Intel SR6850HW4 Product Guide - Page 20

Contents

20

Intel® Server Platforms SR6850HW4 and SR6850HW4/M Product Guide

BIOS Recovery

............................................................................................................

70

Rolling BIOS

.................................................................................................................

71

Console Redirection

..............................................................................................................

71

Serial Configuration Settings

........................................................................................

71

Keystroke Mappings

.....................................................................................................

72

Limitations

....................................................................................................................

72

Interface to Server Management

..................................................................................

73

LSI Logic* MPT SCSI Utility

..................................................................................................

74

Platform Confidence Test

.............................................................................................

80

Installing the Platform Confidence Test

........................................................................

80

Platform Confidence Test Options

...............................................................................

81

System Configuration Wizard (SCW)

....................................................................................

81

Starting the System Configuration Wizard

...................................................................

82

Using the Server Configuration Wizard Option

............................................................

83

Configuring SDRs and FRUs

.......................................................................................

85

Configuring Channels

...................................................................................................

86

Configuring the Serial/Modem Channel

.......................................................................

93

Select Users to Configure Screen

................................................................................

98

Configure Users Screen

...............................................................................................

99

Setting a System Asset Tag

.......................................................................................

101

Configuring the Advanced Features

...........................................................................

102

Saving the Configuration to a Disk

.............................................................................

106

Saving the Configuration to the Server

......................................................................

107

Running Utilities from the SCW

..................................................................................

107

Creating Diskettes

...............................................................................................................

109

Creating Disk Sets by Operating System

...................................................................

110

Device Driver Diskettes

..............................................................................................

111

Install an Operating System

.......................................................................................

111

FRUSDR Load Utility

..........................................................................................................

111

Running the FRUSDR Load Utility

.............................................................................

112

SEL Viewer Utility

................................................................................................................

118

Using the SELViewer Utility

........................................................................................

118

Graphical User Interface

............................................................................................

119

FRU Viewer Utility

...............................................................................................................

125

Using the FRU Viewer Utility

......................................................................................

126

Graphical User Interface (GUI)

...................................................................................

126

Save and Restore System Configuration (SYSCFG)

..........................................................

132

Upgrading the Firmware

......................................................................................................

132

Running the Firmware Update Utility

..........................................................................

132

Firmware Update Utility Command-line Options

........................................................

134

Extensible Firmware Interface (EFI) Shell

...........................................................................

136

Part II: Service Guide

......................................................................................

138

5

User Serviceable Platform Components

..................................................

138

Tools and Supplies Needed

................................................................................................

138

Equipment Log

...........................................................................................................

138

Removing and Installing the Top Cover

..............................................................................

138

Removing the Top Cover

...........................................................................................

139

Installing the Top Cover

.............................................................................................

140

Intel SR6850HW4 Product Guide - Page 20

Part II: Service Guide, User Serviceable Platform Components - drivers

Page 20 highlights

Section	Page
About this Manual	3
Manual Organization	3
Product Accessories	3
Additional Information and Software	4
Safety Information	5
Part I: User’s Guide	29
1 Platform Description	30
Platform Features	32
Platform Front	33
Standard Control Panel	34
Intel® Local Control Panel	36
Platform Rear	37
Processors	39
Plug-in Voltage Regulator Module (VRM) Converters	39
System Memory	39
Available Memory Configurations	40
Power Subsystem	42
Power Supply Modules	42
Cooling Subsystem	44
Hot-swap PCI Slots	45
Peripherals	46
Hard Disk Drive Support	47
Hot-Swap Hard Disk Drive Bay	47
Removable Media Bay Support	48
Platform Board Set	48
Main Board	50
SCSI Controller	52
SATA Drive Support	52
RAID Support	52
Video Support	53
Fibre Channel Module Support	53
Ethernet Support	53
Memory Board	54
Front Panel I/O Board	55
Front Panel Control Board	55
SCSI Backplane Board	56
Power Distribution Board	57
Server Management	57
2 Starting Up and Shutting Down the Server	59
Plugging the Server into AC Power	59
Powering On the Server	59
Shutting Down the Server	60
3 Intel® Server Deployment Toolkit	61
Running Software Utilities from the CD	61
4 Server Platform Utilities	62
BIOS Setup Utility	62
BIOS Setup Utility Page Layout	62
Keyboard Commands	63
Configuring Memory Options	64
Memory Sparing	64
Memory RAID	65
Memory Mirroring	65
System Configuration Reset	66
BIOS Upgrades and Recovery	68
BIOS Upgrades iflash32	68
BIOS Recovery	70
Rolling BIOS	71
Console Redirection	71
Serial Configuration Settings	71
Keystroke Mappings	72
Setup Alias Keys	72
Standalone <Esc> Key for Headless Operation	72
Limitations	72
Interface to Server Management	73
Sample Setup for Console Redirection	73
Server Configuration	73
Console Configuration	73
LSI Logic* MPT SCSI Utility	74
Platform Confidence Test	80
Platform Confidence Test Options	81
System Configuration Wizard (SCW)	81
Starting the System Configuration Wizard	82
Using the Server Configuration Wizard Option	83
Configuring SDRs and FRUs	85
Sensor Data Records (SDRs)	85
Field Replaceable Units (FRUs)	85
Configuring Channels	86
LAN Channel Configuration Screen 1 – LAN IP Setup	87
LAN Channel Configuration Screen 2 –Server Management and Serial Over LAN Setup	89
LAN Channel Configuration Screen 3 – LAN Alerting Setup	91
Configuring the Serial/Modem Channel	93
Serial/Modem Configuration Screen 1 – Modem Setup	94
Serial/Modem Configuration Screen 2 - Configuring Remote Server Management Options for a Serial / Modem Connection	95
Serial/Modem Configuration Screen 3 - Configuring Alerting over a Serial/Modem Connection	96
Select Users to Configure Screen	98
Configure Users Screen	99
Setting a System Asset Tag	101
Configuring the Advanced Features	102
Advanced Features Configuration Screen 1: SNMP, KVM, Telnet	102
SNMP Settings	103
KVM Settings	103
Telnet Settings	103
Advanced Features Configuration Screen 2: HTTP Settings	104
Advanced Features Configuration Screen 3: SMTP Alert Settings	105
Saving the Configuration to a Disk	106
Saving the Configuration to the Server	107
Running Utilities from the SCW	107
Creating Diskettes	109
Creating Disk Sets by Operating System	110
Device Driver Diskettes	111
Install an Operating System	111
FRUSDR Load Utility	111
Running the FRUSDR Load Utility	112
FRUSDR Load Utility Command-line Options	113
FRUSDR Load Utility Help Screen	113
Displaying FRUSDR Areas	114
Using a FRUSDR Load Utility Configuration File	116
Loading Specified FRU or SDR Files	117
Comparing the FRU or SDR File	117
Checking the FRU Data Integrity	117
Updating the FRU and SDR Non-Volatile Storage Area	117
SEL Viewer Utility	118
Using the SELViewer Utility	118
Graphical User Interface	119
SEL Viewer Utility Pull-Down Menu	122
FRU Viewer Utility	125
Using the FRU Viewer Utility	126
Graphical User Interface (GUI)	126
FRU Viewer Utility Pull-Down Menu	128
Save and Restore System Configuration (SYSCFG)	132
Upgrading the Firmware	132
Running the Firmware Update Utility	132
Firmware Update Utility Command-line Options	134
Extensible Firmware Interface (EFI) Shell	136
Part II: Service Guide	138
5 User Serviceable Platform Components	138
Tools and Supplies Needed	138
Equipment Log	138
Removing and Installing the Top Cover	138
Removing the Top Cover	139
Installing the Top Cover	140
Hot-swapping System Fans	141
Hot-swapping Hard Disk Drives	143
Determining Drive Status	143
Removing a Hard Disk Drive	144
Mounting a Hard Disk Drive in a Carrier	145
Installing a Hard Disk Drive Assembly	146
Hot-swapping Power Supplies	147
Removing a Power Supply or an Active Fan Blank	147
Installing a Power Supply or an Active Fan Blank	148
Installing and Removing PCI Cards	149
Removing Hot-plug PCI Card with Operating System Hot-Plug Interface	149
Removing Hot-plug PCI Card with Hardware Hot-Plug Interface	151
Installing a Hot-plug PCI Add-in Card	152
Removing a Non-Hot-Plug PCI Card	154
Installing a Non-Hot-Plug PCI Card	155
Installing or Removing the Fibre Channel Module	156
Removing the Fibre Channel Module	156
Installing the Fibre Channel Module	157
Installing and Removing Memory Boards	159
Removing Memory Board Air Baffle	160
Installing Memory Board Air Baffle	161
Hot Removal of a Memory Board	161
Hot Insertion of a Memory Board	164
Cold Removal of Memory Board	165
Cold Insertion of a Memory Board	165
Removing and Installing DIMMs	166
Rules for Adding Memory	166
Installing DIMMs	167
Removing DIMMs	170
6 Technician Serviceable Platform Components	171
Tools and Supplies Needed	171
Safety: Before Top Cover Removal	171
Torque Settings	171
Component Locations	172
Removing and Installing the Processor Air Baffle	174
Removing the Processor Air Baffle	174
Installing the Processor Air Baffle	175
Removing and Installing the Center Brace	176
Removing the Center Brace	176
Installing the Center Brace	177
7 Servicing the Processors	178
Handling the Intel® Xeon® Processors	178
Processor VRM Requirements	179
Removing a Processor Thermal Blank	180
Installing a Processor Thermal Blank	182
Installing and Removing a Processor	183
Removing a Processor	183
Installing a Processor	184
Installing or Removing Processor VRM Converters	186
Removing the Processor Cache VRM Converter	186
Installing the Processor Cache VRM Converter	187
Removing the Core Processor VRM Converters	188
Installing a VRM Converter	189
8 Servicing the RAID on Motherboard (ROMB) Components	190
Installing and Removing the Intel® RAID Activation Key	190
Installing the Intel® RAID Activation Key	190
Removing the Intel® RAID Activation Key	192
Installing and Removing the Intel® RAID Smart Battery	193
Installing the Intel® RAID Smart Battery	193
Removing the Intel® RAID Smart Battery	195
Installing and Removing the RAID DDR2-400 DIMM	196
Installing the RAID DDR2-400 DIMM	196
Removing the RAID DDR2 DIMM	197
9 Servicing the Peripheral Area Components	198
Installing the External SCSI Cable Assembly	198
Replacing Removable Media Devices	199
Removing the CD-ROM/DVD-ROM Drive	199
Installing a CD-ROM/DVD-ROM Drive	201
Installing and Removing a 5 ¼-inch Peripheral	203
Installing a 5 ¼-inch Peripheral	203
Removing a 5 ¼-inch Peripheral	204
Replacing the Front Panel Control Module and Front Panel Board	205
Removing the Front Panel Control Module	205
Replacing the Front Panel Board	206
Installing the Front Panel Control Module	206
10 Servicing the Intel® Management Module	207
Installing and Removing the Intel® Management Module	207
Installing the Intel® Management Module	207
Removing the Intel® Management Module	209
11 Servicing the Server Boards	210
Replacing the Main Board	210
Removing the Main Board	210
Installing the Main Board	213
Replacing the SCSI Backplane Board	214
Removing the SCSI Backplane Board	214
Installing the SCSI Backplane Board	216
Replacing the Power Distribution Board	217
Removing the Power Distribution Board	217
Installing the Power Distribution Board	218
Replacing the Front Panel I/O Board	219
Removing the Front Panel I/O Board	219
Installing the Front Panel I/O Board	220
12 Replacing the CMOS Battery	221
Technical Reference	223
Creating DOS-bootable USB Flash Memory Device	223
Before Beginning	223
Create the DOS-bootable USB Flash Memory Device	224
Troubleshooting a USB Flash Memory Device	227
System Interconnection	228
User Accessible Interconnects	232
Serial Port	232
Video Port	233
Universal Serial Bus (USB) Interface	234
Ethernet Connector	235
Server Management LAN Connector (GCM)	237
External Ultra320* SCSI VHDCI Connector	238
AC Power Input	239
Jumper Information	239
CB_TYPE Jumper	239
Changing Jumper Settings	240
I2C POST Code Headers	242
POST Codes	243
Error Messages and Error Codes	243
POST LEDs	243
POST Progress Codes and Messages	243
POST Error Messages and Handling	246
POST Error Beep Codes	251
BIOS Recovery Beep Codes	251
POST Error Pause Option	251
Equipment Log	252
Troubleshooting	254
Regulatory and Compliance Information	255
Product Regulatory Compliance	255
Declaration of the Manufacturer or Importer	255
Safety Compliance	255
Electromagnetic Compatibility (EMC)	255
FCC Electromagnetic Compatibility Notice (USA)	256
FCC Declaration of Conformity	256
Laser Compliance Notice	256
Electromagnetic Compatibility Notices (International)	257
Japan EMC Compatibility	257
ICES-003 (Canada)	257
BSMI (Taiwan)	257
Product Safety Compliance	258
Product EMC Compliance – Class A Compliance	258
Certifications / Registrations / Declarations	259
Product Regulatory Compliance Markings	259
Electromagnetic Compatibility Notices	260
FCC (USA)	260
Industry Canada (ICES-003)	261
Europe (CE Declaration of Conformity)	261
VCCI (Japan)	262
BSMI (Taiwan)	262
Korean RRL Compliance	262
Regulated Specified Components	263
Getting Help	264
World Wide Web	264
Telephone	264
Intel® Server Issue Report Form	267
Brief Problem Description	267
Board / Chassis Information	267
Operating System Information	268
Peripheral Information	268
Hard Drive Information	268
Complete Problem Description	269
Warranty	270
Limited Warranty for Intel® Chassis Subassembly Products	270
Extent of Limited Warranty	270
Warranty Limitations and Exclusions	271
Limitations of Liability	271
How to Obtain Warranty Service	271
Telephone Support	272