Kenwood DPX501BT User Manual - Page 28

Symptom, Remedy - update

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TROUBLESHOOTING Symptom Remedy ANDROID Playback is intermittent Turn off the power saving mode on the Android device. or sound skips. "ANDROID ERROR" / "NA DEVICE" • Reconnect the Android device. • Restart the Android device. "ADD ERROR" / "SEARCH ERROR" New station creation is unsuccessful. "CHECK DEVICE" Check the Pandora application on your device. "NO SKIPS" The skip limit has been reached. Pandora "NO STATIONS" No stations are found. "STATION LIMIT" The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. "CONNECT ERROR" Communication is unstable. "RATING ERROR" Registration of thumbs up/thumbs down has failed. "LICENSE ERROR" You try to access from a country which Pandora is not deliverable. iHeartRadio iHeartRadio station cannot If "Explicit Content" in [Account Settings] is checked in the web be selected. version of iHeartRADIO, custom stations become unavailable. "CANNOT CREATE" Custom station name creation is unsuccessful. "CANNOT SAVE" Addition to the favorite category failed. "DISCONNECTED" Check the connection to the device. "NO SKIPS" The skip limit has been reached. Retry later. "NO STATIONS" No stations are found. "NOT CONNECTED" Link to the application is impossible. "IHEARTLINK UP" Make sure you have installed the latest version of the iHeart Link for KENWOOD application on your device. SiriusXM® Radio iHeartRadio Symptom "PLEASE LOGIN" "STATION NOT AVAILABLE" "STATION NOT SELECTED" "STREAM ERROR" "THUMB FAILED" "TIMED OUT" "CH LOCKED LOCK CODE?" "CHAN UNSUB" "CH UNAVAIL" "CHECK ANTENNA" "CHECK TUNER" "NO SIGNAL" "SUBSCRIPTION UPDATED - PRESS ENTER TO CONTINUE." "CODE ERROR" "NO CONTENT" "SCAN CANCEL" Remedy You haven't log in. Log in again. Broadcast from the station is over. No station is selected. Broadcast data is interrupted. Registration of Thumbs Up/Down has failed. The request has resulted in time-out. The selected channel is locked. Enter the correct pass code to unlock. ( 14) The selected channel is unsubscribed. Call 1-866-635-2349 in U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 12) The selected channel is unavailable. Visit www.siriusxm.com for more information about the SiriusXM channel lineup. Check the antenna and its connection are in good condition. Make sure the SiriusXM Vehicle Tuner is connected to the unit. Make sure the antenna is mounted outside the vehicle. Your subscription is updated. Press the volume knob to continue. Make sure you have entered the correct pass code. ( 14) There is insufficient content to start TuneScan. TuneScan has been aborted. 26

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26
TROUBLESHOOTING
Symptom
Remedy
iHeartRadio
“PLEASE LOGIN”
You haven’t log in. Log in again.
“STATION NOT AVAILABLE”
Broadcast from the station is over.
“STATION NOT SELECTED”
No station is selected.
“STREAM ERROR”
Broadcast data is interrupted.
“THUMB FAILED”
Registration of Thumbs Up/Down has failed.
“TIMED OUT”
The request has resulted in time-out.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass code
to unlock. (
 
14
)
“CHAN UNSUB”
The selected channel is unsubscribed. Call 1-866-635-2349
in U.S.A. or 1-877-438-9677 in Canada to subscribe.
(
 
12
)
“CH UNAVAIL”
The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
“CHECK ANTENNA”
Check the antenna and its connection are in good condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to
the unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“
SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.
”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR”
Make sure you have entered the correct pass code. (
 
14
)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Symptom
Remedy
ANDROID
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
Pandora
“ADD ERROR” /
“SEARCH ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
iHeartRadio station cannot
be selected.
If “Explicit Content” in [Account Settings] is checked in the web
version of iHeartRADIO, custom stations become unavailable.
“CANNOT CREATE”
Custom station name creation is unsuccessful.
“CANNOT SAVE”
Addition to the favorite category failed.
“DISCONNECTED”
Check the connection to the device.
“NO SKIPS”
The skip limit has been reached. Retry later.
“NO STATIONS”
No stations are found.
“NOT CONNECTED”
Link to the application is impossible.
“IHEARTLINK UP”
Make sure you have installed the latest version of the
iHeart Link for KENWOOD application on your device.