Intermec PW50 PW50 Workboard Printer User Guide - Page 40

Printer Problems and Possible Solutions continued - printhead

Page 40 highlights

Chapter 3 - Troubleshooting and Maintaining the PW50 Printer Problems and Possible Solutions (continued) Problem Possible Solution You press the Standby The printhead may be too hot. Wait until the button, but the printer printhead cools down and try again. does not enter Standby mode and the Intermec Ready-to-Work indicator starts blinking. You press and hold the The printhead may be too hot. Wait until the Standby button for printhead cools down and try again. more than 2 seconds to enable Bluetooth communications, but Bluetooth is not enabled. Printer keeps printing Check media settings. or feeding when it should stop. The printout is not in Check for errors in the software application. the desired position. The printer is not • Re-establish a Bluetooth connection with the printing with a mobile computer or scanner. For help, see Bluetooth connection. "Setting Up Bluetooth Communications" on page 18, or see your mobile computer user manual. • Make sure the mobile computer can print to a known good printer. • Print a Bluetooth testprint page to make sure that the mobile printer discovered your printer. For help, see "Printing a Testprint" on page 12. • Make sure the printer is in Ready mode. When printing, the printer is skipping. Perform a testfeed by pressing the Feed button until the PW50 beeps. Printout is faded or weak. • Modify the Set Media Sensitivity command or the Set Dark Adjust command. For help, see the ESC/P Programmer's Reference Manual. • Check to see if the printhead needs cleaning. For help, see "Cleaning the PW50" on page 32. 30 PW50 Workboard Printer User Guide

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Chapter 3 — Troubleshooting and Maintaining the PW50
30
PW50 Workboard Printer User Guide
You press the
Standby
button, but the printer
does not enter Standby
mode and the Intermec
Ready-to-Work
indicator starts
blinking.
The printhead may be too hot. Wait until the
printhead cools down and try again.
You press and hold the
Standby
button for
more than 2 seconds to
enable Bluetooth
communications, but
Bluetooth is not
enabled.
The printhead may be too hot. Wait until the
printhead cools down and try again.
Printer keeps printing
or feeding when it
should stop.
Check media settings.
The printout is not in
the desired position.
Check for errors in the software application.
The printer is not
printing with a
Bluetooth connection.
Re-establish a Bluetooth connection with the
mobile computer or scanner. For help, see
“Setting Up Bluetooth Communications” on
page 18
, or see your mobile computer user
manual.
Make sure the mobile computer can print to a
known good printer.
Print a Bluetooth testprint page to make sure
that the mobile printer discovered your printer.
For help, see
“Printing a Testprint” on
page 12
.
Make sure the printer is in Ready mode.
When printing, the
printer is skipping.
Perform a testfeed by pressing the
Feed
button
until the PW50 beeps.
Printout is faded or
weak.
Modify the Set Media Sensitivity command
or the Set Dark Adjust command. For help,
see the
ESC/P Programmer’s Reference Manual
.
Check to see if the printhead needs cleaning. For
help, see
“Cleaning the PW50” on page 32
.
Printer Problems and Possible Solutions (continued)
Problem
Possible Solution