Intermec 70 CloneNGo User Guide - Page 40

Chapter 3 - Troubleshooting Troubleshoot the Cloning Process Use this troubleshooting table to help solve problems with the cloning process. Problems With the Cloning Process Problem Solution The client computer hangs when searching for the master computer. • The client and master computer are too far away from each other. Move the computers closer together. • There is an error in the cloning process. Check the Cloning Details tab for more information. • Restart the CloneNGo application. • Open ISpyWiFi and make sure the master / client are on the same channel AND have the same ESSID and BSSID • Make sure the master and clone computer have the appropriate IP address. For example, the IP address should have the format 1.x.x.x. • Make sure the master computer's SSID is in the scan list. To do this, go to the Scan folder and press the Scan button, • Make sure the client computer can ping the master computer. To make sure the client can ping the master, go to the Ping tab within the ISpyWiFi application. The OS upgrade continues Place the computer back in the computer dock indefinitely when you remove the computer from the computer dock. You are stuck in an endless loop File element Source attribute should only resolve to items trying to download files in the on the removable media. For example, locations that are manifest received from the master. not wiped out by the OS upgrade. All subfolders are being included in The default is to recurse subfolders when using the the clone. wildcard in a path. Use the IncludeSubFolders attribute to disable recursion: CloneEx.xml contains a 1 If the parameter is a path, set up CloneEx.xml to use CommandLine attribut value that paths that do not contain spaces (if possible). has spaces and the pre-defined entity 2 Download a CloneNGo update with a version later than " has been used to enclose the 6.90.00.0237. value in quotes. The command line parameter is not processed correctly in CloneNGo. 32 CloneNGo User Guide