JBL Authentics 300 Owners Manual English 1 - Page 15

Product Specifications, Troubleshooting

Page 15 highlights

English 10. PRODUCT SPECIFICATIONS General specification • Model: Authentics 300 • Sound system: Stereo 2.0 • Power supply: 100 - 240V AC, ~ 50/60Hz • Total speaker power output (Max @THD 1%): 100W • Transducer: 2 x 25mm tweeter + 5.25" woofer • Networked standby power: < 2.0 W • Operating temperature: 0 °C - 45 °C • Lithium battery: 3.6V, 4800mAh Audio specification • Frequency response: 45Hz - 20kHz (-6dB) • Audio inputs: 1 Audio in, Bluetooth/Wi-Fi, Ethernet and USB (USB playback is available in US version. For other versions, USB is for Service only.) USB specification • USB port: Type C • USB rating: 5V DC, 0.5A • Supporting formats: mp3, WAV • MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3, MPEG 2.5 Layer 3 • MP3 sampling rate: 16 - 48 kHz • MP3 bitrate: 80 - 320 kpbs Wireless specification • Bluetooth version: 5.3 • Bluetooth profile: A2DP 1.3.2, AVRCP 1.5 • Bluetooth transmitter frequency range: 2400 MHz - 2483.5 MHz • Bluetooth transmitter power:

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www.jbl.com
English
15
15
10. PRODUCT SPECIFICATIONS
General specification
Model: Authentics 300
Sound system: Stereo 2.0
Power supply: 100 - 240V AC, ~ 50/60Hz
Total speaker power output (Max @THD 1%): 100W
Transducer: 2 x 25mm tweeter + 5.25" woofer
Networked standby power: < 2.0 W
Operating temperature: 0 °C - 45 °C
Lithium battery: 3.6V, 4800mAh
Audio specification
Frequency response: 45Hz - 20kHz (-6dB)
Audio inputs: 1 Audio in, Bluetooth/Wi-Fi, Ethernet and USB
(USB playback is available in US version. For other versions,
USB is for Service only.)
USB specification
USB port: Type C
USB rating: 5V DC, 0.5A
Supporting formats: mp3, WAV
MP3 codec: MPEG 1 Layer 2/3, MPEG 2 Layer 3,
MPEG 2.5 Layer 3
MP3 sampling rate: 16 - 48 kHz
MP3 bitrate: 80 - 320 kpbs
Wireless specification
Bluetooth version: 5.3
Bluetooth profile: A2DP 1.3.2, AVRCP 1.5
Bluetooth transmitter frequency range:
2400 MHz - 2483.5 MHz
Bluetooth transmitter power: <13 dBm (EIRP)
Wi-Fi network: IEEE 802.11 a/b/g/n/ac/ax (2.4GHz/5GHz)
2.4G Wi-Fi transmitter frequency range: 2412 - 2472 MHz
(2.4 GHz ISM Band, USA 11 Channels, Europe and others
13 Channels)
2.4G Wi-Fi transmitter power: <20 dBm (EIRP)
5G Wi-Fi transmitter frequency range: 5.15 - 5.35GHz,
5.470 - 5.725GHz, 5.725 - 5.825GHz
5G Wi-Fi transmitter power: 5.15 - 5.25GHz <23dBm,
5.25 - 5.35GHz & 5.470 - 5.725GHz <23dBm,
5.725 - 5.825GHz <14dBm (EIRP)
Dimensions
Dimensions (W x H x D):
342 x 195.6 x 180.3 mm / 13.46" x 7.7" x 7.1"
Weight: 4.9 kg / 10.8 lbs
Packaging dimensions (W x H x D):
403 x 272 x 272 mm / 15.9" x 10.7" x 10.7"
Packaging weight: 6.64 kg / 14.6 lbs
11. TROUBLESHOOTING
Never try to repair the product yourself. If you have problems
using this product, check the following points before you
request services.
For more troubleshooting tips, visit the support page at
www.jbl.com
.
System
The unit will not turn on.
Check if the power cord is plugged into power and the
speaker.
Check if the battery has enough power.
The speaker has no response to button presses.
Reset the speaker by holding
for more than 10 seconds.
The speaker will switch off and then switch on again.
Bluetooth
A device cannot be connected with the speaker.
Check if you have enabled Bluetooth on the device.
If the speaker has been paired with another Bluetooth device,
re-enter the Bluetooth pairing mode (see “
5.2.3 To connect
to another Bluetooth device
”).
Poor audio quality from a connected Bluetooth device
The Bluetooth reception is poor. Move the source device
closer to the speaker, or remove any obstacle between the
source device and the speaker.
Wi-Fi
Failed to connect to Wi-Fi.
Make sure that Wi-Fi is turned on.
Make sure that you have selected the right network and
entered the correct password.
Make sure that your router or modem is turned on and within
the range.
In your router settings, make sure that you have set the
security type to WPA2 or auto.
Make sure that your speaker is connected to the same
wireless network as your smartphone or tablet.
If you have difficulties in setting up Wi-Fi, hold
and
together on the speaker until the status indicator slowly
pulses white.
Voice assistants
No response to the voice commands
Check that you have connected the speaker to your home
network (See “
5.1 Connect to your home network
”).
Check that you have started voice control with the correct
wake word (See “
6.2 Talk to your voice assistants
”).