal of a Memory Board" on page 161, or "Cold Removal of Memory Board" on page 165, depending on your server configuration 3. Remove the memory board DIMM cover from the memory - Intel SR6850HW4 | Product Guide - Page 168
See Figure 83 and "Rules for Adding Memory", page 166. 7. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket. See letter "B" securely. See letter "D" in the figure. 168 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 169
D A B C DIMM 1B DIMM 1A DIMM 2B DIMM 2A Figure 83. Install DIMMs TP01440 10. Install the memory board DIMM cover on the memory board: - Line up the two tabs labeled "A" in Figure 84. - Press on the tab labeled "B" in the figure. A A B Figure 84. Install Memory Board DIMM cover TP01456 169 - Intel SR6850HW4 | Product Guide - Page 170
air baffle into the memory board slot. For instructions, see "Hot Insertion of a Memory Board" on page 164, or "Cold Insertion of a Memory Board"on page 165, depending on your server configuration. 9. Re-install the top cover. 170 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 171
on the front of the chassis for several seconds. 3. After the server shuts down, unplug both AC power cords to remove standby power from the server. 4. Provide some electrostatic discharge (ESD) protection by wearing an antistatic wrist strap attached to chassis ground of the system-any unpainted - Intel SR6850HW4 | Product Guide - Page 172
to service components. A BC D E F G H I JK L HH GG M N FF EE O DD P CC Q BB R AA S Z CPU 3 CPU 4 CPU 2 CPU 1 T Item A B C D E F G H I J K L M N YX W Description Generic Communication Module (GCM) Intel® RAID Activation Key PCI-X* 100MHz (Slot 7) PCI-X* 100MHz (Slot 6) PCI Express - Intel SR6850HW4 | Product Guide - Page 173
Front panel connector Intel® Management Module Item FF GG HH Description connector Memory board D Fibre Channel Module connector Memory board C Figure 85 B connector Hot-swap hard drive connectors (ten) Main Power connector I/O connector Figure 86. SCSI Backplane Board Component Locations - Intel SR6850HW4 | Product Guide - Page 174
the right front tab location, then the left front before releasing the rear tabs. 6. Pull up on the processor air baffle to remove it. See letter "B" in the figure. B A A A A TP01558 Figure 88. Removing the Processor Air Baffle 174 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 175
Installing the Processor Air Baffle 1. Set the processor air baffle in place near the front of the system. See letter "A" in Figure 89. 2. Push down at the to engage the front two tabs. See the two letters "C" in the figure. A B C B C TP01559 Figure 89. Installing the Processor Air Baffle 175 - Intel SR6850HW4 | Product Guide - Page 176
to the steps to remove and install the processor air baffle when directed in specific procedures. the system. 3. Power down the server and disconnect both AC power cords. 4. Remove the top cover. For instructions, see "Removing 176 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 177
Installing the Center Brace 1. Set the center brace into position in the chassis. See Figure 91. 2. Slide the latches at each side of the chassis to the locked position. Figure 91. Installing the Center Brace TP01561 177 - Intel SR6850HW4 | Product Guide - Page 178
7 Servicing the Processors The Intel® Server Platform SR6850HW4 requires a minimum of one 64-bit Intel® Xeon® processor MP with 1MB L2 Cache or 64-bit Intel® Xeon® processor MP with 8MB L3 Cache. The following rules must be followed: ƒ Each processor socket must include either a processor thermal - Intel SR6850HW4 | Product Guide - Page 179
on the clean ESD-protected work surface, place them with their pins facing down. Do not stack processors on top of each other. Processor VRM Requirements This server platform requires the installation of two types of Voltage Regulator Modules (VRMs). The VRMs necessary depend on the number - Intel SR6850HW4 | Product Guide - Page 180
the processor air baffle. For instructions, see "Installing the Processor Air Baffle", page 175. 10. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. TP01621 Figure 92. Removing Thermal Blank 180 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 181
181 - Intel SR6850HW4 | Product Guide - Page 182
processor air baffle. For instructions, see "Installing the Processor Air Baffle", page 175. 10. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. TP01428 Figure 93. Installing Thermal Blank 182 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 183
peripheral devices connected to the server. 3. Power down the server and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle", page 174. 6. Position - Intel SR6850HW4 | Product Guide - Page 184
Thermal Blank is installed, remove it. For instructions, see "Removing a Processor Thermal Blank", page 180. 7. Verify that the processor release mechanism is in the open position. TP01531 Figure 94. Open Processor Socket Lever 184 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 185
is evenly tightened. Do not fully tighten one screw at a time. 14. Install Processor VRMs and Processor Cache VRMs as necessary. For instructions, see "". 15. Install the processor air baffle. For instructions, see "Installing the Processor Air Baffle", page 175. 16. Re-install the top cover. For - Intel SR6850HW4 | Product Guide - Page 186
For instructions, see "Installing the Processor Air Baffle", page 175. 10. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. B A TP01540 Figure 96. Removing a VRM Converter from the Main Board 186 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 187
all peripheral devices connected to the server. 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle", page 174. 6. Open - Intel SR6850HW4 | Product Guide - Page 188
baffle to unlatch it. See letter "A" in Figure 98. ƒ Pull the cover out at an angle. See letter "B" in the figure. A B TP01539 Figure 98. Removing Processor 4 VRM Baffle 188 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 189
. If required, install processor VRM(s). See "Processor VRM Requirements" for VRM requirements. See "Installing a VRM Converter" for instructions, page 189. 11. Install the VRM baffle. 12. Install the memory boards or memory board air baffles into Slots C and D. For instructions, see "Cold Insertion - Intel SR6850HW4 | Product Guide - Page 190
of Memory Board", page 165. 6. If a PCI card is in Slot 7, remove it to expose the Intel® RAID Activation Key holder. For instructions on removing a PCI card, see "Removing a Non-Hot-Plug PCI Card", page 154. 7. Remove the new Intel® RAID Activation Key from its package 8. Insert the Activation Key - Intel SR6850HW4 | Product Guide - Page 191
the Intel® RAID Activation Key 9. Install the memory board air baffle or the memory board into Slot C. For instructions, see "Cold Insertion of a Memory Board", page 165. 10. If you needed to remove a PCI card from slot 7, install the card. For instructions, see "Installing a Non-Hot-Plug PCI Card - Intel SR6850HW4 | Product Guide - Page 192
lift the Intel® RAID Activation Key from the holder. 9. Store the Intel® RAID Activation Key in an anti-static bag. 10. Install the memory board air baffle or the memory board into Slot C. For instructions, see "Cold Insertion of a Memory Board", page 165. 11. If you needed to remove a PCI card from - Intel SR6850HW4 | Product Guide - Page 193
and Removing the Intel® RAID Smart Battery Installing the Intel® RAID Smart Battery Support for a DDR2 DIMM serves as memory for the Intel® IOP332 I/O Processor, and as a disk cache to store write data to the drives. If power to the Intel® IOP332 I/O Processor with Intel® XScale® Microarchitecture - Intel SR6850HW4 | Product Guide - Page 194
Servicing the RAID on Motherboard Components slots on the chassis. See Figure 101. A TP01547 Figure 102. Attach Intel® RAID Smart Battery to Chassis 10. Push the battery to the left to latch the battery into place. See Figure 103. 194 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 195
battery holder to open it. 8. Remove the Intel® RAID Smart Battery from the chassis. 9. Install the memory board or the Memory Baffle air baffle into Slot D. For instructions, see "Cold Insertion of a Memory Board". 10. Re-install the top cover. For instructions, see "Installing the Top Cover", page - Intel SR6850HW4 | Product Guide - Page 196
RAID Activation Key is also required to activate ROMB. For instructions on installing the Intel® RAID Activation Key, see "Installing the Intel® RAID Activation Key". A B C TP01543 Figure 104. Installing the RAID DDR2-400 DIMM 196 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 197
AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove the memory board or the memory board air baffle from Slot C. For instructions, see "Cold Removal of Memory Board", page 165. 6. Gently spread the retaining clips at each end of the RAID DIMM - Intel SR6850HW4 | Product Guide - Page 198
Servicing power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove any memory boards or memory board air baffles from Slots C and D. For instructions, see "Cold Removal of Memory of the cable beneath the two memory board and Fibre Channel Module - Intel SR6850HW4 | Product Guide - Page 199
12. Install the memory boards or memory board air baffles into Slots C and D. For instructions, see "Cold Insertion of a Memory Board", page 165. cover. For instructions, see "Installing the Top Cover", page 140. Replacing Removable Media Devices The Intel® Server Platform SR6850HW4 accommodates a - Intel SR6850HW4 | Product Guide - Page 200
Servicing the RAID on Peripheral Area Components 5. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle", page 174. 6. Disconnect the SATA and power cable from /DVD-ROM Drive from the Carrier 200 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 201
all peripheral devices connected to the system. 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove the CD-ROM / DVD-ROM drive carrier from the server. For instructions, see "Removing the CD-ROM/DVD-ROM - Intel SR6850HW4 | Product Guide - Page 202
B A Figure 109. Inserting the DVD-ROM/CD-ROM Drive into the Server TP01578 13. Connect the front panel cable to the SCSI backplane board. 14. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. 202 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 203
connected to the system. 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top figure. B A TP01552 Figure 110. Removing 5 ¼ Peripheral Filler Panel from Server 7. Remove the screws that attach the slide rails to the filler panel. - Intel SR6850HW4 | Product Guide - Page 204
, attach the Y-power cable to the device. 11. Slide the device or filler panel into the 5 ¼ bay until it clicks into place. See Figure 111. 12. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. 204 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 205
described in "Safety Information", page 5. 2. Turn off all peripheral devices connected to the system. 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Disconnect the cable between the front panel board - Intel SR6850HW4 | Product Guide - Page 206
it is securely seated in the front of the server. 3. Connect the cable between the Front Panel Control Module and the SCSI backplane board. 4. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 206 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 207
Intel® Management Module provides the server management firmware and functionality for the system. NOTE Do not install the Intel® Management Module or the GCM that is included with product code AXXIMMADV. The correct Intel® Management Module product code for the Intel® Server Platform SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 208
10. Install memory boards or memory board air baffles into Slot A and B. For instructions, see "Cold Insertion of a Memory Board", page 165. 11. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 208 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 209
and unplug both AC power cords. 4. Remove the top cover. For instructions, see "Removing the Top Cover", page 144. 5. Remove the memory boards or memory board air baffles from Slots A and B. For instructions, see "Cold Removal of Memory Board", page 165. 6. Remove the Intel® Management Module. In - Intel SR6850HW4 | Product Guide - Page 210
VRM Converter" and "Removing the Core Processor VRM Converters" on pages 186 and 188 respectively. 11. Remove the Intel® RAID Smart Battery if it is installed. For instructions, see "Removing the Intel® RAID Smart Battery", page 195. 12. Remove the Intel® RAID Activation Key if it is installed. For - Intel SR6850HW4 | Product Guide - Page 211
brace. For instructions, see "Removing the Center Brace", page 176. 14. Remove the plastic PCI slot dividers" ƒ Push on the two release latches. See letter "A" in Figure 115. ƒ Lift the dividers from the server. See letter "B" in the figure. B A Figure 115. Removing the PCI Dividers TP01494 15 - Intel SR6850HW4 | Product Guide - Page 212
the figure. 19. Lift the board from the chassis. See letter "C" in the figure. 20. Install a replacement main board. For instructions, see "Installing the Main Board", page 213. C A B Figure 116. Removing the Main Board TP01556 212 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 213
Installing the Main Board To install the main board, follow these instructions: 1. Observe the safety precautions, warnings, and cautions described in "Safety Information", page 5. 2. Set the main board into the chassis and slide it to the rear - Intel SR6850HW4 | Product Guide - Page 214
the center brace. For instructions, see "Removing the Center Brace", page 176. 9. Remove the main board. For instructions, see "Removing the Main Board", page 210. 10. Disconnect all cables attached to the SCSI backplane board. 214 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 215
in the figure. 13. Tilt the SCSI backplane board towards the rear of the server and lift it from the system. See letters "C" and "D" in the figure the replacement SCSI backplane board or replace the power distribution board if necessary. For instructions, see "Installing the SCSI Backplane Board" and - Intel SR6850HW4 | Product Guide - Page 216
86. 12. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 13. Install the hot-swap hard drives and hard drive carriers. For instructions, see "Installing a Hard Disk Drive Assembly", page 146. 216 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 217
, warnings, and cautions described in "Safety Information", page 5. 2. Remove the power supplies. For instructions, see "Removing a Power Supply or an Active Fan Blank", page 147. 3. Remove the main board. For instructions, see "Removing the Main Board", page 210. 4. Remove the SCSI backplane - Intel SR6850HW4 | Product Guide - Page 218
the main board. For instructions, see "Installing the Main Board", page 213. 7. Install the top cover. For instructions, see "Installing the Top Cover", page 140. A B TP01564 Figure 121. Installing the Power Distribution Board 218 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 219
, and cautions described in "Safety Information", page 5. 2. Remove the top cover. For instructions, see "Removing the Top Cover". 3. Remove the processor air baffle. For instructions, see "Removing the Processor Air Baffle", page 174. 4. Disconnect all cables attached to the front panel I/O board - Intel SR6850HW4 | Product Guide - Page 220
instructions, see "Installing the Processor Air Baffle", page 175. 8. Re-install the top cover. For instructions, see "Installing the Top Cover", page 140. D C B AB C Figure 123. Installing the Front Panel I/O Board TP01444 220 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 221
power. When the battery weakens, it loses voltage and the system settings stored in CMOS RAM and the Real Time Clock (such as the date and time) can be incorrect. Contact your customer service . 3. Power down the system and unplug both AC power cords. 4. Remove the top cover. For instructions, see - Intel SR6850HW4 | Product Guide - Page 222
. 13. Install the memory board or the memory board air baffle into slot A. For instructions, see "Cold Insertion of a Memory Board", page 165. 14. Install the top cover. For instructions, see "Installing the Top Cover", page 140. 222 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 223
Technical Reference Creating DOS-bootable USB Flash Memory Device This section provides instructions for creating a DOS-bootable USB flash memory device using the Intel® Server Platform SR6850HW4. This process depends on the BIOS and EFI correctly detecting both a USB floppy disk drive and the USB - Intel SR6850HW4 | Product Guide - Page 224
disk drive to a USB connector on the server. 3. Attach the USB flash memory device to a USB connector on the server. 4. Power on the server. 5. When you see the following screen, press any key to enter the System Option Menu. 224 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 225
Option Menu for the list of boot devices. In the example below, both the USB floppy disk drive and the USB flash memory device are detected. These are the TEAC* FD-05PUB 1026 and the IOMEGA* Mini128MB+IOM2B52.00. If the devices are not detected, see "Troubleshooting a USB Flash Memory Device". 225 - Intel SR6850HW4 | Product Guide - Page 226
Reboot the server. 18. Enter the System Options Menu, as you did in step 5. 19. Select the "Boot Manager". Press . 20. Select the USB flash memory drive as the boot device. The system boots to DOS on the USB memory device. 226 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 227
Troubleshooting a USB Flash Memory Device Problems detecting the USB flash memory device: 1. Check to see if the USB flash memory device the partition created is set to "active". 6. Power cycle the server. 7. Remove all other bootable media from the server. Problems booting to the USB flash device - Intel SR6850HW4 | Product Guide - Page 228
SENSOR DATA RECORDS FRU INFO & CONFIG DEFAULTS CODE (updateable) RAM - Chassis ID - Baseboard ID - Power State Intel® Management Module Power Connector To Power Distribution Board Figure 125. Interconnect Block Diagram 228 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 229
. Table 12. Type Signal Signal SCSI SCSI SCSI Fans SATA DC Power DC Power Signal Chassis Intrusion Cable and Connector Descriptions Qty From To 1 Main Processor Memory board Connector ROMB DIMM Fiber Channel Module VRM9.1 Module VRM10.2 Module PCI-X* Connector PCI Express* Connector XDP Intel - Intel SR6850HW4 | Product Guide - Page 230
backplane SATA to IDE Converter 2-pin header Signal 1 SCSI backplane Mainboard 100-pin (Multi-Signal Function) Signal 1 SCSI backplane Front Panel 30-pin Signal DC Power 1 SCSI backplane PDB 1 x 12 Power Header 230 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 231
Signal Video USB SATA to IDE Adapter Signal SATA DC Power Fan Module Non LCD/LCD Module Power distribution board DC Power and Signal Signal DC Power DC Power Signal DC Power Power Supply DC Power AC Power Qty From To Interconnect Description 1 SCSI backplane 5 ¼ Peripheral Devices - Intel SR6850HW4 | Product Guide - Page 232
Intel® Management Module. This provides the ability to perform emergency management through an external modem. The RS-232 connection can be monitored by the BMC when the system is in a powered RP_CTS_CONN_N RP_RI_CONN_N 232 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 233
, 15-pin connector. Onboard video is supplied by the Radeon* 7000 component with 16MB of on-chip memory. Table 15. Video Connector Pin-out Pin (to support DDCx, Display Data Channel* Standard) 13 VID_HSYNC (horizontal sync) 14 VID_VSYNC (vertical sync) 15 MONID2 (to support DDCx, - Intel SR6850HW4 | Product Guide - Page 234
) 2 USBPxM (differential data line) 3 USBPxP (differential data line) 4 GND (ground) Dual Stacked USB Connector on Rear Panel Triple Stacked USB Connector on Front Panel 1 1 2 2 3 234 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 235
30 LANB1000_N_R Lower (Port 1) yellow speed LED cathode, green LED anode 31 DNW_LINKA10_N Upper (Port 2) green status LED cathode signal indicating Port 2 activity 32 DNW0_ACT_N_R Upper (Port 2) green status LED anode to 100-ohm pull-up to 3.3V Standby 33 DNW_LINKA100_N Upper (Port 2) green - Intel SR6850HW4 | Product Guide - Page 236
DNW_MDIA_DP 5 DNW_MDIA_DN 3 DNW_MDIA_DP 10 DNW_MDIA_DN 8 DNW_MDIA_DP 2 DNW_MDIA_DN Power Signals 4, +1.8V Standby 7, 9, 12, 14, 17, 22, 25 1, of differential pair Ground Dual Stacked Ethernet Connector 236 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 237
Connector (GCM) The main board provides an RJ45 connector for Server Management connection. Below are the pin descriptions. Table 18. Server Management Ethernet Connector Pin Signal Description 1 GCM_NIC_RDM 2 GCM_NIC_RDP 3 4 5 6 7 GCM_NIC_TDM 8 GCM_NIC_TDP A1 TP_GMC_RJ45_YEL_LED_A - Intel SR6850HW4 | Product Guide - Page 238
External Ultra320* SCSI VHDCI Connector As an option, the Server Platform can support a shielded external SCSI connection. This SCSI port is controlled by GND -BSY -ACK -RST -MSG -SEL -C/D -REQ -I/O -DB(8) -DB(9) -DB(10) -DB(11) 238 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 239
is required to ensure the power consumption of the server does not exceed the power that can be supplied by a single AC power circuit. When the system has two power supplies installed, a separate AC power circuit is needed for each power supply to guarantee the AC power circuit capability is not - Intel SR6850HW4 | Product Guide - Page 240
server is connected to a low-line power circuit ƒ The server has a single power supply installed ƒ The server is fully configured with four processors, 16 x4 GB DIMMs, ten hard disk drives, and all PCI slots are filled ƒ The server 240 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 241
Password Clear BIOS Write Protect BIOS Recovery NVRAM Clear A Default Default Default Default 3 J4A1 Enabled 3 J4A2 Enabled 3 J4A3 Enabled 3 J4A4 Enabled Circuit Breaker Type B 3 J4G3 Default 100 V 15 A CPU 3 CPU 4 CPU 2 CPU 1 Name Password Disable or Clear BIOS WP BIOS - Intel SR6850HW4 | Product Guide - Page 242
headers are J3A1 on the I/O riser card and J6C1 on the memory board. The I2C signals are from the SMB bus in the Intel® 82801EB I/O Controller Hub 5. The data and clock signals are V Standby SMBDATA SMBCLK NC - pin removed Ground 242 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 243
Progress Code Progress Code Definition Host Processor 0x10 Power-on initialization of the host processor (Boot Strap Processor) 0x11 Host processor cache initialization (including AP) 0x12 Starting Application processor initialization 0x13 SMM initialization Chipset 0x21 Initializing - Intel SR6850HW4 | Product Guide - Page 244
keyboard input buffer 0x95 Instructing keyboard controller to run Self Test (PS2 only) Mouse (USB) 0x98 0x99 0x9A 0x9B Fixed Media Resetting the mouse Detecting the mouse Detecting the presence of mouse Enabling the mouse 244 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 245
(PEIM) DXE Core 0xE4 Entered EFI driver execution phase (DXE) 0xE5 Started dispatching drivers 0xE6 Started connecting drivers DXE Drivers 0xE7 Waiting for user input 0xE8 Checking password 0xE9 Entering BIOS setup 0xEA Flash Update 0xEE Calling Int 19. One beep unless silent boot - Intel SR6850HW4 | Product Guide - Page 246
the specific initialization activity. Based upon the to correct the problem and reboot the PCI Resource Conflict Severity Major Major Major Major Major Major Fatal Major Response Pause Pause Pause Pause Pause Pause Halt Pause 246 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 247
3 BIOS does not support the current stepping for processor 4 Watchdog Timer Expired on Last Boot OS boot Watchdog Timer Expired On Last Boot Cache size mismatch CPUID, Processor stepping are different CPUID, Processor Model are different Intel(R) Management Module firmware and FRUSDR update required - Intel SR6850HW4 | Product Guide - Page 248
Memory board with Processor(s) Board: C Incompatible Memory board with Processor(s) Board: D Incompatible Memory board with Processor(s) Board: A, DIMM: 1A Memory bad or missing Board: A, DIMM: 1B Memory Pause Pause Pause Pause 248 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 249
Board: C, DIMM: 1B Memory mismatch. Board: C, DIMM: 2A Memory mismatch. Board: C, DIMM: 2B Memory mismatch. Board: D, DIMM: 1A Memory mismatch. Board: D, DIMM: 1B Memory mismatch. Board: D, DIMM: 2A Memory mismatch. Board: D, DIMM: 2B Memory mismatch. Board: A, DIMM: 1A Memory correctable ECC error - Intel SR6850HW4 | Product Guide - Page 250
Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Pause Warning Pause 250 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 251
memory was detected. System halted because a fatal error related to the system motherboard hardware was detected. FRB3 failure (processor failure) CPU: empty slot CPU: no processors CPU: configuration error (example VID mismatch) CPU: Configuration error (example BSEL mismatch) Power fault: DC power - Intel SR6850HW4 | Product Guide - Page 252
Model Number Serial Number Main board Memory board (A) Date Installed Memory board (B) Memory board (C) Memory board (D) Power distribution board Intel® Management Module Front panel board Control Module (with or without LCD) SCSI backplane Processor Speed and Cache Monitor Keyboard Mouse - Intel SR6850HW4 | Product Guide - Page 253
B3) Hard Disk Drive (B4) Power Supply (1) Power Supply (P2) Hot-plug PCI Express* Slot (1) Hot-plug PCI Express* Slot (2) Hot-plug PCI Express* Slot (3) Hot-plug PCI Express* Slot (4) Hot-plug PCI-X* 133MHz Slot (5) PCI-X* 100MHz Slot (6) PCI-X* 100MHz Slot (7) Fibre Channel Module (optional) VRM - Intel SR6850HW4 | Product Guide - Page 254
gotten bent.) ƒ Ensure the memory boards and Intel® Management Module are fully seated. ƒ Check for bent pins on processors. ƒ Check seating on all boards, VRM converters, and processors. ƒ Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and family of - Intel SR6850HW4 | Product Guide - Page 255
) ƒ EN61000-4-3, Radiated Immunity (Level 2) ƒ EN61000-4-4, Electrical Fast Transient (Level 2) ƒ EN61000-4-5, AC Surge ƒ EN61000-4-6, Conducted RF ƒ EN61000-4-8, Power Frequency Magnetic Fields ƒ EN61000-4-11, Voltage Dips and Interrupts ƒ EN61000-3-2, Limit for Harmonic Current Emissions ƒ EN61000 - Intel SR6850HW4 | Product Guide - Page 256
: Intel Corporation 2800 Center Drive DuPont, WA 98327 USA Laser Compliance Notice Intel products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 256 Intel® Server Platforms SR6850HW4 and SR6850HW4 - Intel SR6850HW4 | Product Guide - Page 257
for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. ICES-003 (Canada) Cet appareil numérique respecte les limites bruits radio - Intel SR6850HW4 | Product Guide - Page 258
(China) Product EMC Compliance - Class A Compliance The Intel® Server Platform SR6850HW4 has been has been tested and verified to comply with the CNCA Certification (China) ƒ GB 17625 - (Harmonics) CNCA Certification (China) 258 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 259
Certifications / Registrations / Declarations ƒ UL Certification (US/Canada) ƒ CE Declaration of Conformity (CENELEC Europe) ƒ FCC/ICES-003 Class A Attestation (USA/Canada) ƒ VCCI Certification (Japan) ƒ C-Tick Declaration of Conformity (Australia) ƒ MED Declaration of Conformity (New Zealand) ƒ - Intel SR6850HW4 | Product Guide - Page 260
received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124 1-800-628-8686 260 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 261
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - Intel SR6850HW4 | Product Guide - Page 262
the instruction manual. Intel representative Name of Certification Recipient: Intel Corporation Date of Manufacturer: Refer to date code on product Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product 262 Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide - Intel SR6850HW4 | Product Guide - Page 263
/go/serverbuilder If you do not have access to Intel's Web address, please contact your local Intel representative. ƒ Server chassis (base chassis is provided with power supply and fans)⎯UL listed. ƒ Server board⎯you must use an Intel server board-UL recognized. ƒ Add-in boards⎯must have a printed - Intel SR6850HW4 | Product Guide - Page 264
support.intel.com/support/motherboards/server/SR6850HW4/ Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support 68303634 (manual toll-free - Intel SR6850HW4 | Product Guide - Page 265
1288. Once connected, dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 0114 For an updated support contact list, see http://www.intel.com/support/9089.htm/ 265 - Intel SR6850HW4 | Product Guide - Page 266
- Intel SR6850HW4 | Product Guide - Page 267
space to include a detailed problem description. Board / Chassis Information Baseboard Revision - PBA#: Baseboard Serial Number: CPU1 Speed/Stepping/Spec: CPU2 Speed/Stepping/Spec: System BIOS Version: HSC Firmware Version: Chassis Model ˆ Intel® SR4850HW4 ˆ Intel® SR6850HW4 ˆ Other (Vendor / Model - Intel SR6850HW4 | Product Guide - Page 268
Intel Server Issue Report Form Operating System Information Operating System Version Service Pack # Peripheral Information Peripheral Card Or Peripheral Description ˆ PCI Slot 1 ˆ PCI Slot 2 ˆ PCI Slot 3 ˆ PCI Slot 4 ˆ PCI Slot 5 ˆ PCI Slot 6 ˆ PCI Slot 7 Video ˆ On-board Video ˆ Add-in Video - Intel SR6850HW4 | Product Guide - Page 269
Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done. 269 - Intel SR6850HW4 | Product Guide - Page 270
with another Product; OR • REFUND the then-current value of the Product if Intel is unable to repair or replace the Product. If such Product is defective, causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration - Intel SR6850HW4 | Product Guide - Page 271
to you. Limitations of Liability Intel's responsibility under this, or any other warranty, implied or expressed, is limited to repair, instructions: http://support.intel.com/support/motherboards/draform.htm In Europe and in Asia⎯Contact your original authorized distributor for warranty service - Intel SR6850HW4 | Product Guide - Page 272
If you cannot find the information you need on Intel's World Wide Web site (http://www.intel.com/), call your local distributor or an Intel Customer Support representative. See "Getting Help" for telephone numbers. Returning a Defective Product Before returning any product, call your authorized
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
 |
 |
i
Order Number:
C92649-005
A guide for Technically Qualified Assemblers of Intel
®
Identified
Subassemblies/Products.
Intel
®
Server Platforms SR6850HW4 and
SR6850HW4/M Product Guide