Kenwood DDX6016BTM Operation Manual - Page 71
Troubleshooting
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REFERENCES "Pandora not available": • You cannot use the Pandora application from the area where you are currently trying to access Pandora. "Try again later": • The Pandora server is under maintenance. "Station does not exist": • The selected station has been deleted by another device or has expired. "Cannot create a Station": • You cannot create a station during the read- only mode or when network connection is not established. Troubleshooting What appears to be trouble is not always serious. Check the following points before calling a service center. • For operations with the external components, refer also to the instructions supplied with the adapters used for the connections (as well as the instructions supplied with the external components). ❏ General No sound comes out of the speakers. • Adjust the volume to the optimum level. • Check the cords and connections. No picture is displayed on the screen. • Turn on the screen. (Page 10) The unit does not work at all. • Reset the unit. (Page 3) The remote controller* does not work. • Replace the battery. * For DDX6016BT Region 4/DDX4016BT/DDX616WBT Region 4: Purchase KNA-RCDV331 separately. ❏ Discs Recordable/Rewritable discs cannot be played back. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Tracks on the Recordable/Rewritable discs cannot be skipped. • Insert a finalized disc. • Finalize the discs with the component which you used for recording. Playback does not start. • The format of files is not supported by the unit. No picture appears on the external monitor. • Connect the video cord correctly. • Select the correct input on the external monitor. DivX/MPEG1/MPEG2/MP3/WMA/WAV/AAC discs cannot be played back. • Record the tracks using a compatible application on the appropriate discs. (Page 67) • Add appropriate extension codes to the file names. Tracks on the Recordable/Rewritable discs are not played back as you have intended them to play. • Playback order may differ from the one played back using other players. ENGLISH 71