Jenn-Air JDRP436WP Use and Care - Page 31
Troubleshooting
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TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate Cooktop cooking results not what expected ■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Surface burners will not operate ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ Are the burner ports clogged? On sealed burner models, see "Sealed Surface Burners" section. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? On sealed burner models, see "Sealed Surface Burners" section. ■ On models with caps, are the burner caps positioned properly? See "Sealed Surface Burners" section. ■ Is propane gas being used? The range may have been converted improperly. Contact a trained repair specialist. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Burner sparks but does not light ■ Is there continuous sparking, but the burner does not light? Discontinue use of the surface burner and contact a service technician. Excessive heat around cookware on cooktop ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ¹⁄₂" (1.3 cm) outside the cooking area. ■ Is the proper cookware being used? See "Cookware" section. ■ Is the control knob set to the proper heat level? See "Cooktop Controls" section. ■ Is the range level? The range must be level for the griddle to operate properly. See the Installation Instructions for leveling instructions. Oven will not operate ■ Is the electronic oven control set correctly? See "Electronic Oven Control" section. ■ Has a delay start been set? See "Timed/Delay Cooking" section. ■ Is the Control Lock set? See "Control Lock" section. ■ Is the Sabbath Mode set? See "Sabbath Mode" section. Oven temperature too high or too low ■ Does the oven temperature calibration need adjustment? See "Temperature Calibration" in the "Setup Menu" section. Display shows messages ■ Is the display showing a letter followed by a number? Clear the display. See "Display(s)" section. If a letter followed by a number reappears, call for service. See "Assistance or Service" section. Self-Cleaning cycle will not operate ■ Is the oven door open? Close the oven door all the way. ■ Has the function been entered? See "Self-Cleaning Cycle" section. ■ On some models, has a delay start Self-Clean cycle been set? See "Self-Cleaning Cycle" section. ■ Has a delay start been set? See "Timed/Delay Cooking" section. ■ On 48" (121.9 cm) ranges, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean. 31