Jenn-Air JGRP548WP Use and Care - Page 32

Troubleshooting

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3. Close the oven door as far as it will shut. 4. Using 2 or more people, lift the oven door while holding both sides. Continue to push the oven door closed and pull it away from the oven door frame. To Replace: 1. Using 2 or more people, lift the oven door and insert both hanger arms into the door. 2. Open the oven door. You should hear a "click" as the door is set into place. 3. Move the hinge levers back to the locked position. Check that the door is free to open and close. If it is not, repeat the removal and installation procedures. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate Burner sparks but does not light ■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is there continuous sparking, but the burner does not light? Discontinue use of the surface burner and contact a service technician. Surface burners will not operate ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ Are the burner ports clogged? On sealed burner models, see "Sealed Surface Burners" section. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? On sealed burner models, see "Sealed Surface Burners" section. ■ On models with caps, are the burner caps positioned properly? See "Sealed Surface Burners" section. ■ Is propane gas being used? The range may have been converted improperly. Contact a trained repair specialist. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Excessive heat around cookware on cooktop ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ¹⁄₂" (1.3 cm) outside the cooking area. Cooktop cooking results not what expected ■ Is the proper cookware being used? See "Cookware" section. ■ Is the control knob set to the proper heat level? See "Cooktop Controls" section. ■ Is the range level? The range must be level for the griddle to operate properly. See the Installation Instructions for leveling instructions. Oven will not operate ■ Is this the first time the oven has been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the electronic oven control set correctly? See "Interactive Touch Display" section. ■ Has a delay start been set? See "Timed Cooking" section. ■ On some models, is the Control Lock set? See "Control Lock" section. ■ On some models, is the Sabbath Mode set? See "Sabbath Mode" section. 32

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32
3.
Close the oven door as far as it will shut.
4.
Using 2 or more people, lift the oven door while holding both
sides.
Continue to push the oven door closed and pull it away from
the oven door frame.
To Replace:
1.
Using 2 or more people, lift the oven door and insert both
hanger arms into the door.
2.
Open the oven door.
You should hear a “click” as the door is set into place.
3.
Move the hinge levers back to the locked position. Check
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
■
On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■
Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Burner sparks but does not light
■
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than
¹⁄₂
" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the range level?
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
Oven will not operate
■
Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the electronic oven control set correctly?
See “Interactive Touch Display” section.
■
Has a delay start been set?
See “Timed Cooking” section.
■
On some models, is the Control Lock set?
See “Control Lock” section.
■
On some models, is the Sabbath Mode set?
See “Sabbath Mode” section.