Intermec PW50 PW50 Workboard Printer User Guide - Page 40
Printer Problems and Possible Solutions continued - printhead
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Chapter 3 - Troubleshooting and Maintaining the PW50 Printer Problems and Possible Solutions (continued) Problem Possible Solution You press the Standby The printhead may be too hot. Wait until the button, but the printer printhead cools down and try again. does not enter Standby mode and the Intermec Ready-to-Work indicator starts blinking. You press and hold the The printhead may be too hot. Wait until the Standby button for printhead cools down and try again. more than 2 seconds to enable Bluetooth communications, but Bluetooth is not enabled. Printer keeps printing Check media settings. or feeding when it should stop. The printout is not in Check for errors in the software application. the desired position. The printer is not • Re-establish a Bluetooth connection with the printing with a mobile computer or scanner. For help, see Bluetooth connection. "Setting Up Bluetooth Communications" on page 18, or see your mobile computer user manual. • Make sure the mobile computer can print to a known good printer. • Print a Bluetooth testprint page to make sure that the mobile printer discovered your printer. For help, see "Printing a Testprint" on page 12. • Make sure the printer is in Ready mode. When printing, the printer is skipping. Perform a testfeed by pressing the Feed button until the PW50 beeps. Printout is faded or weak. • Modify the Set Media Sensitivity command or the Set Dark Adjust command. For help, see the ESC/P Programmer's Reference Manual. • Check to see if the printhead needs cleaning. For help, see "Cleaning the PW50" on page 32. 30 PW50 Workboard Printer User Guide