Jenn-Air JDRP436WP Use and Care - Page 32
Assistance Or Service - jenn aire
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Oven cooking results not what expected ■ Is the proper temperature set? Double-check the recipe in a reliable cookbook. ■ Is the proper oven temperature calibration set? See "Calibration (Oven Temperature Control)" section. ■ Was the oven preheated? See "Baking and Roasting" section. ■ Is the proper bakeware being used? See "Bakeware" section. ■ Are the racks positioned properly? See "Positioning Racks and Bakeware" section. ■ Is there proper air circulation around bakeware? See "Positioning Racks and Bakeware" section. ■ Is the batter evenly distributed in the pan? Check that batter is level in the pan. ■ Is the proper length of time being used? Adjust cooking time. ■ Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times. ■ Are baked items too brown on the bottom? Move rack to higher position in the oven. ■ Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new JENN-AIR® appliance. To locate factory specified parts in your area, call us or your nearest JENN-AIR designated service center. In the U.S.A. Call the Jenn-Air Customer eXperience Center toll free: 1-800-JENNAIR (1-800-536-6247) Our consultants provide assistance with: ■ Features and specification on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. ■ Repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. Jenn-Air designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. To locate the Jenn-Air designated service company in your area, you can also look in your telephone directory Yellow Pages. For further assistance: If you need further assistance, you can write to Jenn-Air with any questions or concerns at: Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Web address: www.jennair.com Please include a daytime phone number in your correspondence. Accessories affresh® Stainless Steel Cleaner (stainless steel models) Order Part Number W10355016 affresh® Kitchen and Appliance Cleaner Order Part Number W10355010 9" (22.9 cm) Stainless Steel Backsplash for 30" (76.2 cm) Ranges Order Part Number W10115773 9" (22.9 cm) Stainless Steel Backsplash for 36" (91.4 cm) Ranges Order Part Number W10115776 9" (22.9 cm) Stainless Steel Backsplash for 48" (121.9 cm) Ranges Order Part Number W10115777 Backsplash with Dual-Position Shelf for 30" (76.2 cm) Ranges Order Part Number W10285447 Backsplash with Dual-Position Shelf for 36" (91.4 cm) Ranges Order Part Number W10285448 Backsplash with Dual-Position Shelf for 48" (121.9 cm) Ranges Order Part Number W10285449 Adjustable Backsplash for 30" (76.2 cm) Ranges Order Part Number 8285148 Adjustable Backsplash for 36" (91.4 cm) Ranges Order Part Number 8284756 Adjustable Backsplash for 48" (121.9 cm) Ranges Order Part Number 8284755 33½" (85.1 cm) Stainless Steel Wallsplash for 30" (76.2 cm) Ranges Order Part Number JXA9003CDP 32