Intel SR9000MK4U Product Guide - Page 176

Table 30. Troubleshooting Guide, Location, Symptom, Solution

Page 176 highlights

Location Cooling Fault LED Power Fault LED Video Keyboard Mouse Table 30. Troubleshooting Guide Symptom System powers on, but then turns off quickly. Cooling Fault LED (orange) is on. After the power-on, cooling fault LED (orange) is on or blinks. After system powers on, Power Fault LED (orange) is on or blinks System turns on, but screen is blank. The state of screen is unusual. Keyboard does not work. Mouse does not work normally. Solution Check that the cooling fan module is installed properly. Check that no foreign matter is put in cooling fan module. Check that the intake/exhaust air is flowing. Check that the cooling fan module is installed properly. Check that no foreign matter is put in cooling fan module. Check that intake/exhaust air flows. Check that the power input cable is properly connected. Check that the power modules are installed properly. Check that the power modules are configured. Check that the display is plugged in. Check that the display is turned on. Check that the display cable is properly connected. Replace the display. Check that the display cable is properly connected. Check that the brightness and contrast on the display are properly set. Check that the proper video driver is installed. Check that the refresh rate setting matches the display specification. Replace the display. Check that the keyboard USB cable is properly connected. Disconnect and reconnect the USB cable and retry. Replace the keyboard. Check that the mouse USB cable is properly connected. Disconnect and reconnect the USB cable and retry. Replace the mouse. 154 Intel® Server System SR9000MK4U Product Guide

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154
Intel
®
Server System SR9000MK4U Product Guide
Cooling Fault LED
System powers on, but then
turns off quickly. Cooling
Fault LED (orange) is on.
Check that the cooling fan module is
installed properly.
Check that no foreign matter is put in
cooling fan module.
Check that the intake/exhaust air is
flowing.
After the power-on, cooling
fault LED (orange) is on or
blinks.
Check that the cooling fan module is
installed properly.
Check that no foreign matter is put in
cooling fan module.
Check that intake/exhaust air flows.
Power Fault LED
After system powers on,
Power Fault LED (orange) is
on or blinks
Check that the power input cable is
properly connected.
Check that the power modules are
installed properly.
Check that the power modules are
configured.
Video
System turns on, but screen
is blank.
Check that the display is plugged in.
Check that the display is turned on.
Check that the display cable is properly
connected.
Replace the display.
The state of screen is
unusual.
Check that the display cable is properly
connected.
Check that the brightness and contrast
on the display are properly set.
Check that the proper video driver is
installed.
Check that the refresh rate setting
matches the display specification.
Replace the display.
Keyboard
Keyboard does not work.
Check that the keyboard USB cable is
properly connected.
Disconnect and reconnect the USB
cable and retry.
Replace the keyboard.
Mouse
Mouse does not work
normally.
Check that the mouse USB cable is
properly connected.
Disconnect and reconnect the USB
cable and retry.
Replace the mouse.
Table 30. Troubleshooting Guide
Location
Symptom
Solution