Intel SR9000MK4U Product Guide

Intel SR9000MK4U - Server System - 0 MB RAM Manual

Intel SR9000MK4U manual content summary:

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    Intel® Server System SR9000MK4U Product Guide Intel Order Number D71314-004
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    trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2006-2007, Intel Corporation. All Rights Reserved ii Intel® Server System SR9000MK4U Product Guide
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    and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at http://support.intel.com/support/motherboards/server/sb/cs010770.htm. Wichtige Sicherheitshinweise Lesen Sie zunächst
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    . After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface. iv Intel® Server System SR9000MK4U Product Guide
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    the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server System SR9000MK4U Product Guide v
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    vi Intel® Server System SR9000MK4U Product Guide
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    for troubleshooting, upgrading, and managing the Intel® Server System SR9000MK4U. This document provides an overview of the features of the server system utilities, and instructions on how to install, setup, and manage the system. For the latest version of this manual, see http:// support.intel.com
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    RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/SR9000MK4U/ compat.htm
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    Use this Document or Software Tested Memory List Driver (for an extensive list of available drivers) Operating System Driver (for operating system drivers) Firmware Updates Diagnostics See also the Resource CD that came with your server system. Intel® Server System SR9000MK4U Product Guide ix
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    as Wake-on-LAN, are disabled. The IPMI "Power Off" command functions the same way as a four-second button press. When the system power is forced off, either the power button or the IPMI "Power On" command must be used to power the system back on. x Intel® Server System SR9000MK4U Product Guide
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    12 Power Supply Subsystem 12 Cooling Subsystem ...14 PCI Card Slot ...15 Chapter 2: Intel® Server System SR9000MK4U Board Set Overview 17 Main Board ...18 Configuration Restrictions 22 Processor Configurations 23 Memory Box Card ...24 DIMM Configurations 25 Hard Drive Backplane ...29 Hard Drive
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    Supply Support 83 Installing the Power Supply Support 85 Installing and Removing the Hard Drive Backplane Cover 87 Removing the Hard Drive Backplane Cover 87 Installing the Hard Drive Backplane Cover 88 Installing and Removing the KVM Card 89 xii Intel® Server System SR9000MK4U Product Guide
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    Removing a Processor 110 Removing a Processor 111 Installing the Processor 113 Disassembling a Processor Assembly 122 Troubleshooting 153 Initial Troubleshooting Steps 153 Collecting System State Information 156 How to Read the POST Codes 159 Intel® Server System SR9000MK4U Product Guide
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    Instructions 181 English ...181 Deutsch ...183 Français ...185 Español ...187 Italiano ...189 Appendix E: Safety Information 193 Warning Labels ...193 English ...195 Server Entladungen (ESD 206 Andere Gefahren ...207 Français ...208 xiv Intel® Server System SR9000MK4U Product Guide
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    ) ...233 RRL (Korea) ...233 CNCA (CCC China 233 Regulated Specified Components 234 Restriction of Hazardous Substances (RoHS) Compliance 235 End of Life / Product Recycling 235 Intel® Server System SR9000MK4U Product Guide xv
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    xvi Intel® Server System SR9000MK4U Product Guide
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    List of Figures Figure 1. Intel® Server System SR9000MK4U Three Dimensional View 1 Figure 2. Chassis Front View ...4 Figure 3. Front Panel Controls and Indicators 5 Figure 4. Optical Drive Bracket with Drive Installed 6 Figure 5. Hard Drive Carrier ...6 Figure 6. Memory Box Front View 8 Figure
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    from System 84 Figure 86. Setting the Power Supply Support into Place 85 Figure 87. Tightening the Power Supply Support Screws 86 Figure 88. Removing the Hard Drive Backplane Cover 87 Figure 89. Installing the Hard Drive Backplane Cover 88 xviii Intel® Server System SR9000MK4U Product Guide
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    the Heat Sink Screws 122 Figure 124. Removing the Bolster Plate from the Processor 123 Figure 125. Removing the Processor from the Heatsink 123 Figure 126. Removing the Spring Clip 124 Figure 127. Near Power Supply Box and PCI Card Divider 168 Intel® Server System SR9000MK4U Product Guide xix
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    193 Figure 141. Caution: Server System is Heavy 194 Figure 142. Caution: System Contains Areas of High Voltage 194 Figure 143. Warning: Voltage on Non Hot-swap Power Supply 195 Figure 144. Warning: Voltage on Hot-swap Power Supply 195 xx Intel® Server System SR9000MK4U Product Guide
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    30. Troubleshooting Guide 153 Table 31. POST Codes Generated by the BMC and Logged at the Seven Segment LED ...171 Table 32. POST Codes Generated by SAL and Logged at the Seven Segment LED ..........177 Table 33. Error POST Codes Generated by SAL 179 Intel® Server System SR9000MK4U Product Guide
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    xxii Intel® Server System SR9000MK4U Product Guide
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    1 Intel® Server System SR9000MK4U Chassis Overview The Intel® Server System SR9000MK4U as shown in Figure 1 is a compact, high-density rack-mount server system with support for up to four Intel® Itanium® 2 processors and 256-GB DDR2 SDRAM memory. The system is based on the Hitachi CF-3e board set
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    management across the LAN • Remote diagnostics support across the LAN • Remote KVM across the LAN • Remote optical drive access across the LAN • Field upgradeable to the next generation Intel® Itanium® processor family • Multi-generational chassis 2 Intel® Server System SR9000MK4U Product Guide
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    - Hot-swap hard drive bay: hard drive LEDs - Memory box: Memory box serviceability LEDs • Chassis rear - Power supplies and AC inputs - PCI slots - IO ports - Identification switch • Chassis top - Power supply indicators - Cooling fan - PCI hot plug Intel® Server System SR9000MK4U Product Guide 3
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    access the memory boxes. B C A D E F G AF001082 A. Front Panel, see "Front Panel" B. Optical Drive C. Hard Drives, HDD0 - HDD7 from left to right D. Memory box 0 E. Memory box 1 F. Memory box 2 G. Memory box 3 Figure 2. Chassis Front View 4 Intel® Server System SR9000MK4U Product Guide
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    : Identifies server. - Blue blink: CMOS being cleared or FWH recovery in process. For instructions on how to clear the CMOS, see "Clearing the CMOS" on page 140. - Off: System not identified detected. Figure 3. Front Panel Controls and Indicators Intel® Server System SR9000MK4U Product Guide 5
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    Operating System List" for a list of these drives available. Hot-swap Hard Drive Bay The hot-swap hard drive carrier, shown in Figure 5 is designed to support 15,000-RPM or slower SAS3G technology hard drives. AF001085 Figure 5. Hard Drive Carrier 6 Intel® Server System SR9000MK4U Product Guide
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    0.5 seconds, then the green turns on and remains on. • Intel validates specific hard drive types in the Server System SR9000MK4U. See the Intel® Server System SR9000MK4U Tested Hardware and Operating System List for a list of the drives supported. Intel® Server System SR9000MK4U Product Guide 7
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    detected in the memory Attention LED box. Off No error has been detected on the memory box or the memory box is powered off. D No LED N/A Hot-swap button. Press this button to initiate a hot-swap process. Figure 6. Memory Box Front View 8 Intel® Server System SR9000MK4U Product Guide
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    USB ports G Video port H Serial port I Identification Button D F H C E G I AF001087 All slots support hot-plug PCI add-in cards. From left to right: - Slot 6: 133 MHz, 64-bit PCI-X*, chassis ID LED on/off. Figure 7. Chassis Rear View Intel® Server System SR9000MK4U Product Guide 9
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    Blink Off On On Off On Blink Off On Off Description Link Active No link 1000 100 10 Link Active No link 100 10 10 Intel® Server System SR9000MK4U Product Guide
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    Fan 5 P. System Fan 4 Q. DIMM Sockets R. Memory Box 3 S. DIMM Sockets T. DIMM Sockets U. Memory Box 2 V. DIMM Sockets W. DIMM Sockets X. Memory Box 1 Y. DIMM Sockets Z. DIMM Sockets AA. Memory Box 0 BB. DIMM Sockets Figure 8. Open System, Top View Intel® Server System SR9000MK4U Product Guide 11
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    . Two power supplies must be installed to enable redundancy and hotswap. Restriction of loading is needed. Two power supplies must be installed top operate the server system. Note: This value is applied to one power supply. 12 Intel® Server System SR9000MK4U Product Guide
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    Good LED Indicates output power is good, when this LED (green) is on. C Fault LED Indicates a fault with the power supply. Figure 9. Power Supply Indicators Intel® Server System SR9000MK4U Product Guide 13
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    cooling. 120 mm x 38 mm fans are used. They provide enough airflow to cool the system components, processors, memory and chipset, even if one of the six fans fails. The fans are located across the when LED is off. Figure 10. Cooling Fan Indicator 14 Intel® Server System SR9000MK4U Product Guide
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    PCI Card Slot AB AF001092 A Power LED Indicates PCI slot status is active. B Attention LED and lens switch Indicates error, when this yellow LED is on. The lens switch is used for hot installs / removals. Figure 11. PCI Card Slot Indicator Intel® Server System SR9000MK4U Product Guide 15
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    16 Intel® Server System SR9000MK4U Product Guide
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    of Intel® Server System SR9000MK4U is as follows. The connection points between the main board and the front panel board are shown by the green circled numbers. Main Memory Board x4 #0 MMCC MMCC #1 MMCC MMCC VHDM VHDM VHDM VHDM Main Board Intel ItaItnainuimum22 Processor Intel ItaItnainuimum22
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    P12 FPGA C29 C13 FAN4 XDP FAN5 VHDM2 C19 P13 C20 Battery C14 C2 Processor Socket1 P1 NDC0 C3 Processor Socket2 C4 Processor Socket3 VHDM3 C25 PANEL P2 C26 PANEL PWR NDC1 C21 PS0 P14 E1 ID P20 P33 Figure 13. Main Board Layout AF001095 18 Intel® Server System SR9000MK4U Product Guide
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    Intel® ESB2 Intel® 6700PXH Intel® 82563 Intel® 82551QM ATI* ES1000 VRAM Description Node Controller: • One Front Side Bus - 533/667 MHz FSB support - Two processors per bus • Four interfaces connecting to the memory depth: Up to 32 bpp true color Intel® Server System SR9000MK4U Product Guide 19
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    • Integrated RAID support - Fusion-MPT* system and is useful in locating a particular system among many. The first time the button is pressed, the LED turns on. If the button is pressed again, the LED will blink and then turn off. Indicates POST code 20 Intel® Server System SR9000MK4U Product Guide
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    sockets x8 PCI-Express* slots x16 PCI-Express slots 64-bit 133 MHz PCI-X* slots SFF-8484 (SAS internal x4 connector) 40-pin IDE connector Intel® Server System SR9000MK4U Product Guide 21
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    of Processors Intel® Itanium® 2, 533 MTS Intel® system halts the power supply to the slot. In the case of a hot-add, since the operating system cannot identify the hot-added card as 75 watt, the 75-watt card cannot be hot added in restricted cases. 22 Intel® Server System SR9000MK4U Product Guide
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    Installed Processor Socket 1 Not Installed Installed Not Installed Installed Installed Processor Socket 2 Not Installed Not Installed Installed Installed Installed Processor Socket 3 Not Installed Not Installed Not Installed Not Installed Installed Intel® Server System SR9000MK4U Product Guide
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    Power LED Hot Swap Button Description Memory Controller See "Memory Box" on page 8. See "Memory Box" on page 8. See "Memory Box" on page 8. Table 13. Memory Box Card Connectors Board Location C1 channel A) 240-pin DDR2 DIMM socket (MC1 channel B) 24 Intel® Server System SR9000MK4U Product Guide
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    be installed into locations JD0A1, JD0B1, JD2B1 and JD2A1. JD0A0 JD0A1 JD0B0 JD0B1 JD2B1 JD2B0 JD2A1 JD2A0 AF001101 Figure 16. DIMM Locations (Top View of Memory Box) Intel® Server System SR9000MK4U Product Guide 25
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    Support processors connected to the NDC linked to the MC with DIMMs installed can access all of the system memory with the shortest access time. Therefore, in some specialized situations, 3A has a performance advantage to 2-A, such as in a two-socket installation. 26 Intel® Server System SR9000MK4U
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    box is needed and therefore has a lower cost for capacity addition. Memory mirroring is applicable to 3-A, but not to 2-A nor 1-B. 1MMR/4DIMM MC NDC MC 1-A NDC Double Mode MC MC MC MC MC MC MC MC Z Upgrade Path MMR MMR AF001102 Intel® Server System SR9000MK4U Product Guide 27
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    MC MMR 4MMR/32DIMM MC Z NDC MC MC Upgrade Path 5-B MMR Mirror Mode NDC Double Mode MC MC MC MC MC MMR MMR Figure 17. Memory Upgrade Path AF001103 Upgrade Path Upgrade Path 28 Intel® Server System SR9000MK4U Product Guide
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    -8484 (SAS internal x4 connector) 40-pin IDE connector Panel connector Panel power Note: Available when additional SAS PCI card is inserted into PCI slot. Intel® Server System SR9000MK4U Product Guide 29
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    P2 P3 P4 P5 P6 P7 Component Power Button, Power LED Reset Button SDINT (System Diagnostic Interrupt) Button Identification Switch, Identification LED Power Fault LED Cooling Fault LED 5. See "Front Panel" on page 5. See "Front Panel" on page 5. 30 Intel® Server System SR9000MK4U Product Guide
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    Table 17. Front Panel Board Connectors Board Location C1 C2 C3 Connector HM DVD USB4/5 Description USB Type A port x2 Intel® Server System SR9000MK4U Product Guide 31
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    32 Intel® Server System SR9000MK4U Product Guide
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    cards. This guide will direct you instructions are provided, you must turn off your system manual. Tools Needed The following tools are needed to install or remove the hardware described in this chapter. • Phillips* screwdriver #2 • Flathead screwdriver 5.5 x 75 • 2.5 mm hex driver • Torx-15* driver
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    need to remove the front bezel to perform the following operations: • To install or remove a memory box • To install or remove DIMMs • To install or remove an optical drive • To install bezel firmly. A AF001104 Figure 21. Removing the Front Bezel 34 Intel® Server System SR9000MK4U Product Guide
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    the Front Bezel 1. Set the left or right side of the bezel into place at the front of the system. 2. Set the opposite side of the bezel into place. 3. Push firmly until the bezel snaps into place. AF001105 Figure 22. Installing the Front Bezel Intel® Server System SR9000MK4U Product Guide 35
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    Removing the Top Cover 1. Pull up on the two levers on the top cover. See letter "A" in the following figure. 2. Lift the cover from the system. See letter "B" in the figure. A B AF001106 Figure 23. Removing the Top Cover 36 Intel® Server System SR9000MK4U Product Guide
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    failure. • Always create backup copies of important data on the hard disk. If the hard drive fails, all data stored on it will be lost. Intel® Server System SR9000MK4U Product Guide 37
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    lever to open it. See letter "B". 3. Continue pulling on the lever to slide the carrier from the system. B A AF001108 Figure 25. Pulling Down on the Hard Drive Carrier Lever 4. Remove the four screws carrier. See letter "A" in the figure below. 38 Intel® Server System SR9000MK4U Product Guide
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    Slide the hard drive carrier into the bay along the guide rail. See the figure below. 9. When the lower part of the lever touches the bay, push the lever closed while pushing the carrier into the system. AF001112 Figure 27. Installing a Hard Drive Intel® Server System SR9000MK4U Product Guide 39
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    procedures in this chapter, except for when hot-swapping, turn off the system and disconnect all power plugs. • If you attempt to replace a to slide the carrier from the system. B A AF001108 Figure 28. Pulling Down on the Hard Drive Carrier Lever 40 Intel® Server System SR9000MK4U Product Guide
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    as part of another procedure, return to that procedure. - If you have completed working with the drive carrier, slide it back into the chassis opening. Intel® Server System SR9000MK4U Product Guide 41
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    : The system will not boot if a memory box is installed with no DIMMs in it. You will need to remove the memory box to perform the following operations: • To replace a memory box • To install or remove DIMMs • To install or remove the mounting plate 42 Intel® Server System SR9000MK4U Product Guide
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    , pull the memory box filler panel from the system. Save the filler panel for future use. 4. If necessary, install DIMMs into the memory box. For instructions, see "Installing DIMMs" on page 49. 5. Pull out on the metal front edge of the memory box. Intel® Server System SR9000MK4U Product Guide 43
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    fully closed. See letter "B" in the following figure. A B AF001119 Figure 33. Memory Box Installed and Locked into Place 9. Determine your next course of action and refer front bezel. For instructions, see "Installing the Front Bezel" on page 35. 44 Intel® Server System SR9000MK4U Product Guide
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    to that procedure. - If a memory box will not be re-installed, slide a memory box filler panel into the open memory box slot until it clicks into place. 6. Install the front bezel. For instructions, see "Installing the Front Bezel" on page 35. Intel® Server System SR9000MK4U Product Guide 45
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    . The following diagram shows the LEDs and components on the front of the memory box. A B C D E AF001123 A. Mirror LED (green) B. Power LED (green) C. Attention LED (orange) D. Hot-swap button E. Eject lever Figure 35. Memory Box Front View 46 Intel® Server System SR9000MK4U Product Guide
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    LED is on solidly. 9. If the power and memory LED do not return to solid on, power off the system to remove the memory box and repeat the installation. 10. Install the front bezel. For instructions, see "Installing the Front Bezel" on page 35. Intel® Server System SR9000MK4U Product Guide 47
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    : DIMMs installed in each socket Note: When facing the front or rear of the memory box, the four sockets at the left are positioned in the opposite direction from the Note: The system will not boot if a memory box is installed with no DIMMs in it. 48 Intel® Server System SR9000MK4U Product Guide
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    when inserting it. Instead, apply steady, firm pressure. 5. Make sure the DIMMs are inserted correctly and the clips are fully closed. 6. Install the memory box. For instructions, see "Installing a Memory Box" on page 43, beginning with step 6. Intel® Server System SR9000MK4U Product Guide 49
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    to apply force to peripheral parts when removing a DIMM. 4. Install the memory box. For instructions, see "Installing a Memory Box" on page 43, beginning with step 6. Note: The system will not boot if a memory box is installed with no DIMMs in it. 50 Intel® Server System SR9000MK4U Product Guide
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    remove the front bezel. The steps below will direct you to the instructions on removing the front bezel at the appropriate location in the step system. Keep the filler panel for future use. A AF001129 Figure 39. Removing the Optical Drive Filler Panel Intel® Server System SR9000MK4U Product Guide
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    the optical drive assembly into the system until it clicks into place. See letter "A" in the figure below. A AF001130 Figure 41. Installing of Optical Drive 7. Install the front bezel. For instructions, see "Installing the Front Bezel" on page 35. 52 Intel® Server System SR9000MK4U Product Guide
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    to the instructions on removing system. See the following figure. Figure 42. Locating the Optical Drive Installation Position 3. Push the lever on the optical drive to remove it from the system. A AF001129 Figure 43. Removing Optical Drive from Server Intel® Server System SR9000MK4U Product Guide
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    into the server until it clicks into place. Caution: Insert a blank/filler into any unused slot. Uncovered slots may reduce the cooling effect of the system. 6. Install the front bezel. For instructions, see "Installing the Front Bezel" on page 35. 54 Intel® Server System SR9000MK4U Product Guide
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    to turn off the system and then disconnect all power plugs. 1. Remove the top cover. For instructions, see "Removing the Top Cover" on page 36. 2. Locate the fan area of the system. See the following figure. AF001133 Figure 45. Locating the Fans Intel® Server System SR9000MK4U Product Guide 55
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    refer to the appropriate steps: - If you are following these steps as part of another procedure, return to that procedure. - Install the top cover. For instructions, see "Installing the Top Cover" on page 37. 56 Intel® Server System SR9000MK4U Product Guide
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    the instructions to system. See the following figure. AF001133 Figure 47. Locating the Fans 3. Insert your thumb and a finger into the rounded and square holes at the top of the fan. 4. Lift the fan from the system. AF001135 Figure 48. Removing a Fan Intel® Server System SR9000MK4U Product Guide
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    LED 3. Remove the fan. See "Removing a Fan" on page 57. 4. Install the new fan. See "Installing a Fan" on page 55. 5. Install the top cover. For instructions, see "Installing the Top Cover" on page 37. 58 Intel® Server System SR9000MK4U Product Guide
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    the top cover. For instructions, see "Removing the Top Cover" on page 36. 2. Locate the PCI slot area. See the following figure. 3. Lift the PCI caution plate. See letter "A" in the figure below. A AF001138 Figure 50. Opening the PCI Caution Plate Intel® Server System SR9000MK4U Product Guide 59
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    Lock 5. Remove the PCI slot cover. See the figure below. Keep the slot cover for future use. AF001140 Figure 52. Removing a PCI Slot Cover 60 Intel® Server System SR9000MK4U Product Guide
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    Figure 53. Note: Full-length cards can be installed only into PCI slot 6. Figure 53. PCI Tail Lock AF001136 TP001141 Figure 54. Installing a PCI Card Intel® Server System SR9000MK4U Product Guide 61
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    refer to the appropriate steps: - If you are following these steps as part of another procedure, return to that procedure. - Install the top cover. For instructions, see "Installing the Top Cover" on page 37. 62 Intel® Server System SR9000MK4U Product Guide
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    to avoid touching components on the card. 1. Remove the top cover. For instructions, see "Removing the Top Cover" on page 36. 2. Raise the PCI caution plate. See letter "A" in the figure below. A Figure 57. Opening a PCI Caution Plate AF001138 Intel® Server System SR9000MK4U Product Guide 63
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    below. While holding the PCI tail lock back, pull out the PCI card. AF001143 Figure 59. Releasing the PCI Card from the Tail Lock 64 Intel® Server System SR9000MK4U Product Guide
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    unused slot. An uncovered slot may affect the cooling system. AF001147 Figure 60. Installing a PCI Slot Cover 6. Pull the PCI card lock until it locks into place. See the figure below. AF001142 Figure 61. Locking a PCI Card or Slot Cover into Place Intel® Server System SR9000MK4U Product Guide 65
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    " on page 59. - If you are following these steps as part of another procedure, return to that procedure. - If you are done working inside your server system, install the top cover. For instructions, see "Installing the Top Cover" on page 37. 66 Intel® Server System SR9000MK4U Product Guide
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    need to remove the top cover. The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence. Caution: Install the top cover. For instructions, see "Installing the Top Cover" on page 37. Intel® Server System SR9000MK4U Product Guide 67
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    The instructions below support • To install guide • To install or remove the hard drive backplane • To install or remove the mounting plate • To install or remove a processor system. See letter "B" in the figure. Save the filler for future use. 68 Intel® Server System SR9000MK4U Product Guide
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    . 4. Use the handle on the power supply to lower it into the system. See letter "B" in the figure. Caution: Do not lift the power supply by the levers. Lift the power supply only by the handle. A A B AF001152 Figure 65. Installing a Power Supply Intel® Server System SR9000MK4U Product Guide 69
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    are done working inside your server system, install the top cover. For instructions, see "Installing the Top system is powered on. • Before removing the power supply, pull up two levers to release the connector between power supply and main board. 70 Intel® Server System SR9000MK4U Product Guide
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    Remove the top cover. For instructions, see "Removing the Top system. See the figure below. Caution: Do not use the levers to lift or move the power supply. Only use the handle to lift the power supply. AF001155 Figure 68. Removing the Power Supply Intel® Server System SR9000MK4U Product Guide
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    a filler panel into any unused slot. An open slot will affect the system cooling. B A AF001157 Figure 69. Installing a Power Supply Filler 5. Determine server system, install the top cover. For instructions, see "Installing the Top Cover" on page 37. 72 Intel® Server System SR9000MK4U Product Guide
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    you will first need to remove the top cover. The steps below will direct you to the instructions to remove the top cover at the appropriate location in the step sequence. Cautions: • Be sure has a fault. Figure 70. Power Supply LED Indicators Intel® Server System SR9000MK4U Product Guide 73
  • Intel SR9000MK4U | Product Guide - Page 96
    your server system and unplug all AC power cords. To perform this procedure, you will first need to remove the front bezel. The steps below will direct you to the instructions to Figure 71. Removing the Front Control Panel and Optical Drive Assembly 74 Intel® Server System SR9000MK4U Product Guide
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    you have removed your front control panel and optical drive assembly, your server system is currently powered down, and your front bezel is removed. 1. Slide - Install the front bezel. For instructions, see "Installing the Front Bezel" on page 35. Intel® Server System SR9000MK4U Product Guide 75
  • Intel SR9000MK4U | Product Guide - Page 98
    processor Removing the Power Supply Box To perform this procedure, you first need to remove: • The top cover. For instructions, see "Removing the Top Cover" on page 36. • All installed power supplies. For instructions replace your power supply box. 76 Intel® Server System SR9000MK4U Product Guide
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    the clips at the top of the power supply box. See letters "C" and "D" in the figure. C D A B AF001432 Figure 74. Disconnecting the IDE and SATA Cables Intel® Server System SR9000MK4U Product Guide 77
  • Intel SR9000MK4U | Product Guide - Page 100
    is on each side of the system. See the figure below. Figure 75. Loosening the Exterior Captive Screws AF001213 6. Loosen the two captive screws inside the system. See the figure below. AF001214 Figure 76. Loosening the Interior Captive Screws 78 Intel® Server System SR9000MK4U Product Guide
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    of another procedure, return to that procedure. - If you are replacing your power supply box, continue with "Installing the Power Supply Box" on page 80. Intel® Server System SR9000MK4U Product Guide 79
  • Intel SR9000MK4U | Product Guide - Page 102
    the power supply box, as described in "Removing the Power Supply Box" on page 76 and your system is partially disassembled. 1. Set the rear of the power supply box into the chassis, ensuring that the the Front of the Power Supply Box into Place 80 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 103
    the system. One screw is on each side of the system, as shown below. AF001237 Figure 81. Tightening the External Power Supply Box Screws 5. Connect the CPU1 / CPU2 MVR cable from the main board. See the figure below to locate the MVR cable connection. Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 104
    clips at the top of the power supply box. See letters "C" and "D" in the figure. C D A B AF001432 Figure 83. Connecting the IDE and SATA Cables 82 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 105
    If you are ready to re-assemble your server system, install the following items, in order: ✧ All installed power supplies. For instructions, see "Installing a Power Supply" on the Power Supply Support" on page 85 to replace your power supply support. Intel® Server System SR9000MK4U Product Guide 83
  • Intel SR9000MK4U | Product Guide - Page 106
    . See the figure below. AF001239 Figure 84. Loosening the Power Supply Support Captive Screws 2. Lift the power supply support to remove it from the system. See the figure below. AF001240 Figure 85. Lifting the Power Supply Support from System 84 Intel® Server System SR9000MK4U Product Guide
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    1. Set the power supply support into place in the system, lining up the guide pins in the chassis with the corresponding guide holes in the power supply support. See the figure below. AF001246 Figure 86. Setting the Power Supply Support into Place Intel® Server System SR9000MK4U Product Guide 85
  • Intel SR9000MK4U | Product Guide - Page 108
    see "Installing a Power Supply" on page 68. ✧ The power supply filler panel, if necessary. For instructions, see "Removing a Power Supply" on page 70. Follow step 4 only. ✧ The top cover. For instructions, see "Installing the Top Cover" on page 37. 86 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 109
    the appropriate steps: - If you are following these steps as part of another procedure, return to that procedure. - Reinstall the hard drive backplane cover. For instructions, see "Installing the Hard Drive Backplane Cover" on page 88. Intel® Server System SR9000MK4U Product Guide 87
  • Intel SR9000MK4U | Product Guide - Page 110
    Hard Drive Backplane Cover These steps assume the top cover is already removed from the system. 1. Set the hard drive backplane cover into the chassis, inserting the three tabs Verify that two levers on top are latched, as shown by letter "A" below. 88 Intel® Server System SR9000MK4U Product Guide
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    Supply" on page 70. • The power supply filler panel, if one is installed. For instructions, see "Installing a Power Supply" on page 68. Follow step 2 only. • The power supply box. For instructions, see "Removing the Power Supply Box" on page 76. Intel® Server System SR9000MK4U Product Guide 89
  • Intel SR9000MK4U | Product Guide - Page 112
    • The top cover. For instructions, see "Removing the Top Cover" on page 36. • All installed power supplies. For instructions, see "Removing a Power server board. Press the card firmly into place. Use caution so you do not bend or twist the KVM card. 90 Intel® Server System SR9000MK4U Product Guide
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    box. For instructions, see "Removing the Power Supply Box" on page 76. • The KVM card, if it is installed. For instructions, see "Removing the KVM Card" on page 89. • All installed PCI cards. For instructions, see "Removing a PCI Card" on page 63. Intel® Server System SR9000MK4U Product Guide 91
  • Intel SR9000MK4U | Product Guide - Page 114
    to the appropriate steps: - If you are following these steps as part of another procedure, return to that procedure. - Reinstall the PCI card divider. For instructions, see "Installing the PCI Card Divider" on page 93. 92 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 115
    two guides of the PCI divider into two guide holes near the bottom of the system. 2. Verify that the guides align with the guide holes in the chassis. Press down on the divider until it snaps into place. AF001232 Figure 93. Installing the PCI Divider Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 116
    see "Installing a Power Supply" on page 68. ✧ The power supply filler panel, if necessary. For instructions, see "Removing a Power Supply" on page 70. Follow step 4 only. ✧ The top cover. For instructions, see "Installing the Top Cover" on page 37. 94 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 117
    guide to either replace it, or to access another component. After completing these steps, continue with the steps that directed you to this section, or follow the steps under "Installing the Air Flow Guide" on page 97 to replace your air flow guide. Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 118
    and refer to the appropriate steps: - If you are following these steps as part of another procedure, return to that procedure. - Reinstall the air flow guide. For instructions, see "Installing the Air Flow Guide" on page 97. 96 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 119
    steps as part of another procedure, return to that procedure. - If you are ready to re-assemble your server system, install the following items, in order: ✧ The PCI card divider. For instructions, see "Installing the PCI Card Divider" on page 93. Intel® Server System SR9000MK4U Product Guide 97
  • Intel SR9000MK4U | Product Guide - Page 120
    it is installed. For instructions, see "Removing the KVM Card" on page 89. • All installed PCI cards. For instructions, see "Removing a PCI Card" on page 63. • The PCI card divider. For instructions, see "Removing the PCI Card Divider" on page 91. 98 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 121
    , or follow the steps under "Installing the Fan Box" on page 101 to replace your fan box. 1. Loosen one screw on each side of the system, as shown by letter "A" in the figure below. Figure 97. Loosening the Exterior Screws AF001221 Intel® Server System SR9000MK4U Product Guide 99
  • Intel SR9000MK4U | Product Guide - Page 122
    the two captive screws on the interior of the system, as shown by the figure below. AF001222 Figure 98. Loosening the Interior Screws 3. Lift the fan box from the system, as shown below. AF001223 Figure 99. Lifting the Fan Box from the System 100 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 123
    the chassis with the notches at the sides of the fan box, and lining up the two guide pins in the bottom of the chassis with the two holes in the bottom of the fan box as shown in the figure below. AF001229 Figure 100. Installing the Fan Box Intel® Server System SR9000MK4U Product Guide 101
  • Intel SR9000MK4U | Product Guide - Page 124
    shown by the figure below. AF001224 Figure 101. Tightening the Internal Fan Box Screws 3. Tighten the two external screws, one at each side of the system, as shown by the figure below. Figure 102. Tighten the External Fan Box Screws AF001230 102 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 125
    carriers. For instructions, see "Removing a Hard Drive" on page 40. Follow steps 1 through 3 only. • The front control panel and optical drive assembly. For instructions, see "Removing the Front Control Panel and Optical Drive Assembly" on page 74. Intel® Server System SR9000MK4U Product Guide 103
  • Intel SR9000MK4U | Product Guide - Page 126
    The air flow guide. For instructions, see "Removing the Air Flow Guide" on page 95. • All installed fans. For instructions, see "Removing a Fan" on page 57. • The fan box. For instructions, see "Removing the to replace your hard drive backplane. 104 Intel® Server System SR9000MK4U Product Guide
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    1. Disconnect all cables from the hard drive backplane. 2. Remove the four screws from the hard drive backplane. See the following figure. AF001225 Table 18. Loosening the Hard Drive Backplane Screws Intel® Server System SR9000MK4U Product Guide 105
  • Intel SR9000MK4U | Product Guide - Page 128
    are following these steps as part of another procedure, return to that procedure. - Reinstall the hard drive backplane or install a replacement hard drive backplane. For instructions, see "Installing the Hard Drive Backplane Cover" on page 88. 106 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 129
    on the backplane to engage the 12 chassis hooks with the backplane. See letter "C" in the figure. C A C B AF001227 Figure 104. Installing the Hard Drive Backplane Intel® Server System SR9000MK4U Product Guide 107
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    For instructions, see "Installing the PCI Card Divider" on page 93. ✧ The KVM card, if it is installed. For instructions, see "Installing the KVM Card" on page 90. ✧ All installed PCI cards. For instructions, see "Installing a PCI Card" on page 59. 108 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 131
    steps 7 through 9 only, unless you also need to install hard drives into the carriers. ✧ The top cover. For instructions, see "Installing the Top Cover" on page 37. ✧ The front bezel. For instructions, see "Installing the Front Bezel" on page 35. Intel® Server System SR9000MK4U Product Guide 109
  • Intel SR9000MK4U | Product Guide - Page 132
    needed during the installation process to identify the components discussed in this section. A B F AF001249 C D E A. Processor B. Heat sink C. Spring clip D. Spring shroud E. Bolster plate F. MVR Figure 106. Processor Assembly Components 110 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 133
    the processor to either replace it, or to access another component. After completing these steps, continue with the steps that directed you to this section, or follow the steps under "Installing the Processor" on page 113 to replace your processor. Intel® Server System SR9000MK4U Product Guide 111
  • Intel SR9000MK4U | Product Guide - Page 134
    on the corners of the MVR. See letter "B" in the figure. B A AF001252 Figure 108. Loosening the MVR Screws 4. Lift the MVR straight up from the system to remove it. 112 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 135
    Supply" on page 68. Follow step 2 only. • The power supply box. For instructions, see "Removing the Power Supply Box" on page 76. • Remove the hard drive backplane cover. For instructions, see "Removing the Hard Drive Backplane Cover" on page 87. Intel® Server System SR9000MK4U Product Guide 113
  • Intel SR9000MK4U | Product Guide - Page 136
    pin shroud so the arrow points to the LGA terminal. Cautions: • Do not touch the processor pins with either your hands or with the pin shroud. • The pin shroud is fragile. Use caution when installing it. Excessive flex will break the pin shroud. 114 Intel® Server System SR9000MK4U Product Guide
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    110. Installing the Pin Shroud over the Processor 5. Set the spring clip into place on the processor as shown below. The rounded edge of the spring clip should be positioned below the pin shroud. AF001264 Figure 111. Installing the Spring Clip Intel® Server System SR9000MK4U Product Guide 115
  • Intel SR9000MK4U | Product Guide - Page 138
    a Tork-15 screwdriver to tighten the four screws on the spring clip to secure the processor to the heat sink. Use a fastening torque of 0.45[N.m] (4.61[kgf.cm]. See the figure below. A AF001259 Figure 113. Securing the Processor to the Heat Sink 116 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 139
    below. AF001266 Figure 114. Installing the Bolster Plate onto the Processor 10. Make sure the processor lock on the main board is in the unlocked position. See the figure below. AF001267 Figure 115. Making Sure the Processor Socket is Unlocked Intel® Server System SR9000MK4U Product Guide 117
  • Intel SR9000MK4U | Product Guide - Page 140
    the corners of the heat sink. Use a torque level of 0.68[N.m] (6.9[kghf.cm]). See letter "B" in the figure. BB BB A A AF001269 Figure 117. Attaching the Processor and Heat Sink to the Main Board 118 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 141
    Figure 118. Removing the Protective Cover from the LGA Terminal 15. Align the LGA terminal of the MVR with the LGA terminal pad of the processor assembly. AF001272 Figure 119. Setting the MVR into Place on the Processor Assembly Intel® Server System SR9000MK4U Product Guide 119
  • Intel SR9000MK4U | Product Guide - Page 142
    . See letter "A" in the figure. B A AF001252 Figure 120. Attaching the MVR to the Processor Assembly 18. Press the MVR handles into place on each side of the MVR. See the figure below. AF001274 Figure 121. Installing the Handles onto the MVR 120 Intel® Server System SR9000MK4U Product Guide
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    see "Installing a Power Supply" on page 68. ✧ The power supply filler panel, if necessary. For instructions, see "Removing a Power Supply" on page 70. Follow step 4 only. ✧ The top cover. For instructions, see "Installing the Top Cover" on page 37. Intel® Server System SR9000MK4U Product Guide 121
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    in the figure. 4. Verify that the processor lock is in the unlocked position. See letter "C". 5. Lift the processor and heat sink assembly straight up to remove it from the server. AA AA B C Figure 123. Loosening the Heat Sink Screws AF001255 122 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 145
    processor pins. AF001253 Figure 124. Removing the Bolster Plate from the Processor 7. Use a Torx-15 screwdriver to loosen four spring clip screws. See letter "A" in the following figure. A AF001259 Figure 125. Removing the Processor from the Heatsink Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 146
    caution when removing it. Excessive flex will break the pin shroud. 11. Remove the pin shroud. AF001273 Figure 127. Removing the Pin Shroud from the Processor 124 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 147
    below. In addition, if you are replacing your mounting plate and intend to reinstall your existing processors onto the new mounting plate, you will need to remove the processor assembly. For instructions, see "Removing a Processor" on page 111. Intel® Server System SR9000MK4U Product Guide 125
  • Intel SR9000MK4U | Product Guide - Page 148
    letter "B" in the figure. 3. Lift the mounting plate from the system. B A AF001242 Figure 128. Lifting the Mounting Plate from the System 4. Install a replacement mounting plate. For instructions, see "Installing the Mounting Plate" on page 127. 126 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 149
    in order: - The fan box. For instructions, see "Installing the Fan Box" on page 101. - All installed fans. For instructions, see "Installing a Fan" on page 55. - The air flow guide. For instructions, see "Installing the Air Flow Guide" on page 97. Intel® Server System SR9000MK4U Product Guide 127
  • Intel SR9000MK4U | Product Guide - Page 150
    steps 7 through 9 only, unless you also need to install hard drives into the carriers. - The top cover. For instructions, see "Installing the Top Cover" on page 37. - The front bezel. For instructions, see "Installing the Front Bezel" on page 35. 128 Intel® Server System SR9000MK4U Product Guide
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    can be installed on each side of the server chassis to aide in lifting and carrying the server system. Use the following instructions to install each handle. 1. Set the handle handle assembly from the chassis. 3. Repeat steps 1 - 2 for each handle. Intel® Server System SR9000MK4U Product Guide 129
  • Intel SR9000MK4U | Product Guide - Page 152
    130 Intel® Server System SR9000MK4U Product Guide
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    that can load the EFI device drivers, start the EFI applications, and boot the operating systems. The EFI shell also provides a series of commands that are used to manage files and system environment variables. For details of the EFI shell, see "The Extensible Firmware Interface (EFI) Shell" on page
  • Intel SR9000MK4U | Product Guide - Page 154
    the EFI Boot Manager searches the EFI application in the root directories of all of the EFI System Partitions that exist in the system. To boot from a file: 1. Use the arrow keys to select [Boot from a Select [Exit] to return to the Boot Manager. 132 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 155
    to start this option at the next time. Press the key to reset. 4. Select [Save to NVRAM]. 5. Select [Exit] to return to the Boot Manager. Intel® Server System SR9000MK4U Product Guide 133
  • Intel SR9000MK4U | Product Guide - Page 156
    applications to start, EFI device drivers to load, and operating systems to boot. The combination of the EFI firmware and the EFI shell provides the system environment that can be changed easily commands and EFI applications in EFI environment. 134 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 157
    driver. Displays memory configuration. Dumps or displays NVRAM variables. Displays driver that follows the EFI driver model. Invokes the driver configuration protocol. Invokes the driver another label. Displays all GUIDs under the EFI environment. Intel® Server System SR9000MK4U Product Guide 135
  • Intel SR9000MK4U | Product Guide - Page 158
    micro seconds. time [hh:mm[:ss]] Displays or sets the time of the system. type [-a|-u] [-b] file [file...] Displays the contents of a file. ver Displays version information. vol [fs] [Volume Label] Displays volume information of a file. 136 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 159
    MPT Firmware Revision SAS Address Status Boot Support SAS Topology SAS1068 09:01:00 0.07.07.00-IT 500605B0:00016CA0 Enabled [Enabled BIOS & OS] Advanced Adapter Properties Esc = Exit Menu Enter = Select Item F1/Shift+1 = Help -/+ = Change Item Intel® Server System SR9000MK4U Product Guide 137
  • Intel SR9000MK4U | Product Guide - Page 160
    SAS1068(09:01:00) Controller Direct Attach Devices Phy 0 FUJITSU MAX3036RC 2101 Device Info Expander SAS Esc=Exit F1=Help M=More Keys D=Device Properties 138 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 161
    the 'F' key to begin format or any other key to exit. Elapsed Time: 00:00:00 Percent Complete 0% 100% | | Esc=Exit F1=Help M=More Keys Intel® Server System SR9000MK4U Product Guide 139
  • Intel SR9000MK4U | Product Guide - Page 162
    until the system LED begins to flash. 4. Power on the system. Upgrading the Firmware The FWUPDATE utility updates the SAL/BMC and writes sensor data records to the Intel® Server System SR9000MK4U. A FWUPDATE is performed as an EFI shell command. 140 Intel® Server System SR9000MK4U Product Guide
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    flash Flash ROM#1 SAL 8MB Flash ROM#0 BMC 512KB Copied to internal flash by BMC reset sequence. SAL Spool BMC external flash AF001197 Figure 131. Firmware Update Block Diagram Intel® Server System SR9000MK4U Product Guide 141
  • Intel SR9000MK4U | Product Guide - Page 164
    damaged, the SAL is recovered from SAL Spool by using the SAL firmware recovery function. • Takeover of NVM area NVM area in FWH function Writes SDR data in the integrated ROM file. A manual system reset is required as part of the FWUPDATE process. How Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 165
    . Updates only SAL in FWH and SAL Spool. Updates only BMC in external flash. Does not take over NVM area. (Invalid when /B or /S is specified.) Intel® Server System SR9000MK4U Product Guide 143
  • Intel SR9000MK4U | Product Guide - Page 166
    process start ****** Clear SDR Repository Done! Add SDR 100% Done! ****** Firmware Version Display ****** Now BMC 01-03 SAL 01-02 Firmware update process was completed. Restart this system at once. Figure 133. FWUPDATE Execution Screen 144 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 167
    to view or modify the following server board functions, execute setup. • Processor configuration • Memory configuration • SATA controller setting (Not supported in 4S-4U model.) • Onboard original settings, the restore operation may become easier. Intel® Server System SR9000MK4U Product Guide 145
  • Intel SR9000MK4U | Product Guide - Page 168
    board, chassis, product information Stores the changed values in CMOS, and exits setup. Clicking on the menu item causes the system to prompt the user for a Yes or No response. Yes: Saves the changes and reboots the system. No: Aborts the action. 146 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 169
    server is not powered on after AC power recovery even if on is selected as the Power On option. Use the power button to power on the system, and then press and release the power button to shut down the server without forcing it into the power off state. Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 170
    ] Enable [Enable] Disable [Enable] Disable Description Enables / disables memory mirroring. Enable: Deconfigures the failure-detected memory and boots. Disable: Cancels boot and turns off the power. Enables / disables NUMA memory configuration. 148 Intel® Server System SR9000MK4U Product Guide
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    appear in brackets. Table 27. Devices Screen Primary Menu Item VGA Sub Menu Item Onboard VGA Options [Enable] Disable Description Enables / disables on-board VGA. Intel® Server System SR9000MK4U Product Guide 149
  • Intel SR9000MK4U | Product Guide - Page 172
    : Requires the manual settings. IP firmware or EFI console input/output to COM1. Does not provide SPCR or HCDP to OS. When the valid VGA is not mounted, "Enable" is set. Uses the communication speed specified when console redirection is valid. 150 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 173
    Configuring Serial-Over LAN 1. Open "System Setup Menu" on the screen. 2. Choose "Server Management": System Setup Menu Main Processor Memory Devices Server Management Security Save changes and Exit Discard changes and Exit Restore Defaults Exit Intel® Server System SR9000MK4U Product Guide 151
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    SYSCFG utility. For information about this utility, see the EFI Utility User's Guide. 8. Bundled management software will use User #10. Do not use this user number if you plan to use the management software that is included with your server system. 152 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 175
    5 Troubleshooting Initial Troubleshooting Steps The Intel® Server System SR9000MK4U implements indicators to display the system status. These are useful as a first step in identifying a problem. Begin troubleshooting by using the table below to view symptoms and solutions. If you do not find the
  • Intel SR9000MK4U | Product Guide - Page 176
    Troubleshooting Guide Symptom System powers on, but then turns off quickly. Cooling Fault LED (orange) is on. After the power-on, cooling fault LED (orange) is on or blinks. After system . Check that the proper video driver is installed. Check that the Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 177
    Processor Memory Box Memory Box Hard Drive DVD Drive Network USB Device I/O Card Table 30. Troubleshooting Guide Symptom Solution System does not recognize part of the processors that were installed. Check that the processor the installed slot. Intel® Server System SR9000MK4U Product Guide 155
  • Intel SR9000MK4U | Product Guide - Page 178
    collect the state information for that specific state. Power Off Initialization EFI Shell Working System Hang OS Working State transition within normal operation State transition due to a failure AF001275 Figure 134. State Transition Diagram 156 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 179
    the system. If you reproduced the problem, read the POST code. For instructions, see "How to Read the POST Codes" on page 159. If the system seems to have moved to the system hang status during the procedure, see "System Hang Status" on page 159. Intel® Server System SR9000MK4U Product Guide 157
  • Intel SR9000MK4U | Product Guide - Page 180
    5. Shut down the system. If you reproduced the problem, read the POST code. For instructions, see "How to Read the POST Codes" on page 159. If the system seems to have moved to a system hang status, follow the steps under System Hang Status, below. 158 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 181
    the system hang status multiple times, stop collecting information. How to Read the POST Codes The POST code decimal number is located inside the chassis at the right side. See the figure below. AF001270 Figure 135. Location of POST Code LED Intel® Server System SR9000MK4U Product Guide 159
  • Intel SR9000MK4U | Product Guide - Page 182
    )" as the file type. - Change the file name to "system.csv". 9. Click Save. 10. Select "Security" in the tree display section. 11. Select "Save Log File As" from the Operation menu on the menu bar. 12. The "Save Security Log As" dialog box opens. 160 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 183
    prompt, execute. dir \\system32\drivers > :\drivers.txt 28. Type "exit" to close the command prompt. 29. Use Explorer* to confirm that the following files have been created on the external storage: system.evt system.csv security.evt Intel® Server System SR9000MK4U Product Guide 161
  • Intel SR9000MK4U | Product Guide - Page 184
    30. Use Notepad to confirm the following files contain some texts: system32.txt drivers.txt 31. Stop the external storage and remove the device from the system. Taking Corrective Action See "POST Codes" on page 171 for suggested corrective actions. 162 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 185
    board VGA The Intel® Server System SR9000MK4U server can output the SAL and EFI displays to on-board VGA. This subsection describes how to enable/disable the on-board VGA. 1. Select System Setup from the Boot Maintenance Menu of the EFI Boot Manager. See "The Extensible Firmware Interface (EFI) Boot
  • Intel SR9000MK4U | Product Guide - Page 186
    to Enable. VGA Menu Examine and set VGA parameters. Onboard VGA [Enable] Exit Use Enter to change value. 5. Select Exit twice and return to the System Setup Menu. 6. Select Save changes and Exit to end the System Setup. 164 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 187
    Console The Intel® Server System SR9000MK4U server supports headless function that redirects the VGA output and keyboard input of SAL and EFI to the COM1 port input/output. This subsection describes how to enable/disable the headless function and how to set baud rate. 1. Select System Setup from
  • Intel SR9000MK4U | Product Guide - Page 188
    . COM1 Console Redirection Menu Examine and set console redirection parameters. Headless Support [Disable] COM1 Speed [19200bps] Exit Use Enter to change value. System Setup Menu. 8. Select Save changes and Exit to end the System Setup utility. 166 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 189
    . This appendix also provides photographs of the cable connections in the server system. Working with Ribbon Cables Make sure to detach (or attach) the flat cable assembly from the main board according to the following instructions. • Always hold the ribbon cable parallel to the connector you are
  • Intel SR9000MK4U | Product Guide - Page 190
    Note: The figure above shows the system with the power supply box removed. AB AF001435 A. SATA 0 - 3 connector on hard drive B. SATA 4 - 7 connector on hard drive backplane backplane Figure 137. SATA Connections on Hard Drive Backplane 168 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 191
    system with the fans removed. A B AF001437 A. MVR connector for processors 1 and 2 B. MVR connector for processors 3 and 4 Figure 139. MVR Connectors Note: The figure above shows the system with the PCI card divider and the power supply box removed. Intel® Server System SR9000MK4U Product Guide
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    A B C D AF001438 A. Control panel power connection on hard drive backplane B. Control panel data connector on hard drive backplane C. Control panel data connector on server board D. Control panel power cable on server board 170 Intel® Server System SR9000MK4U Product Guide
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    Appendix C: POST Codes Table 31. POST Codes Generated by the BMC and Logged at the Seven Segment LED Code 0 0 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 A 0 B 0 C 0 D 0 E 0 F 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 Descriptions Classification
  • Intel SR9000MK4U | Product Guide - Page 194
    reserved reserved reserved Error Error Error Error Error Error Progress Progress Progress Progress Progress Progress Progress Progress Progress Progress Progress Progress Progress Operation to Recover Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 195
    restarted by WDT overflow Error Failed in task generation Error Illegal or mismatch format of GUID Error CPU0 Thermal Trip Error, error event logged to SEL CPU0 Configuration Error ( SEL Operation to Recover BMC Error SEL List SEL List Intel® Server System SR9000MK4U Product Guide 173
  • Intel SR9000MK4U | Product Guide - Page 196
    to SEL Error, error event logged to SEL Error, error event logged to SEL Error, error event logged to SEL Operation to Recover SEL List Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 197
    to SEL Error, error event logged to SEL Error, error event logged to SEL Error, error event logged to SEL Operation to Recover SEL List Intel® Server System SR9000MK4U Product Guide 175
  • Intel SR9000MK4U | Product Guide - Page 198
    to SEL Error, error event logged to SEL Error, error event logged to SEL Error, error event logged to SEL Operation to Recover SEL List Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 199
    W Mutex service initialization NVSDA service initialization AP synchronization control Chipset low-level initialization PAL status check 2 1EB RTC initialization 3 1E3 Super IO initialization Operation to Recover Check previous SEL Intel® Server System SR9000MK4U Product Guide 177
  • Intel SR9000MK4U | Product Guide - Page 200
    AP self-test Reboot the memory or processor that has errored 19 0F1 Memory-based Mutex* service initialization 20 0F0 Runtime memory allocator initialization 21 oD1 Error oF3 RAS late initialization Operation to Recover Check previous SEL Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 201
    NDC3) failure FWH failure Unsupported processor \ FWH failure Detected illegal DIMM loading pattern or unsupported DIMM. No usable memory Memory Controller failure Error detected. Unexpected to Recover Check SEL list Please check previous SEL Intel® Server System SR9000MK4U Product Guide 179
  • Intel SR9000MK4U | Product Guide - Page 202
    Unexpected failure Unexpected failure Unexpected failure Unexpected failure detected while initializing memory. OS machine check handler is not registered or not valid Unexpected Error Error Error Operation to Recover Please check previous SEL 180 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 203
    Installation/Assembly Safety Instructions English The power supply in this product contains no user-serviceable parts. Refer servicing only to qualified device to the main (AC) power. The socket outlet that the system plugs into shall be installed near the equipment and shall be easily accessible
  • Intel SR9000MK4U | Product Guide - Page 204
    recommended by the equipment manufacturer. Dispose of used batteries according to manufacturer's instructions. The system is designed to operate in a typical office environment. Choose a site that they serve as the product's main power disconnect. 182 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 205
    Ports ab. 5. Tragen Sie ein geerdetes Antistatik Gelenkband, um elektrostatische Ladungen (ESD) über blanke Metallstellen bei der Handhabung der Komponenten zu vermeiden. 6. Schalten Sie das System niemals ohne ordnungsgemäß montiertes Gehäuse ein. Intel® Server System SR9000MK4U Product Guide 183
  • Intel SR9000MK4U | Product Guide - Page 206
    anzubringen: 1. Vergewissern Sie sich, daß Sie keine Werkzeuge oder Teile im Innern des Systems zurückgelassen haben. 2. Überprüfen Sie alle Kabel, Zusatzkarten und andere Komponenten auf Batterien den Anweisungen des Herstellers entsprechend. 184 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 207
    Français Das System wurde für den Betrieb in einer normalen Büroumgebung entwickelt. Der Standort sollte: • "sauber und staubfrei sein (Hausstaub Pour mettre le système hors tension, vous devez débrancher chaque câble d'alimentation de sa prise. Intel® Server System SR9000MK4U Product Guide 185
  • Intel SR9000MK4U | Product Guide - Page 208
    remontée correctement. Remplacer uniquement avec une batterie du même type ou d'un type équivalent recommandé par le fabricant. Disposez des piles usées selon les instructions du fabricant. 186 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 209
    no desconecta la corriente alterna del sistema. Para desconectarla, deberá desenchufar todos los cables de corriente alterna de la pared o desconectar la fuente de alimentación. Intel® Server System SR9000MK4U Product Guide 187
  • Intel SR9000MK4U | Product Guide - Page 210
    en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores. 188 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 211
    di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto. Ad ogni fonte di alimentazione corrisponde un cavo di alimentazione in c.a. separato Intel® Server System SR9000MK4U Product Guide 189
  • Intel SR9000MK4U | Product Guide - Page 212
    di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione. 190 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 213
    di una presa a muro correttamente installata. • "Dotata di spazio sufficiente ad accedere ai cavi di alimentazione, i quali rappresentano il mezzo principale di scollegamento del sistema. Intel® Server System SR9000MK4U Product Guide 191
  • Intel SR9000MK4U | Product Guide - Page 214
    192 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 215
    Appendix E: Safety Information Warning Labels The Intel® Server System SR9000MK4U contains several warning labels on the interior and exterior of the server system. These warning labels indicate components that present a potential danger. Do not remove these warning labels. The following diagrams
  • Intel SR9000MK4U | Product Guide - Page 216
    by holding the underside of the system. AF001422 Figure 141. Caution: Server System is Heavy The warnings labels at the rear of the server chassis contains voltage information. AF001423 Figure 142. Caution: System Contains Areas of High Voltage 194 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 217
    components specified in this guide. Use of other products / components will void the UL Listing and other regulatory approvals of the product, and may result in noncompliance with product regulations in the region(s) in which the product is sold. Intel® Server System SR9000MK4U Product Guide 195
  • Intel SR9000MK4U | Product Guide - Page 218
    , read, observe, and adhere to all of the following safety instructions and information. The following safety symbols may be used throughout the systems, and test equipment), other than an ITE application, may require further evaluation. 196 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 219
    In regions that are susceptible to electrical storms, we recommend you plug your system into a surge suppressor and disconnect telecommunication lines to your modem during an the weight for easier handling, remove any easily detachable components. Intel® Server System SR9000MK4U Product Guide 197
  • Intel SR9000MK4U | Product Guide - Page 220
    Intel® servers use Neutral Pole Fusing. To avoid risk of shock use caution when working with power supplies that use Neutral Pole Fusing. • The power supply in this product contains no user-serviceable is /are provided with a suitable earth ground. 198 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 221
    before removing the power supply from the server. Caution: If the server has been running, any installed processor(s) and heat sink(s) may be hot. system is supplied with a guard over the fan, do not operate the system without the fan guard in place. Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 222
    . After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface. 200 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 223
    radiation exposure and/or personal injury: • Do not open the enclosure of any laser peripheral or device • Laser peripherals or devices have are not user serviceable • Return to manufacturer for servicing Intel® Server System SR9000MK4U Product Guide 201
  • Intel SR9000MK4U | Product Guide - Page 224
    hin, der bei Nichtbeachtung der Sicherheitshinweise zu schweren oder tödlichen Verletzungen führen kann. Weist auf Verbrennungsgefahr an heißen Bauteilen bzw. Oberflächen hin. 202 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 225
    erzeugt werden. • In gewittergefährdeten Gebieten sollten Sie das System an einen Überspannungsschutz anschließen und bei einem Gewitter die Telekommunikationskabel diese die Hauptvorrichtung zum Trennen des Produkts von der Stromversorgung sind. Intel® Server System SR9000MK4U Product Guide 203
  • Intel SR9000MK4U | Product Guide - Page 226
    ab, bevor Sie es aus dem Server ausbauen. Zur Vermeidung von Stromschlägen schalten Sie den Server aus, und trennen Sie vor dem Öffnen des Geräts das Netzkabel sowie alle an den Server angeschlossene Telekommunikationssysteme, Netzwerke und Modems. 204 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 227
    War Ihr Server in Betrieb, können die installierten Prozessoren und Kühlkörper heiß sein. Sofern Sie keine Hot-Plug-Komponenten ein- oder ausbauen, warten Sie mit dem Abnehmen der Abdeckungen, bis das System abgekühlt ist. Gehen Sie beim Aus- oder Intel® Server System SR9000MK4U Product Guide 205
  • Intel SR9000MK4U | Product Guide - Page 228
    Sie dazu, sofern verfügbar, eine leitfahige Schaumstoffunterlage, aber niche die Schutzhülle der Platine. Ziehen Sie die Platine nicht über eine Fläche. 206 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 229
    oder Laser- Komponenten. • Laser-Peripheriegeräte oder -Komponenten besitzen keine für den Benutzer wartungsbedürftigen Teile. • Schicken Sie das Gerät für Wartungsarbeiten an den Hersteller zurück. Intel® Server System SR9000MK4U Product Guide 207
  • Intel SR9000MK4U | Product Guide - Page 230
    uniquement par des techniciens qualifiés. Vous devez suivre les informations de ce guide et les instructions d'assemblage des manuels de serveur pour vérifier et maintenir la conformité pales de ventilateur, car cela peut entraîner des blessures. 208 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 231
    autre assistance appropriée lorsque vous déplacez et soulevez le matériel. • Pour réduire le poids en vue de faciliter la manipulation, retirez tout composant amovible. Intel® Server System SR9000MK4U Product Guide 209
  • Intel SR9000MK4U | Product Guide - Page 232
    Les cordons d'alimentation doivent répondre aux critères suivants : • Le cordon d'alimentation doit supporter une intensité supérieure à celle indiquée sur le produit. • Le cordon d'alimentation prises électriques correctement reliées à la terre. 210 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 233
    . Si votre système est fourni avec une protection sur le ventilateur, ne mettez pas le système en route sans la protection en place. Intel® Server System SR9000MK4U Product Guide 211
  • Intel SR9000MK4U | Product Guide - Page 234
    fixé à un support inamovible pour éviter qu'il ne bascule lors de l'extension d'un serveur ou d'un élément de l'équipement. Le rack doit être installé conformément aux instructions du fabricant. ou d'endommager la pile d'une quelconque façon. 212 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 235
    composants sont correctement installés. • Fixez les panneaux au châssis en suivant les instructions du produit. Périphériques laser Attention: Pour éviter tout risque d'exposition aux utilisateur. • Retournez-les au fabricant en cas de problème. Intel® Server System SR9000MK4U Product Guide 213
  • Intel SR9000MK4U | Product Guide - Page 236
    irse a las directrices de esta guía y a las instrucciones de montaje de los manuales del servidor para asegurar y mantener el cumplimiento con las certificaciones y homologaciones existentes de los que de lo contrario se podrían producir lesiones. 214 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 237
    sean adecuados al trasladar o levantar el equipo. • Para que el peso sea menor para manipularlo con más facilidad, extraiga los componentes que sean de fácil extracción. Intel® Server System SR9000MK4U Product Guide 215
  • Intel SR9000MK4U | Product Guide - Page 238
    conexión en funcionamiento. Algunas fuentes de alimentación de electricidad de los servidores de Intel utilizan el polo neutral del fuselaje. Para evitar riesgos de choques electricos use efectuar de forma inmediata con el fin de desconectarlos. 216 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 239
    se le ha suministrado con una protección para el ventilador, asegúrese de que cuando esté funcionando el sistema la protección esté en su sitio. Intel® Server System SR9000MK4U Product Guide 217
  • Intel SR9000MK4U | Product Guide - Page 240
    equipo. Deseche las baterías respetando la normativa local. No intente recargar la batería. No intente desmontar, pinchar o causar cualquier otro desperfecto a una batería. 218 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 241
    caja de ningún periférico o dispositivo láser • Los periféricos o dispositivos láser no pueden ser reparados por el usuario • Haga que el fabricante los repare. Intel® Server System SR9000MK4U Product Guide 219
  • Intel SR9000MK4U | Product Guide - Page 242
    简体中文 Intel Intel Intel Web 注意 警告 220 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 243
    ITE ITE 场地选择 5V Intel® Server System SR9000MK4U Product Guide 221
  • Intel SR9000MK4U | Product Guide - Page 244
    222 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 245
    ESD) ESD ESD ESD ESD Intel® Server System SR9000MK4U Product Guide 223
  • Intel SR9000MK4U | Product Guide - Page 246
    其他危险 替换电池 224 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 247
    World Wide Web http://support.intel.com/support/motherboards/server/SR9000MK4U. Telephone All calls are billed per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time
  • Intel SR9000MK4U | Product Guide - Page 248
    8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 800 225 288. Once connected, dial 800 843 4481 226 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 249
    0114 Peru 001 916 377 0114 Uruguay..... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server System SR9000MK4U Product Guide 227
  • Intel SR9000MK4U | Product Guide - Page 250
    228 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 251
    instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide evaluation. Product Safety Compliance The Intel® Server System SR9000MK4U complies with the following safety
  • Intel SR9000MK4U | Product Guide - Page 252
    with Class A emission requirements as it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits • FCC / ICES-003 - Emissions (USA/ • FCC/ICES-003 Class A Attestation (USA/Canada) • VCCI Certification (Japan) 230 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 253
    to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However . Intel® Server System SR9000MK4U Product Guide 231
  • Intel SR9000MK4U | Product Guide - Page 254
    . If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 232 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 255
    : Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product CNCA (CCC China) The CCC Certification Marking and EMC warning is located on the outside rear area of the product A Intel® Server System SR9000MK4U Product Guide 233
  • Intel SR9000MK4U | Product Guide - Page 256
    Devices: must be UL recognized or UL listed accessory and TUV or VDE licensed. Maximum power rating of any one device is 19 watts. Total server configuration is not to exceed the maximum loading conditions of the power supply. 234 Intel® Server System SR9000MK4U Product Guide
  • Intel SR9000MK4U | Product Guide - Page 257
    ) for: - Cadmium End of Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back. Intel® Server System SR9000MK4U Product Guide 235
  • Intel SR9000MK4U | Product Guide - Page 258
    236 Intel® Server System SR9000MK4U Product Guide
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Intel
®
Server System
SR9000MK4U Product Guide
Intel Order Number D71314-004