Kenwood DDX371 User Manual - Page 64

DDX471HD/DDX371/DDX310BT - firmware update

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REFERENCES USB "Reading..." does not disappear from the screen. • Turn the power off and on again. While playing a track, sound is sometimes interrupted. • The tracks are not properly copied into the USB device. Copy tracks again, and try again. iPod/iPhone No sound comes out of the speakers. • Disconnect the iPod/iPhone, then connect it again. • Select another source, then reselect "iPod". The iPod/iPhone does not turn on or does not work. • Check the connecting cable and its connection. • Update the firmware version. • Charge the battery. • Reset the iPod/iPhone. Sound is distorted. • Deactivate the equalizer either on this unit or the iPod/iPhone. A lot of noise is generated. • Turn off (uncheck) "VoiceOver" of the iPod/iPhone. For details, visit . No operations are available when playing back a track containing Artwork. • Operate the unit after the Artwork is loaded. Sound does not synchronize with the video. • Select [iPod] for . (Page 47) Videos cannot be played. • Connect with USB Audio and Video cable KCA-iP202. Other cables cannot be used. • Select [iPod] for . (Page 47) No sound of videos comes out. • Connect with USB Audio and Video cable KCA-iP202. Other cables cannot be used. • Select [iPod] for . (Page 47) Tuner AME automatic presetting does not work. • Store stations manually. (Page 22) Static noise while listening to the radio. • Connect the antenna firmly. AV-IN1/AV-IN2 No picture appears on the screen. • Turn on the video component if it is not on. • Connect the video component correctly. • When "AV-IN2" is selected as the source, set to [AV-IN]. HD Radio reception Sound quality changes when receiving HD Radio stations. • Fix the reception mode either to [DIGITAL] or [ANALOG]. (Page 24) No sound can be heard. • HD Radio reception mode is not appropriate. Select appropriate mode from [DIGITAL], [ANALOG] or [AUTO]. Pandora (Only for DDX771/DDX491HD/ DDX471HD/DDX371/DDX310BT/ DDX271) The Pandora application does not work. • The Pandora application on your iPod touch/ iPhone/Android/BlackBerry is not the latest version. Update the application. Bluetooth (Only for DDX771/ DDX491HD/DDX471HD/DDX371/ DDX310BT/DDX3071BT) Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth mobile phone. • Move the car to a place where you can get a better signal reception. The sound is interrupted or skipped while using a Bluetooth audio player. • Reduce the distance between the unit and the Bluetooth audio player. • Disconnect the device connected for Bluetooth phone. • Turn off, then turn on the unit. • (When the sound is not yet restored) connect the player again. The connected audio player cannot be controlled. • Check whether the connected audio player supports AVRCP (Audio Video Remote Control Profile). Bluetooth device does not detect the unit. • Search from the Bluetooth device again. 64

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64
±
USB
“Reading...” does not disappear from the screen.
•
Turn the power off and on again.
While playing a track, sound is sometimes
interrupted.
•
The tracks are not properly copied into the USB
device. Copy tracks again, and try again.
±
iPod/iPhone
No sound comes out of the speakers.
•
Disconnect the iPod/iPhone, then connect it again.
• Select another source, then reselect
“iPod”
.
The iPod/iPhone does not turn on or does not
work.
•
Check the connecting cable and its connection.
• Update the firmware version.
• Charge the battery.
• Reset the iPod/iPhone.
Sound is distorted.
•
Deactivate the equalizer either on this unit or the
iPod/iPhone.
A lot of noise is generated.
•
Turn off (uncheck) “VoiceOver” of the iPod/iPhone.
For details, visit <http://www.apple.com>.
No operations are available when playing back a
track containing Artwork.
•
Operate the unit after the Artwork is loaded.
Sound does not synchronize with the video.
• Select
[iPod]
for
<AV Input>
. (Page
±
47)
Videos cannot be played.
•
Connect with USB Audio and Video cable
KCA-iP202. Other cables cannot be used.
• Select
[iPod]
for
<AV Input>
. (Page
±
47)
No sound of videos comes out.
•
Connect with USB Audio and Video cable
KCA-iP202. Other cables cannot be used.
• Select
[iPod]
for
<AV Input>
. (Page
±
47)
±
Tuner
AME automatic presetting does not work.
• Store stations manually. (Page
±
22)
Static noise while listening to the radio.
• Connect the antenna firmly.
±
AV-IN1/AV-IN2
No picture appears on the screen.
•
Turn on the video component if it is not on.
• Connect the video component correctly.
• When
“AV-IN2”
is selected as the source, set
<AV
Input>
to
[AV-IN]
.
±
HD Radio reception
Sound quality changes when receiving HD Radio
stations.
•
Fix the reception mode either to
[DIGITAL]
or
[ANALOG]
. (Page
±
24)
No sound can be heard.
•
HD Radio reception mode is not appropriate.
Select appropriate mode from
[DIGITAL]
,
[ANALOG]
or
[AUTO]
.
±
Pandora (Only for
DDX771/DDX491HD/
DDX471HD/DDX371/DDX310BT/
DDX271)
The Pandora application does not work.
•
The Pandora application on your iPod touch/
iPhone/Android/BlackBerry is not the latest
version. Update the application.
±
Bluetooth (Only for
DDX771/
DDX491HD/DDX471HD/DDX371/
DDX310BT/DDX3071BT)
Phone sound quality is poor.
•
Reduce the distance between the unit and the
Bluetooth mobile phone.
•
Move the car to a place where you can get a better
signal reception.
The sound is interrupted or skipped while using a
Bluetooth audio player.
•
Reduce the distance between the unit and the
Bluetooth audio player.
•
Disconnect the device connected for Bluetooth
phone.
•
Turn off, then turn on the unit.
•
(When the sound is not yet restored) connect the
player again.
The connected audio player cannot be
controlled.
•
Check whether the connected audio player
supports AVRCP (Audio Video Remote Control
Profile).
Bluetooth device does not detect the unit.
•
Search from the Bluetooth device again.
REFERENCES