Kenmore 4300 Use and Care Guide - Page 16

Before You Call • Solutions to Common Problems (cont'd) OCCURRENCE POSSIBLE CAUSE/SOLUTION Cooktop Zone Control displays E and LED Main Control displays a 2 digit error code. Cooking Zone LED continuously flashes F Metal marks on ceramic cooktop surface Scratches or abrasions on ceramic cooktop surface Brown streaks or specks on ceramic cooktop surface Areas of discoloration with metallic sheen on ceramic cooktop surface Induction Cooktop main control has detected a fault or error condition. Try turning electrical power supply to cooktop OFF and back ON in order to reset Cooktop main controls. If fault recurs, record fault number and turn power supply to Cooktop OFF. Call 1-800-4-MY-HOME® for assistance (See back cover). Induction Cooktop pan detection sensors do not see the correct cookware. Test with a magnet to be sure cookware is made with Induction compatible material. Cookware has been removed from the Cooking Zone without turning the Cooking Zone OFF. Place cookware back on to the Cooking Zone or if finished cooking turn off the affected Cooking Zone. Cookware is not centered over the Cooking Zone properly. Refer to Fig. 20 for correct cookware placement. Sliding or scraping of metal utensils on cooktop surface. DO NOT slide cookware or cooking utensils across the cooktop surface. Use the recommended ceramic glass cooktop cleaning creme to remove the marks. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning section (Refer to p. 13). Coarse particles such as salt or sand between cooktop and cookware or cooking utensils can cause scratches. Be sure cooktop surface and bottoms of utensils are clean before placing on cooktop. Small scratches do not affect cooking and will become less visible with time. Cleaning materials not recommended for ceramic-glass cooktop have been used. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning section. Cookware with rough bottoms was used. Use smooth, flat-bottomed cookware ONLY (See Figs. 20 & 21). Boil overs are cooked onto cooktop surface. Use a razor blade scraper to remove soil. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning section (Refer to p. 13). Mineral deposits from food and/or water. Remove using a ceramic-glass cooktop cleaning creme. Remember to use cookware with clean, dry bottoms. For more information See "Cooktop Cleaning and Maintenance" in the General Care & Cleaning section. 16