JVC VN-V225VPU Instruction Manual - Page 82

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Others Troubleshooting Symptom Causes and Countermeasures IP address of the camera is unknown The web page of the camera cannot be displayed The built-in viewer cannot be installed Authentication by Verisign appears during installation of the built-in viewer A warning message appears upon starting up the built-in viewer TCP images cannot be played back ● The default IP address is 192.168.0.2, and the default subnet mask is 255.255.255.0. ● When [IP Setting] is set to ADHCP EnableB and there is no DHCP sever, the camera will run using the default IP address when it is started up. ● If there is a PC in the same LAN, you can search cameras from the PC using the search tool. Check the Internet Explorer settings. When a proxy server is in use, configure the proxy server settings of the Internet Explorer accordingly. Check the Internet Explorer settings. The built-in viewer consists of a software component called ActiveX. The ActiveX is usually installed when the built-in viewer is used for the first time. However, installation may be rejected depending on the Antivirus software settings. In this case, change the settings of the Anti-virus software before installing the built-in viewer. VeriSign's electronic signature is stored in the builtin viewer. For computers with a network environment that is connected to the Internet, the authenticity of the viewer can be verified via authentication by VeriSign. The built-in viewer consists of a software component called ActiveX. The ActiveX is usually installed when the built-in viewer is used for the first time. However, installation may be rejected depending on the Anti-virus software settings. In this case, change the settings of the Antivirus software before installing the built-in viewer. ● Number of streams is limited based on settings and client request. Multicast is available for more receivers. Reference Page A Page 17 A Page 10 A Page 8 A Page 8 - - A Page 3 A Page 47 82

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82
Others
Troubleshooting
Symptom
Causes and Countermeasures
Reference
Page
IP address of the camera is
unknown
●
The default IP address is 192.168.0.2, and the
default subnet mask is 255.255.255.0.
●
When [IP Setting] is set to
A
DHCP Enable
B
and
there is no DHCP sever, the camera will run using
the default IP address when it is started up.
●
If there is a PC in the same LAN, you can search
cameras from the PC using the search tool.
A
Page 17
A
Page 10
The web page of the camera
cannot be displayed
Check the Internet Explorer settings. When a proxy
server is in use, configure the proxy server settings
of the Internet Explorer accordingly.
A
Page 8
The built-in viewer cannot be
installed
Check the Internet Explorer settings. The built-in
viewer consists of a software component called
ActiveX. The ActiveX is usually installed when the
built-in
viewer is used for the first time. However,
installation may be rejected depending on the Anti-
virus software settings. In this case, change the
settings of the Anti-virus software before installing
the built-in
viewer.
A
Page 8
Authentication by Verisign
appears during installation of
the built-in viewer
VeriSign’s electronic signature is stored in the built-
in viewer.
For computers with a network environment that is
connected to the Internet, the authenticity of the
viewer can be verified via authentication by
VeriSign.
—
A warning message appears
upon starting up the built-in
viewer
The built-in viewer consists of a software
component called ActiveX.
The ActiveX is usually installed when the built-in
viewer is used for the first time. However, installation
may be rejected depending on the Anti-virus software
settings. In this case, change the settings of the Anti-
virus software before installing the built-in viewer.
—
TCP images cannot be
played back
●
Number of streams is limited based on settings
and client request. Multicast is available for more
receivers.
A
Page 3
A
Page 47