Jenn-Air JGCP536WP Use and Care - Page 13

ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. In the U.S.A. If the problem is not due to one of the items listed in the "Troubleshooting" section... Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status. If the dealer or service company cannot resolve your problem, write to: Jenn-Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Web address: www.jennair.com Or call: 1-800-JENNAIR (1-800-536-6247) U.S. customers using TTY for deaf, hearing impaired or speech impaired, call: 1-800-688-2080. NOTE: When writing or calling about a service problem, please include the following information: 1. Your name, address and daytime telephone number. 2. Appliance model number and serial number. 3. Name and address of your dealer or servicer. 4. A clear description of the problem you are having. 5. Proof of purchase (sales receipt). User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Center. Accessories All-Purpose Appliance Cleaner Order Part Number 31682 Griddle Cover Order Part Number W10160195 Wok Ring Order Part Number W10216179 19 50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 30" (76.2 cm) Ranges and Cooktops Order Part Number 8285148 19 50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 36" (91.4 cm) Ranges and Cooktops Order Part Number 8284756 19 50.0 cm) to 39" (99.0 cm) Adjustable Backguard for 48" (121.9 cm) Ranges and Cooktops Order Part Number 8284755 9" (22.9 cm) Backguard for 30" (76.2 cm) Ranges and Cooktops Order Part Number W10115773 9" (22.9 cm) Backguard for 36" (91.4 cm) Ranges and Cooktops Order Part Number W10115776 9" (22.9 cm) Backguard for 48" (121.9 cm) Ranges and Cooktops Order Part Number W10115777 33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 30" (76.2 cm) Ranges and Cooktops Order Part Number W10285447 33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 36" (91.4 cm) Ranges and Cooktops Order Part Number W10285448 33½" (85.0 cm) Retractable Backguard with Dual-Position Shelf for 48" (121.9 cm) Ranges and Cooktops Order Part Number W10285449 In Canada If the problem is not due to one of the items listed in the "Troubleshooting" section... Call the dealer from whom your appliance was purchased, or call Jenn-Air at 1-800-807-6777 to locate an authorized service company. When calling, please know the purchase date and the complete model and serial number of your appliance. Be sure to retain proof of purchase to verify warranty status. If the dealer or service company cannot resolve your problem, write to: Jenn-Air Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, ON L5N 0B7 Web address: www.jennair.ca Or call: 1-800-807-6777. NOTE: When writing or calling about a service problem, please include the following information: 1. Your name, address and daytime telephone number. 2. Appliance model number and serial number. 3. Name and address of your dealer or servicer. 4. A clear description of the problem you are having. 5. Proof of purchase (sales receipt). User's guides, service manuals and parts information are available from Jenn-Air Brand Home Appliances, Customer eXperience Centre. 13